GroundCloud

RATING:

4.88

(75)

About GroundCloud

GroundCloud is a cloud-based delivery management solution. We an all-in-one platform to manage your fleet, maintenance, payroll, and timekeeping, as well as route planning and optimization, dispatch, video telematics, safety training, and profit analysis. Our management portal connects to drivers' iOS or Android devices for real-time location and delivery status updates, scheduling and time off requests, and turn-by-turn directions to get new drivers up to speed in days. A variety of dashboards help to manage every aspect of your business, including route scheduling, safety training and coaching, and vehicle maintenance. GroundCloud centralizes your workflow so you can gain better insights into your operations. GroundCloud video telematics deliver to-the-minute loca...
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GroundCloud Reviews

Overall Rating

4.88

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for GroundCloud

1 - 5 of 75 Reviews

Austin

Package/Freight Delivery, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Groundcloud Review

PROS

The product is extremely easy to use. A lot of the features are extremely helpful when it comes to fleet management, keeping track of vehicle, maintenance, and assisting drivers throughout their day by getting them to each stop and helping the sequence each day.

CONS

Sometimes the GPS is off. Do you are you wearing on his?

Adam

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Great Company

10 out of 10. I view them as a valuable partner in my business. The team is great and [sensitive content hidden] is a great leader who I feel has our best interest at heart!

PROS

I love the customer support team. They are always helpful. I never get off the phone with out my questioned answered.

CONS

That’s hard. I like everything. The only slightly negative I can give this team is I really liked the performance metrics that were free but now cost a lot. I wish they could have offered a pro-lite version that keep the performance metrics but didn’t have the payroll feature so that I could have kept that feature.

Reason for choosing GroundCloud

My first call was so positive I never really considered calling anyone else.

Noah

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2023

Ground is Decent

PROS

Tracking of Fleet and route optimazation.

CONS

Arranging manifests and syncing devices

Reason for choosing GroundCloud

Pricing and VEDR

anthony

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Overall

I like the customer service. I am always able to talk to someone when needed.

PROS

The tracking is a great feature. Also the digital hand sheets were a lifesaver.

CONS

The cost is a bit high for what i use it for

Reason for choosing GroundCloud

I havent checked with beans yet

Denis

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

FedEx Ground contractor.

Ground cloud made it available to hire a driver with minimal experience and give him the ground cloud app on the tablet and he/she will deliver as if an experienced driver.

PROS

The map and navigation of this platform is important because my drivers can see every stop on the map and navigate to it in a second. The product is super easy to use. The integration processes with my ground cloud was extremely easy .

CONS

What could improve is setting a time that a driver can not login for example: I tell my crew that the start time is 9am. It would be great if there would be a way for me to make ground cloud available only after 9am.

Reason for choosing GroundCloud

Better service, better map layout.

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