ITS Dispatch

RATING:

4.4

(300)

About ITS Dispatch

ITS Dispatch by Truckstop.com is a cloud-based fleet management system designed with small to midsize fleets and freight brokerage firms in mind. It features a suite of fleet management applications, including dispatch and scheduling, GPS tracking, freight brokerage, and rates and quote management. With ITS Dispatch, users are able to view and manage all active loads and create invoices with one click. It also features a detailed reporting module that provides critical statistics to the user. It is ideal for fleets smaller than 25 trucks with 20 or fewer concurrent users. ITS Dispatch is priced as a monthly subscription at two different tiers based on the number of trucks. There are no contracts and training and support is free. It is compatible with both Mac ...

ITS Dispatch Pricing

Starting price: 

$50.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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ITS Dispatch Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for ITS Dispatch

1 - 5 of 300 Reviews

Mark

Transportation/Trucking/Railroad, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Great Program

It is an invaluable tool for anybody that is a logistics coordinator.

PROS

I can search loads and trucks. The prices they are on the boards for and post loads to the board myself. I couldn't do my job without this software.

CONS

Sometimes the rates are off on what the loads are currently going for. It's tough for loads out of California during produce season. Other than that they are pretty accurate.

Simon

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2020

Great Software - Needs some Tweeks

Amazing 5 years together. Sad to have to leave.

PROS

Ease of use of this product is amazing.

CONS

Functionality started to fail and so we moved softwares.

Vendor Response

Hi Simon, We're sorry to see you go! Can you please provide us with any specifics about how the functionality started to fail for you? I'll pass that along to our product team to troubleshoot and make improvements if necessary. Thank you!

Replied January 2020

Theodore

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2020

ITS

I would reccomend

PROS

We use truckstop daily to help cover a certain type of load. I like the ability to connect with carriers you normally wouldnt know to call

CONS

can be tough to use. The website could be much more user friendly

Renna

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2019

Incomplete list of available freight

PROS

It is easy to use and provides the info need to make decisions.

CONS

I did not understand why my driver was finding loads on her phone app. that I was not able to find on my laptop. I called tech. support and was told the phone app did show more data and there was nothing they could do to provide the same data on the computer. The last few days I have been comparing the two and have found that at times there is about 30% missing on the laptop. This is not acceptable. It is far more time consuming to use the phone and this needs to be fixed.

Ashley

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2022

Truckstop is one of the best load boards

I use TruckStop daily to find and book loads.

PROS

Its very easy to use and visually pleasing.

CONS

Truckstop seems to have something against dispatchers

Reason for choosing ITS Dispatch

I use them both