"Our experience with Firehouse has been rewarding, and we hope to continue using the it for years to come."

"It is slow and not responsive, it is not easy to use and although it may track everything under the sun and that sounds great, but is a huge consumer of time."

"What I like most is we aren't using Firehouse and we're not giving them anymore money. I also like the idea of filing a lawsuit for non-performance."