OptimoRoute vs WorkWave Route Manager

RATING:

4.6

(153)

OptimoRoute has 153 reviews and a rating of 4.6 / 5 stars vs WorkWave Route Manager which has 68 reviews and a rating of 4.29 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (153)
4.3 (68)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
February 12, 2024
January 11, 2024
Pros/Cons
  • Pros

  • Ease of use and functionality. It has the ability to scale with the size of your organization.
  • Drivers save time using the software and it ensures customers that their groceries are on their way. The fact that it integrated easily in to apple phones is great.
  • Cons

  • It doesn't talk directly to my turn by turn mapping tool, so I often find that I'm pointed the wrong way once I am at a delivery.
  • Operationally this biggest problem is hours worked does not include implant and explant that would apply to any driver.
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  • Pros

  • Pros for workwave,is that it's very user friendly and it helps me put mu drivers in a successful position routing wise.
  • It can handle a huge workload of orders and the available customization options for order attributes and the display interface help to streamline the user experience.
  • Cons

  • Competitors had similar features, albeit more difficult to use in some cases. Ultimately for what we needed, the price was the determining factor by around 25% per vehicle.
  • I don't like that the GPS takes you to coordinates instead of the address. Has not been a big problem, just more of an annoyance.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

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5 Recommendations
43 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos