Customer service and support and specially no management to see why this case number is issued and nobody fixed the problem from past two months yet.

When we first started using Fleet Complete there were regular service outages that were frustrating.

The app had many delays and lagged. It was slow to catch up.

The initial meeting with the account managers here at my office was great, the software was equally amazing.

Ease of use, easy-to-setup, easy to maintain (adding drivers & vehicles & points of interest),easy to teach other to use it.

The product is decent albeit basic and outdated but for our needs it works. The account and product support is horrendous and in all honesty is teetering on the edge of fraud.

We choose fleet complete because they were affiliate with AT&T wireless who has provided excellent communication service for our company since  2007.

After signing contract the customer service was horrible. SENSITIVE CONTENT HIDDEN] refused to call me back on numerous occasions.

This is very useful for us to keep up with all the technicians we have. The Breadcrumb feature is the most helpful when tracking a tech.

Had to rate the software when I was lied to and it isn't providing the service as advertised.

The setup and ease of use. The customer support is amazing as well.

Is ok but need more improvement to be more smoothly. I like it any way because I can see where are my teams.

There is no quick refresh to update fleet positions. And you can’t zoom in and out with mouse.

Excellent experience with Fleet Complete. Real time tracking and easy to use made life much easier.

Fleet Complete is an organization committed to customer service and overcoming any challenges thrown their way. Overall they have found ways to meet the challenges we have thrown at them.

I love the easy setup and the administration side of the software.

I had a defective Device; Tech Support took me in circles for 5 months with no replacement device.

We use to be able to check in on drivers while on the go but since Fleet Complete completely ruined their mobile app the service is nearly worthless to us.

The customer service, sales department, billing department are beyond awful. None of them know what the other is doing.

The customer service was very helpful and accessible. The real-time tracking is on point and the maps are great.

Before we switched I enjoyed it and it worked well to keep track of and locate assets during the day.

I like the simplicity of the system and the logs are very user friendly.

I love the customer service. Very friendly, fast and effective.

Customer service lacks basic training in that they do not know their own product or how to fix it. Your new software has been a failure.

The sensors are not adjustable by the user. The technical support was horrendous.

Completely dropping the ball and blaming the other departments. Don't waste your time or money  - pick another company.

Will be asking for a refund for the time we have had this problem. Maybe this review will get someone's attention that can actually push some buttons and get this issue fixed.

The worst product support we have ever encountered.

What I liked most was the ease of use. The dashboard was very user friendly.

One of the customer rep was very swift with a perfect solution to my issue with our fleet maintenance schedule.

I have used a lot of financial programs through my 30-year career. This is the most difficult one to plod through.

Easy to use, impressive data collection. Saves time and money with FBT and maintenance.

The ease at which you can gather information in real time.

It is easy to use and has a nice look to the eye. Also like the daily reports and the active reports for when the vehicle battery dies, tow, or unplug of device.

The product is easy to use and offers a lot of features that make it easy to increase productivity.

Sometimes it lags, or takes it a min to update the info.

Safer drivers, better information, improved fuel savings.

We are happy with it and do not intend to change GPS service providers.

Very good program helps to keep our costs down when we dispatch due to being able to figure out who is the closest tech to the next job.

The ease of use makes Silent Passenger a great tool to track your vehicles, know where your drivers or salespeople, other company vehicles are.

The system is easy to use and navigate. The reports are easy to run and read.

The only negative is that it took a little while to find the right GPS unit for us. Although it took some time, IntelliShift persisted until we were up and going.

Easily lets me follow where my vans are to better help my customers.

Easy to integrate, fairly easy to use, gives a lot of information about your vehicle and driver right up front without having to dig too deep.

I like how easy it is to use and how quickly one can learn how to find what they need in order to achieve great benefit from the software.

We have proved a vehicle was not where someone said it was  involved in accident. Cut idling cost and reduced speeding and accidents.

My overall experience with this software has been excellent.

High risk of losing older notes do to size of area (too small).

Great tool to track a fleet of vehicles. Customer Service is wonderful.

It is proficient at tracking DOT required information. Saved multiple hours each month of calculations with spread sheets and manually tracking.

By far, the greatest part of IntelliShift is the customer service that we have received. The few times we have needed support, they are always willing to help and follow through.

Great product, especially for the price. Better product than the big name competitor.

Very happy with the software and the system. Calls into the service desk are answered almost immediately.

The map is easy to understand, the reports are quick to easy to learn.

I would recommend this to any of my friends in the industry. The last 33 years I have been in the same line of work, and IntilliShift is one of the best I have seen.

There is to long of a lag in live tracking a vehicle.

We have been using IntelliShift for many years. The advances to the product have been awesome.

Cost effective solution to track assets real time.

I am very happy with the silent passenger. It works overall good for what we need.

The program is user friendly. The user has many variables that can be used to create a report.

We are a Public Health Company, reducing infection and death rates of exotic viruses in multiple communities. We use the software to track our application amount and location.

The installation teams did a terrible job. Cut wires, screws through wires and boxes, etc.

New York City tends to bounce the signal a bit more than it used to. There are some lags in the data.

I never have an issue with contacting anyone from Rapid. When they answer which is usually right away, they are extremely helpful and always go above and beyond.

I dislike how inaccurate the locations can be sometimes.

Great product but challenging to communicate on the fly.

US Dollar

Fleet Complete is cloud-based fleet management solution for businesses of all sizes. The solution is used in a wide range of industries including oil and gas, government, construction, manufacturing and many more. Fleet Complete offers various fleet management modules such as fleet tracker, asset tracker, time tracker, fleet sharing, resource tracker and a mobile app.


Asset Tracker provides complete visibility of assets by enabling users to remotely check the fuel level of equipment and track device charge status at any point in time. The FieldWorker module enables workers to store data in a centralized database and work in both online and offline mode. Data is automatically synced when the solution detects an internet connection and the synchronization process can also be encrypted using RSA standards.


Fleet sharing allows businesses to optimize their fleet by identifying the number of idle vehicles and putting them to use through the virtual reservation manager. Users can also track the vehicle location, booking status and pull reports that help plan resource utilization and balance sheet optimization. Asset Tracker can be accessed on Android and iOS mobile devices through the Resource Tracker App. The solution offers developer APIs for integration with third-party applications.



LongDescription

Employee Management

Vehicle Management

Status Tracking

Tire Management

Fuel Management

Mobile Alerts

Customizable Reports

Activity Tracking

Dispatch Management

Progress Tracking

Route Optimization

Order Management

Customer Database

Geolocation

Scheduling

VIN Lookup

Mileage Tracking

Route Management

Cost Tracking

Compliance Management

Real Time Data

Performance Metrics

Routing

Maintenance Management

Real-Time Notifications

Real-Time Updates

Inspection Management

Alerts/Notifications

Work Order Management

Billing & Invoicing

Delivery Tracking

Incident Reporting

Alerts/Escalation

Asset Lifecycle Management

Motor Pool

Location Tracking

Inventory Management

User Management

IT Asset Tracking

Real-Time Monitoring

Geographic Maps

Route History

Mobile Access

Historical Reporting

Activity Dashboard

Equipment Maintenance

Reporting & Statistics

Transportation Management

Real Time Reporting

Monitoring

Third-Party Integrations

Maintenance Scheduling

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Not Applicable

Contact Fleet Complete for full pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

51-200

201-500

501-1000

Fleet Complete

Live Online

Webinars

Documentation

Videos

IntelliShift is the ONLY fleet intelligence platform that enables businesses with fleets of vehicles and heavy equipment to EASILY access ALL fleet operations data from a single platform.

IntelliShift's solutions are designed to solve safety and operational challenges and can easily combine with the point solutions you use today to feed digestible views.

Leverage AI dashcams, telematics, inspections, maintenance, and compliance technology to drive better business outcomes.


Purchase Order Management

Billable Items Tracking

Barcode/Ticket Scanning

Access Controls/Permissions

Data Synchronization

Digital Signature

Employee Time Clock

Task Scheduling

Repair Tracking

Code Enforcement

Electronic Signature

Invoice Management

Image Capture

Report Templates

Standards Conversion

Customizable Fields

Shipping Management

Failed Inspection Tracking

Two-Way Communication

Audit Trail

Fuel Tracking

Industry Pricing

Preventive Maintenance

Violation Tracking

Forms Management

Service History

Workflow Management

Fuel Cost Management

Asset Tracking

Parts Management

Reminders

Automated Scheduling

For Drivers

Personnel Management

Customizable Templates

Vehicle Information

Customer Management

Accounting Integration

Vehicle Tracking

Reporting/Analytics

IFTA Reporting

Equipment Tracking

Customizable Forms

Appointment Management

Warranty Tracking

Summary Reports

Driver Management

Quotes/Estimates

Drag & Drop

Corrective and Preventive Actions (CAPA)

Live Chat

We know you’re looking for a number. Our fleet experts will quickly build your quote once they understand your needs. A brief discovery call will enable us to identify the base functionality, modules, and add-ons that will deliver the most value for your unique fleet. 

What factors into IntelliShift pricing? 
1. Fleet Size - We service fleets as small as 10 up to thousands of assets and offer volume discounts to larger fleets. 
2. Agreement Length - We offer flexible contract terms ranging from 36-60 months and provide lower monthly rates for longer contract terms. 
3. Modules & Add-Ons - Modules allow you to add features to your solution to meet your business needs today and grow into whatever comes next.

Fleet Complete vs IntelliShift

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