Planner

RATING:

4.8

(52)

About Planner

Planner by SmartMonkey is a route planner and optimizer that allows users to set routes based on sat-nav data and open or closed route information. Drivers can plan ideal routes for vehicles carrying heavy loads and it supports reroutes for traffic jams or road maintenance. The logistics tool monitors drivers in real-time and allows planners to control routes for multiple fleet vehicles, helping to prioritize those with time-sensitive loads. Information can be passed on to customers, allowing them to check the status or location of drivers. Planned routes can be published for entire teams if required. It features tools for administrators, managers, staff, and customers. The software also integrates with several other platforms like SAP, Shopify, Google Sheets and WooCo...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Planner Pricing

Planner offers two pricing tiers; Standard and Premium. Both plans include unlimited route optimizations & personalized customer support. Monkey: €19/vehicle/month for unlimited optimizations, real-time vehicle tracking, the Drivers App, and email support. Gorilla: €39/vehicle/month for Monkey + PoD, Custom fields, API integration, extended support Premium: €49/vehicle/month for all of the features of the Gorilla plan plus real-time traffic information, and premium support.

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

SmartMonkey Planner
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Planner Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Planner

1 - 5 of 52 Reviews

User Profile

Ahmed

Verified reviewer

Internet, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Big time saver for small delivery routes

Great software that saves my team lots of time. Easy recommendation as it's user-friendly and constantly being improved.

PROS

Creating a route can take a few minutes and makes driving to make deliveries efficient. Customer support is quick to respond and donated use of the software to front-line workers. We now pay for the software to do pharmacy deliveries as it's made things a lot better (tracking and route optimization)

CONS

No regional restrictions. Searching by address would be faster if city or province restrictions were in place. When inputting an address, it search globally cause delays in data entry.

Reason for choosing Planner

Cost, ease of use, tracking, sharing, time estimates

Reasons for switching to Planner

Not as easy to use, dispatch route, or track.

Tomas

Computer Hardware, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Reseña Planner: el mejor.

PROS

No conocía este tipo de softwares y ha sido una maravillosa sorpresa. Me ahorro mucho tiempo planificando nuestras entregas semanales con esta herramienta. Además, voy descubriendo día a día cosas nuevas y veo que tiene mucho potencial.

CONS

Nada. Sin duda un producto MUY innovador.

Reason for choosing Planner

Me ha dado la impresión de que Planner está un paso adelante. Además, han logrado tener más funciones que su competencia aún siendo mucho más sencillo y práctico de utilizar.

Diego

Food & Beverages, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Distribution route optimization

Implementation was easy and fast to settle and we improve our financial kpi by using less vehicles.

PROS

Is easy to use and the team has learned to use very fast and drivers do not need to handle it. Good customer service and technical support.

CONS

Could be great have more kpi dashboards to follow performance.

Reason for choosing Planner

Easy to use and price.

Vendor Response

Hello Diego, thank you very much for your review, for us it is really important to know the opinion of our clients. We are glad that you find Planner easy to use and fast to learn. As you may know, we have now added a new Analytics Dashboard were you can see important KPIs for your business and to review your operations. Thank you!

Replied September 2022

Manuel

Logistics and Supply Chain, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Planner works to optimize in the easiest way

it helps our business to grow, automate the planification process and helps my team spend time on more important things than planning. The best thing is that their team it`s always there to help if you have any doubt

PROS

The support is so good and personal, it`s easy to learn and use, and help us to make more deliveries in less time

CONS

I miss some KPI dashboards. For now, I can only see some metrics of each driver but maybe a bigger report that encompasses the results of our drivers

Reason for choosing Planner

Support, better prices and practicality

Reasons for switching to Planner

the process of uploading information in beetrack is very complex and the geolocation isn't the best, also the price is better and the personalized attention.

Raul

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

New Features needed

Good.

PROS

The planner help me organize our daily routes and the tracker help us track each driver.

CONS

If we could add the value of the products in each truck it will help a lot.

Reason for choosing Planner

User friendly

Vendor Response

Hello Raul, thank you for your feedback, it is really important for us. One of the features in Planner is that you can add the fields you need for each project, so in this case you can add a customized field with the value of the products for each vehicle. Thank you for using Planner!

Replied September 2022