About PCS TMS

PCS TMS is a transportation management system that helps businesses leverage artificial intelligence (AI) technology to handle and streamline shipping operations. Professionals can optimize routes, control inbound/outbound transportation and manage the entire logistics process, from planning and execution to settlement.

PCS TMS allows organizations to manage dispatch operations, establish two-way communication with drivers and ensure compliance across administrative processes. Supervisors can track vehicle maintenance, store shipping documentation in a centralized database and gain an overview of total fuel expenses. Additionally, it lets users generate financial reports and monitor accounting operations via actionable analytics.

PCS TMS enables business...


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28 Reviews of PCS TMS

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(17)

17

4 stars

(5)

5

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

September 2020

Keith from Stevens Distributors, Inc.

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

PCS is Awesome

I have been using PCS Express for over 6 years and it has allowed our business to grow and enabled us to work from home when needed. Their support is second to none and the on demand training videos are great. The integration with our partners was seamless.

Pros

Ease of Use, Training is Top Notch and On Demand, Support is Fast, Cloud Based to use anywhere with an Internet Connection, 100% up time in 6+ years, Accounting in Software so no need for outside solution, Endless detailed Reporting, Integrates with Omnitracs ELD System, Integrates with EFS Fuel Platform, HR Management, Equipment Management. This software is such a great solution for us as an asset based Trucking Company.

Cons

I have no complaints about this software. They are constantly improving and adding relevant features.

Reasons for Choosing PCS TMS

Ease of use, price point, Accounting built in, Integration with Omnitracs and EFS Fuel System

Reasons for Switching to PCS TMS

Ease of use and has accounting built in. Integration with Omnitracs and Fuel Cards.

Response from PCS Software

Replied September 2020

Hi Keith. Your review is very much appreciated. Thank you for using PCS Software to help grow your business!

March 2021

Emerson from Natural Resource Recovery Group

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

PCS Express helps to streamline

It's been a good experience the last few years. Without Express, we'd still be spending dozens of hours weekly just typing up invoices within Quickbooks.

Pros

The biggest thing that we love about Express is the auto-rating features. It makes training new billing clerks a snap, because we don't have to show them the intricacies of each different customer. Further, we really enjoy the access to load information. You get back what you put in, so if you add all the information on a BOL, it means you can easily search for that information when you really need it.

Cons

It's not built for Canadian companies, and you have to manually add GST to each invoice which can get tedious.

Reasons for Choosing PCS TMS

Better price point, better functionality, and the team seemed very committed to training us how to use the software properly.

Response from PCS Software

Replied March 2021

Hi Emerson, We are so happy to hear that PCS has been helping you over the last two years. I've passed your feedback to our developers. We appreciate you taking the time to share your thoughts.

September 2019

Gary from kayak Express LLC

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

September 2019

Great at dispatch/Much to be desired for other features

The dispatch is great, and if they offered only this as a module with driver payroll & fuel card imports with the ability to interface with Quickbooks I would love this program. As it is they force the whole package on you and it falls just short in so many areas that is makes the program overly frustrating. The support is great and they are willing to offer you many work-arounds for items that fall short. They are also willing to offer paid customizations for changes that the program should already include. The program is just not quite done in so many areas.

Pros

Dispatch is a breeze and is the shining star of this program.

Cons

Accounting is inflexible and many features do not work as intended. The time off function is nearly unusable. Maintenance is clunky. They have plenty of "work-arounds" for items that come so close in concept but just cant seem to cross the finish line for full functionality.

April 2021

Patrick from PDS

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Fast, Robust, Dynamic

Excellent hands on training and dedication by the PCS team to train our employees on the best practices and provide tools to utilize the system in order to reduce manual labor and admin work.

Pros

PCS has been a wonderful platform to work with. The training is robust with a lot of hand on videos and webinars. The roadmap shows that PCS is determined to continue to enhance the software to meet the needs of the industry. We enjoy the security and reliability of a cloud base system and the price point meets our company needs.

Cons

If for some reason the software goes down, which is rare but can happen, the company is at a stand still and cannot jump to a backup on the fly.

Reasons for Choosing PCS TMS

Fast, great layout and ease of use. Born in the cloud

Response from PCS Software

Replied April 2021

Patrick, Thank you so much for your thoughtful review. Very happy to hear your feedback!

November 2020

Jerry from Smith Transportation Services LLC

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2020

Functional software

Considering we had a three month install and have been using it for 10.5 months, I have had a positive experience, thus far, using the PCS software

Pros

The feature I like the best is the one that allows the loads and trips to flow through to the accounting side with one click drill down

Cons

The feature the still needs some refining is the reports. The reports are functional, but don't always give you all of the information you need.

Reasons for Switching to PCS TMS

THe previous software was two separate systems. A fright management systems and an accounting system, which did not mesh together well.

Response from PCS Software

Replied November 2020

Thank you for your feedback, Jerry. We appreciate your business and will pass along your comment about reports. Thanks for using PCS!