FleetUp Software

3 / 5 (3)

Our advisors have recommended this product 2 times in the last 30 days

About FleetUp

FleetUp is your all-in-one platform for fleet optimization, driver management, and regulatory compliance across your mobile operation. FleetUp shows the past and current GPS location of vehicles and shipments. It provides real-time diagnostics and reduces vehicle downtime. It dramatically reduces your fuel spending and improves driver efficiency. It boosts driver performance by identifying high risk drivers, and reducing traffic violations and accidents. FleetUp will maximize profitability, reduce costs, improve safety and security, and keep you compliant with government regulations.


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

3 Reviews of FleetUp

Overall rating

3 / 5 stars

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April 2019

Jimmy from Trucking company in CA

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Hidden Jam in the telematics industry

FleetUp is a hidden jam in the telematics industry. After experiencing their pilot program, I became their royal customer.

Pros

FleetUp's platform is very intuitive and really an all in one platform. Also, Their customer success team is really responsive.

Cons

Their Application needs a little bit of work but nothing too serious.

April 2019

User Profile Picture

Leslieann from Texas MA Transport

Verified Reviewer

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

April 2019

Middle of the road ELD

Pros

It's very simple interface and you can see where trucks are.

Cons

Extremely hard to get IFTA reports out of it and to fix any logs or see how logs are doing. Hard to see violations and hours of service.

February 2020

Pam from Transportation

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

3.0

Customer support

1.0

Functionality

1.0

February 2020

We do not receive the level of service it was promised.

#1 I have called FleetUp customer service to ask for a “PDF” manual for my Drivers. On February 9, 2020 One of my drivers have received a Violation for not having “on board manual” and “ELD Malfunction sheet”. I know we probably received this information when we signed on with your company three years ago, So, I called Fleetup customer service and I asked for this form to be emailed to me. I was told that they DO NOT have this available on PDF besides the training videos on the website. I asked for the “ELD Malfunction sheet” and He said that there is not such a thing . #2 On February 24, 2020 I called FleetUp for another issue about the ELD malfunctioning and not transferring the information thru “webservice” I was told by the Deputy that even though the driver has shown him his “print out” of the previous week the web system shows no information and that is why he had to issue a Violation. I was told by SAVOY that They were not aware they need to keep all that information as part of their report and that they show no issues on their end. I have emailed her a copy of the ticket as well as a copy of the report and I was told she mentioned this to their technical support and they will get back with me meanwhile there is no respond on this issue.

Pros

When I signed on with the company, I understood that ELD law just came out and they were listed under the DOT company preferably providers.

Cons

The Software looses and malfunctions a lot and there is almost no way to fix the issues because nothing is editable. I called Customer Service and they have no record of my concerns or issues. Poor Feedback and customer support.