MyRouteOnline

RATING:

4.6

(105)

About MyRouteOnline

This is the Route Planner for you, whether you own a large fleet or you’re a one-man show. MyRouteOnline offers a credits-based pricing, with various plans, to meet your routing needs and grow with your business. MyRouteOnline is a cloud-based route-planning solution that helps businesses in telecommunication, heating, ventilation and air conditioning (HVAC), retail and other businesses plan, manage and optimize routes via a unified portal. The platform allows administrators to manually schedule and track routes and define service time for different locations. MyRouteOnline allows organizations to review journeys, share route information with drivers and clients via emails, and export route data to various navigation platforms including Google Maps, Garmin, and more....

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

MyRouteOnline Pricing

MyRouteOnline is offered across five pricing plans, outlined below. A free trial is available. • Mini: $29.95 per month or $499.95 per year on a pay-as-you-go subscription • Basic: $39.95 on a pay-as-you-go subscription • Pro: $49.95 per month and $42 per month billed annually • Premium: $99.95 per month and $1195.95 per year on a pay-as-you-go subscription • Corporate: $195.95 per month or $2200.95 per year on a pay-as-you-go subscription

Starting price: 

$29.00 one time

Free trial: 

Available

Free version: 

Not Available

MyRouteOnline navigation

MyRouteOnline Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for MyRouteOnline

1 - 5 of 105 Reviews

Kevin

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed May 2020

Very Helpful software

Generally speaking we are very happy with the software.

PROS

Most features of the software are easy to learn and use.

CONS

Every day we schedule multiple routes with the same start point (our warehouse) but different end points for each driver (usually the driver's home). It is frustrating that we cannot designate a unique fixed "last stop" specifically for each route. Every time we adjust a stop on the driver's route there is a chance the software will change their last stop. We constantly have to adjust the route and then ensure that the last stop for each route is the driver's home address.

Vendor Response

Hello Kevin, thank you for your feedback. We'll consider adding multiple start/end addresses as other customers have raised this request.

Replied June 2020

Rick

Real Estate, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

MyRouteOnline - the only routing service with a mobile app that makes sense!

Overall it has changed my business because it's helped me view so many more properties just due to the mobile app alone. I would love it if the mobile app could send you into the Google maps app in "live" but not "navigation" mode- like if you navigate then hit the back button and set the bullseye to rotate the map with you. Might be very particular to my purpose, but then the kml layers I've uploaded to the map show all the time. In nav mode they don't show until you get there or break out of the nav with back button.

PROS

By far - the mobile app. Every other one I've tried is SO clunky and you have to hit 5 buttons to go to the next stop unlike swipe down, hit notification and go with yours. I also like ability to plot all the stops on a map on the website, then draw lines around to select/delete.

CONS

The efficiency of the routes planned by the website is quite bad to be honest especially with 100+ stops nearby each other. Just by seeing the zigzag routes on the map I can often do some manual rearranging to save substantial time. Now I usually plan the actual route with routexl then import it to myrouteonline and keep order as is. I find I can save 1-2 hours during course of a full day with a better route.

Vendor Response

Hello Rick, thank you very much for your feedback. Our developers are extremely busy, trying to improve our algorithm and we hope it will meet your needs.

Replied October 2018

David

Retail, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

FUNCTIONALITY

1

Reviewed May 2020

Only option I can find at the moment

Less than optimal. I am constantly having to implement my will on the route to optimize it properly, so actually, it is pretty useless

PROS

Multiple stops feature is the only thing i like about it

CONS

poor optimization features. have to correct it constantly

Reason for choosing MyRouteOnline

still trying to find something that actually work. yours does not

Vendor Response

Thanks David, we'll be happy to walk you through our Route Planner.

Replied June 2020

Lucy

Transportation/Trucking/Railroad, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

MyRoute Online for Lucy's Bins

Great! easy to purchase credits if you have a small route or signup for a subscription

PROS

Easy to use. I would upload my runsheet spreadsheet and use it to ensure my runs were in order for my staff. I also used it for training new drivers. Helped cut down the time considerably.

CONS

Sometimes the optimised route was not the best route, but you can easily make manual changes. When using the app on my phone, once you got to a destination you would have to leave google maps and go back to the ap to load the next address. But this could have been my error :P

Vendor Response

Hello Lucy, Thanks so much for your review. Kindly note that when you reach your destination, you don't need to leave Google Maps. You'll get a notification saying "arrived at... next is..." and when you click on it, your next destination is inserted to Google Maps and will show as your next stop. Hope this helps. Thank you for using MyRouteOnline

Replied August 2018

Jenika

Non-Profit Organization Management, 2-10 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Very Useful Software

We have really appreciated the ease of use and affordability of MyRouteOnline. We are a not-for-profit volunteer organization that coordinates the pickup of oysters from over 300 homes each Spring and Fall. We used to have to coordinate all of the stops using Google Maps. Once we found MyRouteOnline, at such an affordable price, we are now able to come up with routes much more quickly. We love that we can start and stop a subscription as needed. The value is wonderful!

PROS

We have enjoyed the ability to load addresses and have the software calculate the best routes

CONS

We wish there was a way to segment lists within a master list so that you can define specific areas to optimize routes rather than having to select from all addresses within a master list.

Vendor Response

Hello Jenika, thank you so much for your feedback. Please note that you can save smaller lists online, and then load them and plan your routes. There is no limit to the number of lists you can save online. Hope this helps. Regards, MyRouteOnline team.

Replied October 2018