Hellotracks
About Hellotracks
Hellotracks Pricing
Monthly subscription of only $10.00 per employee.
Starting price:
$10.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Hellotracks
1 - 5 of 13 Reviews
Gertruda
Verified reviewer
Logistics and Supply Chain, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed September 2020
Small price for main feature
We started our jobs with confidenced that all routs are under control. And this sofware hellped us to grow. So now we need more functions and switched to orher product.
PROSThe price is very low if you need only the planning, tracking and optimizing the routes. Very good snd easy app for driver. They love to see the excact time window to artive.
CONSVery few functions and no possible to customize.
Reason for choosing Hellotracks
Great pricd
Patrick
Consumer Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Best Field Staff Management tool ever
Amazing experience! Ine can get a perfect overview of field staff activities real time and at a glance. It's so easy dispatch and track the work in the field. Allows dynamic planning!
PROSEasy to use Intuitive To some extent, ability to customize Adapt language to Spanish
CONSSchedule view is unfortunately missing Not possible to optimize routes when having different start and end locations Dashboard not possible to customize and showing information not relevant
Reason for choosing Hellotracks
Hellotracks gave an excellent first impression, ready and fast to answer any question. VERY proactive team. I approached Dispatchme recommended by a good friend of mine. Getting in contact with Dispatchme was a terrible experience. Lack of interest, professionalism and respect.
GEOFF
Building Materials, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2019
my experience
I like how you can customize each route and stop.
CONSI wish we could automatically reverse the routes.
Vendor Response
Thank you Geoff, We appreciate the feedback from you and are happy to hear that you like the customization feature within Hellotracks. At Hellotracks we are always considering ways to improve the product and we will look into the possibility of creating a feature that can reverse routes. Regards, Your Hellotracks Team
Replied August 2019
Linda
Consumer Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2019
Hellotracks Evaluation
Benefits: -Easy to navigate -Helps us stay organized -Interfaces with out programs we use for the business
PROSThe software helps us to track our field employees and helps the field employees track to find our customers
CONSChanges/updates are made without an explanation or awareness
Vendor Response
Thank you Linda, We appreciate your feedback on Hellotracks. We are happy to see you find the software easy to navigate and find it helpful in tracking your employees and customers in the field. We are sorry that our updates are made without explanation or awareness and appreciate you bringing this issue to our attention. You are likely not the only client who feels this way. We will consider actions to improve this for you and our other clients going forward. Regards, The Hellotracks Team
Replied August 2019
Jesus
Environmental Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2019
Simple and effective dispatch solution
I am satisfied with the overall performance of this product. It's a great value for the price and although it has its shortcomings I can always work around those, or adapt. Either way, it's a great fit for my business but as my business grows, I feel that I will soon outgrow this product.
PROSI enjoy its simplicity and ease of use, very easy to implement.
CONSI find it lacking on more powerful features such as customer information retention, online billing and geofencing.
Reason for choosing Hellotracks
I chose Hellotracks because of price and simplicity.
Vendor Response
Thank you Jesus, We appreciate your feedback and thank you for your 10/10 likelihood to recommend. We are glad to hear that you find the product easy to use and implement within your business operations. We of course are always looking to improve on our product offering and are sorry to hear that you find the service lacking enough functionality to cover the important aspects of your business. We would like to have a discussion on what things you feel could really improve the software, as we feel our clients really know what our product is missing and what could improve it. Regards, Your Hellotracks Team
Replied August 2019