OptimoRoute

RATING:

4.6

(153)

About OptimoRoute

OptimoRoute helps field service and delivery businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that flex to your unique needs and workflows. Use what you want. Ignore everything else. Scale-up, scale down, try new features as your business grows. OptimoRoute customers reduce time spent planning routes by up to 80% and cut fuel and driving expenses by 20%. With efficient routes, businesses can realize significant time savings and increase the capacity of existing teams. OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or table...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

OptimoRoute Pricing

A 30-day free trial is available, then: Lite: $35.10 per driver, per month (billed annually) Pro: $44.10 per driver, per month (billed annually) Custom: contact sales@optimoroute.com for more info

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Not Available

OptimoRoute completed orders screenshot

OptimoRoute Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for OptimoRoute

1 - 5 of 153 Reviews

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Amazing product with great custoemr support

Amazing product. Very flexible design and allows us to customize very easily.

PROS

Route Optimization. Driver APP, Driver on the way text. Automated assignment of drivers

CONS

Wish the software has the capability of handling multiple timezone within one account, We had to create multiple accounts for different timezone

Vendor Response

Hi there, What an amazing review! We love hearing our app is easy to use and very flexible. As you might know, we do support multiple time zones in a single account, but there are a few special cases like yours where having multiple accounts gives you the best results. If you'd ever like to explore other planning options, feel free to reach out to us at support@optimoroute.com or +1 855 338 2838. We've got new features coming regularly, so be sure to keep an eye out by following us on social media!

Replied October 2022

Jennifer

Consumer Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Great Routing program!

The best part is the app for driver, the visual of the route so when cell service is bad the driver still has the ability to continue to next stop just by looking at the route. The direction line is still there! Huge help! Too many great parts about this program to list

PROS

The ability to copy routes and individual stops is critical to our business. Also the ability with multiple drivers

CONS

The cost has gone up with options (the live) for companies that just don’t need this

Reasons for switching to OptimoRoute

This has so many more options, the ability to route multiple drivers and see all routes together

Vendor Response

We know that bad cell service can really mess up the day's plans, so we're thrilled to hear that our Mobile App is helpful for your drivers. We hope that you are finding a lot of value in OptimoRoute investment. Thank you for your review and for being our customer, Jennifer!

Replied March 2023

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed March 2019

does the job but could be a lot better

Customer service is very good and fairly responsive, but the product itself is unimpressive.

PROS

It's the best we could find, and it does the job well enough.

CONS

There are a number of improvements that could be made to this software, too numerous to recount here. And while the entire industry suffers from this, the fact that it's not married to live traffic data makes the software basically useless in terms of tracking driver effectiveness. Essentially this software is slightly better than just doing it through a spreadsheet.

Vendor Response

Companies see huge improvements over manual planning with our software. If you haven't seen similar gains, perhaps we can suggest a workflow which will get you great results automatically. What's different about OptimoRoute is we have many features like overnight, weekly and multi-day long haul planning, and many other features that other programs don't have. If you want to know more, please contact us at support@optimoroute.com.

Replied April 2019

R.W.

Farming, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2020

Making us look good!

This has honestly been a great software platform for our business. We looked at many competitors and options but Optimo Route was the best. Had all the features and more and the cost we right in line for a start up business. We will recommend this platform to everyone and appreciate the experience we have had so far.

PROS

We appreciate that this software has a tracking option and communication protocol. In the farming and delivering business communication is key and we are able to communicate with our customers and differentiate us from our competitors. Easy to use and very robust for the amount of money we pay. A great value.

CONS

We are not aware of how to integrate Optimo Route with our Wix E-Commerce platform. Integration would really help us save time but we don't know how to do this. We would like to have a better HELP or Support option in Optimo Route.

Reason for choosing OptimoRoute

More features and benefits for the price and we are able to customize in the future. Easy to add drivers and we got a great trial offer without having to buy it yet.

Rebecca

Consumer Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2020

Groceries Delivered

Overall we are very satisfied with the performance of the software.

PROS

Drivers save time using the software and it ensures customers that their groceries are on their way. The fact that it integrated easily in to apple phones is great. Also helpful that you can download reports, and the driving delivery schedule.

CONS

Sometimes it is hard to know where to go if you need to make unexpected changes in a hurry. For instance if a driver needs to switch their navigation app or if you need to edit some stops.

Reason for choosing OptimoRoute

The Optima-Route software was easily integrated and easy to learn. When we reached out to Locus there weren't any clear ideas as to how much it would cost. The people who did get back to us from Locus were vague and made it seem as though everything had to be customized and it seemed way out of our budget. We didn't have time to waste and OptimoRoute was found searching on the internet and so glad we found it.