IT CURVES

RATING:

4.9

(28)

About IT CURVES

IT Curves is an integrated software suite that helps transport service providers record every trip digitally. Their products is currently servicing: 1. Transits paratransit brokerage, including receiving ETA from several transportation providers, so rider knows the arrival time of service without contacting the transit call center. The call center does not have to struggle with looking up the transportation provider's trip information and contact information, and then the transportation provider call center finding the driver and communicating back the ETA of arrival! 2. Adult Day Care Center commutes 3. On-demand taxi for transit's paratransit overflow 4. Commute to medical appointments 5. Rider location notification in case of emergency notification for local Indepe...

IT CURVES Pricing

Please contact IT Curves directly for pricing details. Prices are per vehicle, based on features and number of vehicles being entered into service.

Starting price: 

$90.00 per month

Free trial: 

Available

Free version: 

Not Available

Slide 1 of 6

IT CURVES Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for IT CURVES

1 - 5 of 28 Reviews

Mohamed El Moustapha

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2021

Good system - requires overhauling

We have been using the system cashier and Payroll for some time and the team is great especially Imran, we are close friends and he has been helpful in many ways. We have considered using ITCurves for our NEMT dispatching but we are still unable to make the move due to some features we find in our current system .

PROS

The cashier system and the payroll. The ability to upload the trips sheet and have the system calculate the payroll percentages have helped us a great deal. And smoothen our process.

CONS

1-The functionality of the cashier is build as one size fit all which makes it a bet complicated 2- vehicle management and driver managed is lacking some good tracking tools like expiration dates 3- we have been struggling getting monthly invoices delivered to our office and contacted your team multiple times .. 4- you don’t have an online payment method for your customers to pay monthly ( we have to send a check) which is strange nowadays

Vendor Response

Thanks for being close to Emran. Please could we please invite to hear your interest about Software features And future development. The calculating percentage is developed just for your operation enhancement.

Replied December 2021

Igor

Leisure, Travel & Tourism, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Effective dispatching

So far, this is the most adaptable software we found for our dynamic environment

PROS

It's modular, cost-effective and user friendly GUI

CONS

lacking some flexibility and adaptability to our environment. Phone integration is difficult and not easy to set up.

Reason for choosing IT CURVES

It's structure, scalability and most of all, client support and responsiveness. Staff was friendly and courteous.

Reasons for switching to IT CURVES

DDS was less adaptable, much more costlier and very poor support and customer service. ITC has been responsive to our needs, much better support and customer service, provides more options

Vendor Response

Thank you. Reviews are essential elements of the reputation of ITCurves products brand as well as the software buyer's journey, reward for years of developing of transportation management platform

Replied December 2020

Abby

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Easy to use

I use this software for accounting and invoicing. It integrates with the dispatch software to allow us to pay drivers for their completed trips and invoice those trips to various accounts.

PROS

Designed specifically for the taxi industry, can be customized to user preferences.

CONS

Sometimes there are bugs or issues, but they are usually fixed quickly.

Vendor Response

Thank you. You review makes a difference for our product ability to address the needs of many on demand transportation providers. Happy mobile resource management resource using and Happy Holidays

Replied December 2020

Almira

Information Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Highly Recommended Transportation Dispatch Software

Back end support is fast, real time and 24/7/365. The staff is very professional and understands our need. [SENSITIVE CONTENT] are passionate about this product and I am very honored to work with them.

PROS

IT Curves Software is very user friendly. Productivity is high as a user. The tools are easy to manage and easy to navigate. It is straight to the point. I highly recommend this software for Transportation Dispatch. In a call center setting, this is one of the best softwares we have used.

CONS

None. We have used this software for many years and very satisfied.

Judith

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Best Dispatching Software

100% satisfied with the software. Definitely helps my company compete effectively with the ride-sharing company and other taxi cab company in our area.

PROS

The features, ease of use and comprehensiveness. The software is user-friendly and easy to understand.

CONS

Sometimes we encountered a system glitch, which is normal for all the software in the market.

Reasons for switching to IT CURVES

I switch for various reasons like we wanted to have software that is easy to use, comprehensive, effective and cost less.

Vendor Response

Thanks, Mr. Mohebbi. ITCurves software is a product of your insight and inputs regarding transportation management.

Replied September 2021