ITS Dispatch
ITS Dispatch
About ITS Dispatch
ITS Dispatch by Truckstop.com is a cloud-based fleet management system designed with small to midsize fleets and freight brokerage firms in mind. It features a suite of fleet management applications, including dispatch and scheduling, GPS tracking, freight brokerage, and rates and quote management.
With ITS Dispatch, users are able to view and manage all active loads and create invoices with one click. It also features a detailed reporting module that provides critical statistics to the user. It is ideal for fleets smaller than 25 trucks with 20 or fewer concurrent users.
ITS Dispatch is priced as a monthly subscription at two different tiers based on the number of trucks. There are no contracts and training and support is free. It is compatible with both Mac ...
ITS Dispatch Pricing
Starting price:
$50.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for ITS Dispatch
1 - 5 of 300 Reviews
Carlos
Package/Freight Delivery, 11-50 employees
Used daily for more than 2 years
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2018
Ease to Access from anywhere.
I would recommend this to any Mid to small size company who is watching their bottom line.
PROSI like the way its formatted for a small company and the ability to expand as we grow, In addition it allows you to calculate Fuel taxes for your trucks.
CONSThe limited space for disclaimers on the Truck confirmations. I think this is a terrific product that's give you the ability to compete with companies bigger than yourself.
Vendor Response
Thank you, Carlos for the fantastic review! We wish you continued success, The ITS Dispatch team.
Replied July 2019
Anonymous
11-50 employees
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
Full suite for transportation management
ITS dispatch is a good piece of SAAS that can help anyone who needs to use transportation companies: whether you are a manufacturing facility, a transportation broker, a freight forwarder or a transportation company, ITS dispatch has the right module for your business needs. ITS has made a name in the industry as a facilitator of loads and trucks for their users, and has built a number of failsafes and additional decision making information that allows you to intelligently select who do you want to work with and how much risk would you take on the transaction. Some business intelligence modules might have an extra cost: if you can afford it, pay it: they make a difference. Great software for transportation startups and established companies who need to source transportation both nationwide and in the USMCA region.
PROSEase of use, attention to the full transportation lifecycle, simple process to source trucking companies for your business needs, invoicing and payables review modules included
CONSNon-flexible process for operational workflow, very basic check call and follow uptions for loads
Theodore
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2020
ITS
I would reccomend
PROSWe use truckstop daily to help cover a certain type of load. I like the ability to connect with carriers you normally wouldnt know to call
CONScan be tough to use. The website could be much more user friendly
Simon
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2020
Great Software - Needs some Tweeks
Amazing 5 years together. Sad to have to leave.
PROSEase of use of this product is amazing.
CONSFunctionality started to fail and so we moved softwares.
Vendor Response
Hi Simon, We're sorry to see you go! Can you please provide us with any specifics about how the functionality started to fail for you? I'll pass that along to our product team to troubleshoot and make improvements if necessary. Thank you!
Replied January 2020
Mirnes
Transportation/Trucking/Railroad
Used daily for more than 2 years
Review Source: Capterra
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Excellent
This program is great for trucking business. I would recommend this program to all small businesses.
PROSGreat for ifta and finances.
CONSCould be better on communicating with drivers.
Vendor Response
Hello Mirnes, and thanks for the fantastic review. I'm happy to inform you that we've significantly improved our driver communication -- Our "Driver Messaging" add-on lets you send your drivers pickup and delivery information via text message. Drivers can then respond directly to your dispatch board. They can also attach images, etc. Hope this helps. Thanks again for the review! The ITS Dispatch team.
Replied September 2017
