Parcel Tracker Mailroom

RATING:

4.8

(151)

About Parcel Tracker Mailroom

Parcel Tracker is a cloud-based mailroom management solution that helps businesses manage incoming and outgoing packages. The platform allows users to scan the names or barcodes of incoming parcels, categorize them by the recipient and send notifications to clients automatically. When all of the packages have been scanned, users can create accountability by making sure that they are turned in properly, with signatures or pictures at pickup/drop-off. Additionally, clients can also collect packages by scanning QR codes associated with the emailed labels, which will help conform to social distancing rules and enable contactless collections. Parcel Tracker also helps users create parcel management reports for their SLAs and then analyze the data to improve operations. Pric...

Parcel Tracker Mailroom Pricing

Pricing is available on a monthly subscription basis, starting from $30 based on the building size.

Starting price: 

$130.00 per month

Free trial: 

Available

Free version: 

Not Available

Parcel Tracker recipient signature
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Parcel Tracker Mailroom Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Parcel Tracker Mailroom

1 - 5 of 149 Reviews

Angus

Information Technology and Services, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Essential for managing student parcels

PROS

Quick scanning of parcels in a busy mailroom. Easy notification email system for collections.

CONS

Syncing between different ipads and computers could be improved.

Reason for choosing Parcel Tracker Mailroom

User interface and better pricing model

Fraser

Higher Education, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Effective and user friendly

Very pleased with this product. We receive thousands of parcels each year and the time saved by only requiring to take a picture of the address or barcode rather than typing in the details into a system is huge. The user interface is intuitive and very easy to use and we haven't encountered any issues to be concerned about.

PROS

Great friendly and easy to use user interfaceEasy setup and configuration Reasonable costSmart technology at reading names and addresses from picturesMuch quicker to use than other tried parceling solutionsEffective at removing old data to comply with data retention policies

CONS

Haven't encountered many so far. We've had a syncing issue once with the data showing on different devices but that was rare.

Reasons for switching to Parcel Tracker Mailroom

Parcel Tracker has the ability to pick up the recipients details by taking a picture of the name and address or the barcode. Such a massive timesaving when dealing with thousands of parcels.

Queenly

Primary/Secondary Education, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2021

Community Assistant

My overall experience with Parcel Tracker is that it’s easy to use but I believe that a K use some improvements

PROS

Well I like about the software the most is that It keeps you up-to-date letting you know how many packages you have in the system and how many packages you have logged out

CONS

What At least like the most is that it sometime doesn’t always look at the packages correctly, when you scan the QR code.

Reasons for switching to Parcel Tracker Mailroom

The cost

Kyle

Hospitality, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Saved My Skin So Many Times

Very happy, it does it's job and nothing more, it does what it needs to do and it does it with around 75% accuracy. I enjoy the simple and well designed interface as well as the active development and detailed data exports.

PROS

It keeps track of what I have and who has collected what and when. Great for Student accommodations and accusations of missing post as we can provide a real-time tine-line of the students collections. It also takes pictures when it recognizes a barcode. These pictures help greatly with locating and identifying missing packages.

CONS

The developer keeps changing how the scanner works, breaking it, often it struggles recognizing the code and therefore not taking the valuable picture. Some sites have the ability to take a picture of the package regardless of the barcode. I really like that feature.

Nicoleta

E-Learning, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

It is a great app

Easy and simple to use. It's scanning and sending emails really quick. It's making our life easier.It is a great app to use. Convenient and secure, delivering right information to people. Sometimes can be tricky when it's scanning, maybe a bit of work on it, to be a bit faster into recognising the person.

PROS

It is conventional, easy to use, secure and convenient.

CONS

Syncing all the time :)Sometimes can work slow when scanning the bar code

Reason for choosing Parcel Tracker Mailroom

I's simplify the work, it is convenient to be use by everyone and it is a phone. Thinking that everyone uses a phone in those days, it is easy, simple and fast to learn how to add people, categories and informing them straight away, without spending the time to send emails.