Fleetio Software


 

Fleetio's suite of cloud- and mobile-based fleet management solutions helps fleets across multiple industries automate fleet operations, manage asset lifecycles and track drivers. Fleets can track, score and rank drivers, manage maintenance, fuel, vehicle inspections, parts, vendors and more. Data about asset utilization, maintenance costs, fuel efficiency, parts and labor can all be tracked within Fleetio.

Fleetio offers fuel card automation plus integration with multiple telematics solutions for automated odometer updates, DTC handling and fuel location reporting. Developer APIs allow the software to integrate with other applications such as QuickBooks and Xero. Mobile apps are available for iOS and Android devices. 

Customer support is provided via phone, email and a knowledge base. Pricing is per asset per month.

 

Fleetio - Dashboard
 
  • Fleetio - Dashboard
    Dashboard
  • Fleetio - Inventory report
    Inventory report
  • Fleetio - Maintenance summary
    Maintenance summary
  • Fleetio - Service reminder
    Service reminder
  • Fleetio - Fuel tracking
    Fuel tracking
  • Fleetio - Vehicle inspection report
    Vehicle inspection report
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

57 Reviews of Fleetio

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Sarah from Utilities
Specialty: Utilities
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Fleetio

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Customization, Integration, Intuitive Design, Customer Service, Dashboard, Mobile App, Inspections, Contacts/Users

Cons

The only con about this product is I was unaware that there was a subscription fee apart from the quote that I was sent

 
 
 
Showing 1-20 of 56

Tasha from HTS Ameritek, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

While I am less than a month into using this software, so far it is very user friendly and efficient

Ease-of-use

Functionality

Product Quality

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Value for Money

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Support

Too soon to tell but the goal is for more efficient documentation and better care of our vehicles.

Pros

Unlimited users and accessible via web/mobile, mass imports to make the transition easier, fuel card/GPS integration and customer service has been impeccable!

Cons

Training seems to be exclusively videos/online. A physical copy of the training manual would be a great bonus to be included with sign up.

Review Source: Capterra
 

Wendy from RG-4 Endeavors, LP
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Easy to use. So far, very good.

Ease-of-use

Functionality

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Value for Money

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Support

Vehicle Maintenance records and notifications.

Pros

Integration with our fuel cards. Good visibility within the software. You can access information in many places.

Review Source: Capterra
 

Daniel from T & G Sand & Gravel
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

very easy

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After collecting enough data we were able to retire the right vehicles and cut costs drastically

Pros

ease of use for bulk fuel data import making it easy to see cost of running each vehicle and where improvements can be made to increase efficiency

Review Source: Capterra
 

Corey from Corfu Foods
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Software is great and integrates with telematics solutions really well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

integration with software, telematics and the ease of Use. I used this software at a prior company and it was extremely easy to integerate on a much larger scale. Helps to look at a higher profile of the company when it comes to the Fleet Management field.

Cons

fuel card integration can expand. There are so many providers out there that this software does not have a default integration with. This is the only con that i can think of for the software at hand. Besides that everything is a green light and all systems go.

Review Source: Capterra
 

Sean from Biotrans LLC

August 2017

August 2017

The customer service and technical staff have been very easy to work with implementing our Fleet.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

The functionality is great. We have reduced our software footprint from 3 programs to 1 program. I no longer need to use (Fleet Maintenance Pro, Geotab, Fuel Program) to monitor all our fleet functions. Fleetio incorporates all three.

Cons

To date....we have not found very much about the software that is undesirable. In fact, when we have noticed potential function improvements the staff at fleetio has been very responsive.

Review Source: Capterra
 

Dean from Stews Trucking

August 2017

August 2017

Very well thought out user experience and great support team.

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Pros

The mobile version is crisp and I love the PM notifications. Also I love how easy the new setup process is for new users.

Cons

Nothing sticks out to be honest. Sometimes the explanations to the new features seem to be a little long winded.

Review Source: Capterra
 

Paul from Super Source

July 2017

July 2017

Good company and easy to work with.

Ease-of-use

Functionality

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Pros

Helped us manage our fleet better and get us organized in consolidating info in an easy to use format in a single application.

Cons

I would like to see MPG graphs for our vehicles in a single place. This would save me from opening up each vehicle in the dropdown to review this info.

Review Source: Capterra
 

Robbie from Rental Car Business
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Great cloud based fleet management software!

Ease-of-use

Functionality

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The ability to self manage our fleet via a cloud based, easy to use and integratable platform.

Pros

Easy to use and navigate, up-time is exceptional and support is prompt and helpful. Overall a well rounded internal / self management platform. Great integration options for telematics and other management tools.

Cons

Reporting is a little limited and in-flexible, un-able to schedule selected reports, API documentation is a little behind the releases, upload of documents by API not possible, some times updates / releases are released before documentation is available relating to the changes.

Review Source: Capterra
 

Mark from Alutiiq, LLC
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2017

July 2017

A++ customer service. Fleetio is built with a clean, modern structure & design. Training gets A+.

Ease-of-use

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Allows me to structure the new corporate fleet policies, procedures, records. Encourages vehicle managers to protect, utilize and maintain company assets.

Pros

- The GUI is very clean and airy, so that makes a good first impression.
- The simple layout keeps "clutter-confusion" to a minimum.
- Little blue "helping" text through-out provides clarification of functionality for starting users. Just hover over those & click, or hover over little question marks.
- Their lack of strong vehicle & driver dispatching / routing / tracking / scoring is a plus for us (~1,000 vehicles & equipment). We only needed an asset management system with vehicle and equipment data capture capabilities. Preventive and scheduled vehicle maintenance. Also authorized driver assignments.
- Internal dbs communications are handy with public vehicle comments and easy email prompts. Maybe they'll offer IM??
-Batch Export/Import process is VERY fast and intuitive. Just "Export Data", receive Excel spreadsheet, modify your data, "Save", "Import Data", drag/drop the file, "OK" the template and click "Submit". You don't even have to rename the original file.
-Our corporate VPs are pleased with the automatic reminders and notifications. Driver's licenses, vehicle registrations, insurance renewals etc. can be dated to provide advance notice and even overdue alerts. Some other corporate departments were investigating this capability. Guess Fleet Management got it first.
-Creating custom fields is very simple. Everybody needs those.

Cons

-Canned reporting selection can be increased, OR,
-The ability to generate and save Admin or User reporting would be nice. Probably a more efficient avenue than the first option.
-NOT a CON: Automatic scheduled report generation would be a big plus for me. Come in to work Monday AM and find 3-5 brief reports already processed, covering vehicle Alerts, Problems, New Vehicles etc would be very nice. Maybe even auto distribution. Other databases do that.
-Too little internal corporate or financial structure hierarchy. "Group" is about the only way to tag a vehicle except with a person's name (driver). Our internal IT will have that as integration priority #1 since user security restrictions (vendor recently enhanced that), financial charging to contracts, projects and overhead is required.
-I discussed automatic vehicle retirement data routing to our G/L, Risk and Fixed Asset System depts with the vendor. They are providing a couple of workaround options and I think they should add this as a canned communication to other corporate depts. If only as vehicle data Excel file attachment to an email distribution group. Triggered upon vehicle status change to "Sold", "Scrapped", etc.

Review Source: Capterra
 

Joy from Fleet Nav Systems, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

I'm pretty sure that Fleetio is the best maintenance solution out there. Awesome product & support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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I use this software as a Geotab reseller to demonstrate how much additional functionality can be added to a MyGeotab soution with Fleetio's maintenance integration. This is a great asset from a sales perspective, and it is my preferred recommendation for a maintenance solution. The quality is fantastic, and the business model is easy to explain to a prospective customer.

Pros

Fleetio clearly has a forward-facing view towards software and technology. Their user-friendly interface is no exception to this. I really appreciate that the UI is intuitive, and the relevant information that I need is right at my fingertips for quick retrieval. This paired with the Geotab integration is everything that I need to keep an eye on my fleet from the general to the particular.

Cons

I'm not particularly fond of all the little notification toasts that pop up when I log into my account. They're alright and easy enough to clear, but the fact that I can have three of them come up at once is a tad distracting.

Review Source: Capterra
 

Steven from New England Newspapers Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Great software to keep track of all the information I need for my fleet in one easy to use location.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

Up to date information on my fleet.

Pros

Everything is easy to find and easy to use. The value of everything I can manage is more than worth the cost.

Cons

I can't use my fleet fuel cards or the gps I have installed in my vehicles. I would love if Fleetio would be able to get access to link Voyager fuel cards and US Fleet Tracking devices.

Review Source: Capterra
 

Dennus from Scotts Valley Fire Protection District

July 2017

July 2017

It has been very user friendly, support has been excellent, I feel like my feedback gets used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

It is very user friendly. I was able to set it up from scratch with relative ease. Inspections have made reporting and tracking issues much easier. As well as tracking scheduled maintenance

Cons

my biggest issue with my use case is that I have drivers / managers who rely too heavily on the app and don't use the full functionality of the desktop. Other than that I've had issues with drivers inputting the wrong mileage, then the next driver is forced to input another wrong odometer reading. I've also had people leave off an hour meter reading on a service entry that has an hour based service reminder. This causes some weird issues with reminders

Review Source: Capterra
 

Ross from SFSWMA
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Intuitive, easy to use. Equipment, operator, mechanic all working together.

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Economics

Pros

The service support. Ease of use. Adaptability. Intuitive. Covers the bases. Reports are of great value. Maintenance cost and fuel use are down. Better communications over-all.

Cons

Some repetitive items, like fuel cost, needs to be entered each time a fuel entry is made. We buy in bulk and have our own dispensing pumps. Two locations for diesel, but different vendors with some variation in cost between locations.

Review Source: Capterra
 

Ernest from Boyle Transportation
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

My experience has been nothing but positive.

Ease-of-use

Functionality

Product Quality

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Quality
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Pros

I love the freedom that you get to mold the software to you needs. As we all know getting vendors to customize what they offer to your business needs is very time consuming and tough. It can be very expensive too! Fleetio has baseline options that are better than most other companies that offer maintenance software. We chose Fleetio because they have a platform that is easy for the users. I have been working with Fleetio for the last year. With their help and willingness to change and improve we have reached a level where we were comfortable moving most of our day to day maintenance operations to their system.

Cons

I don't know if this is a con or me just wanting more!! I wish there were more integrations in the pipeline with our vendors. I wish we had more freedom. I would have more cons but every time I voice one of them to customer service they have been able to either fix it or put on the to do list!

Review Source: Capterra
 

Dave from Gulf Coast Supply & Manufacturing, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Great program, easy to input Vehicles, Personnel, and Inspections

Ease-of-use

Functionality

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Pros

Very user friendly, and integrates well with other programs. I like the fuel card integration and simple way to setup email notifications.

Cons

I would like to be able to import excel, PDF, Word Documents as checklist for use with Scheduled Services.

Review Source: Capterra
 

Novneen from Sangha Carrier
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

I'm a new client so I am still getting familiar with Fleetio. Right now navigation seems quite easy

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I am new I have only used the fuel side, but I have benefited a lot from using that feature. It saves me a lot of time.

Pros

Like I said previously, I am a new client so I am still getting to know Fleetio. However, I love the fact that we are able to upload spreadsheets, it saves me a lot of time. Tracking mpg per vehicle has been tremendously easy compared to the method we used prior to Fleetio. I haven't used the safety side yet but hopefully once I start using it I will find it to be helpful for our company.

Cons

I do hate that it's not integrated with the fuel cards we use so hopefully that will change one day.

Review Source: Capterra
 

Gary from Algona EMS
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Overall, this product is outstanding. My staff have taken to it very naturally. Very intuitive.

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Better structure and accountability for our routine maintenance. In the past, vehicles had gone far too long between routine service, and in at least one case, the service was done twice in a very short period of time because our old paper-and-pen system failed us.

Pros

Easy to use, good mobile interface and app. Setup was much simpler than many others I have looked at or tried. This will really help my organization to track and maintain our ambulances and ensure that our equipment is inspected and ready for service. No longer will we wonder if the "Next service due" sticker that the mechanic put in the windshield is based on his schedule or ours. I am notified whenever a truck is due for service based on the schedule that I established. In the past, we had missed oil changes or more-frequent-than-necessary oil changes. That won't happen with Fleetio.

Cons

The one thing I've had difficulty with is modifying a service schedule for a group of vehicles. This does not appear to be very straighforward, but I'm certain that when I contact Fleetio's customer service, they will be able to help me. They've been very helpful in explaining issues to me in the past.

Review Source: Capterra
 

Desalegn from World Health Organization, Maiduguri, Nigeria

May 2017

May 2017

Fleetio is an excellent fleet management tool, to effectively monitor fuel spare parts and service f

Ease-of-use

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Pros

We are using fleetio for management of vehicle and generator for international humanitarian organization. The fuel management before we started using fleetio was difficult and misuse of fuel by drivers was very high. Fleetio helped us to effectively monitor the fuel management for vehicles and generators.
The software enabled drivers to input their fuel data from their smart phone and the supervisor able to monitor the fuel consumption properly and take appropriate action in the case of abnormal consumption.
The service reminder also helps to remind drivers and supervisors when the vehicle is due for service.

Cons

The service reminder is working based on the data imported for fuel and the accuracy in determining the service is not perfect. If the software is coupled with additional hardware that help for GPS vehicle tracker and all information is connected directly to the KM counter, that will make the system super.

Review Source: Capterra
 

stephen from Blu-cruise Ltd.
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

fleetio has transformed our fleet operations tremendously

Ease-of-use

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Etreme efficiency in fleet management and operations

Pros

All round fleet solution. Fleetio has almost eliminated all paper processes and reduced the margin of error in our operations

Cons

Takes time to take off. Could do with additional features like tracking of vehicles. We currently have a separate tracking arrangement with another company

Review Source: Capterra
 

Trish from Direct Connect Utilities Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Super quick and easy to get started.

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Excellent tutorials. Fast and easy to use. I was up and running in a few hours. Highly recommend. A+

Pros

The tutorials and webinar self explanatory.

Cons

Would have been nice to be able to change the names of the side bar lists. But not a show stopper.

Advice to Others

Keep keeping it simple. Love the simplicity.

Review Source: Capterra