All Moovs Reviews

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Steven

Verified reviewer

Transportation/Trucking/Railroad, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Moovs best software for limo companies

Best software that I’ve used to complete my task of everything there is to do in this business of being in a limo company business.

PROS

Everything dispatching fleet management and most of all customer service.

CONS

Nothing at all. I cannot write anything bad about Moovs there are no cons to it. I love it

Reasons for switching to Moovs

It wasn’t the correct software for Limo company

Jonathan

Transportation/Trucking/Railroad, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Revolutionary Limo Software

I started using Moovs as a beta user while using my old software system simultaneously. The entire team has been incredibly receptive to suggestions for fixing bugs, while proactively soliciting input for new features. It has been rewarding to make a suggestion and see it integrated within the system only weeks later. I have had regular contact with their [SENSITIVE CONTENT HIDDEN] as well as software developers. They are genuinely interested in making the best software application that the transportation industry has ever seen. I have made the transition to use Moovs exclusive and do not regret the decision to make the transition. They are a modern tool developed for the modern transportation company. I look forward to using Moovs to help grow my business.

PROS

Moovs was built from the ground up and is completely rethinking the workflow from quote generation to reservation booking through customer billing. The system uses an intuitive modern interface for both back-end administrators as well as customers on the front-end. The product continues to grow and become more and more powerful every week. As a small business owner/operator, my office is wherever I am. I love the fact that I can answer the phone call for a prospective new client while waiting for an incoming aircraft and be able to set up the quote from my iPad in seconds. I have used another product that does not work as well on an iPad and takes longer to get to the quote phase.

CONS

It is hard to say anything that I like least about Moovs. I understood while signing up to be a beta user that there might be bugs. There were, however, the development team very eagerly asked for feedback and quickly fixed any issues brought to their attention.

Reasons for switching to Moovs

I made the decision to switch from Limo Anywhere to be part of a new system that is modernizing the private transportation industry. While Limo Anywhere was certainly functional and met our needs, it is antiquated and overblown for my small business. They were not receptive to suggestions for improvement.

Meagan

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2021

Great experience so far

PROS

I like the ease of use and how user friendly it is

CONS

Not being able to create PDFs of reservations, not being able to create manifests for large group reservations. This software is great if you are a small operator.

Vendor Response

HI Meagan, We listened to your review and created a new PDF feature to make it easy to download :) Thank you, we really appreciate you as a customer. -Moovs Team

Replied February 2022

Matthew

Hospitality, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

An extension of our team

Exceptional. They are driven to create and supply and continue to improve an outstanding reservation and ride management platform while supporting small operators. The function is terrific, their service unparalleled.

PROS

Being a new company in private transportation (limousine style of transportation), and pushing the envelope in our niche it is on another level to have the service and support that Moovs offers. They are frequently releasing updates to improve features, sending out tutorial videos on how to use improvements, and receptive of feedback or 'how do you suggest we do...' types of questions - which they always have an option for now, and an improvement on the board for future releases. They truly are an extension of our team. They often ask if we can give them feedback on function and visual appeal of what they are working on, which is amazing to be valued as part of their team, too.

CONS

They have a bit of a redesign rolling out soon that is going to fix some of the items that are a little difficult to navigate at the moment, or take multiple clicks or screens to get to, but that is going to be fixed.

Reason for choosing Moovs

We selected Moovs because they were new and nimble. They wanted to be better than others, they saw problems in older systems and they heard what we were wanting, they have a tight team that relate to what we are trying to accomplish, they have a modern aesthetic that matches our brand, too.

Tom

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Well definitely keep your business Mooving in the right direction!

Just a great simple product to use to stay on top of my business and will grow as I grow. From past experience, I know that something that looks simple and easy to use is often quite detailed behind the curtain. They do a great job.

PROS

Ease of useCustomer booking toolEasy to stay on top of your businessClean simple interfaceService service service!

CONS

I would like to see a few features added, but they aren't critical to the success of the product. Just nice to have.

Reasons for switching to Moovs

Simplicity of use for where my business was at the time. They're priced approximately the same.

Rob

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

A great choice with a great team!

Very happy!

PROS

The team was willing to work with my business on a personal level. They are thinking about what my business needs and making it.

CONS

Onboarding has lots of support help but it would have been nice to just have it onboarded for us. Reservations mostly.

Reason for choosing Moovs

The team seemed to have more options and products that I needed at the right price, [sensitive content hidden] their salesman was also very attentive and followed up. Can't stand a company I can't get hold of. They will answer the phone or return a call within the day.

Lenesia

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

GoGo Party Bus is on the MOOVS

Efficiency with our booking workflow through the end of trips are so easy now with MOOVS. Our customer reaction to MOOVS has been very positive.

PROS

The Customer booking tools is awesome! The MOOVS booking tool generate leads efficiently.

CONS

The MOOVS team has made enhancements as requested. The team is consistently looking for feedback on product improvements.

Reasons for switching to Moovs

Efficiency, Ease of User, and Website Integration

Bilal

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

More than a software

PROS

Easy to set up and use. Perfect for smooth experience

CONS

There is nothing I didn't like. I loved everything about the software and the customer service

Reason for choosing Moovs

Limo Anywhere didn't get back to me for 2 weeks and couldn't even set up a meeting properly.They made it so complex and I really had to study to understand what kind of platform they are providing.

Torrod

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Switch to Moovs

So far the best better than limo anywhere and a few others

PROS

Been using Moovs and absolutely loving it!!

CONS

So far nothing I like everything about it.

Reasons for switching to Moovs

Pricing and support and easy to use. Customer support.

Adam

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Owner

My experience with moovs really a great experience I love the stuff very response and they go up and beyond to help me and solve the problem . Thank you move Teams you’re awesome

PROS

I like it it’s very easy to use very straightforward and

CONS

I wish it’s cheaper . I wish I can I have the reservation without email just a phone number

Reason for choosing Moovs

I like the platform again it’s easy to use and it looks better than Limo anywhere Software

Jay

Transportation/Trucking/Railroad, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Easily Quote, Dispatch and Invoice trips

My overall experience with the Moovs team has been note worthy. Customer service is awesome. Using this software I have consolidated my communication, scheduling, billing and payment tasks. The automated rate quotes saves my time having to map the route and apply fares. Everything is at my fingertips from the application. I should also mention the flight tracking feature. This allows me to watch my passenger’s flights and arrive early so they don’t have to wait on me.

PROS

The design of the desktop and customer widget is simple and logical. From my desktop, tablet or iPhone I find that creating quotes, making reservations and billing customers very easy. The branded customer widget allows my clients an efficient way to schedule their trips knowing that they are communicating with me and not someone else. I also like the fact that this software resides in the cloud. There is no software to download or update on my devices.

CONS

There’s room for improvements with customization of extra charges that can be automatically attached to specific transfer types. Right now these need to be added manually.

Josue

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Best limo software you can buy!

Overall, moovs is the best limo software you can get. Their prices are reasonable, they are not trying to overcharge you like limo anywhere, and they are not outdated like book rides. Within time, moovs will continue to improve and probably become a superior product compared to other software companies.

PROS

Honestly, most of the limo softwares out there are complete trash. They either overcharge like limo anywhere or they are outdated and have a lack of customer service support. Moovs provides that and the best part is I can always send a text message to someone at moovs and they respond in a timely manner! They are also quick to fix any issues or problems on the software.

CONS

Honestly, they should offer more customizable features when it comes to charging the clients. The deadmilage charge is good only if you have a party bus or larger vehicle. If they could offer an alternative option like charging by the minute it would be a whole lot better. For a small business like myself utilizing subcontractors, and not having an official lot where I park my vehicles I find dead mileage useless. Additionally, deadmilage either overcharges on short fares or long fares and the why I run my company I don't believe in over charging the client.

Reasons for switching to Moovs

Book rides is outdated and doesn't suit my companies needs. Book rides is just plain old, lack of customer support and is just outdated. Moovs is just the best!

Charlie

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Fresh Air

Excellent! The entire staff top to bottom care and show it! They are responsive and honest if they can or cannot help. Again breath of fresh air feeling and attitudes even when there are things we need to get changed.

PROS

Breath of fresh air competitive to some of the older software establishments. Easy set up, easy use, user friendly, intuitive, and customer service that listens!

CONS

As with any software there are a few quirks to work through mainly to customize for our use/clients.

Reason for choosing Moovs

The looks and feel is very modern and it is intuitively coded for what needs we have. The customer service was and is top notch, always willing to listen and help.

Reasons for switching to Moovs

LA not responsive, hard to learn, minimal support, not modernized, non intuitive functionalities, very linear coding by design.

John

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Best software for any size operator

PROS

I have been using moves for about a year now and have nothing but good things to say. Their support team is always quick to address my concerns. The one thing I like most about Moovs is their willingness to listen to user feedback and make an honest effort to make my requests a reality. Deciding to use Moovs is the best thing I could have ever done. John Executive Limo Solutions

CONS

The only thing that I have found missing is a mobile app. My service are has internet dead zones and to have access to passenger information off line would be very helpful.

Makayla

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Moovs review from The Fur Bus

Overall Moovs is a very great software and I love using it everyday. I love how fast the team responds to my team if needed. I can't wait to see what features come in the future.

PROS

I love how easy the software is to learn, and user-friendly. It has some very helpful features such as the chat, driver payouts, the automatic pricing and so many more.

CONS

A few features could be added. I would love to see a map when someone submits a quote, just like there is one when they have a reservation. I think this would help us out a lot. We have time minimums so I think It would be great when a customer goes to put in a quote they have to put the time minimum for that day.

Michael

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Owner

Excellent, I recommend Moovs to every operator I network with. The farm out option is great and seemless

PROS

Very user friendly for both the operator and customer. Very easy to farm out trips to other operators in the network

CONS

The software doesn’t recognize numbers of passengers as a way of charging more money You can only charge per vehicle not per personDuring a farm out trip, the operator can not see the clients info

Shawn

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

The Only system that is COMPLETE!

Outstanding thank you Matt!

PROS

The difference from *LA* is night & day, we see the light and left a Antiquated 20 year old system of night that’s a mess, to a day light that is bright and useful comparatively LA is DOS & Moovs is WINDOWS

CONS

Nothing wrong with it, top tier service and systems.

Reasons for switching to Moovs

No support & forced higher prices

Sonny

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Review from Trinity Black Car Service.

Thanks in part to Moovs, we have become a successful business in a very short period of time!

PROS

The Moovs Software is very user friendly and helps us run our business with professionalism and efficiency!

CONS

Nothing! Moovs is continuously making improvements and upgrades!

Reason for choosing Moovs

Moovs was referred to us by an Affiliate.

Jane

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Learning Curve

Continued amazement at their willingness to help me learn. The more I learn, the more amazed I am with what this app is capable of. Each step is more fun than the last.

PROS

I am realizing just how important a centralized reservation,confirmation & driver tracker is to my customers. I used text messaging alone before trying Moovs. As I learn how to use Moovs it becomes more obvious how important having a professional platform plays into a customers trust in your company. There is not enough space for all the great things I have to say about customer service. They are so accommodating that I’m starting to feel guiltyand they stick with me until they know I understand it.

CONS

I don’t like the large amount of space above the calendar.

Jimmie

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Excellent software

Excellent software I have book more trip with Moovs since I’ve been in business!!

PROS

Everything the ease of clients book more time focusing on other things, definitely user friendly

CONS

I love it there is really not bad about the software I

Reasons for switching to Moovs

Limo Anywhere was to complicated

John

Transportation/Trucking/Railroad, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Amazing for tech Challenged

So far everyone has been more than helpful and booking software has been amazing .

PROS

It was very easy for someone to use that isn’t that familiar with technology.

CONS

Haven’t found anything yet that I haven’t cared for.

Reason for choosing Moovs

Heard too many bad things about LA

Mark

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Effective and Easy to Use

Great for our small business.

PROS

User friendly formatting. Customer friendly. Simple to learn and operate. The platform is quick and effective with the billing process. Customers love it.

CONS

There is always room for improvement however, the Moovs team makes strides and developements daily enhancing the platform abilities and functionalities.

Reason for choosing Moovs

Simplicity

Issa

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

The top professional software highly recommended top notch and beyond

PROS

So far is the best tools I ever have for my company it's easy and professional

CONS

Everything is perfect they way I want to be

Anthony

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Great customer service from [SENSITIVE CONTENT]

This app is perfect for my business

PROS

Ease of use for a small business. Customer service team is great ; very responsive

CONS

Having to go back after initial reservation to add driver name. Not being able to see monthly Stripe invoices directly. Having to wait an extra day to receive fund in my back after debiting customer

Reason for choosing Moovs

Cost, simplicity

Reasons for switching to Moovs

The other app was too expensive and cumbersome. not admin friendly too many steps, dashboard not friendly, too cluttered

Vendor Response

Hi Anthony! Thanks for your review. We can't wait to continue building out Moovs with you.

Replied January 2022

ahmad

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

amazing

PROS

increase in revenue and new client attraction

CONS

overall I did not find any cons to the software

Showing 1 - 25 of 29 Reviews