---
title: "Onfleet Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Onfleet. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Onfleet is a good fit for you!"
source_url: "https://www.softwareadvice.com/fleet-management/onfleet-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Furniture Store POS & Inventory Software](https://www.softwareadvice.com/retail/furniture-store-retail-software-comparison/)

/

[Onfleet](https://www.softwareadvice.com/fleet-management/onfleet-profile/)

/

Onfleet Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/fleet-management/onfleet-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/fleet-management/onfleet-profile/alternatives/)

# Onfleet User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 96

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.5/5
- Value for money: 4.4/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 66 reviews (69%)
- 4 stars: 24 reviews (25%)
- 3 stars: 4 reviews (4%)
- 2 stars: 0 reviews (0%)
- 1 star: 2 reviews (2%)

### Most mentioned pros

- This tool helps eliminate the need to search through multiple sources when analyzing data, making the process much more efficient.
- Initial onboarding was straightforward and the product generally performed as expected when actively used.
- Onfleet has been immensely helpful in getting a small business to have a pro level delivery service with just simply a web browser.

### Most mentioned cons

- The most concerning issue was discovering that I remained financially responsible for recurring charges while lacking the permissions necessary to manage the subscription or remove the payment method being charged.
- I cannot recommend a platform where billing responsibility and account control can become disconnected in this way.
- Customer support was responsive, but ultimately unwilling to provide a refund despite prolonged inactivity and legitimate concerns regarding payment management.

## Onfleet customer reviews

Showing reviews 1-25 of 96 (page 1).

### Amazing platform! Best on the market

- Overall rating: 5/5
- Reviewer: Safir A.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2020
- Review source details: This review was submitted organically. No incentive was offered

Onfleet has streamlined and automated our operations and logistics completely! What used to take us 30-45 minutes each morning is now completely automated and takes a few minutes! We tried Tookan first, but Onfleet is such a superior software. It really is the best in the market!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use, routing algorithm, the UI/UX, automated customer notifications

#### Cons

Price is a bit steep, but you pay for what you get.

#### Reasons for switching to Onfleet

Such a better product.

#### Vendor response

Thanks very much for your review, Safir! The Onfleet team is excited to work with you and the Hamper team.

Replied January 2020

---

### JARS X Onfleet

- Overall rating: 5/5
- Reviewer: Branden H.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Onfleet allows us to operate compliantly as as close to paperless as we can get at the moment.It has allowed us to centralize our dispatch team to reduce labor and increase output and quality control

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Onfleet's set up and onboarding is incredibly simple.Unified dashboard is great, and provides ease of use.Integration with our Point of Sale (Dutchie) works, but leaves much room for improvement.Support from [sensitive content hidden] is great when needed

#### Cons

I cannot save vehicles to a location, this makes assigning different vehicles a pain.Route optimization will not allow us to adequately bulk optimize all tasks for our windows, we had to create zones without butting boundaries to help achieve this but my team still prefers to hand build smaller routes. There has to be a better solution.Route history, showing estimated completion vs actual, along with mileage Inability to route back to store without using a task

#### Reasons for choosing Onfleet

Support, Onboarding, Ease of use, POS integrations, driver app with integrations accommodating for compliance, centralized dashboard with whit labeling capabilities.

#### Vendor response

Thank you for your review Branden. We're glad that Onfleet has helped you increase output and quality control. We've got super exciting updates to our route optimization features coming very soon, so be on the lookout for our product update emails. Once those updates are live in the product, your support manager can help you go through and address any improvements you'd like to see. Thanks again for your time and for being a loyal customer.

Replied October 2023

---

### It's okay to track a route

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used monthly for less than 6 months
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall my experience has been okay using the Onfleet app. Its not my favorite but it's not the worst either.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

What i like most about the Onfleet app is the fact I can turn on my location so it tracks the time I spent on my route.

#### Cons

What I like least about the app is that there aren't any options to communicate directly in the app with another team member about a stop in a route.

#### Reasons for switching to Onfleet

The company I do buisness with switched.

---

### organized and efficient

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Pharmaceuticals
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

not a lot of issues, the lag and glitchy missing inputs are the only things that are really an issue.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

it's a pretty awesome process, from adding clients info, tracking and seeing the route. my team uses it more to input clients as the delivery team uses it more in detail. i do enjoy that it has extra functions of requesting signatures, pictures, ...etc of delivery and being able to track the process. so if i have a client asking me about tracking, i can see who it was assigned to and contact them immediately.

#### Cons

it lags a bit, there was a few time i input my clients info but comes time maybe there was a glitch in the program, their scheduled delivery never showed up onfleet and caused a bit of a commotion. i catch it lagging a lot late.

#### Vendor response

Hey there - thanks for the review and feedback! It would be helpful to get some more info about your lag and missing input issues. Feel free to email support@onfleet.com - we're here to help!

Replied January 2019

---

### Would give it 5 stars, its an excellent product, but it lacks of further customization...

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Internet
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Structured own fleet automation and task optimization and follow up.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use and configure. You can setup communications (vía SMS and others) to interact with customers, drivers and operators. Good cost-benefit relation

#### Cons

It only lacks of further customization to include tailor made fields that could potentially improve and make easier the delivery processes.

---

### Happiest customer, we couldn’t have survived covid without onfleet

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2020
- Review source details: This review was submitted organically. No incentive was offered

Just wonderful

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Fantastic product, super nice support and always available, helped us get going quickly, saved our company

#### Cons

I should’ve signed up 9 months ago when I first got in touch with onfleet

#### Vendor response

Thanks for the review!

Replied July 2020

---

### Just what we needed

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Product usage: Used daily for more than 2 years
- Reviewed: January 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like everything about it so far, up to the second etas is very important nowadays. Beautiful UI makes it very pleasant to my dispatcher's eyes.

#### Cons

I dislike the fact that it wont sync offline, when my driver loose signal they have to wait until signal returns.

---

### Great service

- Overall rating: 5/5
- Reviewer: Jessika F.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: August 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I think it’s great and would recommend to anyone wanting to make some extra income. It’s been really helpful to my family this last year

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It’s very easy to use and navigate through. If you were to have a problem support us really fast and helpful

#### Cons

Nothing I disliked at all. I haven’t had any bad experiences

#### Vendor response

Thanks for the 10 out of 10!!

Replied September 2021

---

### Easy Of Use Product

- Overall rating: 4/5
- Reviewer: Mosayeb G.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: March 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Onfleet dynamic dispatcher with a lot of customization helps a lot. route optimization helps drivers to work with less thinking and do more deliveries.

#### Cons

One of the cons of Onfleet is that no customer app provided by them.

#### Vendor response

Thanks for the review!

Replied June 2021

---

### Limited Flexibility but Powerful Tool

- Overall rating: 4/5
- Reviewer: Rory B.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The support team was helpful in getting us set up, and it was easy to begin using.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Out of the box, it has most features that our company needed both internally and for our end users.

#### Cons

It was not flexible, and had limited integrations to extend beyond the basic use cases.

---

### Honest review of Onfleet

- Overall rating: 4/5
- Reviewer: Abbey s.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

I can operate it just fine, but feel that I have spent a lot of time learning its quirks and feel that many people might not spend that much time and patience to do so l.

#### Ratings breakdown

- Ease of use: 2/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

I like a lot of the features that are offered with onfleet. I understand the motions behind all of the tech and set up. I enjoy being able to see on a map the deliveries that are going out and the color coded tasks in the bottom desktop view.

#### Cons

There are many cons to this system as a dispatch associate. The integration is the worst part of the system. We use dispense with our company and it has caused a lot of tech issues that either party are not taking responsibility for. I wish that there was a cleaner view to the task bar for delivery. Additionally we discovered that all communications to customers are automatically checked to disabled which is unhelpful for delivery purposes and becomes a task for distance that costs on efficiency.

---

### Great product. Not sure there is a real competitor on the market.

- Overall rating: 5/5
- Reviewer: Ananda W.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

making driver time more efficient for our drivers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Ease of use, we usually don't have to reach out for assistance and we perform 100 tasks a day.

#### Cons

There's not much to not like. We do not have complaints about the software.

#### Vendor response

Thank you so much for your review Ananda. We're glad our tool improves your drivers' efficiency and that you see Onfleet as the go-to platform for your delivery needs. We look forward to continuing to work with you and your team. Have a great day, and thanks again.

Replied October 2023

---

### Effective the OnFleet use

- Overall rating: 5/5
- Reviewer: George K.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall I like the app, easy to use and understand the functions.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Easy to find the address to make delivery including GPS in the app. Able to track how long for each delivery and how long to finish all the tasks. Able to locate where the delivery drivers for late pick up. Able to see how many miles for delivery every day.

#### Cons

Sometimes the phone icon on the app doesn't work collect as the phone number suppose to call..

---

### Last Mile Simplified

- Overall rating: 5/5
- Reviewer: Albert C.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Our organization created a meal production service in response to the Coronavirus outbreak, and went delivery-only just a week into our effort. Our deliveries have grown 200 fold in five weeks, and we needed a tool to ensure food was getting to those who need effectively and efficiently. Onfleet is intuitive enough that our all-volunteer driver corps can onboard themselves or someone on our team in less than 10 minutes, leaving us more time to prep, package, and get meals out the door.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The core functionality of Onfleet, that is the ability to dynamically generate and optimize routes, is a difficult to understate. While route pre-planning is super helpful, saving hours (days?) on a manual process, the ability to add stops dynamically while a driver is en route has been a game-changer for us. From there, it has a modern interface with plenty of data analytics that have helped us to plan ahead in ways that would have been impossible with other solutions.

#### Cons

There are a couple of small usability decisions that might be counterintuitive for a beginner user, but those are more than made up for by an extensive help resource guide.

#### Reasons for choosing Onfleet

Candidly, we chose them because they were offering their tool for free to those helping in the crisis, and their team was welcoming and helpful when they reached out.

#### Vendor response

Thanks for the review, Albert! We're proud to play a small part in helping with Bellevue Farmers Market's assistance during these difficult times.

Replied April 2020

---

### Embarc Tahoe

- Overall rating: 5/5
- Reviewer: Jacie M.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Good

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 1/5
- Functionality: 5/5

#### Pros

Easy to use and it's super user friendly

#### Cons

Sometimes glitches with Treez software so it sends our drivers to the wrong place

---

### Great tool for managing my fleet.

- Overall rating: 3/5
- Reviewer: Kenny I.
- Industry: Building Materials
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Helps me manage my fleet and monitor where my trucks are at at any given moment.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

Easy to use. Helps manage where my fleet is at. Gives me up to the minute updates. I also like the way our customer/s can track the progress of our truck to their job site. Easy to add or delete tasks. Or add or remove users.

#### Cons

It would be great to be able to drill in farther and be able to get a street view (like google maps) of where my truck/s are located. Also, would be great to be able to go back and view history of previous days activity. Also, another idea is to be able to track miles driven per state. For reporting purposes for apportioned plates.

#### Vendor response

Thanks for the feedback, Kenny! It's been great having you as a customer for so long. We discussed your feedback as a team today, and I'm happy to report that we're already working on task history improvements and have some ideas around the street view idea :) We'll be in touch as soon as we have more to share!

Replied January 2018

---

### Answer to our prayers

- Overall rating: 5/5
- Reviewer: Todd B.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

This software has really been the only way we could serve our community at this level. We are so great full to Onfleet for helping us help feed the less fortunate during this stressful time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We have been using Onfleet to help deliver free meals to over 200 households (700 people) during the economic uncertainty of the covid crisis. We were able to be up and running immediately. The ability to communicate with drivers in real time via the app is key. We have loved being able to reroute and add or edit stops while drivers are on their routes. We love being able to set the drivers on optimized routes to be able to end near their homes.

#### Cons

I would love the ability to see the total quantity of items being delivered. We currently have to export to excel and subtotal. We send our drivers out at one time and take many units of the same meals to them. We need to be able to know how many units of quantity are going to drivers. I would also like to have the ability to force complete a stop via the dispatch window if a driver missed doing so on their app.

#### Vendor response

Thanks for the review, Todd! We're proud to be working with you and your team to help those in need.

Replied April 2020

---

### Great Service

- Overall rating: 5/5
- Reviewer: Ronald B.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It has improved our logistics tremendously.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Tracking our drivers progress and location.

#### Cons

Sometimes slow to update or orders can not be found.

#### Vendor response

Thanks for the review, Ronald! Really appreciate the feedback and glad Onfleet has been a big help to your operations.

Replied December 2022

---

### Simple and easy to manage across multiple teams and hundreds of deliveries.

- Overall rating: 5/5
- Reviewer: Dan S.
- Product usage: Used daily for less than 2 years
- Reviewed: January 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Streamlines our delivery business

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The best part of using OnFleet is the simplicity it provides in customer records management, long term record storage and ease of access, and simple importing and exporting of task new and old.

#### Cons

The worst part of the software is the lack of mobile support for the dispatchers. It would be great to have a mobile app for dispatchers to use who can't be in front of a PC while needing to run dispatch. Also, the driver app greatly slows down older phones. Sometimes to the point of totally locking them up.

#### Vendor response

Thanks for the review, Dan! Glad to be working with you and the Supper Meals team. Stay tuned for an upcoming announcement regarding mobile dispatching ;)

Replied January 2018

---

### OnFleet

- Overall rating: 5/5
- Reviewer: Walter L.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The carbon offset feature is amazing and we use it for everything.

#### Cons

There needs to be an integration with fulfillment software.

---

### The ideal support for any logistics-based service!

- Overall rating: 5/5
- Reviewer: Kaala M.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

It’s been wonderful having a system calculate a lot of the nitty-gritty for me. I don’t have to manually calculate a route for each of my drivers anymore, or even keep an eye out for their progress! OnFleet does that for me with integrated job requirements (like a picture on pickup or drop off!)

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The scalability and accessibility of the software is incredible. From operating a team of 10, to running a national fleet of hundreds, it’s all completely within the scope of possibility!

#### Cons

I use a lot of other software for sales and service, and integration with these systems is not the easiest for a novice like me! API access is absolutely available, with assistance guides for those with the know-how to use them! (I just don’t have said know-how!)

#### Reasons for choosing Onfleet

Because it’s a new industry for me to operate in, and I had no idea how much calculation, logging, and checking went into it all!

#### Vendor response

Thanks for your review, Kaala!

Replied April 2020

---

### Fantastic software

- Overall rating: 5/5
- Reviewer: Jonathan R.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to integrate with technology partners and has helped some great merchants!

#### Cons

Can't wait to see how Onfleet scales up in the future.

#### Vendor response

Thanks for the awesome review!

Replied June 2021

---

### SFM Food Bank Review

- Overall rating: 5/5
- Reviewer: Shaheen E.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: Used daily for free trial
- Reviewed: April 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall, OnFleet has been helpful in scaling our food delivery operations. Despite a few minor issues laid out above I have enjoyed using it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

This software has been extremely impactful for us as it allowed us to efficiently scale up food deliveries to thousands of local residents. The ability to quickly move around tasks as well as optimize routes has been helpful for us.

#### Cons

Sometimes, the upload using a spreadsheet can take upwards of 10 minutes depending on the size of the file. Also, it won't tell me whether there are errors with the upload until AFTER it has finished loading which can be hard to manage when I'm short on time.

#### Vendor response

Thanks for the review, Shaheen! We're proud to be working with you and your team to help however we can.

Replied April 2020

---

### OnFleet

- Overall rating: 4/5
- Reviewer: Jake B.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

The ability to track drivers in real time and give my customers an update on deliver times.

#### Cons

Reports to track performance are difficult to manage, bust into graphs, and interpret.

---

### Easy. Reliable. Seamless

- Overall rating: 5/5
- Reviewer: Gary D.
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We've been using Onfleet for quite sometime now. Our clients love the notifications and ability to track their delivery driver. This application not only makes the task of dispatching easy but works well for branding a company's image. Keep up the great work guys!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Vendor response

Thanks very much for your review! We're excited to be working with the Pharmsquad team.

Replied February 2017

## More reviews

[Next reviews](https://www.softwareadvice.com/fleet-management/onfleet-profile/reviews/?page=2)

---

Onfleet Reviews, Pros and Cons - 2026 Software Advice