Housecall is perfect for the non technical company that needs simplicity and effectiveness.

Housecall Pro helps facilitate the scheduling, dispatching and invoicing of all our customers. Easy to use and it is nice to have a data base, historical record of each customer to easily go back to.

No real problems but the interface is kind of boring. But that is just being nitpicky.

IT's been great the staff is very help the training is great and everyone is helpful and friends.

I like ease of use, price and the great customer service & support. I had looked at & tried other software but this one fit all of my needs.

I love the email automation. I set up follow up emails to customers after a certain amount of time and the return has been awesome.

Great company and all employees are super helpful and nice. They respond quickly even in the evenings and weekends when there is a major issue.

It is easy to use and they have nice features just like other good dispatching softwares.

Users on Facebook complained the software lags and cannot find customers in database for 5 minutes because of the the large number of customers in their system.

So far I love how easy it has been to use and the support is absolutely amazing. Its so nice to know when I am out in the field I can manage everything from my app.

HCP is the best software for a great price to help our continued growth and success.

Ease of use and integration of all aspects of a service driven business. Communication with customers is smooth and flawless.

I HIGHLY RECOMMEND house call pro!!! Revenue is up over 200% and makes it so easy to track conversions. Estimates and invoicing is so easy and seamless.

Interface with Quickbooks is great - when there is any kind of integration problem, I get the notification and it tells me what I need to do to resolve. The support team has been awesome throughout.

Customer Service is outstanding and tech support is the best. This is a very professional group of people that really care about their customers.

My business just keeps on growing and with all the integration with other apps, it helps you get the jobs done and keeps your customer smiling even after you left.

Great experience, user friendly for my technicians out in the field, lots of features for tracking information - so far so good - love the software.

We really like that they automate so many features for you. Their online support is phenomenal, it seems like they really are looking out for your business.

They exemplify the idea that if their clients are successful then their business is successful.

I can go on and on and the best part is it is so easy to learn and use. The customer service is outstanding.

Great platform, great customer service, and easy to use. Perfect for small business.

When the system goes down we are lost until it comes back up. This has only happened a few times in the last few years though.

I appreciate the constant growth and expansion. Always looking to customers for a better experience.

Its easy to use, frequent updates and new features, extremely helpful customer service, Great Facebook community to help each other, its worth every penny.

I love the integration with the other platforms I use for my business. Scheduling and communication with my clients is fantastic.

I truly enjoy using this software and enjoy the ease of transferring from my previous way of servicing clients.

I am the kind of person who thrives on improvement. This company has been quite timely in their approach to ease of use and customer satisfaction.

The experience that I have with House pro is amazing what i love is if I have any question someone is always there to help.

We lost some higher end functions in the software switch. We lost the multiple option quotes (housecall already resolved this now).

Has to be close to the worst interfaces for a company just because of the lack of customer support.

Fantastic software that is produced by a company that is very responsive and engaged with customers.

Their customer service is great, there is always someone willing to help me when I get in a jam and need help quickly. The software is easy to use and learn.

Terrible customer service no emails They are all automated and no phone number to call.

Real time location ease of integration was fine.

Excellent reporting and driver management platform as well. All in one pricing was also a great feature.

This has already improved the effectiveness of our system quite a bit.

Customer support has been great to work with and the installation of the product was easy.

There's so much potential with this company. I was extremely happy when I first signed up with them and had an excellent experience the first year and a half.

People will say the same about others but we've tried others and Samsara has been the best with the equipment, customer service help, product has been working great for the past 7 years.

We own a medical transportation company with 30+ cars and with this product we can ensure our values; safe, reliable and friendly.

Absolute worst customer service I think I've ever dealt with in my professional 10 year career. You can not get a hold of them by phone.

The ability to share live links is very helpful. The Time on Site report is a great tool to share with shippers and consignees.

We have been with this company for over a year and finding the prices for the service and the shipping to be ridiculous and unaffordable at this point.

Samsara has easy to use API based on REST. This helps developers to integrate Samsara into their TMS systems.

Safety policies have been easier to monitor. We love the camera placements in our equipment.

It's great having GPS, driver logs and vehicle inspections in one place. Our team uses GPS daily to keep on top of trips in progress for our chauffeur service.

It's not just drivers and compliance that benefit, our logistics team, dispatchers, compliance team and the clients in the vehicles all WIN.

Ease of use and the ability to give input on improvements or changes that make the software work better for us.

Samsara has been a great tool not only in organizing and managing out vehicles and assets, but has allowed us to successfully defend against false claims.

It is the best integration I have seen so far.

Not having a fleet program is putting my company drivers at risk. This advertising was fraud.

Lack of integration with our CRM and inability to automate creating new customers from an outside source.

The only downside is that when the gateway has an issue with the truck the GPS tracking is shut down.

The other thing that really impressed me was that for what you pay, you receive free feature-rich firmware and software updates to your equipment during the life of your contract.

There ELS picks up violations in elog and no one able to remove the violation.

We have been very happy with Customer service. The Cameras are very clear with good night vision as well.

Since everyone has begun working from home and remotely, customer service has suffered and response time from email is very lacking, and when they do its the same scripted reply's.

We use this daily and it has saved us in payroll cost as well as downtime with my drivers. The clarity of photos is crystal.

We have loved it from the beginning. Very easy to install and very user friendly.

Super friendly staff, getting the program implemented from start to finish was easy with samsara staff helping us through the process.

Inability to prevent a driver that has logged out from being put back on duty.

From the salesman to customer support and product quality, I have to say this is a pretty good product for the money.

It has been great so far. Customer service is great and we receive fast responses whether needing a quote or technical support.

The dashboard is just a little boring with the lack of color. Maybe needs just a little splash of color for visible interest.

The implementation team was amazing and made sure the setup process was very easy. The dashboard of the program is great and the integration with my other favorite software is on point.

Ease of use, tracking assets, reports. The ease of improving efficiencies and customer relations.

US Dollar

Housecall Pro is a cloud-based field service management app for service professionals to automate workflows and streamline technician dispatch. This solution includes a native mobile app and complementary web portal and serves a wide range of industries, such as carpet cleaning, window cleaning, plumbing, electrical, HVAC, and more.

Housecall Pro allows service businesses to forego paperwork in favor of digital automation. HouseCall Pro offers features such as Quickbooks Desktop & Online integration, job scheduling with GPS tracking, dispatching, payment processing, estimates, automated receipts and invoices, real time customer notifications, text message capabilities, automated postcards and email marketing automation.

Clients can book services via HouseCall's online booking functionality, communicate through a centralized messaging system and make online payments.

The mobile app can be accessed on both Android and iOS devices. There is a free version for single owner/operators, which offers many of the core features of the paid version. Premium pricing is based on the number of users, and an enterprise license is also available.

This solution is available across the U.S. and Canada.


LongDescription

International Moves

Labor Rates

Employee Management

Work Order Creation

Electronic Payments

Invoice History

Status Tracking

Payment Processing

Subcontractor Management

Real-time Scheduling

Mobile Alerts

For Locksmiths

Time Tracking

Access Controls/Permissions

Activity Tracking

SMS Messaging

Dispatch Management

Progress Tracking

Job Costing

Real-Time Monitoring

Bank Reconciliation

Mobile Payments

Contract/License Management

Electronic Signature

Project Billing

Client Database

Group Scheduling

Credit Card Processing

Invoice Management

Project Management

Approval Process Control

Customizable Invoices

Communication Management

Customer Accounts

Customer Database

Recurring Appointments

Job Management

Calendar Management

Collaboration Tools

Assignment Management

Geographic Maps

Scheduling

Data Import/Export

Mobile Signature Capture

Multi-Location

Self Service Portal

QuickBooks Integration

Audit Trail

Availability Indicator

Technician Management

Booking Management

Lead Management

File Storage

Email Marketing

Mobile Access

Online Payments

Online Invoicing

Real Time Data

Fleet Management

Routing

Historical Reporting

Bid Management

Military/GSA Moves

Marketing Automation

Client Portal

Preventive Maintenance

Sales Tax Management

Real-Time Notifications

Commercial/Industrial

Service History

For HVAC Companies

Workflow Management

Real-Time Updates

Email Management

Local Moves

Budgeting/Forecasting

Activity Dashboard

Alerts/Notifications

Online Booking

Equipment Maintenance

Work History

Reminders

Invoice Creation

Time & Expense Tracking

Automated Scheduling

Estimating

For Commercial and/or Industrial Electrical Contractors

Chat/Messaging

For Pest Control Companies

Availability Management

Work Order Management

Customizable Templates

Calendar Sync

Property Layouts

Mobile App

Job Scheduling

Billing & Invoicing

Customer Management

Receipt Management

BASIC PLAN: $49/month billed annually - 1 User
Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support

ESSENTIALS PLAN: $129/month billed annually - 1-5 Users
Features: All features from BASIC PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support

MAX PLAN: $279/month billed annually - 1-8 Users
Features: All features from ESSENTIALS PLAN + Customizable Reports + Employee GPS Map Tracking

MAX+ PLAN: Contact for pricing - 15+ Users
Features: All features from MAX PLAN + Advanced Reporting + Strategic Account Manager

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

Housecall Pro

Live Online

Webinars

Documentation

Videos

Samsara helps the largest and most complex operations organizations empower workers, save on fuel, and build a world-class safety program—all from a single easy-to-use, integrated platform. 

With tens of thousands of customers across the United States, Canada, Mexico, and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.


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