This is a extremely robust moving company crm, and yet the Network Leads Team are constantly upgrading with more kick ass features or just making already great features function even more efficiently. The main thing that set Network Leads apart and a step above others is the fact that they are accessible 24/7. Hard to believe in this industry isn't it. Try and see for yourself! Whether it's the middle of the day when your team is working the leads or in the wee hours of the night or morning when you're going through the analytics, there is a convenient help button located in the lower left hand corner. I GUARANTEE if you send them a message any time of the day or night you will get [SENSITIVE CONTENT HIDDEN] or any of the other great team members quick to solve whatever issue occurs. The most amazing part is your entire team has access to them as well. This equals 99.9% uptime. I don't which is better, the software or the engineers? It's like i'm in CRM heaven. Thanks Network Leads!

NONE! All I have to to is mention it and Network Leads will quickly implement my requests into the CRM. You will not find a more responsive team of developers. These guys have in-house developers not like a lot of other moving company CRM's who contract out their developer obligations.

Excellent CRM, excellent customer service and great overall experience

It has everything that we need for our moving company and the staff is always ready to offer the best customer service!!

no cons, we like everything and hope that they wont change anything!!

this is the best CRM I used before. all systems are worked 100%. and I recommend this CRM.

this software provides good service. but sometimes customer service response lately.

All in one place with great customer service to back it up

Trully nathing negative to say about the product and services. Network-leads deliver

I am new to this software. I have been using an older software from 2013. I am very excited about the features that are available in this software and how knowledgeable the team is about my industry. The team is very friendly and fun to work with as well. I look forward to a long relationship with them!

I hope to have a feature that can send customers a link with where their crew is currently in the future

My overall experience has been phenomenal! [SENSITIVE CONTENT] has exuded great customer service skills, and has been very helpful to myself and my team. He has made sure we comprehend many different features of the software so that my team and I can use it to it's fullest potential.

The software is user friendly, and has everything a moving company needs to be professional and successful!

The only con about this software is that I didn't choose them sooner!

FANTASTIC EXPERIENCE with [SENSITIVE CONTENT HIDDEN] and his team they are always there and have helped me out a TON!

Texting and email blast for sure LOVE THE automatic emails etc... and 24/7 customer service is fantastic I message at all hours because I am always working

Learning from granot, and learning how to navigate and use proficiently

Text messaging and email blast capability

Learning it lol and waiting for everything to be in place but Adir is working very hard and getting things customized extremely quickly!

Our experience with Network Leads has been largely positive. The software has significantly improved our efficiency in managing moving leads and communicating with clients. The learning curve during the setup phase was well worth it considering the benefits it brings to our daily operations. Our team has adapted to the software seamlessly, and it has become an integral part of our workflow.

Network Leads CRM Moving Software has been a game-changer for moving businesses we work with as a booking agency . One of the standout features is its exceptional lead management capabilities. The platform's lead tracking system is highly intuitive and allows us to organize and monitor leads with ease. The ability to customize fields and tags according to our business needs is a remarkable feature that enhances our workflow. Moreover, the integrated communication tools have streamlined our interactions with clients, making it convenient to send quotes, updates, and follow-ups all within one platform.

While Network Leads offers an impressive array of features, the initial setup process was a bit overwhelming although it might have been my teams fault for missing a few meetings. It took some time for my team since they worked with a old software to fully understand and configure the software to match our business processes. Additionally, the reporting and analytics section, although comprehensive, could benefit from more user-friendly visualizations to quickly grasp the performance metrics.

The customer service team behind this app is the winner. They check in on you, ensure the software is running smoothly from your end and are always quick to assist you with something you don't understand. When new leads pop up in the software, which can also be generated directly from your website by the software, you get an immediate notification on all devices so you miss no prospects. Really simple system to use that allows all needed customization and gives you 2 free phone numbers that you can use to send texts and receive texts from leads.

I was not an administrator so everything that I used was set up in the way that was necessary to work. No issues on the user end.

I love the way they have their boards set up. That makes it easy to navigate leads and their automation and marketing features help convert jobs

I wish I found out about it earlier because I spent years using outdated software

Great

The customer service. The willingness to help. And just the overall love the company has its product.

So far the team has done a great job in fixing all the issues.

Their customer support is amazing!

I think it is the only real all in one platform in this industry. Every other system I looked at or tried was missing something or wanted to charge me extra for every little feature. It literally makes me money which is by far the best thing.

If I'm being picky probably the font size inside a client file - but I just zoom in and that fixes that...

We're a moving company and have used different types of software throughout these 10-15 years. I'd say Network Leads is the most complete so far and what is more, it's getting better and better.

The software is constantly being improved by the development team and it's great to know that the guys are willing to help as much as possible and modify their product per our needs and suggestions. It's an easy-to-use-software, it has plenty of possibilities and options, so I'm pretty satisfied with how things are going. The customer support team is fantastic, it's always a pleasure to work with them because they are very polite and professional.

There are some tweaks that I'd like to see implemented but nothing major.

Everything I have requested has gotten done. The software is easy to use and anytime I have an issue it is addressed immediately.

What I like most is how easy it is to create an estimate and how quickly they respond to issues.

It costs more than all other softwares out there which could probably be a con if another software offers the same features for less money.

Its User friendly and the representatives are very helpful. The White Glove onboarding is amazing. I am a happy customer!

I wish I would have found out about this software sooner!

Using it every day

This software is compatible with all lead providers.

I haven't came across an issue in operations that Network Leads team couldn't help with, and their system seems flawless

I'm still pretty early in using the software but have been very impressed with it so far. Still setting things up and am about to go live but can already see the value in it. It's going to cut out a lot of the drudgery and repetition involved in sales, and because it's so customisable I can only see its usefulness improving as I become more familiar with it. Am looking forward to saving a lot of time and closing more sales thanks to the seeming efficiency of the CRM.

Nothing I dislike about it although I hope that the software continues to improve in response to user feedback. Given the level of attentiveness I've received so far I'm very optimistic this will be the case.

We switched to Network-Leads software about 6 month ago and so far we only have positive experience with it. It is simple to use and have lots of tools for automating processes.

Everything seems to be in orderNo major flows

The Network Leads team members [SENSITIVE CONTENT] have exceeded our expectations with their knowledge and impeccable follow up:)

Ease of use, and the support to get us up and running has been fantastic.

Have not encountered anything at this point.

control

all in one place it help to make the process

need a training to understand how it works

Network has been awesome to work with. They are very responsive and constantly bringing new updates out.

Good lead management. Good customer interaction platform.

We would like to be able to connect outlook to it to record all customer emails automatically.

I use the software very easy to use. I love it Excellent customer service.

The software is perfect. Only need couple of changes

Very helpful and always on hand to help, even with tasks which have been outside of their duties they have still gone above and beyond to help.

Both its easiness to use and effectiveness at streamlining tasks. Very friendly and supportive staff.

There are no cons from my experience....

Great

Bulk emailing follow up schedules bulk lead opening

Everythin i like there is nothing that i do not like