# EROAD Software Reviews, Demo & Pricing - 2026 > Review of EROAD Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/fleet-management/eroad-profile --- [Home](https://www.softwareadvice.com/) / [Trucking Software](https://www.softwareadvice.com/fleet-management/trucking-dispatch-comparison/) / EROAD Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/fleet-management/eroad-profile/reviews/)[Alternatives](https://www.softwareadvice.com/fleet-management/eroad-profile/alternatives/) # EROAD 2026: Benefits, Features & Pricing Wondering if EROAD is right for your organization? Our Trucking Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview EROAD 4.4 [(106)](https://www.softwareadvice.com/fleet-management/eroad-profile/reviews/) Pricing Starting at $25.00 per month ### About EROAD EROAD is a cloud-based solution that enables businesses to streamline processes related to fleet management, tax reporting, maintenance scheduling and more. It helps managers locate drivers and assets across locations, record vehicle activities, create geofences and share key information with customers/clients. EROAD allows businesses to manage fuel consumption, monitor vehicle idle time and create service schedules, reducing repair costs across fleets. Managers can utilize the platform to track driver activity, rank/benchmark performance and gain insights into driver behavior through reports. Additionally, professionals can utilize the platform to monitor assets across locations and record mileage or trip details EROAD allows drivers to maintain Hours of Service (HOS) logs, ensuring compliance with Federal Motor Carrier Safety Administration (FMCSA) standards. The solution is available on monthly subscriptions and support is extended via phone, email, documentation and other online measures. Wondering if EROAD is right for your organization? Our Trucking Software selection experts can help you in 15 minutes or less. ## EROAD User Interface ## Popular EROAD Alternatives Main Product EROAD 4.4 [(106)](https://www.softwareadvice.com/fleet-management/eroad-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.27Value for money - 4.42Customer support - 4.12Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Motive](https://www.softwareadvice.com/fleet-management/motive-profile/) 4.5 [(1688)](https://www.softwareadvice.com/fleet-management/motive-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.21Value for money - 4.40Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Samsara](https://www.softwareadvice.com/fleet-management/samsara-profile/) 4.5 [(1007)](https://www.softwareadvice.com/fleet-management/samsara-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.27Value for money - 4.25Customer support - 4.42Functionality Pricing Available upon request Get Price Alternative Product [PCS TMS](https://www.softwareadvice.com/scm/tms-express-profile/) 4.2 [(242)](https://www.softwareadvice.com/scm/tms-express-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 3.99Value for money - 4.17Customer support - 4.05Functionality Pricing Available upon request Get Price Alternative Product [ISAAC](https://www.softwareadvice.com/logbook/isaac-profile/) 4.5 [(39)](https://www.softwareadvice.com/logbook/isaac-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.29Value for money - 4.43Customer support - 4.46Functionality Pricing Available upon request Get Price Alternative Product [Truckbase](https://www.softwareadvice.com/fleet-management/truckbase-profile/) 4.8 [(72)](https://www.softwareadvice.com/fleet-management/truckbase-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.74Value for money - 4.94Customer support - 4.60Functionality Pricing Starting at $490.00 per month Get Price ## EROAD Pricing and Plans Starting price: $25.00 per month Free Trial Free Version Basic $25.00 per month Plan includes: - Customer Service and Support - Eroad ELD - Eroad Totalfleet - Eroad Totaltax - Rroad Safedriver - Standard in-Vehicle Hardware - Unlimited Users Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## EROAD Features - Popular features found in Trucking Billing & Invoicing Driver Management Fuel Management GPS Load Optimization Maintenance Management Mileage Tracking Real-Time Monitoring Real-Time Reporting Routing Scheduling Trip Logs - More features of EROAD Accounting Activity Dashboard Activity Tracking Alerts/Notifications API Asset Tracking Audit Trail Compliance Management Customizable Reports Delivery Tracking Dispatch Management EDI Employee Management Fleet Management For Drivers Fuel Tracking Geolocation Inspection Management Location Tracking Maintenance Scheduling Real-Time Data Reporting & Statistics Safety Management Third-Party Integrations Vehicle Management Vehicle Tracking VIN Lookup Violation Tracking Work Order Management ## EROAD Integrations FourKites Integration rated undefined from -1 review Descartes MacroPoint Integration rated undefined from -1 review Trucker Tools Integration rated undefined from -1 review WEX Benefits Integration rated undefined from -1 review UKG Ready Integration rated undefined from -1 review Zello Integration rated undefined from -1 review See all 9 integrations ## EROAD User Reviews Overall Rating 4.4 Ratings Breakdown 5 55% 4 33% 3 9% 2 1% 1 2% Secondary Ratings Ease of Use 4.3 Value for money 4.3 Customer support 4.4 Functionality 4.1 AR AMY R. Verified reviewer Transportation/ Trucking/ Railroad 51-200 employees Used other for free trial Review source Reviewed July 2019 EROAD is a good source for your ELD and Tracking needs 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: EROAD is a great system. I used a free trial here at our company and was quite impressed with the technology. If you are looking for an ELD system that doesn't run off a tablet or a cell phone and is fixed in your company vehicle, this is a good system to try out. Cons: Nothing, appears to be a great system. Tablets and cell phones lose connection this one has the unit in the truck. Read More DH Deven H. Verified reviewer Transportation/ Trucking/ Railroad Self-Employed Used daily for less than 12 months Review source Reviewed May 2019 pros and cons 5 Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 1 Functionality Pros: \- stand alone unit not a phone app - easy to use---good quality---great user manuals - very helpful support on the phone or emails however most of the stuff I have contacted them on was not able to be explained or was not option to fix or modify -----RAN out of space in the "cons" box - so heres a few more-------- - I wish the unit was a little bigger --- with all the typing that has to get input the buttons are kinda tiny unless you have tiny fingers - the small screen makes looking at some info kinda tiny- not that big of a deal but larger would be nicer Cons: \- logs my wife and I out anytime truck is off for 10 minutes-- be better for owner operators to be able to change this setting-( I can see where if it was a big company and some other driver might jump in a company truck and drive on someone elses logs if they forgot to log out) other company ELD's I have used in the past didn't do this - not able to customize anything for owner operator use or to make changes to things - limited HOS " on duty tabs" - no load check tab-- no safety check tab- no truckwash tab etc... always have to type all info in-- other companies ELD's have had more "tab" options - deletes current BOL's every night at midnight gotta reinput all BOL numbers everyday and if you are running multiple stops and BOL's it is annoying - my first quarter 01/01/19 - 03/31/19 ODO miles from daily mileage activity reports were not the same as my Eroads IFTA 1st quarter mileage report -- large difference in miles traveled - all of the issues listed above were either something no one knew how to fix or have answers for and/or there is no way to add or remove any HOS tabs that might not apply to what a certain company wants to have for certain "duty reasons" ----- The "depot is easy to use on my laptop or ipad or iphone ----- I have run over the years with different company ELOGs and this unit is a pretty good unit - I really like the unit- I just wish it was more customizable to a companies wants or needs and larger Vendor Response Thanks for your review, Deven. Few ELD suppliers take the security of the driver's data as seriously as EROAD does, so you don't find features like the timed automatic logout. The BoL's dropping at midnight is done purposefully to protect the driver from continuing with one in error (since it can't be undone). Please feel free to call into Support, or continue using the chat feature, for further walk throughs with our Customer Success agents. Your feedback is appreciated. - Your EROAD Team Replied May 2019 Read More JC Jerry C. Verified reviewer Transportation/ Trucking/ Railroad 51-200 employees Used daily for more than 2 years Review source Reviewed October 2023 They dropped off the face of the earth 1 Initially when we signed with them several years ago they were top notch with customer service, responsiveness, and hardware support. Something happened within the last 2 years, it seems the have almost completely abandoned their US base of operations. I understand this is a company based out of New Zealand, but the US base seemed pretty robust at first. We have, several times, had trucks sitting in the yard unable to drive because of lack of support from ERoad. As soon as they are threatened with being in breach of their end of the contract, somebody magically shows up and takes care of whatever problem we're having. Up until that point, crickets. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Not much. I guess their ELD's work sometimes. Cons: Their customer support has dropped off the face of the earth over the last couple years. It takes days to weeks to reach a support agent after the frustrating task of calling and listening to their hold music for hours on end. At least they finally got rid of the live chat feature, since nobody monitored that anyway. Read More KL Keith L. Verified reviewer Transportation/ Trucking/ Railroad 51-200 employees Used daily for less than 12 months Review source Reviewed December 2019 EROAD Activity review 5 The EROAD ELD is a great tool for driver efficiency, DOT compliance and they have a top notch support team for driver training, ELD issues and management support. The EROAD system is a very reliable system. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: 1\. The Depot a. Activity Vehicles Tab i. Vehicles: provides an excellent map display of the vehicle groups with several map options of map, satellite, terrain, traffic/road condition and address search. Ignition on or off. ii. Truck info box: the zoom in goes down close to the immediate area of the vehicle. Today’s journey shows the route of the vehicle from start to end or present location with stops. Send a message to the vehicle. Link the location to google maps. iii. Truck details: Vehicle snap shot information with links to edit vehicle details and vehicle groups. Displays the vehicle Ehubo communication status. iv. Truck activity: shows idle, turning engine off driver log in and log out. v. Messages: View messages, send a new message or broadcast a message to all vehicles vi. Daily Activity: shows vehicle and driver time line alongside the vehicle map locations with numerous export and print functions. vii. Event log is great for detailed vehicle status three to four times a minute for location , turning, speed, gps and cell quality. This is great for providing data for motorist complaints or disputes. b. Activity Drivers Tab i. Duty status: time driving, on duty, off duty with the date and time. 14 hour column, drive column and 70 hour column for driver log status. ii. Link to edit driver iii. Link to view driver logs. iv. Easy to read driver log details and grid with export function. Cons: No dash cam option, however EROAD is working to add this option soon. Reasons for choosing EROAD EROAD has great support and is very user friendly. Reasons for switching to EROAD Reliability and support. Vendor Response Keith, thank you so much for taking the time to leave this review. We really appreciate you being an EROAD customer and helping to share the word about us. - Your EROAD Team Replied December 2019 Read More wc wendy c. Verified reviewer Transportation/ Trucking/ Railroad 11-50 employees Used daily for more than 2 years Review source Reviewed February 2024 still not fully utilised 4 its a good function but like everything else its getting expensive Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: it is good for finding the trucks if the eroad gps is current like said earlier there are times when the truck pin point can be hours behind Cons: the cost monthly and trying to get help when theres an issue. Reasons for choosing EROAD didnt look at other options as spoke to a few other companies and decided to go with eroad. Felt the salesman was good but no follow up service and really hard to contact when theres an issue Read More AJ Al J. Verified reviewer Transportation/ Trucking/ Railroad 51-200 employees Used daily for less than 2 years Review source Reviewed December 2019 All That and a Bag of Chips! 5 IFTA was a huge problem pre-EROAD. ELD downtime with the previous vendor was extensive. With EROAD's Ehubo2, we've only had one device go down...and that's out of 60 devices in use for over a year now. Beyond the equipment and the software, one thing stands out above all....The people behind the scenes at EROAD provide the absolute best customer service experience possible..."It's all that and a bag of chips." EROAD is the best of the best! Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Simplicity and reliability...Hands down the BEST. ELD installs in equipment with ease and setting up the device couldn't be easier! Drivers don't have issues at all using the EROAD Ehubo2. Using the back-end software is even easier. The amount of data the software makes available is awesome! Couldn't ask for anything better! Cons: If you don't learn how to filter the information the software provides, it can become overwhelming with the copious amounts of data the system provides. Otherwise, when you know what you're doing there are no Cons at all... Reasons for choosing EROAD Reviews and the sales team. Reasons for switching to EROAD Our company needed a reliable ELD that also calculated IFTA, compiled safety data such as overspeed and hard braking, and was easy for the drivers to use. The fact that a third party tested and verified the software was something that stood out when determining to make the switch. Vendor Response We have tons of resources available, including our top-notch Customer Success people, to help customers get the most out of everything their EROAD solution provides. Thank you for the review and for being a great EROAD customer, Al. - Your EROAD Team Replied December 2019 Read More RG Robert G. Verified reviewer Transportation/ Trucking/ Railroad 11-50 employees Used daily for more than 2 years Review source Reviewed January 2023 Loss of excellence 4 Used to be great! Now really hard to reach customer service. Lots of hold time, dropped calls and people not knowledgeable of their own product. Ratings Breakdown 4 Ease of use 2 Value for money 2 Customer support 4 Functionality Pros: Point and click compliance. Great for logs and weight mile taxes Cons: New reporting system missing items and a lot less user friendly. No longer as accurate as it was before the last "upgrade" Reasons for choosing EROAD Went with Eroad for the promised diagnostic ability. They never added that part to the package. Read More VR Verified Reviewer Transportation/ Trucking/ Railroad 51-200 employees Used daily for less than 2 years Review source Reviewed August 2018 EROAD Review 3 Overall the device works really well, the internal support when we have a device issue is great. You do have a very solid team. But, we have a huge issue on the accounting and billing side of the business. The response to our billing questions/issues is just not there. It's completely opposite of what we have dealt with on the device/service side. We have had issues from 9/17 that have not been resolved. We would like to have a dedicated internal support person that we can go to with issues that we know are going to get solved in a timely matter. We fill that some of our issues are easily fixable but are not getting done for some reason. Overall the device is great but the support on the billing/accounting side is the opposite. Ratings Breakdown 5 Ease of use 4 Value for money 1 Customer support 5 Functionality Pros: Ease of use, functionality, easy to edit logs Cons: GPS/Cell Service - most of our unidentified drive time is less than 5 seconds. Some are not even truck movement (zero seconds) Vendor Response Thank you for your feedback. We are sad to hear your experience has been anything less than ideal. We have recently made changes to our Finance organization to address your concerns and be able to provide a faster turnaround on customer issues. Please contact us at 1.855.503.7623 so we can get any remaining issues resolved. - Your EROAD Team Replied August 2018 Read More RG Rick G. Verified reviewer Utilities 201-500 employees Used daily for more than 2 years Review source Reviewed August 2020 Review of EROAD 5 Fantastic, taking any software and integrating it into your operation will have hurtles. From the selection process, to roll out and training, to now years of use, EROAD has provided top notch customer service. Problems are always going to come up. EROAD has proven to be a partner in helping solve any problem even those that are clearly in our operation...not even their issue. They helped us over and over solve our own problems....that's customer service! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We had another software product prior to EROAD. In comparison, EROAD is much easier for the user to understand. Because the user can easily understand the functionality the problems in the back office went away. This alone was a huge boost to our operation and an overall cost savings. Cons: Our business uses 3/4 ton pickup trucks. These vehicles are only part time commercial motor vehicles. The ability to quickly put the vehicle in a non-regulated status is desired. EROAD is working on this feature, once on-line it will be a big improvement for our operation. Reasons for choosing EROAD Value, they provide what we need at a price that is reasonable. Reasons for switching to EROAD The system didn't do what we needed. The support was slow or not supportive and added to the problem. Vendor Response That's why we call it EROAD Customer Success - it's more than just service or support. Thank you for helping us spread the word! - Your EROAD Team Replied August 2020 Read More GT Goce T. Verified reviewer Transportation/ Trucking/ Railroad 51-200 employees Used daily for less than 2 years Review source Reviewed May 2023 This Company is 20 years behind the industry !!!! 1 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Nothing that I can say is good with them. Empty promises !!!! Cons: Everything. No costumer service at all . When we sing with them was promised everything but they acquired another company and completely forgot about this one , so we where left on our own. We are running business' but they don't care. Reasons for switching to EROAD Was thinking in cab device instead of tablet will be better solution , but big mistake Read More Showing 1 - 10 of 106 Reviews [See All Reviews](https://www.softwareadvice.com/fleet-management/eroad-profile/reviews/) ## EROAD Popular Comparisons [Motive vs EROAD](https://www.softwareadvice.com/fleet-management/eroad-profile/vs/motive/)[Samsara vs EROAD](https://www.softwareadvice.com/fleet-management/eroad-profile/vs/samsara/) [Compare All Alternatives](https://www.softwareadvice.com/fleet-management/eroad-profile/alternatives/) ## Other Top Recommended Trucking Software [GPS Insight](https://www.softwareadvice.com/fleet-management/gps-insight-profile/) **4.5** (243) Recently recommended **62** times [TMS.AI](https://www.softwareadvice.com/scm/rose-rocket-profile/) **4.4** (35) Recently recommended **59** times [Tracx](https://www.softwareadvice.com/fleet-management/tracxtms-profile/) **4.8** (11) Recently recommended **58** times [Alvys TMS](https://www.softwareadvice.com/product/348931-Alvys-TMS/) **4.4** (51) Recently recommended **53** times Stuck Between Options? 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