EROAD
About EROAD
EROAD Pricing
Contact EROAD for pricing information.
Starting price:
$25.00 per month
Free trial:
Available
Free version:
Not Available

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Most Helpful Reviews for EROAD
1 - 5 of 102 Reviews
Mary
Verified reviewer
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Great Customer Service
Install was painless, If you do not need the navigate to function this is the software to use.
PROSELD works great. We moved from Reveal/Fleetmtics and have been very happy with the ease of use. Very good customer service, one five minute call gets you what ever you need.
CONSWe use Geofencing with Reveal Fleetmatics. I would love for Eroad to use Google maps, and have a navigate to feature. We would ditch Reveal asap if Eroad would offer this option. Currently I am using 2 systems since I can't get what I need from one or the other.
Vendor Response
Thank you for your review, Mary. Your EROAD system has unlimited Geofencing available. You can find more info about Geofencing in our resource library at https://www.eroad.com/resource/the-art-of-geofencing/. We are always looking for ways to improve our product and appreciate the feedback on a navigate to function. Your suggestion has been forwarded to EROAD Customer Success. - Your EROAD Team
Replied May 2019
Deven
Transportation/Trucking/Railroad, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed May 2019
pros and cons
PROS
- stand alone unit not a phone app - easy to use---good quality---great user manuals - very helpful support on the phone or emails however most of the stuff I have contacted them on was not able to be explained or was not option to fix or modify -----RAN out of space in the "cons" box - so heres a few more-------- - I wish the unit was a little bigger --- with all the typing that has to get input the buttons are kinda tiny unless you have tiny fingers - the small screen makes looking at some info kinda tiny- not that big of a deal but larger would be nicer
CONS- logs my wife and I out anytime truck is off for 10 minutes-- be better for owner operators to be able to change this setting-( I can see where if it was a big company and some other driver might jump in a company truck and drive on someone elses logs if they forgot to log out) other company ELD's I have used in the past didn't do this - not able to customize anything for owner operator use or to make changes to things - limited HOS " on duty tabs" - no load check tab-- no safety check tab- no truckwash tab etc... always have to type all info in-- other companies ELD's have had more "tab" options - deletes current BOL's every night at midnight gotta reinput all BOL numbers everyday and if you are running multiple stops and BOL's it is annoying - my first quarter 01/01/19 - 03/31/19 ODO miles from daily mileage activity reports were not the same as my Eroads IFTA 1st quarter mileage report -- large difference in miles traveled - all of the issues listed above were either something no one knew how to fix or have answers for and/or there is no way to add or remove any HOS tabs that might not apply to what a certain company wants to have for certain "duty reasons" ----- The "depot is easy to use on my laptop or ipad or iphone ----- I have run over the years with different company ELOGs and this unit is a pretty good unit - I really like the unit- I just wish it was more customizable to a companies wants or needs and larger
Vendor Response
Thanks for your review, Deven. Few ELD suppliers take the security of the driver's data as seriously as EROAD does, so you don't find features like the timed automatic logout. The BoL's dropping at midnight is done purposefully to protect the driver from continuing with one in error (since it can't be undone). Please feel free to call into Support, or continue using the chat feature, for further walk throughs with our Customer Success agents. Your feedback is appreciated. - Your EROAD Team
Replied May 2019
Almir
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
More good then bad
easy to use for drivers, inability to manipulate or falsification of HOS; rigid but could use some upgrades.
CONSinability to create reports as each company require (missing report builder option). over-promised few options on the system but never delivered (diagnostics of truck/ showing codes from ECM) . Improvements in regards with easy to use device for drivers (specifically allowing software to maintain trailers in the log for multiple days even though we have made suggestions how to fix this issue); overall, lots of small things that could be improved and would make driver/administrator job lot easier.
Reason for choosing EROAD
Because it was unit on its own, no iPad's or additional products I had to buy and most importantly once installed it stays with that truck regardless which driver is driving it.
Vendor Response
Thanks for bringing these to our attention, Almir. The Customer Success Rep. for your account believes there's some training he can provide that would show you the breadth of reporting and enhancements, and help resolve these issues for you. He'll be reaching out to you. - Your EROAD Team
Replied December 2019
Keith
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
EROAD Activity review
The EROAD ELD is a great tool for driver efficiency, DOT compliance and they have a top notch support team for driver training, ELD issues and management support. The EROAD system is a very reliable system.
PROS1. The Depot a. Activity Vehicles Tab i. Vehicles: provides an excellent map display of the vehicle groups with several map options of map, satellite, terrain, traffic/road condition and address search. Ignition on or off. ii. Truck info box: the zoom in goes down close to the immediate area of the vehicle. Today’s journey shows the route of the vehicle from start to end or present location with stops. Send a message to the vehicle. Link the location to google maps. iii. Truck details: Vehicle snap shot information with links to edit vehicle details and vehicle groups. Displays the vehicle Ehubo communication status. iv. Truck activity: shows idle, turning engine off driver log in and log out. v. Messages: View messages, send a new message or broadcast a message to all vehicles vi. Daily Activity: shows vehicle and driver time line alongside the vehicle map locations with numerous export and print functions. vii. Event log is great for detailed vehicle status three to four times a minute for location , turning, speed, gps and cell quality. This is great for providing data for motorist complaints or disputes. b. Activity Drivers Tab i. Duty status: time driving, on duty, off duty with the date and time. 14 hour column, drive column and 70 hour column for driver log status. ii. Link to edit driver iii. Link to view driver logs. iv. Easy to read driver log details and grid with export function.
CONSNo dash cam option, however EROAD is working to add this option soon.
Reason for choosing EROAD
EROAD has great support and is very user friendly.
Reasons for switching to EROAD
Reliability and support.
Vendor Response
Keith, thank you so much for taking the time to leave this review. We really appreciate you being an EROAD customer and helping to share the word about us. - Your EROAD Team
Replied December 2019
Al
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
All That and a Bag of Chips!
IFTA was a huge problem pre-EROAD. ELD downtime with the previous vendor was extensive. With EROAD's Ehubo2, we've only had one device go down...and that's out of 60 devices in use for over a year now. Beyond the equipment and the software, one thing stands out above all....The people behind the scenes at EROAD provide the absolute best customer service experience possible..."It's all that and a bag of chips." EROAD is the best of the best!
PROSSimplicity and reliability...Hands down the BEST. ELD installs in equipment with ease and setting up the device couldn't be easier! Drivers don't have issues at all using the EROAD Ehubo2. Using the back-end software is even easier. The amount of data the software makes available is awesome! Couldn't ask for anything better!
CONSIf you don't learn how to filter the information the software provides, it can become overwhelming with the copious amounts of data the system provides. Otherwise, when you know what you're doing there are no Cons at all...
Reason for choosing EROAD
Reviews and the sales team.
Reasons for switching to EROAD
Our company needed a reliable ELD that also calculated IFTA, compiled safety data such as overspeed and hard braking, and was easy for the drivers to use. The fact that a third party tested and verified the software was something that stood out when determining to make the switch.
Vendor Response
We have tons of resources available, including our top-notch Customer Success people, to help customers get the most out of everything their EROAD solution provides. Thank you for the review and for being a great EROAD customer, Al. - Your EROAD Team
Replied December 2019