GPS Insight vs Kickserv

RATING:

4.5

(207)

GPS Insight has 207 reviews and a rating of 4.45 / 5 stars vs Kickserv which has 374 reviews and a rating of 4.42 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (207)
4.4 (374)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 29, 2023
April 3, 2024
Pros/Cons
  • Pros

  • Ease of sotware use, the many built in reporting features, and fast and efficient customer care and support. A great value for the money.
  • Great program i am sold i have been looking for the perfect fit for awhile.
  • Cons

  • Some GPS units will get lost and during that down time we cant track the route of the truck. And to be able to fix it the tech requires us to have the truck with us to trouble shoot it.
  • The fact the the tracking is not always use to find the driver but it can be used to get a driver into trouble for being in a location.
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  • Pros

  • It is easy to start using the kickserv system, especially since they have such a phenomenal support staff.
  • The help desk is super responsive. The software is really quite intuitive, and the time to get it up and running with the help desk's help is only a few days.
  • Cons

  • Doing invoices, when you forget to select the purpose of the job (Labor, material, etc) you end up losing the information and then you have to go back to notes to put it back in.
  • Once a contact is in, I can't edit the contact information, which is a pain when we have multiple customers from the same overall client company.
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Pricing Range
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$
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$
$
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$
$
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Product Demo
N/A
Product Screenshot
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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13 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos