Fracttal vs Samsara

RATING:

4.55

(487)

Fracttal has 487 reviews and a rating of 4.55 / 5 stars vs Samsara which has 255 reviews and a rating of 4.14 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.55 / 5 (487)
4.14 / 5 (255)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 29, 2022
February 8, 2023
Pros/Cons
  • Pros

  • Fracttal is robust software that can provide excellent asset management for maintenance companies. I believe it is an innovation in maintenance management.
  • Fracttal is very instinctive and simple to use, all its functions are easy and quick to learn, apart from the ease of being able to use it from your smartphone is very useful.
  • Cons

  • That information is stored on their cloud. It is more vulnerable than having a local working software.
  • There are not many things to say. One particular example of how to calculate the estimated average value of a meter seems poor to me.
  • Pros

  • Excellent reporting and driver management platform as well. All in one pricing was also a great feature.
  • This has already improved the effectiveness of our system quite a bit.
  • Cons

  • Absolute worst customer service I think I've ever dealt with in my professional 10 year career. You can not get a hold of them by phone.
  • Lack of integration with our CRM and inability to automate creating new customers from an outside source.
Pricing Range
Product Demo
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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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