Install was painless, If you do not need the navigate to function this is the software to use.

ELD works great. We moved from Reveal/Fleetmtics and have been very happy with the ease of use. Very good customer service, one five minute call gets you what ever you need.

We use Geofencing with Reveal Fleetmatics. I would love for Eroad to use Google maps, and have a navigate to feature. We would ditch Reveal asap if Eroad would offer this option. Currently I am using 2 systems since I can't get what I need from one or the other.

- stand alone unit not a phone app - easy to use---good quality---great user manuals - very helpful support on the phone or emails however most of the stuff I have contacted them on was not able to be explained or was not option to fix or modify -----RAN out of space in the "cons" box - so heres a few more-------- - I wish the unit was a little bigger --- with all the typing that has to get input the buttons are kinda tiny unless you have tiny fingers - the small screen makes looking at some info kinda tiny- not that big of a deal but larger would be nicer

- logs my wife and I out anytime truck is off for 10 minutes-- be better for owner operators to be able to change this setting-( I can see where if it was a big company and some other driver might jump in a company truck and drive on someone elses logs if they forgot to log out) other company ELD's I have used in the past didn't do this - not able to customize anything for owner operator use or to make changes to things - limited HOS " on duty tabs" - no load check tab-- no safety check tab- no truckwash tab etc... always have to type all info in-- other companies ELD's have had more "tab" options - deletes current BOL's every night at midnight gotta reinput all BOL numbers everyday and if you are running multiple stops and BOL's it is annoying - my first quarter 01/01/19 - 03/31/19 ODO miles from daily mileage activity reports were not the same as my Eroads IFTA 1st quarter mileage report -- large difference in miles traveled - all of the issues listed above were either something no one knew how to fix or have answers for and/or there is no way to add or remove any HOS tabs that might not apply to what a certain company wants to have for certain "duty reasons" ----- The "depot is easy to use on my laptop or ipad or iphone ----- I have run over the years with different company ELOGs and this unit is a pretty good unit - I really like the unit- I just wish it was more customizable to a companies wants or needs and larger

when we first chose EROAD, they were great! very supportive in getting things up and running. training videos and phone support were very helpful and my questions were always answered. the devices for the large trucks plug straight into the ECM which is super nice. however it wasn't explicitly stated that smaller trucks like f350 or dodge 5500 required a 3wire hardwire... im not an electrician, and there was no training video offered for customers to self install.

the worst part, 1.5 years into the service, the customer service has plummeted. I have a sales guy, a Bluetooth tech guy, a depo admin training guy, and a "customer success manager" which is useless, because all he does is "forward to the proper channels" - I could have saved an email and emailed the department or person I needed directly... but they want it to go through him first - complete waste of time. next, our devices have been failing left and right. weve had numerous problems with the OBDII Bluetooth connection devices in the smaller trucks.... now all of a sudden a lot of our other larger vehicles are not catching a signal or updating appropriately. trying to get any of this resolved is an act of congress

The EROAD ELD is a great tool for driver efficiency, DOT compliance and they have a top notch support team for driver training, ELD issues and management support. The EROAD system is a very reliable system.

1. The Depot a. Activity Vehicles Tab i. Vehicles: provides an excellent map display of the vehicle groups with several map options of map, satellite, terrain, traffic/road condition and address search. Ignition on or off. ii. Truck info box: the zoom in goes down close to the immediate area of the vehicle. Today’s journey shows the route of the vehicle from start to end or present location with stops. Send a message to the vehicle. Link the location to google maps. iii. Truck details: Vehicle snap shot information with links to edit vehicle details and vehicle groups. Displays the vehicle Ehubo communication status. iv. Truck activity: shows idle, turning engine off driver log in and log out. v. Messages: View messages, send a new message or broadcast a message to all vehicles vi. Daily Activity: shows vehicle and driver time line alongside the vehicle map locations with numerous export and print functions. vii. Event log is great for detailed vehicle status three to four times a minute for location , turning, speed, gps and cell quality. This is great for providing data for motorist complaints or disputes. b. Activity Drivers Tab i. Duty status: time driving, on duty, off duty with the date and time. 14 hour column, drive column and 70 hour column for driver log status. ii. Link to edit driver iii. Link to view driver logs. iv. Easy to read driver log details and grid with export function.

No dash cam option, however EROAD is working to add this option soon.

IFTA was a huge problem pre-EROAD. ELD downtime with the previous vendor was extensive. With EROAD's Ehubo2, we've only had one device go down...and that's out of 60 devices in use for over a year now. Beyond the equipment and the software, one thing stands out above all....The people behind the scenes at EROAD provide the absolute best customer service experience possible..."It's all that and a bag of chips." EROAD is the best of the best!

Simplicity and reliability...Hands down the BEST. ELD installs in equipment with ease and setting up the device couldn't be easier! Drivers don't have issues at all using the EROAD Ehubo2. Using the back-end software is even easier. The amount of data the software makes available is awesome! Couldn't ask for anything better!

If you don't learn how to filter the information the software provides, it can become overwhelming with the copious amounts of data the system provides. Otherwise, when you know what you're doing there are no Cons at all...

Fantastic, taking any software and integrating it into your operation will have hurtles. From the selection process, to roll out and training, to now years of use, EROAD has provided top notch customer service. Problems are always going to come up. EROAD has proven to be a partner in helping solve any problem even those that are clearly in our operation...not even their issue. They helped us over and over solve our own problems....that's customer service!

We had another software product prior to EROAD. In comparison, EROAD is much easier for the user to understand. Because the user can easily understand the functionality the problems in the back office went away. This alone was a huge boost to our operation and an overall cost savings.

Our business uses 3/4 ton pickup trucks. These vehicles are only part time commercial motor vehicles. The ability to quickly put the vehicle in a non-regulated status is desired. EROAD is working on this feature, once on-line it will be a big improvement for our operation.

They are very responsive through online customer support... They are very responsive back with communication as a whole!!!

GPS Tracking can be maps or satellite view with the Daily Activity and all units view... It is relatively easy to see the arrival and departure times, with the snip-it tool in windows - you can easily copy and paste into an email when a customer needs more detailed information... The ELD portion is user friendly from a reviewing POV - the tutorials and online customer support tools are very informative. Online customer support has been a dream when it appears the system is down...

There are some glitches in the developing of the software to meet every expectation... ELD in Tractors can be cumbersome to the drivers - the inability to go back further an a few days to make edits - if someone is out on vacation or a long holiday weekend - is just not available... Not all aspects of the software are interchangeable -- it's still a work in progress... HOWEVER, tech support is always willing to take things back for review...

I have better communication with employees since I can tell when to call them and when to let them sleep. We have better stolen equipment recovery. I can tell if our employees are in the correct locations and on track.

I don't know how easy it was to install or how much it cost but I use it every day to see where our construction workers were at during their shift. We have distinct locations or work so I can tell how much they got done by where they were at. I can tell when not to call them (when they are at their motel sleeping). We have used it to get back stolen vehicles by assisting the police with vehicle location. It is an extremely helpful tool for me just to know when I can or can't call our employees and see where they have been.

Nothing that I can think of comes to mind that is a large issue. Sometimes the mobile app is difficult to use mainly due to the size of the screen on my phone.

I love the IFTA and IRP reporting. I love the fuel mileage tracking. I like how the Ehubo counts down the time I have available before a break or the end of the day as I drive. When I first got the unit, I needed help getting things set up. Customer service was excellent. Even before the sale, the sales rep, was nice and friendly. Not pushy at all.

The hardware installation was pretty painless. The Ehubo driver interface is very easy to use, after you learn about it. Minimal input is needed on a daily basis to use the device. Features and details are easy to access and use if you need any deeper information. The online backroom software is extremely detailed. Lots of information at my fingertips.

Backroom software is maybe a little clunky. I don't use it a lot, so it sometimes is hard to follow the menu layout.

Nothing that I can say is good with them. Empty promises !!!!

Everything. No costumer service at all . When we sing with them was promised everything but they acquired another company and completely forgot about this one , so we where left on our own. We are running business' but they don't care.

WE HAVE A FEW THINGS BUT MOST OF ALL THE ONLY PROBLEMS WE HAVE HAD HAS BEEN WITH BILLING/ INVOICING. IT IS VERY ERRATIC AND IT DOES NOT BREAK DOWN CHARGES THOROUGHLY IT IS A PROBLEM. i HAVE SENT MY CONCERNS MULTIPLE TIME TO EROAD ACCOUNTING.

EASY TO USE AND HAS HELPED WITH EFFICIENCY ADMINISTRATIVELY. CUSTOMER SERVICE HAS BEEN EXTRAORDINARY AND I USE THE HELP WINDOW FOR THE LIVE CHAT ALL THE TIME.

USES ALOT OF DATA FROM OUR PHONES AND TABLETS REMOTELY. ALSO WE NEED TO BE ABLE TO MAKE LONGER REMARKS ON THE DRIVER LOGS. ALSO I WOULD LIKE THE LOG TOTALS TO SHOW FOR A RUNNING WEEK ON EACH DAY LIKE KEEP TRUCKING DOES. I COULD SHOW SOME ONE IF THEY WOULD LIKE TO CONTACT ME. FOR PAYROLL AND TIME CARDS IT WOULD HELP.

Overall I think this is a great system. It does have some glitches but overall it works good. We have used it for many things other than just as our ELOG device. We love the star chart and use it as a little competition between drivers to work towards being a safe as possible. We also use the location services to best serve our clients.

I love that it tracks our fleet in any area they are going. We are often out of service and in very remote areas but we never loose service with EROAD's.

I don't like the technical issues we have had and the glitches.

This system is the best that i have used since ELD have been on the market. EROAD has been superior from the sales to customer service. Any issues that may arrive I recieve a prompt response from my account manager. In the event my account manager is out, there is not a problem with contacting upper management for assistance.

I wish that the company can allow the end user to create our own reports instead of using cookie cutter report.

Have had very little down time. Customer service and product support have always been available when I needed. System is very user friendly.

Easy to use. Great reports. Nice IFTA tracking features.

Device could be little bigger in scale to make the touch screen more friendly.

I like the way it integrated with ODOT tax reporting and WMT/RUAF filing

It doesn't support multiple Oregon accounts

As a rental company, having an ODOT and IFTA approved guaranteed trip sheet has reduced out over all paperwork. I wish that you could retain the information more easily after an eroad unit is removed. Customer support is ready to help though.

Frequent updates, quick customer service...

There are still lags in reports. Down time for updates...

The existence of Geofences and messaging is super helpful. I don't personally use the tax and fuel portion of the product but I know our company does.

Sometimes the GPS doesn't update. I called a driver the other day to make sure they were OK because it hadn't updated in 4 hours.

Eroad has been great. Susan and Heather are appreciated more than they know!

The thing I liked most about this software was switching over from PeopleNet and getting all the positive feedback from our drivers. They love Eroad. It's user friendly and self explanatory.

Install Wizard after installing Ehubo in Volvo's

Great experience since day one. Help is given when needed and our drivers are able to focus more on their job than having to fill out paperwork.

Takes the human error out of most everything.

Glitches made because of satalite movements.

Road Usage, Fuel Usage, Cost savings

The software is a very friendly user. There is always someone available to answer my questions or to troubleshoot a problem with one of our vehicles.

log in at times may get jammed up due to signal issues

Overall experience from has been great with the exception of a few billing problems that were not resolved in a timely manner.

Website is very easy to navigate. There are many useful reporting tools within the system. The units themselves in the trucks are quick and easy to use.

It's not huge but I've seen a variance in our miles comparison between actual hub and what the system reads.

My overall experience with E-Road has been a good one.

What i like about this software is how easy it is to use and navigate through the software.

Not really much to dis like. you guys have put together a nice program!

Np problems we had Verizon and had nothing but problems, with Eroad all the problems went away. Great [eo[le to work with.

it is driver friendly no lost contections

We need more reports to view on issue of driver hours recap

Thia has made my life so much easier to no what's going on with our drivers.

I can look at a screen and see where my trucks are and how fast they are going. One look and I have an idea of what's happening.

If a driver accidentally puts their-self into a driving event it starts their clock . Sometimes it puts a driver in drive under 5 mph.

This is easy to use and for the most part there has been no complaining by the drivers where as the previous company we used it was constant complaints!

I don't like how you can't edit yard move and personal convence. My guy got stuck on yard move for an entire weekend and I couldn't put him off duty. The salesman made a lot of promises that weren't true and didn't hold up their end of the deal