Fleetio's suite of cloud- and mobile-based fleet management solutions helps fleets across multiple industries automate fleet operations and manage asset lifecycles. Fleets can manage maintenance, fuel, vehicle inspections, parts, vehicle assignments, recalls, vendors and more. Data about asset utilization, maintenance costs, fuel efficiency, parts and labor can all be tracked within Fleetio.

Fleetio offers fuel card automation plus integration with multiple telematics solutions for automated odometer updates, DTC handling and fuel location reporting. Developer APIs allow the software to integrate with other applications such as QuickBooks and Xero. Mobile apps are available for iOS and Android devices. 

Customer support is provided via phone, email and a knowledge base. Pricing is per asset per month.



98 Reviews of Fleetio

Overall rating

4.76 / 5 stars

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Showing 1 - 20 of 98 reviews

January 2019

Scott from The Connell Company

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

A first rate fleet management experience

Fleetio checks all the boxes. It's simple for the end user. It has great management tools included. I can tailor settings to our organization. And they are always rolling out new features. They have a proactive approach to support, offering webinars and tutorials.

Pros

My favorite thing about Fleetio is that they are always working on improving their product. There always seems to be a new tutorial, or newsletter, or feature for the product. Their pride in producing a quality software experience for the end user is evident in all they do.

Cons

I don't have a "least". In my previous career I purchased many software platforms that failed to deliver, in both what the software should do and in the support of that product. Anyone who has been responsible for transitioning an organization to a new software platform knows how a product that fails to live up to what you have been promised can negatively effect your career. Fleetio delivers.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2019

Can't be easier!

Pros

The main goals for employing this software with our fleet was to make our day to day functions easier and more productive. Fleetio with its user interface and its customization functions have helped us achieve those goals.

Cons

I think that while they have functions that are certainly great there is still work to be done in the reporting and utilization areas. I have confidence that in the future they will work it out. I say this because they have taken a lot of complaints from me through the years and have acted on them.

December 2018

Amer from Amlak Taibah Co.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Efficient and effective.

Fleetio is instrumental to us; moving away from a tangible documentation cycle process has been difficult, but the extensive API allows us to integrate our current system with fleetio as to ease the later planned transition. The wealth features provided by fleetio forces us to be better at our jobs. There is no longer an excuse to postpone an inspection or delay a work order. Everything is at our fingertips. The regular updates and new features in Fleetio only reflect their aim at truly being a Click-Solution for your fleet. Highly recommended.

Pros

* Extensive API
* Regular Updates
* Extremely Fast Customer Support
* Intuitive UX

Cons

* Additional Language Support
* Do to the wealth of features, it could be difficult at first to get things done correctly. However, once acquainted with the system, it's a breeze.

December 2018

Meagan from Brookwood Management Co. LLC

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great Product!

Pros

Simple to use and great dashboard! Love having unlimited users and different permissions

Cons

I like everything! Only thing I would like to do is be able to pull in recommended maintenance for vehicles.

December 2018

Tom from PSG

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Fleetio - Perfect Fleet Management Software

Excellent - system ease so simple to use and has all the functions fleet management requires. The pricing cannot be beaten

Pros

Ease of use and the barcode functionality.

Cons

As we are an Australian company- we are not able to fully use the automated fuel function. However I am sure they will role this out in the future.

December 2018

Chelsea from Renew Digital

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

A virtual fleet manager for any fleet size! Why aren't you using this already?!?!?!

As a small business, we were desperate for a system to track, monitor, and automate some of the fleet management tasks that we just aren't staffed to perform. Fleetio has essentially eliminated the need for a dedicated fleet manager, allowing our employees to focus on achieving primary business goals instead of worrying about the fleet. We find Fleetio an invaluable partner in our business and have been so pleased with the product, their team, and features. We can't wait to see what they do next!

Pros

Our favorite aspect of Fleetio is its usability! From the driver's Fleetio Go app to the administrative Fleetio Manage portal, our users have quickly adopted the application and even are happy to try out new features as they are added. The focus that the product team has on the customer and user experience is amazing and very unusual in this space and price point.

Cons

Fleetio has a great customer support team and product feedback team; however, they could improve the user experience during the initial account configuration process. Don't get me wrong - Fleetio may be the most user-friendly system that our company uses, but it does take some time for initial setup (hint: if you have the time - do so during the generous 14 day free trial period.) I do wish there would have been a little bit more effort either as a step-by-step tutorial within the system or a quick call with an associate to make sure the system is set up properly and to function as optimally as designed. Once you're in, their knowledgebase is expansive and tips are made available on all new features - signs of a very well executed product plan!

December 2018

Robert from Cape Fear Landscaping

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Flexible Fleet Management Software

Pros

Like being able to to add our landscaping assets as well as our vehicle.

Cons

I suppose the only concern for me is short trial period.

November 2018

Evan from Northridge Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Fleetio Review

Fleetio helped us to understand our need to be better organized and stay on top of our vehicle maintenance and upkeep. It's easy to use and allows me to add users as I need with different permissions which is great for staff and volunteers alike.

Pros

Fleetio is an amazing software if you need to keep track of vehicles and maintenance. Because it's designated specifically for fleet management it is catered to being on the go when issues tend to happen. The app is intuitive and easy to operate. The ability to assign tasks, updated maintenance records, and upload photos is extremely helpful. I highly recommend the app for anyone needing to keep tabs on vehicle maintenance.

Cons

The cost was the only drawback to the software. Because you pay per asset, the more vehicles you have, the more expensive the software is. If it could be a flat rate software I think it would inspire more people to utilize it because it is so good.

November 2018

Nicholas from Twiga Foods

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2018

Fleetio Review

Pros

i) Report generation - the system gives comprehensive and self explanatory report. For example, operating cost and total cost trend.
ii) Dashboard simple to understand and provides comprehensive analysis about fleet management.

Cons

i) Fleetio system is limited to the type of fuel cards used. Most fuel card integrated with Fleetio system are used in Canada and USA.

September 2018

David from Fire Protection Testing

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Helpful database tool

Customer support is quick to respond and helpful.

Pros

The webhooks give this database the power that helps me manage my fleet.

Cons

I'd like for my GPS hardware (GPS Insight) to be able to work with the GPS features of this software.

August 2018

Brian from Sooner ready mix

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

August 2018

Fleetio Manage Review

Pros

I like the format and the straightforward setup.

Cons

I don't like that you cannot quick add parts when starting a purchase order.

August 2018

Noah from Kroger Logistics

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Only Fleet Managing Tool You Would Ever Need

Very Happy, will never look for any other solution.

Pros


We have been working with Fleetio for past 2+ years and have been super happy with their work ethics and their continuous system improvements.
As our company expands, it is great to have a system that makes improvements on the daily bases.
Fleetio is very efficient, user-friendly, FAST, and modern system.
We are primarily using it for trucking & intermodal, but it could be used for any type of fleet: taxi, limo, transit buses, service vehicles (plumbing, HVAC, etc) pretty much anything that has wheels.

Cons

User Iterface, Speed, 3rd party API Integration, constant improvments, too many to choose from

August 2018

Jim from Priority Capital Group

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Great program at any price

Pros

I appreciate the abundance of data. Being able to export a tremendous amount of information allows us to dissect our company's performance and make sure we're growing in the right direction. It also enables us to have eyes on the areas we're struggling and adjust as needed in a more timely fashion. Having access to that data in a simple-to-use format is critical.

Cons

We haven't used it long enough to say. So far, it's done exactly what we want it to and I have no complaints.

August 2018

Janis from Westfield Gas + Electric

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Great service!

Pros

What I like most about this software is that it is easy to use and updated with new functions often.

Cons

Only con I really have about this software is that it freezes and crashes very often. Can't think of any other cons

July 2018

Curt from Eikenhout, Inc.

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

It works really well for us. We love the fuel integration and the customizable inspection forms!

Pros

Being able to customize the DVIR for the different types of vehicles in our fleet (Crane trucks, tri-axles, box vans, pick-up trucks, Skytracks, Moffets and forklifts = currently 125+ ). We've also created custom inspection forms based on the type of delivery service we offer.
They continue to evolve the analytic side (reporting) which is very important to us. They need to do this to keep our business and gain more customers.
Fuel integration with WEX Fuel is awesome!

Cons

The dashboard can sometimes run slower than I'd like but it is processing a lot of data (we're running 33.7mbps down and 45.5 up).
A lot of the features are designed for fleets with onsite maintenance. We outsource all repairs so we're not interested in Work Orders or Parts and Inventory.

July 2018

Kyle from Camp Eagle

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

I use Fleetio to help track usage of company vehicles

Pros

The userface is very easy to hop into, very straightforward, and displays all vital information well.

Cons

We live & work in a place that has very limited cell service, so not having an off-line option can be difficult.

July 2018

Fredrick from University of Louisiana at Lafayette

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Great!

Where to start? A ton of things such as fuel cost integration, inspections, ease of use, web based, inventory, reporting and etc...

Pros

The ease of use is by for the best part. Our previous fleet management software felt like too much. Plus when our previous software had updates with more features those features cost more money. Fleetio keeps the updates coming with no additional cost.

Cons

Fuel card integration is not dependable thus far. It has been the biggest headache with the software. I can easily transfer the data manually with the given template for the time being though. This by no means is a deal breaker for us though. We totally use the system for two reason; 1. Fleet maintenance 2. Inventory. Between the two we want to know what we are spending.

June 2018

Roberto from Ujet società cooperativa

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

The best software for manage a car fleet

You can control your fleet and your drivers more easily

Pros

- Complete management of the car fleet
- App to be installed on your smartphone well connected to the information system on the web
- Excellent system for inspecting vehicles through the app, by drivers or technicians, with the possibility of attaching photographs
- Fully configurable with different access policies and authorizations, for owners, drivers, technicians, administrators
- Excellent deadline system based on mileage and / or time
- Integration with Fleetio Drive, a good system for monitoring drivers' driving style

Cons

Missing a simple system to track the damage status of the vehicle. This way the the drivers on a roster could check if there is a new damage when starting the shift

There are no other languages then English.
My need is to have Italian but I think other European companies will have the same need.
Drivers do not always know English and this means they will have a little more difficulty learning how to use the app

June 2018

Chad from Concrete Ready Mix, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

I have had an excellent experience so far, it is very intuitive.

Pros

The pricing is extremely reasonable, especially with the added functionality of the inventory. The ability to do DVIR was an awesome addition and will cut out a lot of the bs process we have currently.

Cons

I wish it had a better inventory tracking feature. Also I found myself scouring the internet for industry/state specific DOT regulations to make sure I was checking all of the boxes. Maybe having a page of compiled links where they can find that information would be incredibly helpful while getting started.

June 2018

Moses from MAESTROS LEADERSHIP TEAM

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

4 of 5

June 2018

Fleetio is an better asset tracker not for fleet management.

Its not really value for money for fleet management it's perfect for asset delivery.

Pros

Its real time, easy to navigate all features no skills required, has good features from geofence notifications to data storage for daily operations, good for speed measurement. Cost effective

Cons

Not effective for fleet management as it doesnt show good details on map but rather good for tracking transist goods for safe delivery.