Fleetio Software


 

Fleetio's suite of cloud- and mobile-based fleet management solutions helps fleets across multiple industries automate fleet operations, manage asset lifecycles and track drivers. Fleets can track, score and rank drivers, manage maintenance, fuel, vehicle inspections, parts, vendors and more. Data about asset utilization, maintenance costs, fuel efficiency, parts and labor can all be tracked within Fleetio.

Fleetio offers fuel card automation plus integration with multiple telematics solutions for automated odometer updates, DTC handling and fuel location reporting. Developer APIs allow the software to integrate with other applications such as QuickBooks and Xero. Mobile apps are available for iOS and Android devices. 

Customer support is provided via phone, email and a knowledge base. Pricing is per asset per month.

 

Fleetio - Dashboard
 
  • Fleetio - Dashboard
    Dashboard
  • Fleetio - Inventory report
    Inventory report
  • Fleetio - Maintenance summary
    Maintenance summary
  • Fleetio - Service reminder
    Service reminder
  • Fleetio - Fuel tracking
    Fuel tracking
  • Fleetio - Vehicle inspection report
    Vehicle inspection report
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

78 Reviews of Fleetio

 

Start your review of Fleetio

Click to start
https://www.softwareadvice.com/fleet-management/fleetio-review/
Software Advice Reviews (2)
More Reviews (76)

Showing 1-2 of 2

Tarik from Morostar
Specialty: Taxi or car service
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Lacking of few key features

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It has a clean interface and is easy to navigate by all skill levels. The pricing model is transparent and fair.

Cons

It doesn't really cater to the luxury transportation business, and is more of an asset tracking system.

Review Source
 
 

Sarah from Utilities
Specialty: Utilities
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Fleetio

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Customization, Integration, Intuitive Design, Customer Service, Dashboard, Mobile App, Inspections, Contacts/Users

Cons

The only con about this product is I was unaware that there was a subscription fee apart from the quote that I was sent

 
 
 
Showing 1-20 of 76

Denise from Bay Area Container, Inc.

May 2018

May 2018

it's been wonderful to always know where my drivers are!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

It's very easy to use, and I'm not paying for a bunch of features that I don't need.
I like being able to run a report on a specific driver.

Cons

Sometimes there's slight delay in the Live Map.
There some places in the Port of Oakland where Fleetio is not locating them, however that might not be Fleetio's fault.

Review Source: Capterra
 

Colby from Renegade Well Services

May 2018

May 2018

We are new to Fleetio but so far we are very impressed with what this software provides us.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is very up to date, extremely transparent and simple to use. It has everything we could possibly ask for or need to complete our fleet management task. I love the fact that you can upload pictures and documents to help you track every item on a vehicle.

Cons

So far there isn't anything that I have been disappointed with while using Fleetio. It is very easy to use and the price point is good.

Review Source: Capterra
 

Morgan from Lobo Logistics

April 2018

April 2018

Incredible Customer Service and Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customer support is incredible, very easy user interface, logical arrangement, everything is where you think it would be.

Cons

Still a new product, plenty of room for improvement, but most of the improvements are already in development.

Review Source: Capterra
 

steve from C1 Speed t/as Fire Service Plus

April 2018

April 2018

NEw user and delighted

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

dunno yet just started

Pros

the software is easy to navigate around and is simple with not too many major steps.The pricing is affordable and the first contact lady i spoke to was so helpful.

Cons

nothing yet, probably the time zone issue from australia to central USA for communications. I would like a submission point to insist on photos for car cleanliness failure points to insist on pictures

Review Source: Capterra
 

Keith from Stewart Plumbing, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Scalability and ease of use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fleet Management power tools for the small company!

Pros

I like that I can grow with this software or use just the basics for a small fleet or vehicle asset tracking. Reminders for services or scheduled maintenance is really easy to set up and the notifications sent to the driver or fleet manager are precise and descriptive. Repair history cost per mile, reports are all valuable to a small company without the support staff to record and monitor for this information. The mobile app is powerful and not removed down.

Cons

Not much to complain about. The forecast service reminders can sometimes trigger premature service notifications.

Review Source: Capterra
 

Travis from Bolton Fine Foods

April 2018

April 2018

User friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and navigate, up-time is exceptional and support is prompt and helpful. Inspections have made reporting and tracking issues much easier. Excellent customer support.

Cons

We would like something for milage and fuel consumption. Also I know it is a pro to have the system on cloud but sometimes our drivers need to check things or add items while offline

Review Source: Capterra
 

Thompson from Delta Leasing, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

This is an amazing product, just what we needed at a price point we could justify

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A far better managed fleet, proactive rather then reactive.

Pros

This product has improved our inspection and safety reporting more than 100%. When the fleet is scattered across the largest and most remote state in the union it is much more important to get good quality reports to track maintenance and safety issues. With customizable inspection reports we can support a widely diverse fleet. Getting field drivers/ operators to do a report when resources are limited is next to impossible. Printer, copier and web access are not a given. When we set up a large spread in a remote location we provide the master mechanic with a smart phone that has the app pre-loaded, he/ she can produce the reports offline and up load when cell or web access is available. The addition of photos is invaluable and improves the quality of the reports. With the new visibility that this reporting has provided we can now track and determine the usable life of an asset as well as keep the equipment in good safe operational condition. This improves our productivity and will more than pay for itself.

Cons

This is a new product but to date we have not had any issues, set up was a breeze given our 700+ fleet size.

Review Source: Capterra
 

Riley from New Venture safety Services Ltd.
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Easy to use and information at the tips of my fingers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

up to the minute information

Pros

The inspection section, as a small fleet i found it hard getting all the paperwork handed in with employees being all over the country side. Fleetio puts inspections from employees in my hands as soon as they are completed. Issues are a great help as well, it not only keeps me up to date with what is going on with the equipment, my employees see what others have found wrong with the equipment.

Cons

not being able too provide a printed inspection from the App. Us as a commercial carrier have to provide inspections if requested at inspection stations and as it site right now i have not found an fast way to print inspections of units.

Review Source: Capterra
 

Rod from Northland Waste Ltd

March 2018

March 2018

Easy to use. Great reporting functions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use.
Great customer support.
We only use a utilise a small aspect of this software's capabilities but what we do use is great.
The GPS functionality is something we would like to introduce at some stage. (Working on it)

Review Source: Capterra
 

rebecca from Ivey Lumber Company

March 2018

March 2018

BEST TRUCK TRACKING SITE ONLINE AND MOBILE SYSTEM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The accuracy of time and date. Everything stays on it, nothing expires; so when you go to look for something it will always be there.

Cons

Nothing is really bad about the site except the amount of steps to complete the set up but other than that nothing.

Review Source: Capterra
 

Kenny from RTS (Remedial Transportation Services)

March 2018

March 2018

Fleetio is Advanced, Easy to Navigate and Extremely Useful for Our Fleet!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I just listed them on the other page about pros and cons. Thanks

Pros

Drivers input of issues transform to work orders so easily. We used to wait for the paper inspection to come in to schedule work to be done. By the time you received the inspection sheet that problem has been needing repair for over a week. Now that the truck operators input the issues directly to the system our shop sees the issue that day and schedules the work for that weekend. Efficiency is way better now that we have been running the Fleetio Software.

Your Dashboard is an extremely useful landing page that will give you all the important information you need in an instant. I really like seeing what our monthly spend has been over time and whether we are trending up on spend or hopefully down. The integration with Geotab has made odometer updates a breeze and the DTC Alerts is great. I could go on and on about how great they are but to some it up, Fleetio is a company that gets it, they understand what companies need out of a fleet management software.

Cons

Few minor issues with Purchase Orders like the ability to create a PO from a work order, but they continually add helpful features! They currently do not fully integrate with our fueling network which is CFN but the Flyers Energy side of things. Hopefully that will be coming soon as well. I feel like some of the reporting could be slightly better. From a management standpoint i would like to be able to filter total operating cost to specific service categories.

Review Source: Capterra
 

Raúl from Sukarne

March 2018

March 2018

Great management tool that helps us control not only our delivery fleet but the utility vehicles

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better infrastructure control and accountability of employees since they know they´re being watched.

Pros

Ease of use, immediate setup, great staff with excellent follow up. Checklist and online pictures are of great help!

Review Source: Capterra
 

Tim from Lindgren Landscape

February 2018

February 2018

Great customer service and ease of use. The product has replaced a part time fleet manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We believe we have replaced a part time fleet manager by using this software. We also believe this software will increase the life of our vehicles and equipment as well as reduce overall maintenance costs. Everyone in our company will know the current condition of our units by funneling all issues and maintenance into one location that is easy to access.

Pros

I like the ease of use. We are implementing the product on about 40 units and the implementation has gone very smoothly and the people have been very helpful.

Review Source: Capterra
 

Dan from coral springs improvement district
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

innovative and forward thinking company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

i have everything pertaining to my fleet in one place. the software keeps us on track for maintenance too.I find nothing wrong or lacking from the software as it is today. I always find it interesting when i log in (or get notified via email) and find a new feature or additional value added function.

Pros

I like that we can put gas in our vehicles and update our fleet via a mobile app. I enjoy the service reminder functions and I get a lot of use from the software knowing that i can look at past invoices and see how many miles we were able to drive on a particular tire replacement

Review Source: Capterra
 


February 2018

February 2018

Wonderful, and it keeps getting better.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I don't think a week has gone by that this team, Fleetio, doesn't push out a product update or a new feature. Every update or new feature has made things better and created a product that we have truly come to embrace fully.

Review Source: Capterra
 

Jason from Manchester Metropolitan University
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

Finding Fleetio was the best thing we could have done for our fleet management!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use and converted us from spreadsheets of data into one easy to use system.

Pros

It's so easy to use and set up. Ticks every box for a very competitive price! We use it to make fleet decisions and the data is so easy to interpret.

Cons

Using for EV fleets isn't ideal but can be worked around by creating new fields. Could do with an average miles per Kw conversion.

Review Source: Capterra
 

James from SSJID
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Easy to navigate and set up from the beginning

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of looking at my fleet and getting real data at a moments notice.

Pros

What really stands out to me is the ease in which I can access vehicle information and any report with just a few key strokes. This program will only get better with time.

Cons

There are a few things that could be better as far as navigation, nothing that is of any concern and I have no doubt the program is only going to improve.

Review Source: Capterra
 

Aaron from Midwest CATV, Inc

January 2018

January 2018

Easily organize and manage a fleet with this software. All info is in one place!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Integration options for automatic updating of odometers and hour meters. Makes keeping track of maintenance a breeze

Cons

The work order formatting needs a lot of work. It should be easier to read and should have many more options for customers, like myself, who do in-house maintenance and repair.

Review Source: Capterra
 

Kyle from Life On The Water Inc

December 2017

December 2017

Super easy software that allows easy tracking of equipment for maintenance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This program allowed us to easily track maintenance and repairs needed for our growing fleet. I especially like how our different departments can seamlessly communicate issues with the fleet to our maintenance department and get them addressed quickly without falling through the cracks. Great app and ease of access from any platform that has WiFi.

Cons

A con that I can easily overlook is this is more tailored for automobiles. We are in the marine industry, however we have no issues using the available features.

Review Source: Capterra
 

Eric from Hatfield Township Police

December 2017

December 2017

Excellent product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is easy to use and when talking about data collection ease of use is a major concern.

Cons

It took some getting used to but the interfaces and how each portion of the product ties into each other was a bit cumbersome.

Review Source: Capterra