FleetSoft Software


FleetSoft is a fleet maintenance management solution suitable for businesses of any size in a variety of industries. It can be deployed as a cloud-based or Windows OS on-premise solution. Key features include vehicle management, work order tracking, preventive maintenance, service history and reporting.

The vehicle management module of FleetSoft enables users to track vehicle details with user-defined fields. It is able to track information such as mileage, hours, warranties, service requirements and more. The solution can track any work orders on vehicles including date and time, reported problems, parts information and cost.

FleetSoft includes a scheduling function for all preventive maintenance and is able to calculate reminders based on meter readings and date intervals and maintain a list of services to be performed on all vehicles.

FleetSoft is available for purchase on a monthly subscription basis for the cloud-based version, or as a perpetual license for the on-premise deployment.



23 Reviews of FleetSoft

Overall rating

4.48 / 5 stars

Filters:

Showing 1 - 20 of 23 reviews

October 2018

Kathleen from Vision Trans / United

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

FleetSoft

We are still learning all of it's capabilities and have used it for the past 2 1/2 years. It has given us the ability to become more streamlined in our inventory and work order processes. As the next 6 months go by and then the next 6 I will have an even better feel for what it can and cannot do for us. I am very happy to have this software at our fingertips. Thank you!

Pros

Parts layout is well done. It has the ability to track the part in and out to the used source.

Cons

Would like to see more Accounting capabilities.

Response from FleetSoft of FleetSoft, LLC

Replied November 2018

Thank you Kathleen for your review and we are happy you the software is working well for your company. If you have any questions about the accounting capabilities, please reach out to us at 800-980-2555!

October 2018

Robert from STLF Transportation

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Maintenance Made Efficient

We are a fleet of 10 trucks that previously was not running any maintenance software whatsoever. We were doing all of our own maintenance and overhauls in house prior to the software, however we had no way of easily tracking our work or parts. Sense we began using Fleetsoft we have been able to maintain sufficient inventory and maintenance intervals and it has greatly reduced the cost of maintaining our fleet as a whole. We are firm believers in Fleetsoft and certainly are proud to use the product.

Pros

The Software is very user friendly compared to several other of the competitors.

Cons

My biggest complaint against the software is the fact that it is limited to one label printer brand and size.

Response from FleetSoft of FleetSoft, LLC

Replied November 2018

Thank you Robert for your review!

October 2018

Donald from Neshaminy School District

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Good System for Fleet Tracking

Overall we are satisfied with the software and it's performance. We went from a hand written RO system to Fleetsoft and are now able to fleet metrics with the click of a few buttons. I'm sure over time Fleetsoft will continue to modify and add new features as well as improve on existing one. If you are looking to get started with a software, you should seriously consider Fleetsoft.

Pros

The software is relatively easy to learn and use. The VIN decoder does a nice job of giving you vehicle specs with the click of a button. Support has been very responsive and get back to me within a few hours for most questions. The phone support has been top notch. The PM tracker does a nice job of letting you know what is coming due for service. It tells you how many hours/days away from or over due the service is.

Cons

For online hosting, the reporting module needs interact with a spreadsheet program (ie. Open Office) for the purposes of being able to further drill down into fleet metrics. The documentation needs to be updated and go into more depth for some of the features. The technician time tracker to log into and out of repair orders needs some improvement.

Response from FleetSoft of FleetSoft, LLC

Replied January 2019

Donald, Thank you for your review of Fleetsoft. We are pleased to hear that you are enjoying the software. We just came out with a new release and hope you have seen all of the updates! If you ever need assistance with the reports, please contact us at 800-980-2555 and we can assist you. Thanks! The Fleetsoft Team

October 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

Truck Tracker

This made it possible for us to introduce an inventory and keep the inventory tracking and ordering in place.

Pros

Has all of the basics of running a fleet.

Cons

Does not do well with expansion. Automatic mileage updates would be key - not another paid option.

October 2018

Tom from Naperville CUSD 203 Schools

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Time Savor

Fleetsoft is a great time savor for us. We have been using this program since 2002. Everything ever inputted into this program is still there. Its simple and easy to train new employees. Most of all, it allows us to reduce our inventory with its automatic reorder system.

Pros

Product keeps track of fleet assets, inventory, and repairs.

Cons

I wish it could automatically do a system save daily at a set time.

Response from FleetSoft of FleetSoft, LLC

Replied November 2018

Hi Tom, Thank you very much for your review of Fleetsoft! Our system does have a automatic backup feature that makes a backup once per day at any day or time the user sets it to. If you need assistance with this feature, please give us a call at 800-980-2555.

October 2018

Robert from C.C.B.O.E

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

My 3 years with Truck Tracker

I've got 23+ years in automotive parts & service, Truck Tracker is my second favorite. Reynolds & Reynolds is 1st. Self learned on this system.

Pros

Ease to work with, Helps keep up with records.

Cons

Reports, trying to generate reports is like pulling teeth.

Response from FleetSoft of FleetSoft, LLC

Replied December 2018

Robert, Thank you for your review! We can assist you with generating reports, so please give us a call at 800-980-2555.

October 2018

Gordon from Westview Fleet Maintenance

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Westview Fleet Maintenance

I enjoy using the software.

Pros

Software has good vehicle data and customizable options.

Cons

Integration with QB. Would like to see a good vehicle inspection report.

Response from FleetSoft of FleetSoft, LLC

Replied January 2019

Thank you Gordon for your review of Fleetsoft. If you have any questions regarding our Quickbooks integration or need help with reports, please give us a call at 800-980-2555. Thank you for being a Fleetsoft customer! The Fleetsoft Team

October 2018

Darrell from Sunlight ligistics

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

All my fleet info just a few keystrokes away

Pros

The amount of information it stores and how easy it is to get at

Cons

Some of the interfaces are cumbersome and don’t flow well

Response from FleetSoft of FleetSoft, LLC

Replied December 2018

Darrell, Thank you for your review of Fleetsoft! Please give us a call at 800-980-2555 if you need assistance with the interfaces and we are happy to help out and make the process easier for you! Fleetsoft Staff

October 2018

corey from osd transport inc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

October 2018

good and bad

I have mixed feelings about it and I really don't know how to explain it

Pros

what I do like is that it keeps track of everything and will throw up reminders in a repot I do enjoy that I can make a service routine of my own

Cons

up dating mileages is not so easy to enter every week. the printing option and email option is just annoying to use./

Response from FleetSoft of FleetSoft, LLC

Replied October 2018

Corey, Thank you for your review of Fleetsoft! There are other ways to get your meter updates much faster into our software. If you have an existing GPS system any fuel system that already records your meters, we can importing the files and update the meters for your vehicles. Please contact us today at 800-980-2555 and we can assist you. Thank you again!

October 2018

Eric from Opelika City Schools

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

3 of 5

October 2018

qualifying review

The guy that supposed to be helping me get started and do training won't return my text, calls, or emails. Other companies offer mobile apps that are user friendly. On the main page, when a technician logs on to see their assigned work order they need to see the necessary information in front of them. Such as: Vehicle Number, Mileage, and Most Importantly the Complaint or The Reason they are being assigned to work on the vehicle. But instead they have to click on this or that in order to see that information.

Pros

Reported Issues and The options to turn on/off features for different users.

Cons

Not mobile friendly and not user friendly in my opinion.

October 2018

Jason from Eagle Transport Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Very good program for fleet maintenance

Pros

The fact that you can do most of what higher priced programs will do for a fraction of the cost and Fleetsoft will work with you on your needs to customize for your company also they use customer feedback for updates!

Cons

The reporting is hard to configure but seems to be fully customizable

Response from FleetSoft of FleetSoft, LLC

Replied December 2018

Jason, Thank you for your review! We are so glad the software is affordable and beneficial to your company. We can assist you with generating reports, so please give us a call at 800-955-2880 so that we can make this process easier for you! Fleetsoft Staff

October 2018

Helen from North Warren Central School

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Simple

keeping track of bus work orders and maintence is a top priority for our department this software makes it easier to do this and is user friendly and customer service is great if need them just need to call.

Pros

It is easy to navagate around work orders, part list and adding information is simply and fast. one of the biggest advantages with this software is that I don't have to set a password I can use a genertic one to log in. Printing reports can be done at ease and fast.

Cons

not really anything all the updates are offered whenever I open the program so I don't have to search for them.

Response from FleetSoft of FleetSoft, LLC

Replied December 2018

Helen, Thank you so much for your review of Fleetsoft! We are so thankful that the program is easy to use and helps you get your job done quickly and with ease. Thanks again and call us anytime you need us! Fleetsoft Staff

October 2018

Mark from East Allen County Schools Transportation

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Awesome Product

Pros

This is a very easy to use system. Highly adaptable to our unique industry, student transportation. The set-up was easy and it has been very intuitive.

Cons

The biggest issue I have found is that it has a lot of options to try to understand in a short period of time.

Response from FleetSoft of FleetSoft, LLC

Replied November 2018

Thank you Mark for your awesome review! We appreciate your business and are so happy that you find it easy to use and set up! If you have any questions on the options that are available, please call us at 800-980-2555.

August 2018

Michael from Newport-Mesa Unified School District

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Transportation Parts and Inventory Manager

Since using FleetSoft we are able to centralize all of our vehicle and fuel data. This makes things much easier when making data driven decisions.

Pros

FleetSoft is primarily a fleet maintenance software. They don't have other modules such as routing.
It's comforting to know that FleetSoft is focusing on continually developing and updating their product and incorporating new technologies.

Cons

Most of the software is user friendly and customize able. One place that could use improvement is with custom work orders. Each company/shop has different work flows and to have the ability to customize the work orders a bit more would be beneficial to all FleetSoft users.

Response from FleetSoft of FleetSoft, LLC

Replied September 2018

Thank you for your review. In version 11.0, we now have the ability to integrate seamlessly with 3rd party GPS/Telematic and routing software such as Zonar, Synovia, OnCommand Connection and others. If you would like more information about this, please call our sales team at 800-980-2555 and we can show you a demonstration. We are looking into the ability to customize our reports including the work order and purchase order forms in the next release.

August 2018

Adam from Northside Elevator

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

3 of 5

Functionality

4 of 5

August 2018

Fleetsoft Maintenance Program

The experience has been good. The parts are more organized making the shop profitability and proficiency above and beyond of what was expected when the program was introduced three years ago. The more time you use the program the easier it gets. I only am able to use it 2-3 times a week now because of being short staffed, so I need to be in the shop to help work on equipment.

Pros

The ease of keeping track of parts and upcoming services due for the fleet. The entire fleet listing is also nice to be at my finger tips vs. having paper sheets that are constantly being lost. I can also make bills for services or parts being bought by outside sources, this saves time for our office on looking up the parts/prices.

Cons

Trying to navigate and figure out the use of the program. This might be better if I had more daily time that I can use the program. I would not let this from buying the program because there are many positives to out weigh the cons.

Response from FleetSoft of FleetSoft, LLC

Replied September 2018

Thank you Adam for your review! We are so happy that Fleetsoft is saving you time and money! Please contact if you ever have questions or need additional training on the program, you can reach us at 800-980-2555.

August 2018

Kiel from Otsego County Road Commission

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Tracking Fleet Maintenance made simple

My parts are easy to track from purchase to install. My maintenance is organized and timely.

Pros

I can keep on track of scheduled oil changes and preventive maintenance when they come do. Saves on down time when they are done on time. I can see at any given time when the fleet is coming up on a service with just a click of a key. I can see what parts are used more then others and predict failures before they happen. I use only about 50% of the program, but that's all I need in my shop.

Cons

I haven't really run into anything that I dislike, in time I may find something, but I only have been using this software since 2007.

Response from FleetSoft of FleetSoft, LLC

Replied September 2018

Thank you for taking the time to review Fleetsoft! The preventative maintenance is a key feature of the software that we know saves fleets a lot of time and money. If you ever need assistance learning about the other features, please give us a call at 800-980-2555.

August 2018

Jamie from Webster County

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

Good stuff

Pros

Covers all the bases, everything we needed

Cons

Took a little while to get started but now couldn't be without it

Response from FleetSoft of FleetSoft, LLC

Replied September 2018

Thank you Jamie for your positive review of Fleetsoft!

August 2018

Vinny from EMIL NORSIC & SON, INC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Invaluable Tool for Fleets

Keeping records and updated dates of all of our fleet vehicles is a Herculean task. FleetSoft has made it much easier and organised.

Pros

This software succeeds at meeting the customer or end users needs. There is a noticeable difference in this software. You can tell that there is an ongoing collaboration from the needs of the people using the software to help direct the changes for the better.

Cons

Little more detail in search options and sorting options in different screens and reports.

Response from FleetSoft of FleetSoft, LLC

Replied September 2018

Vinny, thank you so much for your positive review of Fleetsoft! We are always pleased to hear that our software is making work easier for our customers. If you ever have any questions about the search options or sorting, please give us a call at 800-980-2555.

August 2018

CRAIG from SB of HIGHLANDS COUNTY

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

FLEETSOFT IN A PARTS INVENTORY SETTING

HAVE USED IT FOR MANY YEARS NOW. IT IS USER FRIENDLY. EASY TO REGULATE INVENTORY VALUE BY LOWERING QUANTITIES.YOU CAN TRACK ANY REPAIR OR PART USED AS FAR BACK AS THE RECORDS IN THE SOFTWARE.

Pros

EASY TO PERFORM DAILY PARTS IN AND OUT FUNCTIONS. EASY TO RESEARCH PARTS USED IN YOUR FLEET. EASY TO REORDER FROM REORDER REPORT.

Cons

HAS ALOT OF UPDATES. NORMALLY NO BIG DEAL, BUT MY INVENTORY IS ON IT SERVER, IT HAS TO DO UPDATE FIRST.

Response from FleetSoft of FleetSoft, LLC

Replied September 2018

Thank you for your great review of Fleetsoft! We are happy that it is easy to use and track your inventory!

August 2018

Jason from Riteway Bus Service Inc.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

Overall Good Experience

Pros

Able to see the entire fleet from one location as we have multiple facilities.
Calculates CPM
Customizable Reports
Always Updating with new features or tweaks.

Cons

When working on a vehicle from another location you have to enter those parts under the different site or do a site transfer first which is burdensome. Cannot set customizable fields globally for the fleet. Character space allowed is too limited in some instances.