Fleetio

RATING:

4.75

(181)

About Fleetio

Fleetio's suite of cloud- and mobile-based fleet management solutions helps fleets across multiple industries automate fleet operations and manage asset lifecycles. Fleets can manage maintenance, fuel, vehicle inspections, parts, vehicle assignments, recalls, vendors and more. Data about asset utilization, maintenance costs, fuel efficiency, parts and labor can all be tracked within Fleetio. Fleetio offers fuel card automation plus integration with multiple telematics solutions for automated odometer updates, DTC handling and fuel location reporting. Developer APIs allow the software to integrate with other applications such as QuickBooks and Xero. Mobile apps are available for iOS and Android devices. Customer support is provided via phone, email and a knowl...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Fleetio Pricing

Starter - $4/vehicle/month or $3/vehicle/month (billed annually) Pro - $6/vehicle/month or $5/vehicle/month (billed annually) Advanced - $7/vehicle/month or $8/vehicle/month (billed annually)

Starting price: 

$3.00 per month

Free trial: 

Available

Free version: 

Not Available

Fleetio Homepage Dashboard
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Fleetio Reviews

Overall Rating

4.75

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Fleetio

1 - 5 of 180 Reviews

Lisa

11 - 50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2021

Superior Customer Service!

User Profile

Chris

Verified reviewer

Construction, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Future Proof Maintenance

The team is exceptionally helpful, and often reaches out if there's any part of the tool that could be used better to maximize your investment. There is a steady release of features that are heavily customer-driven which keeps the tool modern and convenient to use. I love working with the team and reading their blogs that provide valuable industry trends, and shows that they are always forward thinking.

PROS

Fleetio has several features that help you get your fleet data clean and maintained. The price to entry is a low barrier of entry, and has a plethora of resources including a help center, videos, and a custom on boarding program for a smooth transition. The best feature is arguably the ability to view all fleet related information (maintenance, drivers, location, inspections, fuel) in one console that allows comprehensive drill down data.

CONS

The integration with fuel card vendors can be frustrating in the fact that it always imports odometer readings. Since entries are entered by staff, these can be off and throw off false-positives that require more work. There's option for drivers to have an HOS report generated on their phones, so for CDL users the software is a little limited for trip tracking reports.

Vendor Response

Chris, Thank you so much for taking the time to review our software. We appreciate your feedback and will be sure to share it with our product team. Please do not hesitate to reach out to our support team with any questions or support needs. Thanks again!

Replied March 2020

Harsha

Information Services, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2021

Greatest platform to manage all the assets in a mobile application

The maintenance and tracking is a great helpful tool. It is a user friendly tool for the given price

PROS

This platform is very easy to understand and has a great ease of use. The management of fuel can be done, the asset library customisation tracking and the management of employee maintenance everything in a single platform helps in a major role.

CONS

As it when the load exceeds the platform freezes and crashes sometimes. The platform crashes suddenly without any pop-up message

Reasons for switching to Fleetio

Wanted to check the prices and interface with the features available in other platforms.

Jamie

Transportation/Trucking/Railroad, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2022

Shop Around and Compare

PROS

Vehicle management, inspections, maintenance reminders

CONS

Renewal reminders, parts & inventory, editing, support

Vendor Response

Thanks for leaving us a review, Jamie! It's great to hear that Fleetio is a good fit for your vehicle management and inspections. It looks like you might be having some trouble with your parts and inventory tracking - We'd be happy to walk you through any issues. Please feel free to reach out to us at help@fleetio.com and we will help sort this out!

Replied July 2022

Tiffany

Non-Profit Organization Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

New User - Nonprofit that gift free cars to single moms

In addition to the demo, the rep was patient and provided a lot of helpful information. The Admin Assistant also had to reach out to discuss a billing issue while we were still in our trial and the matter was addressed very quickly. It was very easy for us to get set up on the system, and the help section is very well stocked with training and helpful articles.

PROS

It is user-friendly, customizable, and very reasonably priced.

CONS

We have only been using the system for less than a month, and I do not have any cons at this point.

Reason for choosing Fleetio

It offered the basic features we needed in a user-friendly format for the best price.