All Fleet Mobility Reviews
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Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Day to day technology to help administrate transportation company
Trimble is a leader in the industry and are a leader in support and customer service. Trimble has partnered with many different companies to help you customize your needs. Trimble is always looking at ways to advance in the industry. There technologies and software are world-class.
CONSBecause they are such a large company, at times customer support and service tickets can take some time to complete or resolved. This is due to many layers of support and problems that can occur. Software at times can be laggy which can cause day to day service interruptions.
Amy
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great ELD and Trucking System for Larger Fleets!
Hours of Service Tracking, Equipment Tracking, Fuel Tax Reporting (IFTA), Safety such as harsh events and speeding.
PROSOur company used Peoplenet for a fleet of over 200 drivers, it integrates with TMW as well, for easy electronic dispatch. Love it!
CONSSystem was great. Not a lot of issues like you have with some systems out there on the market.
Reason for choosing Fleet Mobility
With having a larger fleet it seemed to be the best system out there, another big selling point was it worked well with TMW for easy electronic dispatch as well.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2018
make sure its the right fit for you - significant investment in hardware and monthly fees
ELD provider - GPS tracking - automated fuel tax - dispatch software integration
PROSlike the ELD format. like the optional plugins capability however the accuracy of some of them (like pro-miles) are not the best, tend to have glitches that can cause you some pretty substantial headaches, but when it's working anyone who has ever done fuel taxes manually will think it's the berries. It has the ability to be significantly customized to fit your individual needs def a plus.
CONSpricey. service interruptions should be expected. they seem to fix them much more quickly than in the past but if your customers require EDI from the truck it makes things. difficult. There hardware costs are substantial which puts smaller fleets into a cash crunch. some parts have good lifespan others do not. customer service used to be top notch after the buyout if more big business style let me get you a case number and I will go research your questions. the call center is now base level personnel where you used to be able to get people that really new the system. contract terms are too long and won't account for large swings in shift size which is a real issue today. we've had good reps and bad reps. If you have a bad rep get another as soon as possible other wise you experience will be a miserable one.
Brooke
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Peoplenet
Overall this has GPS tracking, drivers ELD and helps with a lot with drivers.
PROSIt is pretty simple to use for the most part. Offers a lot of different things to customize for your trucking company
CONSSometimes it has a lot of glitches that can be a pain to fix but overall this is a good system for the drivers ELD and for a company to use
Michael
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2017
Used for tracking trucks.
It ties in with our dispatch and load tracking software. Accurate position reports for the trucks. web based user interface.
CONSIt can be slow and have issues and takes a bit to get things cleared up. Drivers do not like the units in the trucks as they interface is a little slow and not intuitive.
Ricardo
Verified reviewer
Civil Engineering, 51-200 employees
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2019
Trimble Fleet Managament
I worked between 2009 - 2012 as a sales advisor for trimble´s dealer in Honduras. Since the price was way high compared with the competition, we started offering it as a plus service, whenever someone bought a truck or a heavy equipment machine. It made our customers happy to know that they were getting a gps system included in their purshace. Trimble has a very good interface, however to compete as a single fleet managment software in the latin american market they need to add a sensor to control fuel robbery (sadly,something that happens alot in this region)
PROSThe friendly interface it offers to the user. Comparedwith other softwares, its easiness to use gives it a plus. It also helps the reports and charts it automatically creates. You can even automate to receive reports whenever you want, as well alerts to your email.
CONSThe inability to check in real time the fuel consumption. You can calculate it by multiplying the fuel consumption per mile x the distance, but other products install a sensor and you can check in real time the fuel performance. This feature can help in controlling any fuel robbery or leakage. Other thing was that the price was very high to compete in the latin american market
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2019
PeopleNet in 2019
This is 2019 and the software really needs to update the interface. There are lots of competitors who are offering more advanced capabilities and dashboards for less. I know Trimble is big, but the small guys are nimble and working to outgun PeopleNet...
PROSThe software is pretty solid. As far as knowing where the fleet is, it's been pretty dependable.
CONSWhen mistakes are made (by the end users), support often seems unable to reverse the mistake. It's like the developers never thought that the end users would make a mistake (like request a wrong route).
Ulises
Civil Engineering, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2019
timble fleet management review - excellente choice
I had been working with a trimble dealer between 2009 and 2011 in Honduras. I worked as technical advisor and sales. I really liked to work with the trimble fleet manager, it's easy to use, very intuitive and you can create performance reports and charts really quickly.
PROSit's really easy to create customized performance reports and charts of the assets. I haven't used it but the option of use it in your cell phone as an app is useful
CONSwhen I used the software it didn't have fuel sensor, so you have to calculate it using the reports. Also the customer service was good but it could be faster.
Anonymous
501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed January 2018
GeoTrac
Trimble purchased GeoTrac in Canada and it does a good job on gauging where our assets are and obtaining mileage and driver behaviour.
CONSThe hardware does have some problems as it is built by a 3rd party manufacturer and can have some issues.
Heather
Transportation/Trucking/Railroad, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed August 2019
Not a Fan.
I like that it doesnt crash or lag as much as Qualcomm.
CONSYou have to enter a lot more info and remember to go into many more apps than you do with Qualcomm, but I have only been using it for a few weeks so far so we will see if my opinion changes in the future.
Reasons for switching to Fleet Mobility
Changed companies and PeopleNet is what they use here.
Debby
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2019
Worked for 1st Elog
It was a good option to get us started with ELogs but there are more advanced options out there and they cost less.
PROSKnowledge of knowing our drivers were running legal.
CONSWay harder than it should be and it takes forever to find anything. To many steps to get to where a person needs to be. Support is lacking, takes a while for someone to get back to you and usually the lower level group can't help. Very hard to keep track of issues. When we would call on issues, usually they would come back and say it was our fault. Equipment and training is expensive. Training was 2 days but there were so many things crammed into those 2 days. PURCHASER BEWARE FOR CONTRACT FINE PRINT..............contract AUTO renews EVERY YEAR. If you cancel before you're next AUTO renew, you'll be charged a fee per unit!!
Reason for choosing Fleet Mobility
PeopleNet was around longer than Zonar.
Dawn
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2022
Don't buy it, better options out there.
terrible - wish I could tell everyone not to buy it
PROScameras are good quality - that is about it at this point
CONSEverything is terrible except for cameras
Reasons for switching to Fleet Mobility
supposedly better product and customer service - NOT
Jose Luis
Building Materials, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2019
The easiest option to control and administrate your fleet
We used it to track our fleet units and mostly to control our driver behavior, controling routes and timming. I would recommend this software without hesitation.
PROSI liked how this software completely adjusted to our needs, it is very easy to use and user friendly. I like how it generates charts to be presented to upper management very easy. They can also be customized and automatized to fill your needs.
CONSIt doesnt provide a live fuel consumption, you need to do the math yourself.
Reason for choosing Fleet Mobility
Mostly because the customer support and Trimble's overall experience in the market.
chelle
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
SATISFIED CUSTOMER
The ease of keeping track of our drivers on a real-time basis.
CONSThe 30-minute delay on the GPS system they have set up thru the app.
Anonymous
1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2018
This is great!!
I love people net, and so do my drivers. They have a app you can download on your phone and it works great!
CONSSometimes the workflow isn't completed by the drivers and that will throw the system off, but other then that it is great!
Rande
Used free trial
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2017
SVP GLOBAL SUPPLY CHAIN
Overall the product is excellent and has given us great insight to our fleet and better abiolity to proactively manage costs.
Meaghan
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2010
Excellent product!!
Outstanding service, quality and company. DEFINITELY would recommend
PROS* Easy to install * Excellent support * Great quality * Immediate ROI
CONS* That I didn't find it sooner to solve my fleet problems.
Lucia
Civil Engineering, 201-500 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Great assistance
A very practical solution
PROSWhat I like about the software is the simplicity to use it.
CONSI havent found any issues with the software yet.