Fleet Complete vs GPS Insight

RATING:

3.8

(277)

Fleet Complete has 277 reviews and a rating of 3.84 / 5 stars vs GPS Insight which has 207 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (277)
4.5 (207)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
March 7, 2024
November 29, 2023
Pros/Cons
  • Pros

  • Ease of use, easy-to-setup, easy to maintain (adding drivers & vehicles & points of interest),easy to teach other to use it.
  • We choose fleet complete because they were affiliate with AT&T wireless who has provided excellent communication service for our company since 2007.
  • Cons

  • Customer service and support and specially no management to see why this case number is issued and nobody fixed the problem from past two months yet.
  • When we first started using Fleet Complete there were regular service outages that were frustrating.
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  • Pros

  • Ease of sotware use, the many built in reporting features, and fast and efficient customer care and support. A great value for the money.
  • Great program i am sold i have been looking for the perfect fit for awhile.
  • Cons

  • Some GPS units will get lost and during that down time we cant track the route of the truck. And to be able to fix it the tech requires us to have the truck with us to trouble shoot it.
  • The fact the the tracking is not always use to find the driver but it can be used to get a driver into trouble for being in a location.
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Pricing Range
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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2020

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4 Recommendations
13 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos