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> Reviews of EROAD. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if EROAD is a good fit for you!

Source: https://www.softwareadvice.com/fleet-management/eroad-profile/reviews

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EROAD Reviews

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[Overview](https://www.softwareadvice.com/fleet-management/eroad-profile/)

Reviews

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# EROAD Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(58)

4

(35)

3

(10)

2

(1)

1

(2)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.4

Value for money

4.3

Functionality

4.1

* * *

### Pros

"it is good for finding the trucks if the eroad gps is current like said earlier there are times when the truck pin point can be hours behind"

"Initially when we signed with them several years ago they were top notch with customer service, responsiveness, and hardware support. "

"Easy to sign on, install and train drivers to use. "

### Cons

"He was floored that we got his phone number, said he'd look into it and simply ignores everything now. When we asked to cancel our contract after multiple years of putting up with them, they won't let you out of the contract. "

"I've left many, many voicemails and sent multiple emails, only to hear nothing back. "

"Communication from Eroad is beyond horrible. "

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EROAD Reviews, Pros and Cons - 2026 Software Advice