About MoveitPro

MoveitPro is a cloud-based fleet management platform that helps moving and storage businesses optimize and streamline payroll, mileage tracking, work orders, resource scheduling and other operations. Key features include quoting, referral source tracking, inventory management, resource allocation and work order creation.

MoveitPro comes with an accounting module, which enables businesses to manage outstanding balance, deposit reports, invoice generation, account receivables and more. Its claims management capabilities allow users to monitor deductions, costs, documents, vendor details, email conversations, pickup/delivery requests and pending/settled claims. Additionally, it comes with an email marketing tool, which helps create personalized emails and monito...


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Supported Operating System(s):

Web browser (OS agnostic)

86 Reviews of MoveitPro

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(74)

74

4 stars

(3)

3

3 stars

(2)

2

2 stars

(0)

0

1 stars

(7)

7

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 86 results

January 2018

Patrick from Jay's Moving Company

Verified Reviewer

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2018

Move It Pro and their team are nothing short of outstanding!!

It helped tremendously bring my company up to speed with the latest technology in the business. It made estimating jobs so much easier and more efficient. From an operations standpoint, dispatching has become tremendously more efficient and easy to understand. No more confusing printouts and trying to figure out the crews. One easy to use function. I couldn't recommend the Move It Pro more. It is a must-have for any moving company.

Pros

The software has a polished and professional feel about. It is simple to use and understand. And when you don't understand something, their OUTSTANDING support team is there to help. My representative, Kayla has been amazing!! The rest of the team is also quick, responsive, and quite honestly really great people. They understand the business and are able to guide and direct all my employees on how the software works. The dashboard gives you a quick snapshot of the business and everything that happened that day, week, month, and even yearly. If you run a moving company, this software is simply a must-have! It makes everything from sales to operations more efficient. I could not more highly recommend Move It Pro!

Cons

There a couple of functions I would like to see when it comes to reporting. I would like to be able to see how each branch is doing individually in a snapshot. The same applies to storage. But the great thing about Move It Pro is they listen to your concerns and then take action. I know both of these things are in the works. Thanks!!

January 2021

Greg from Georgia Pack and Load Atlanta

Verified Reviewer

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Solid software for moving companies

So far so good!

Pros

Ability to be virtually paperless. Well thought out from perspective of sales person, customer, and crew members.

Cons

Many things such as importing leads, changing certain fields require help on the backend. Fortunately [SENSITIVE CONTENT HIDDEN] and the rest are extremely responsive to questions.

Reasons for Switching to MoveitPro

Movepoint has everything you need, just clunky to use and outdated.

September 2019

Kyler from Fly Guy Transfer

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

September 2019

Poor Customer Service, To The Extreme

It's truly a shame that a company I had very little to complain about handled a situation so poorly. I have lost all trust in these people, and warn others looking into using this company that their money and financial information could very well be mishandled and left unprotected like mine was.

Pros

The company provided a quick response time when needed.

Cons

The people in customer service. I recently tried to cancel my monthly subscription, for which I was being charged per month for the entire length of time I used this service. When I attempted to cancel my subscription, I was told I would be called back, as my contract needed to be looked into prior to cancelling. Before I received a call back, my account was charged for an additional three months all at once. I was charged TRIPLE what I am normally charged at one time. When I received my "call back" after this charge was put through, the representative told me her hands were tied and that nothing could be done at this point.

November 2020

Ryan from Packhorse Moving

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

Simply the best.

It has been superb! From the onboarding through the training I have had nothing but great customer service and exceptional responses from the staff at MoveItPro. I wouldn't ever consider using anyone else...ever!

Pros

The software is very modern and easy to use. It was the most user friendly and intuitive versus other platforms that I researched.

Cons

There are very little concerns I have with the product. Only issue is the ADMIN dropdown does not freeze when working within it and you have to click back in each time. This is the most used tab.

Reasons for Choosing MoveitPro

The platform looked and felt the best and the price was the best.

September 2020

Ashley from ATX Firefighter Moving

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

September 2020

10 Star Customer Service

There are things about how efficient the software works that I do not like, but the team at MoveItPro are so amazing that I am happy to do a few more extra steps to complete a task because I truly feel like they are an extended part of our company. [SENSITIVE CONTENT HIDDEN], has been one customer support member that has helped us so much with all of our automotive emails and any tech questions! She is brilliant and so quick to respond! They all are though! I can not say one negative thing about any of the customer support employees. They all deserve a 10 Star review.

Pros

Wow! the Customer service with move-it Pro is like nothing I have ever seen. I feel like I have an entire team just waiting to help and answer any question I may have about their software program! They are all so very sweet and will help you will any issue you are having.

Cons

I feel like there are too many (click/steps) to do in order to get one job completed. I don't like that I can't write a custom email to my customers through the software program. I wish I could send a potential client an inventory more efficiently. Customers sometimes complain about how hard the inventory form is to fill out and submit.

Reasons for Choosing MoveitPro

We choose MoveItPro because they too were a Moving company first before a software program so we felt they would have good processes for us to get the job done the right way.

Reasons for Switching to MoveitPro

Didn't have advance processes for our growing company