ITS Dispatch vs Verizon Connect

RATING:

4.4

(300)

ITS Dispatch has 300 reviews and a rating of 4.44 / 5 stars vs Verizon Connect which has 872 reviews and a rating of 3.15 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (300)
3.1 (872)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4 / 5
3 / 5
Customer Support
4.5 / 5
2.5 / 5
Functionality
4 / 5
3 / 5
Last Review Written
December 9, 2022
April 18, 2024
Pros/Cons
  • Pros

  • It is easy to use and provides the info need to make decisions.
  • I like being able to see who clicks on our loads so I can follow up with them to see if they have questions.
  • Cons

  • Currently we can no longer add files to the system. There seems to be some disconnect in what ITS dispatch sales offers and what the system can actually do.
  • There is no support available for problems on weekends. Bill of Ladings need to be more customizable.
Read all user reviews
  • Pros

  • The platform is great- easy to use. Smooth online and app experience.
  • It is pretty use to use once it is installed and up and running. Website interface is user friendly.
  • Cons

  • That after the contact was signed, support is non-existent and the product is horrible and non-compliant.
  • Have to use a stand alone tablet; Hard to integrate with other software (fuel tracking).
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos