DriveCam

DriveCam

RATING:

4.21

(28)

About DriveCam

Lytx is the world's leading provider of video telematics, analytics, safety and productivity solutions for commercial and public sector fleets. Our unrivaled Driver Safety Program, powered by our best-in-class DriveCam® Event Recorder, is proven to help save lives and reduce risk. Using the world's largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, we help protect and connect thousands of fleets and more than one million drivers....
Lytx DriveCam
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DriveCam Reviews

Overall Rating

4.21

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4.5

Showing 1 - 5 of 28 reviews

John

Verified reviewer

Company size: 501-1,000 employees

Industry: Utilities

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

FUNCTIONALITY

5

May 2019

DriveCam

Pros

Recognize this was the first product that we tested and implemented and we are very happy with it. The software is easy to use, and if I have any questions the support is very fast. Very versatile with reports in different formats. Alerts via email are great, and timely.

Cons

I haven't found anything I don't like. Maybe the only drawback is the laptop version only works with Internet Explorer and not Chrome. Not a show stopper but I do get questions from new users who are used to Chrome.

Response from Lytx

Thank you for your review! We heard you regarding browser compatibility. We recently released a redesigned experience that is now mobile-friendly and available from any major browser?including Chrome! Give it a try with your same credentials at https://login.lytx.com/ or contact your account manager for assistance.

Replied June 2019

Phillip

Company size: 501-1,000 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2019

Lytx has been a game changer for us

Lytx has been great in communicating and answering any questions. Their Client Success Manager has always been available to answer any questions or direct me to the right person.

Pros

I like the ability to review footage in Live Stream/Video Services. Whenever there is an incident/accident, I'm able to go in a search the date/time in question.

Cons

I would like it to be integrated with a telematics/Hours of Service provider so we don't have to have extra equipment in the trucks, since this information is already being captured in the on board computer system.

Reasons for choosing DriveCam

Video Services. The ability to search for recorded video over the competition was the deciding factor.

Gracie

Company size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

August 2021

Lytx Cameras are great. Lytx GPS software is awful.

The camera system is great. The GPS system needs lots of improvement. When our contract is up, we will be switching GPS providers, even if they cost more.

Pros

The dash cameras are great. They provide us with exactly what we were wanting. We can see live view of drivers, and if there was an incident it will trigger an alert and let us know.

Cons

The GPS system is awful. I would highly advise against going with them if this is a feature that is important to you. The state mileage tracking is fine because that is tracked a different way, but the GPS system is hard to navigate and understand. The odometer readings are not correct. Also, we installed the camera/gps system. I would highly advise against that as well. It is more difficult than the simple Lytx cameras we had before. And tech support doesn't help at all. They appear to be reading off a script. If your question is not on there, you might as well just try to Google a solution. Customer service is just as bad.

Reasons for choosing DriveCam

We thought DriveCam would meet our needs better than the rest.

Reasons for switching to DriveCam

We wanted to combine some of our services together. We had Lytx already for the cameras, but had Nextraq for the GPS.

Karen

Company size: 501-1,000 employees

Industry: Government Administration

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

May 2019

Experience with Lytx Drive Cam Program

We have seen a decline in accidents and injuries. Drivers tend to adhere to company policies when they feel that big brother is watching so it's been a good experience thus far.

Pros

It is so very easy to use and I am able to see what my employees are doing to take corrective actions before and prevent a liability or workers comp injury. I am a strong proponent of behavior modification and this program helps me to change undesirable behaviors.

Cons

As with any product, you have to learn it and stay on top of it to obtain the results you are seeking. I always say that the program is as good as the time you invest in it. Sometimes this becomes a challenge with other pressing needs that are demanding attention.

Henry

Company size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

July 2022

Drive Camera

Pros

What I like about the Drive Cam was the ability to pull the SD card and verify what my driver was doing on the road. I liked that I could check and verify accidents that may have happened and the fact that I could check and see if a complaint came in on the actions of the driver to see if the claims were false or accurate.

Cons

What I didnt like is the SD card has to be replaced frequently to ensure it works. I had times I Would check and The SD card would not even work. I am assuming that maybe it overheated due to the defroster in winter or the heat in summer.

Reasons for switching to DriveCam

The ELD company offered it.

Response from Lytx

Thank you for taking the time to leave us a review, it means a lot to us!

Replied July 2022

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