All Moovs Reviews
1-25 of 29 Reviews
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Steven
Verified reviewer
Transportation/Trucking/Railroad, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Moovs best software for limo companies
Best software that I’ve used to complete my task of everything there is to do in this business of being in a limo company business.
PROSEverything dispatching fleet management and most of all customer service.
CONSNothing at all. I cannot write anything bad about Moovs there are no cons to it. I love it
Reasons for switching to Moovs
It wasn’t the correct software for Limo company
Jonathan
Transportation/Trucking/Railroad, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Revolutionary Limo Software
I started using Moovs as a beta user while using my old software system simultaneously. The entire team has been incredibly receptive to suggestions for fixing bugs, while proactively soliciting input for new features. It has been rewarding to make a suggestion and see it integrated within the system only weeks later. I have had regular contact with their [SENSITIVE CONTENT HIDDEN] as well as software developers. They are genuinely interested in making the best software application that the transportation industry has ever seen. I have made the transition to use Moovs exclusive and do not regret the decision to make the transition. They are a modern tool developed for the modern transportation company. I look forward to using Moovs to help grow my business.
PROSMoovs was built from the ground up and is completely rethinking the workflow from quote generation to reservation booking through customer billing. The system uses an intuitive modern interface for both back-end administrators as well as customers on the front-end. The product continues to grow and become more and more powerful every week. As a small business owner/operator, my office is wherever I am. I love the fact that I can answer the phone call for a prospective new client while waiting for an incoming aircraft and be able to set up the quote from my iPad in seconds. I have used another product that does not work as well on an iPad and takes longer to get to the quote phase.
CONSIt is hard to say anything that I like least about Moovs. I understood while signing up to be a beta user that there might be bugs. There were, however, the development team very eagerly asked for feedback and quickly fixed any issues brought to their attention.
Reasons for switching to Moovs
I made the decision to switch from Limo Anywhere to be part of a new system that is modernizing the private transportation industry. While Limo Anywhere was certainly functional and met our needs, it is antiquated and overblown for my small business. They were not receptive to suggestions for improvement.
Meagan
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2021
Great experience so far
I like the ease of use and how user friendly it is
CONSNot being able to create PDFs of reservations, not being able to create manifests for large group reservations. This software is great if you are a small operator.
Vendor Response
HI Meagan, We listened to your review and created a new PDF feature to make it easy to download :) Thank you, we really appreciate you as a customer. -Moovs Team
Replied February 2022
Matthew
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
An extension of our team
Exceptional. They are driven to create and supply and continue to improve an outstanding reservation and ride management platform while supporting small operators. The function is terrific, their service unparalleled.
PROSBeing a new company in private transportation (limousine style of transportation), and pushing the envelope in our niche it is on another level to have the service and support that Moovs offers. They are frequently releasing updates to improve features, sending out tutorial videos on how to use improvements, and receptive of feedback or 'how do you suggest we do...' types of questions - which they always have an option for now, and an improvement on the board for future releases. They truly are an extension of our team. They often ask if we can give them feedback on function and visual appeal of what they are working on, which is amazing to be valued as part of their team, too.
CONSThey have a bit of a redesign rolling out soon that is going to fix some of the items that are a little difficult to navigate at the moment, or take multiple clicks or screens to get to, but that is going to be fixed.
Reason for choosing Moovs
We selected Moovs because they were new and nimble. They wanted to be better than others, they saw problems in older systems and they heard what we were wanting, they have a tight team that relate to what we are trying to accomplish, they have a modern aesthetic that matches our brand, too.
Tom
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Well definitely keep your business Mooving in the right direction!
Just a great simple product to use to stay on top of my business and will grow as I grow. From past experience, I know that something that looks simple and easy to use is often quite detailed behind the curtain. They do a great job.
PROSEase of useCustomer booking toolEasy to stay on top of your businessClean simple interfaceService service service!
CONSI would like to see a few features added, but they aren't critical to the success of the product. Just nice to have.
Reasons for switching to Moovs
Simplicity of use for where my business was at the time. They're priced approximately the same.
Rob
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
A great choice with a great team!
Very happy!
PROSThe team was willing to work with my business on a personal level. They are thinking about what my business needs and making it.
CONSOnboarding has lots of support help but it would have been nice to just have it onboarded for us. Reservations mostly.
Reason for choosing Moovs
The team seemed to have more options and products that I needed at the right price, [sensitive content hidden] their salesman was also very attentive and followed up. Can't stand a company I can't get hold of. They will answer the phone or return a call within the day.
Lenesia
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
GoGo Party Bus is on the MOOVS
Efficiency with our booking workflow through the end of trips are so easy now with MOOVS. Our customer reaction to MOOVS has been very positive.
PROSThe Customer booking tools is awesome! The MOOVS booking tool generate leads efficiently.
CONSThe MOOVS team has made enhancements as requested. The team is consistently looking for feedback on product improvements.
Reasons for switching to Moovs
Efficiency, Ease of User, and Website Integration
Bilal
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
More than a software
Easy to set up and use. Perfect for smooth experience
CONSThere is nothing I didn't like. I loved everything about the software and the customer service
Reason for choosing Moovs
Limo Anywhere didn't get back to me for 2 weeks and couldn't even set up a meeting properly.They made it so complex and I really had to study to understand what kind of platform they are providing.
Torrod
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Switch to Moovs
So far the best better than limo anywhere and a few others
PROSBeen using Moovs and absolutely loving it!!
CONSSo far nothing I like everything about it.
Reasons for switching to Moovs
Pricing and support and easy to use. Customer support.
Adam
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Owner
My experience with moovs really a great experience I love the stuff very response and they go up and beyond to help me and solve the problem . Thank you move Teams you’re awesome
PROSI like it it’s very easy to use very straightforward and
CONSI wish it’s cheaper . I wish I can I have the reservation without email just a phone number
Reason for choosing Moovs
I like the platform again it’s easy to use and it looks better than Limo anywhere Software
Jay
Transportation/Trucking/Railroad, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Easily Quote, Dispatch and Invoice trips
My overall experience with the Moovs team has been note worthy. Customer service is awesome. Using this software I have consolidated my communication, scheduling, billing and payment tasks. The automated rate quotes saves my time having to map the route and apply fares. Everything is at my fingertips from the application. I should also mention the flight tracking feature. This allows me to watch my passenger’s flights and arrive early so they don’t have to wait on me.
PROSThe design of the desktop and customer widget is simple and logical. From my desktop, tablet or iPhone I find that creating quotes, making reservations and billing customers very easy. The branded customer widget allows my clients an efficient way to schedule their trips knowing that they are communicating with me and not someone else. I also like the fact that this software resides in the cloud. There is no software to download or update on my devices.
CONSThere’s room for improvements with customization of extra charges that can be automatically attached to specific transfer types. Right now these need to be added manually.
Josue
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Best limo software you can buy!
Overall, moovs is the best limo software you can get. Their prices are reasonable, they are not trying to overcharge you like limo anywhere, and they are not outdated like book rides. Within time, moovs will continue to improve and probably become a superior product compared to other software companies.
PROSHonestly, most of the limo softwares out there are complete trash. They either overcharge like limo anywhere or they are outdated and have a lack of customer service support. Moovs provides that and the best part is I can always send a text message to someone at moovs and they respond in a timely manner! They are also quick to fix any issues or problems on the software.
CONSHonestly, they should offer more customizable features when it comes to charging the clients. The deadmilage charge is good only if you have a party bus or larger vehicle. If they could offer an alternative option like charging by the minute it would be a whole lot better. For a small business like myself utilizing subcontractors, and not having an official lot where I park my vehicles I find dead mileage useless. Additionally, deadmilage either overcharges on short fares or long fares and the why I run my company I don't believe in over charging the client.
Reasons for switching to Moovs
Book rides is outdated and doesn't suit my companies needs. Book rides is just plain old, lack of customer support and is just outdated. Moovs is just the best!
Charlie
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Fresh Air
Excellent! The entire staff top to bottom care and show it! They are responsive and honest if they can or cannot help. Again breath of fresh air feeling and attitudes even when there are things we need to get changed.
PROSBreath of fresh air competitive to some of the older software establishments. Easy set up, easy use, user friendly, intuitive, and customer service that listens!
CONSAs with any software there are a few quirks to work through mainly to customize for our use/clients.
Reason for choosing Moovs
The looks and feel is very modern and it is intuitively coded for what needs we have. The customer service was and is top notch, always willing to listen and help.
Reasons for switching to Moovs
LA not responsive, hard to learn, minimal support, not modernized, non intuitive functionalities, very linear coding by design.
John
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Best software for any size operator
I have been using moves for about a year now and have nothing but good things to say. Their support team is always quick to address my concerns. The one thing I like most about Moovs is their willingness to listen to user feedback and make an honest effort to make my requests a reality. Deciding to use Moovs is the best thing I could have ever done. John Executive Limo Solutions
CONSThe only thing that I have found missing is a mobile app. My service are has internet dead zones and to have access to passenger information off line would be very helpful.
Makayla
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Moovs review from The Fur Bus
Overall Moovs is a very great software and I love using it everyday. I love how fast the team responds to my team if needed. I can't wait to see what features come in the future.
PROSI love how easy the software is to learn, and user-friendly. It has some very helpful features such as the chat, driver payouts, the automatic pricing and so many more.
CONSA few features could be added. I would love to see a map when someone submits a quote, just like there is one when they have a reservation. I think this would help us out a lot. We have time minimums so I think It would be great when a customer goes to put in a quote they have to put the time minimum for that day.
Michael
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Owner
Excellent, I recommend Moovs to every operator I network with. The farm out option is great and seemless
PROSVery user friendly for both the operator and customer. Very easy to farm out trips to other operators in the network
CONSThe software doesn’t recognize numbers of passengers as a way of charging more money You can only charge per vehicle not per personDuring a farm out trip, the operator can not see the clients info
Shawn
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
The Only system that is COMPLETE!
Outstanding thank you Matt!
PROSThe difference from *LA* is night & day, we see the light and left a Antiquated 20 year old system of night that’s a mess, to a day light that is bright and useful comparatively LA is DOS & Moovs is WINDOWS
CONSNothing wrong with it, top tier service and systems.
Reasons for switching to Moovs
No support & forced higher prices
Sonny
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Review from Trinity Black Car Service.
Thanks in part to Moovs, we have become a successful business in a very short period of time!
PROSThe Moovs Software is very user friendly and helps us run our business with professionalism and efficiency!
CONSNothing! Moovs is continuously making improvements and upgrades!
Reason for choosing Moovs
Moovs was referred to us by an Affiliate.
Jane
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Learning Curve
Continued amazement at their willingness to help me learn. The more I learn, the more amazed I am with what this app is capable of. Each step is more fun than the last.
PROSI am realizing just how important a centralized reservation,confirmation & driver tracker is to my customers. I used text messaging alone before trying Moovs. As I learn how to use Moovs it becomes more obvious how important having a professional platform plays into a customers trust in your company. There is not enough space for all the great things I have to say about customer service. They are so accommodating that I’m starting to feel guiltyand they stick with me until they know I understand it.
CONSI don’t like the large amount of space above the calendar.
Jimmie
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Excellent software
Excellent software I have book more trip with Moovs since I’ve been in business!!
PROSEverything the ease of clients book more time focusing on other things, definitely user friendly
CONSI love it there is really not bad about the software I
Reasons for switching to Moovs
Limo Anywhere was to complicated
John
Transportation/Trucking/Railroad, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Amazing for tech Challenged
So far everyone has been more than helpful and booking software has been amazing .
PROSIt was very easy for someone to use that isn’t that familiar with technology.
CONSHaven’t found anything yet that I haven’t cared for.
Reason for choosing Moovs
Heard too many bad things about LA
Mark
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Effective and Easy to Use
Great for our small business.
PROSUser friendly formatting. Customer friendly. Simple to learn and operate. The platform is quick and effective with the billing process. Customers love it.
CONSThere is always room for improvement however, the Moovs team makes strides and developements daily enhancing the platform abilities and functionalities.
Reason for choosing Moovs
Simplicity
Issa
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
The top professional software highly recommended top notch and beyond
So far is the best tools I ever have for my company it's easy and professional
CONSEverything is perfect they way I want to be
Anthony
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Great customer service from [SENSITIVE CONTENT]
This app is perfect for my business
PROSEase of use for a small business. Customer service team is great ; very responsive
CONSHaving to go back after initial reservation to add driver name. Not being able to see monthly Stripe invoices directly. Having to wait an extra day to receive fund in my back after debiting customer
Reason for choosing Moovs
Cost, simplicity
Reasons for switching to Moovs
The other app was too expensive and cumbersome. not admin friendly too many steps, dashboard not friendly, too cluttered
Vendor Response
Hi Anthony! Thanks for your review. We can't wait to continue building out Moovs with you.
Replied January 2022
ahmad
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
amazing
increase in revenue and new client attraction
CONSoverall I did not find any cons to the software