Fleet Cost & Care
About Fleet Cost & Care
Awards and Recognition
Fleet Cost & Care Pricing
Please contact Fleet Cost & Care for more details on pricing.
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Fleet Management Software
Most Helpful Reviews for Fleet Cost & Care
1 - 5 of 32 Reviews
Juan
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Excellent Tracker of Process
Everytime we have dealt with tech support or a Rep we have never had an issue from solving the problem to giving us options on how to improve what we use or could use.
PROSOnce it has been set up and customized to your industry it is an indispensable product. Without this, you are wasting both time and money. Set up is what takes the longest to use you can use the "canned" options giving but we decided to customize it to our specific needs. Yes a more time but worth it which then brings us to the tech support which is great. Should we come across a problem it has been answered if not within a few minutes but within 24 hours.
CONSWhen you first get the product it can seem overwellming but its not, just ask and take your time. The other thing is intergration with the 64-bit Microsoft Office platform the emailing feature has issues unless you use the 32-bit function or at least with us.
Reason for choosing Fleet Cost & Care
This was due to its customizable features and tech support.
Vendor Response
Thanks for your honest review Juan. We are glad you have taken advantage of the ability to make customizations to better fit with your internal operations and understand the importance of proper set up and implementation.
Replied April 2020
Kristin
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2020
Kristin Chose- Ideal Crane Rental, Inc.
Generally great.
PROSThe product is easy to use and greatly organized our processes and rental fleet.
CONSWe often go with what's offered as changes are cumbersome and take a long time for responses to implement.
Reason for choosing Fleet Cost & Care
Yes, do to FCC being able to work with us to design rental fleet tracking along with crane capabilities.
Vendor Response
Thanks for taking the time to write a review Kristin. It is great to hear our software allowed you to streamline your operational processees. We glad you have taken advantage of some customization projects with our development team too.
Replied April 2020
Kristina
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2020
Accounting perspective
Seems to be working right now but wish it did more things we were promised.
CONSMechanics and Operator getting use t the software. Obstacles The administrator should be able to make any changes once a job is set up and you cannot.
Reasons for switching to Fleet Cost & Care
We thought it would help track jobs
Vendor Response
Thanks for taking the time to write a review Kristina. We appreciate your honest feedback. Our development team is constantly working on improving all aspects of our program, I hope that some of our new developments will align with your expectations soon. There are many ways to use our software to track different job details and trends - your account's customer success manager should be able to help guide you to a better understanding.
Replied May 2020
Shara
Construction, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
FCC Partner Not just Vendor
FCC is a partner helping meet all systematic or training needs that TNT requires. FCC's enterprising methods allows TNT to focus on daily business. TNT knows that the/our software which manages so many of our operational processes is reliable, supported and prepared to evolve as our organization does. We look forward to the continued partnership.
PROSFCC allows for daily operations to be streamlined. With minimizing duplicate data entry, physical paper chasing and the compartmentalization of all JOB or WORK ORDER details FCC has provided immediate ROI's to our organization. FCC software allows an organization to use as much or as little functionality based on what suits their independent business operations. FCC does not "box" an organization into changing the organizations practices, processes to fit the way the software works but offers offers a dynamic, flexible, room to grow platform that works in favor of the organizations practices.
CONSIn the initial implementation stages of FCC, dispatch departments were the most vocal regarding their "CON's". Dispatch did not favor the UNIT/PEOPLE portion due to key stroke efforts and the inability of people/unit tethering. However, once FCC became their new habit and dispatch saw their key strokes return value at the end of the Job process these CON's dissipated.
Vendor Response
Thank you for your honest review Shara. We appreciate our partnership with TNT!
Replied March 2020
David
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed April 2020
Software only held back by support
Overall I like the software and what it can do. I wish customer service was more flexible to learn how we use it day to day and how small changes could save us hours each month in doing things.
PROSIts ease of use for tracking equipment on jobs, service, and cost.
CONSThe software was built and based on crane rentals. Small changes/updates could make it so valuable for any size fleets of construction equipment other than cranes. Many items were built from the original version that could be updated to serve many more uses and expand the market implementation and acceptance. Many times these ideas are shot down by customer service or never implemented because it doesn't conform to what the system was originally designed for or we never hear back from them.
Reason for choosing Fleet Cost & Care
It has a lot of features we use every day to save time and get more done.
Vendor Response
Thanks for the honest review David. We are happy you are finding use out of equipment utilization and availability features and their effects on operational costs. We have been working hard to improve our customer support department by adding staff and empowering our Customer Success Managers to discuss development requests with our Dev team.
Replied April 2020