DriveCam

Pros

Recognize this was the first product that we tested and implemented and we are very happy with it. The software is easy to use, and if I have any questions the support is very fast. Very versatile with reports in different formats. Alerts via email are great, and timely.

Cons

I haven't found anything I don't like. Maybe the only drawback is the laptop version only works with Internet Explorer and not Chrome. Not a show stopper but I do get questions from new users who are used to Chrome.

Lytx has been a game changer for us

Lytx has been great in communicating and answering any questions. Their Client Success Manager has always been available to answer any questions or direct me to the right person.

Pros

I like the ability to review footage in Live Stream/Video Services. Whenever there is an incident/accident, I'm able to go in a search the date/time in question.

Cons

I would like it to be integrated with a telematics/Hours of Service provider so we don't have to have extra equipment in the trucks, since this information is already being captured in the on board computer system.

Useless in its time of great need.

We have just experienced the single most devastating crash of our history, and can not get any video of it from Lytx. A driver died in this crash. We made multiple attempts to "force upload" the video while on the phone with Lytx, and finally mailed them the camera. They have sent me videos from the day of the crash that occurred before the event, and after the event, but have only vaguely said that it "appears" the camera was without power at the time of the crash. All other electronic devices on the truck functioned during the crash and the truck never lost electrical power. Multiple calls and I am still being told "someone will email me more info" but have made no headway in speaking to anyone in charge.

Pros

Simple, with a degree of privacy offered to the driver

Cons

Only receive a video if the device deems it worth sending. The recording is proprietary to Lytx, which means if there is video on the camera and it will not upload you must send the camera to Lytx to get the videos from it. If you call in with a problem someone is prompt to answer, but when you request to speak to someone else because the problem is not handled you are told they can not transfer or direct you to anyone, but they will send out a case and someone should call you back.....

Experience with Lytx Drive Cam Program

We have seen a decline in accidents and injuries. Drivers tend to adhere to company policies when they feel that big brother is watching so it's been a good experience thus far.

Pros

It is so very easy to use and I am able to see what my employees are doing to take corrective actions before and prevent a liability or workers comp injury. I am a strong proponent of behavior modification and this program helps me to change undesirable behaviors.

Cons

As with any product, you have to learn it and stay on top of it to obtain the results you are seeking. I always say that the program is as good as the time you invest in it. Sometimes this becomes a challenge with other pressing needs that are demanding attention.

Good Program

Pros

What I like about this software is that it has everything we need, from GPS location, everything on the home page, easy to coach events. I have started to use the new user interface and it’s easy and fast. Also when doing a driver coaching session it will give you the history of the driver, and the location where the event happen.

Cons

What I like least from this software is that they don’t have an app for ISO or Android, on the new user interface need to have a search event on the home page. Other than that everything is great.