About Fleetio

Fleetio's suite of cloud- and mobile-based fleet management solutions helps fleets across multiple industries automate fleet operations and manage asset lifecycles. Fleets can manage maintenance, fuel, vehicle inspections, parts, vehicle assignments, recalls, vendors and more. Data about asset utilization, maintenance costs, fuel efficiency, parts and labor can all be tracked within Fleetio.

Fleetio offers fuel card automation plus integration with multiple telematics solutions for automated odometer updates, DTC handling and fuel location reporting. Developer APIs allow the software to integrate with other applications such as QuickBooks and Xero. Mobile apps are available for iOS and Android devices.

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

171 Reviews of Fleetio

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(132)

132

4 stars

(35)

35

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 171 results

March 2018

User Profile Picture

Kenny from RTS (Remedial Transportation Services)

Verified Reviewer

Industry: Environmental Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

Fleetio is Advanced, Easy to Navigate and Extremely Useful for Our Fleet!

I just listed them on the other page about pros and cons. Thanks

Pros

Drivers input of issues transform to work orders so easily. We used to wait for the paper inspection to come in to schedule work to be done. By the time you received the inspection sheet that problem has been needing repair for over a week. Now that the truck operators input the issues directly to the system our shop sees the issue that day and schedules the work for that weekend. Efficiency is way better now that we have been running the Fleetio Software. Your Dashboard is an extremely useful landing page that will give you all the important information you need in an instant. I really like seeing what our monthly spend has been over time and whether we are trending up on spend or hopefully down. The integration with Geotab has made odometer updates a breeze and the DTC Alerts is great. I could go on and on about how great they are but to some it up, Fleetio is a company that gets it, they understand what companies need out of a fleet management software.

Cons

Few minor issues with Purchase Orders like the ability to create a PO from a work order, but they continually add helpful features! They currently do not fully integrate with our fueling network which is CFN but the Flyers Energy side of things. Hopefully that will be coming soon as well. I feel like some of the reporting could be slightly better. From a management standpoint i would like to be able to filter total operating cost to specific service categories.

December 2020

THOMAS from KEYSTONE FIRE PROTECTION

Company Size: 201-500 employees

Industry: Logistics and Supply Chain

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

EXCEEDING EXPECTATIONS

Implementation and day to day operations are outstanding. We are still proofing financial data but are excited at what we will have at our fingertips moving forward. It is hard to put an ROI for implementing something like Fleetio. However, my back office is spending far less time pushing fleet-related paperwork. we have cradle to grave service records, we are getting vehicles back on the road after accidents fast because all of the documents are housed in one location. And our ability to track and forecasts expenses is like nothing we have had before.

Pros

The Fleetio Platform has dozens of prepopulating data fields for items we never thought to track yet also allows us to set custom data points in just a few clicks. Most platforms require outside support to make changes.

Cons

Nothing comes to mind. Any delays in implementation could be attributed to self-imposed scope shifts. We continue to refine the workflows as we encounter new challenges.

Reasons for Choosing Fleetio

We were handcuffed to several Excell databases used by various departments that contained about 70% of the same data, the remaining 30% was data unique to that department. These databases were a snapshot in time and were incapable of each other. other supporting documents were housed in shared folders. Our back-office was overwhelmed with PO numbers and invoices, and the vehicle inspections were captured on a PDF inspection sheet then emailed in for review. We were astounded to find out one system could help overcome so many challenges.

May 2021

Ashley from Newpark

Company Size: 1,001-5,000 employees

Industry: Oil & Energy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2021

I Love Fleetio!

I have found the product extremely user friendly and have been able to teach even the most unskilled technology users how to navigate and use the program with ease. Overall, integration was fairly seamless. Fleetio comes ready to use and customizable with instant results to see real-time changes, which is helpful during the implementation and learning phase. Since many users tend to be reluctant to change, the ease of use and demonstration of the app makes the transition easier for the new users. The training process with the Fleetio team was also beneficial for our success of the rollout. The customization options and interactions with the Fleetio team have also been big benefits of the product. The team is always helpful and open to feedback, and has even taken some of our suggestions and put them into action.

Pros

The items adding most value to our team is the import/export templates available for all the data points and reminders, the ease of adding new inventory and users, the customizable inspection options for vehicles and equipment, the integration options for telematics, fuel, and numerous other APIs desired, and the shop directory (which allows us to do more than just search, but we can add new vendors and immediately report issues and get feedback). It's not just a maintenance app. We can add registration details and reminders, permits and DOT inspections. We continue to find uses for the Fleetio app we didn't even realize we had. It has been wonderful!

Cons

Previously I would say that the automation between AI and Fleetio to clear out service reminders was not as efficient as I would hope, however with the new mapping feature I believe that will eliminate those problems going forward. Just proof that Fleetio is continuously making improvements to yield a better user experience. The thing I currently like the least would be the difference in interface between the app and the web version. I can see far more on the web than those using the app (because of my position I tend to use the web version more than the app) so sometimes it can make teaching a little more challenging if I haven't noticed the feature was missing in app yet, but it isn't a huge issue, just something I have to be aware of.

Reasons for Choosing Fleetio

We didn't really find an alternative product that offered the same thing. Some offered maintenance and tracking for stationary items, or had cool customizable features but were missing vendor networks. Nothing really compared to Fleetio besides the maintenance program with a fleet management company, which does not offer the customization we needed for our in-house repair shop processes.

Reasons for Switching to Fleetio

We switched because the vendor network of shops and pricing with Fleetio was better than our current maintenance provider and their product is not as functional for in-house shop maintenance processes. Also, because the product (app) is easier for our field personnel to use overall, including the initial login process.

August 2018

Janis from Westfield Gas + Electric

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

August 2018

Great service!

Pros

What I like most about this software is that it is easy to use and updated with new functions often.

Cons

Only con I really have about this software is that it freezes and crashes very often. Can't think of any other cons

March 2021

Tiffany from Heirborn Servants

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

New User - Nonprofit that gift free cars to single moms

In addition to the demo, the rep was patient and provided a lot of helpful information. The Admin Assistant also had to reach out to discuss a billing issue while we were still in our trial and the matter was addressed very quickly. It was very easy for us to get set up on the system, and the help section is very well stocked with training and helpful articles.

Pros

It is user-friendly, customizable, and very reasonably priced.

Cons

We have only been using the system for less than a month, and I do not have any cons at this point.

Reasons for Choosing Fleetio

It offered the basic features we needed in a user-friendly format for the best price.