All GPSWOX Reviews
1-25 of 44 Reviews
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Joseph
Verified reviewer
Telecommunications, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2020
GPSWox is one of the BEST fleet management software I've ever seen in the market!
We are a fleet management service provider in Malaysia, and we had been using GPS Wox software and services since year 2016 until now. We are really satisfied with the software built, it's easy to use and manage, the system is suitable for both small fleets and large fleets, and most importantly, the performance is great! Currently, we had served over 100+ companies with a total fleet size of 1000+ vehicles. Thanks to GPS Wox team for offering such a wonderful software, we greatly appreciate that!
CONSSince our company operations are in Malaysia, there's a timezone challenge when communicating with GPS Wox support team. We wish GPS Wox can handle support issues more promptly to ensure service up-time is always kept well-maintained. Overall, GPS Wox support team was great!
Yuri Alberto
Verified reviewer
Management Consulting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
The light and powerful platform that we have used! .... And stable!
We have had a nice accompaniment these 3 years, we see that the company strives to give us the best platform.
PROSVery agile and intuitive. A very clean and easy to use interface on any device. The GPS support in cellular equipment is excellent and the data frame is very light.
CONSIt is not supported to import geofences in kml or kmz formats. It does not have many reports and does not have a report of the complete plot sent by the GPS to make faster forensic data studies. The time lag in support for Mexico usually leads us to receive it a day later.
Vendor Response
Thank you for the feedback! We are glad you found value in the product and thanks for the great ratings. If we can ever assist in any way please don't hesitate to reach out www.gpswox.com/en/contact
Replied April 2019
Ben
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed June 2018
GPSWOX
GPSWox is one of the cheaper options for fleet tracking. At the end of the day, you do get what you paid for as it is not very functional.
CONSGPSWox had delays on GPS positions most of the time and provides inaccurate times. This creates late deliveries for the company.
Eric
Verified reviewer
Security and Investigations, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Great Support
We use this to provide top-notch service to our end customers. We host our own solution in order to maintain control of our product from start to finish.
PROSSupport has been great to work with. Additional features have been easily implemented. Thanks!
CONSSometimes the "time zone" difference between the USA and their home office means a few extra emails through the nights to talk with them; but still easy!
Vendor Response
Thanks for taking the time to leave us a review.We greatly appreciate your business and your feedback!
Replied April 2019
Paulius
Verified reviewer
Airlines/Aviation, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Excellent customer service & powerful software for starting tracking business
GPSWOX support guys are trust worthy and reliable. They provide excelent customers service, along with powerful software. Starting own GPS tracking business has never been easier.
PROSGPSWOX is the best choice if you want to start GPS tracking business with ease. They sell complete solution: white label software and Apps for very reasonable price. Setup process and tech. support is FREE.
CONSThey do it all right, so far haven't noticed anything negative.
Vendor Response
Thanks for the great review! Please don't hesitate email us directly, if anything comes up. Email: sales@gpswox.com
Replied April 2019
DANIEL
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Excellent tracking software
Best software in the market, their price are the best and the software meets all my expectations to give a good service to my customers
CONSNothing in particular, not having worked with gps wox before
Vendor Response
Thank you so much for your review. Please don't hesitate to email us directly, if anything comes up > www.gpswox.com/en/contact
Replied April 2019
Tadas
Verified reviewer
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
The best company we have ever tried
we can easy track our cars without any bugs, best price for perfect quality of product they sell. Recommended that company for our partners
PROSBest quality service for the price you pay we have ever tried. Definately best company.
CONSeasy to use, best customer support, works without issues
Vendor Response
Thanks for taking the time to leave us a review.We greatly appreciate your business and your feedback. If we can ever assist in any way please don't hesitate to reach out. Email: sales@gpswox.com
Replied April 2019
Jos
Verified reviewer
Sports, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Really nice GPS tracking App and good support
Strongly recommended amazing Software, quick and friendly support, the service you receive is money worthy
PROSAwesome tracking software Easy to track anything The software has a lot of features Real-time notifications is amazing
CONSVery sad that we can't import geofences in kml or kmz format Impossible to create/import 3D geofences (altitude limitation) Server can be slow sometimes
Vendor Response
Thanks you for taking the time for share your feedback. We are glad to hear you like our software and support! If we can ever assist in any way please don't hesitate to reach out. Email: sales@gpswox.com
Replied March 2019
Lisa
Verified reviewer
Information Technology and Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Amazing way to start your own GPS tracking business quickly
Overall a great experience. I'm still young in my business, but I can see the service scaling along with my business. Anyways, if there are any problems or anything, I would just get help from their Support. Overall, a great product!
PROSI was always excited about starting my own business, but never knew what. When I found out about GPS tracking, I was scared about all the time and money it would take to do everything from scratch. Luckily, GPSWOX has their white label software that you can just customize however you want. That meant that i could start my business much sooner. Even better, the price is good, the quality of their service is great, and I love their customer support.
CONSI'm only sad that I didn't find out about this sooner!
Vendor Response
Thanks for taking the time to leave us a review.We greatly appreciate your business and your feedback. If we can ever assist in any way please don't hesitate to reach out. Email: sales@gpswox.com
Replied April 2019
Tomas
Verified reviewer
Transportation/Trucking/Railroad, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
satisfied customer
excellent user interface, powerful features, quick support - that`s what client expects from product and what we found, highly recommend
PROSbasically - all features were well developed
CONSno week points found on this tracking software
Vendor Response
Thanks you for taking the time for share your feedback. We are glad to hear you like our software and support! If we can ever assist in any way please don't hesitate to reach out. Email: sales@gpswox.com
Replied April 2019
Harivony
Computer & Network Security, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2022
Very good concept
This software has a very good concept, with a lot of options, especially for the different types of sensors, and its general operation, the software is compatible with a large number of GPS brands and it is also very practical, they offer different subscription formula according to consumer needs, they also give users the possibility to buy the software in white label and to host it themselves if necessary and that helps a lot
CONSI had no problem with the software, I tested it as a subscription for 1 whole month before buying a white label license and having it hosted by gpswox itself, my job is to rent geolocation services, and it was working very well until a few days ago when I encountered technical problems with the server, my gps are all displayed without exception offline for a good three hours, the problem solved itself after 3 hours, I asked for assistance as soon as we detected the anomaly but I didn't get an answer until 5 hours later, without excuse, without explanation, just "look right now" the problem started again 2 days later, I asked for assistance again, gpswox replied in 5 minutes to ask me for EMEIs, I replied that the problem is not happen just with one device, it's all the devices in my platform that have a latency of more than one minute on their positioning and the server works badly and rows a lot, I don't know the type technical intervention that they did afterwards but my platform found itself inaccessible to them on the web several times and that had a big impact on my relationship with the customers who subscribe to my service, I always manage the conflict of elsewhere, it got me into an impossible mess, my server is working again (not yet as before) but I'm still worried that it will start again since, I haven't received an explanation from gpswox until here
Reason for choosing GPSWOX
Because I gave it a try and it convinced me
Reasons for switching to GPSWOX
because the previous product did not meet my expectations
Maksim
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2019
Convenient navigation platform
The GPSWOX team looks young and ambitious, assessing the results already achieved, I am sure that they are capable of much more, I am glad that I have the opportunity to become part of the team! =)
PROSGood platform speed. Minimalistic design, in the version of the mobile browser is also convenient to work. Translation into many languages. Ability to configure various sensors. Ability to customize various alerts. Sending commands to the tracker via GPRS and receiving a response. Reasonable technical support, they corrected all the flaws that I discovered. I want to thank the GPSWOX team, I hope for long-term cooperation with you!
CONSThe lack of Russian language in mobile applications GPSWOX. It is not possible to install sensors on several trackers at the same time, you have to go into each device separately and add a group of sensors. There is no tracker motion animation that simulates the movement of a car, instead the tracker jumps around the map, I hope they will add this function, it looks much more attractive to the user. The report is downloaded during the formation, it would be better if you could browse in the browser without downloading. There is no possibility of loading geo places, for example there is a list of addresses that need to be mapped with the names of points, so that later in the report we display the names of the points, not the address. If there are many such geo sites, it is convenient to import from the Excel file the entire list of places with the address, name and radius of the place. It would be cool if GPSWOX implemented more logistical tools, such as building a route with one or several addresses. A tool for route planning, for example, is loaded with a list of 20 addresses, a start is set, the platform, based on the data obtained, forms the best route to these 20 addresses. This would greatly overtake competitors in the gps navigation market.
Vendor Response
Hello, thanks for your feedback! We will take all your comments into consideration and add these features to the platform in the near future. Meanwhile, if you have any more suggestions or questions feel free to send email to sales@gpswox.com
Replied May 2019
James
Environmental Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed July 2019
The customer support is POOR
I enjoyed using the software and I paidthe yearly advance fee. However, after communicating with the customer support a few times, I notice that the after sales service is very poor. If I knew earlier, I would have opt for another software with strong customer support instead of GPSwox. I have no choice now as I am stuck with it for a few more months.
PROSSimple and easy to use. The whole layout is user friendly.
CONSThe software is pretty good, however the customer service is terrible. Lousy response and so unhelpful!
Vendor Response
Dear James, i am sorry, that you had such experience. I believe it must be miscommunication with support team and we can solve your issue easily. Just contact sales@gpswox.com and we will be more than happy to assist you. Since we can not find "James K. from, Gold Coin company" in our database. With Regards, Kevin
Replied August 2019
Bill
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
GPSWOX
GPSWOX have been good to deal with. They offer good email support & answer any queries quickly. I am very happy with this company.
PROSEasy to use and reliable product. Great white label product that is easy to use. They also sell trackers and accessories direct.
CONSI cannot fault their product and their service.
Vendor Response
Thanks for the great review! Please don't hesitate email us directly, if anything comes up. Email: sales@gpswox.com
Replied August 2019
Mohamed
Security and Investigations, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Greet software
It’s easy for use and very helpful and has many features
CONSI used it sines 3 years ago and they have continued support
Vendor Response
Thanks for taking the time to leave us a review.We greatly appreciate your business and your feedback. If we can ever assist in any way please don't hesitate to reach out. Email: sales@gpswox.com
Replied April 2019
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Satisfied from all aspects
Full set of API Reporting Ease of use Support for all popular devices
CONSI am not sure if there is anything that could be mentioned here
Vendor Response
Thank you for the feedback! We are glad you found value in the product and thanks for the great ratings.
Replied April 2019
Moe
Computer & Network Security, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Good platform
User friendly interface ; easy to use and reliable
CONSIt doesn't have many reports and should have a dashboard and some charts
Vendor Response
Thanks for the great review! Please don't hesitate email us directly, if anything comes up. Email: sales@gpswox.com
Replied April 2019
jamshed
Verified reviewer
Telecommunications, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Preferred gps
Friendly use easy enterface easy understanding
CONSNothing much we need morning options But need more custom
Vendor Response
Thanks for the great review! Please don't hesitate email us directly if you need any assistance: sales@gpswox.com
Replied April 2019
Jacob
Investment Management, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
GPSWOX has three main aspects: performance, confidence and savings.
We think it is an excellent application, of course we would have liked to know when the following versions will be released, but we already mentioned the error of the lack of consistency in updates, but the rest of the App and the idea are fabulous.
PROSGPSWox is an application with an idea very well constituted by the team of employees of its franchise, since it allows the user to save a lot of time of work and that is due to its range of automated options and its excellent performance and speed.
CONSIt also has a series of errors that are somewhat notorious and a bit disappointing, such as the fact of not having constant updates, let's say that your progress is going to "Turtle Pass". Also knowing that you do not have a customer service guarantees.
Vendor Response
Thank you for your review! We greatly appreciate your business and your feedback. Our Support team is always available to help with technical issues if you need it > www.gpswox.com/en/contact
Replied April 2019
Rárison
Verified reviewer
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Best Software for Business Tracking
I use the software as a tracking company, offering this service to customers. Whenever I visit a new customer who already has the tracking service, I compare the software and GPSwox always brings the best experience. Very good!!
PROSIntelligent, intuitive and robust software.
CONSThe software matches my needs very well. The company is always evolving to the tool and I have no negative points to declare.
Vendor Response
Thanks for the great review! Please don't hesitate email us directly, if anything comes up. Email: sales@gpswox.com
Replied April 2019
Jeewan M.
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Light weight and one for the best in the market
One of the best fleet management application in the market and customers are very happy to use.
PROSUsing modern web technologies so loading time is very less and very user-friendly. Vehicle maintenance dashboard is very attractive. Paid Google map performing very well. Very easy to add new device to the system and mobile tracker is also working perfectly and synchronisation between mobile and web app is very attractive. Easy to give customized interface to each customer.
CONSReport module is not enough to manage enterprises level fleets. Mobile application has so many unmanageable stuff through mobile.
Vendor Response
Thank you for your review! We greatly appreciate your business and your feedback. Our Support team is always available to help with technical issues if you need it > www.gpswox.com/en/contact
Replied April 2019
Julien
Verified reviewer
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2019
Powerful software for starting tracking business
- User friendly interface - Reliable services - Great bundle of features - Real-time notifications
CONSSome import/export lists and a dashboard should be interesting to have.
Vendor Response
Hello Julien, thanks for your feedback! We will take all your comments into consideration and add these features to the platform in the near future. Meanwhile, if you have any more suggestions or questions feel free to send email to sales@gpswox.com Regards, Kevin
Replied June 2019
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Easy to get started with tracking
It helps us reduce the cost and calculate them accurately.
PROSThe customer is support is great and the software has exceeded our expectations. We can easily track more than 100 cars for our needs in different countries.
CONSDesign might be updated, but everything works just fine.
Vendor Response
Thanks you for taking the time for share your feedback. We are glad to hear you like our software and support!
Replied April 2019
Ray
Telecommunications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Great GPS Product
Great customer service and team behind the product.
PROSEasy to use. Fully functional and reliable
CONSThere are no cons regarding this product
Vendor Response
Thanks for the great review! Please don't hesitate email us directly, if anything comes up.
Replied April 2019
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Great software to get going fast
Ease of use and graphical interface amazes clients
CONSNeed a few more customizable integrations
Vendor Response
Thank you so much for your review. Please don't hesitate to email us directly, if anything comes up > www.gpswox.com/en/contact
Replied April 2019