Onfleet
About Onfleet
Awards and Recognition
Onfleet Pricing
Three plans are available to meet your needs starting at $500/month. Please visit https://onfleet.com/pricing for complete plan information
Starting price:
$500.00 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Fleet Management Software
Most Helpful Reviews for Onfleet
1 - 5 of 93 Reviews
Sonja
11 - 50 employees
Used less than 12 months
OVERALL RATING:
4
Reviewed October 2021
Onfleet User Review
Sonja
Verified reviewer
Food Production, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Onfleet User Review
Onfleet is essential to our company because it makes sure that our customers get what they ordered, we are able to track where our drivers are in real time, give the customer an estimated time of arrival and have a spot for all their contact information. It is beyond helpful!
PROSI really like how easy it is to add a new stop onto a route, or switch drivers, or adding a whole route onto another driver's route is also a breeze. Its super simple!
CONSI wish it had the technology to map out locations based on traffic so we could make sure deliveries went to the right route depending on how many stops are on that route.
Vendor Response
Thanks for your feedback, Sonja! We love working with Kitchfix :) We'd love to hear more about your needs regarding mapping out locations based on traffic, as our routing engine does consider historical traffic data so perhaps we can run you through that sometime (if that's what you're looking for)!
Replied November 2019
Sean
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2020
What a great piece of software
Onfleet is a fantastic program that has not only improved the routing of our drivers, but it allows us to be more accurate when making deliveries so our on-time rates have improved. There are a lot of great features with Onfleet, some of which are: - The ability to build routes that tell us exactly when we should arrive at a location allowing us to hit a target delivery time over 95% of the time. - The route building feature has allowed us to get creative with how we route our vehicles which is also allowing us to make more deliveries along certain routes and has greatly streamlined the route building process. - We can see where our delivery crews are at all times and predicted ETA's which allows us to reach out to customers if we expect a delay in their delivery time frame which has lead to happier customers. - The ability to notify our customers when we are arriving at their house with a live tracking link has improved the customer experience. - The ability of our customers to leave reviews allows us to highlight issues with delivery personnel as well as take all of our 5-star reviews and compile them and showcase them on our website with actual testimonials and also allowed us to build a rating system.
CONSThe biggest issue with Onfleet is a feature that sounds like it could be nice, but it has been nothing but a headache for us. This feature auto-fills a very small form, but it is just such an annoying problem because we have multiple orders with the same customer so all orders will get auto-updated to the newest entry erasing the data in the entry before it. That is really the only complaint that we have and it is a big one for us.
Vendor Response
Thank you so much for your feedback, Sean. We're glad to hear you're enjoying use of Onfleet and have noted your feedback regarding the auto-fill functionality. We really appreciate it and someone from our product team may follow up with you to learn more.
Replied December 2020
Mathew
Logistics and Supply Chain, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2023
This company just raised its prices and reduced its support
I am actively looking to switch
PROSI hate how this company reduces features and raised prices
CONSThe account manager only hits you up to raise prices on you
Reason for choosing Onfleet
They weren't around
Ananda
Entertainment, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Great product. Not sure there is a real competitor on the market.
making driver time more efficient for our drivers.
PROSEase of use, we usually don't have to reach out for assistance and we perform 100 tasks a day.
CONSThere's not much to not like. We do not have complaints about the software.
Vendor Response
Thank you so much for your review Ananda. We're glad our tool improves your drivers' efficiency and that you see Onfleet as the go-to platform for your delivery needs. We look forward to continuing to work with you and your team. Have a great day, and thanks again.
Replied October 2023