Plug N Track GPS software


30 reviews(5.0/5)
30 reviews(5.0/5)

Plug N Track GPS is a cloud-based fleet management solution for businesses of all sizes. It caters to companies in the fleet management industry. It offers live fleet tracking, GPS tracking, real-time alerts, driver behaviour management, vehicle health management, reporting and analytics functionalities within a suite.

Other features include trip history, driving metrics, incident auditing, service management and reminders, asset tracking and data exports. The software also provides instant replay features, by which users can view trip details such as arrival and departure time, after-hours usage, routes and billing information. Plug N Track GPS offers integration with Google Maps.

It is available in a monthly subscription pricing. It is compatible with Windows, Mac and Linux. Android and iOS mobile applications are offered. Support is available via email, chat and over the phone. Other support options include FAQs and demo videos.

Supported Operating System(s):
Web browser (OS agnostic)

30 Reviews of Plug N Track GPS

Showing 1 - 20 of 30

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  • Arleen from Direct Plumbing

    Number of employees: 11-50 employees

    July 2018

    The Plug n Track Software has been a fantastic asset to our company so far!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The best benefit was efficiency.

    Pros

    This software has streamlined our operations completely. We now know where all of our techs are in the GTA and do not have to call around to see where everyone is. When a customer calls and needs service right away we know exactly who is closest and how long it would take to reach them. Fabulous!!!

    Cons

    There are no real draw backs to this software so far. The only room for improvement would be the mobile app that doesn't allow for reports and such but really, we have those on our computers so not a super huge deal.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    July 2018

    Arleen, thank you for leaving a Plug N Track GPS review. We are very pleased to see that our system is working out so well for you! We continue to update the software and mobile app, so thank you for your feedback. If you ever need any assistance, please let us know. We're happy to help!

  • Steven from Fbs oilfield services

    May 2018

    The system has been very easy to use and has been easy to implement

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    There are so many features that you are able to activate, this allows us to get the most important information about our fleet

    Cons

    The graphic user interface is not the easiest to use and is a little cluttered. This makes certain things counterintuitive to get to.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    May 2018

    Thank you for your review Steven. We appreciate our customers providing us feedback on those things that we're doing well and those that can use some improvement. We continue to update our solutions and improve upon an already robust platform. Thanks again!

  • Warren from Astro Towing

    April 2018

    Excellent!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use and allows for specific configuration to compare the balance of the fleet to make an accurate review

    Cons

    Almost too many options but overall the system works for us very well

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    April 2018

    Thank you for your review! We are very happy that you find Plug N Track GPS to be of such value. If ever you need some training on all of those extra features, please let us know. We're happy to help. Thank you again!

  • Scott from Ryerson

    Number of employees: 1,001-5,000 employees

    April 2018

    Easy to set-up, great features and excellent customer service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Report data is invaluable. Seeing daily info like stop times by delivery, fuel loss and aggressive driving behaviours is essential to ensuring you have the right drivers and that your assets are being operated in a manner that will protect them from unnecessary wear and tear!

    Integration with Google street view is also great when your trying to identify landmarks!

    Cons

    It would be nice when adding landmarks if they could be added by clicking on stop and start points, currently you have to zoom in and click beside the start or stop.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    April 2018

    Thank you Scott! We're happy that you find such value in the Plug N Track GPS platform and that our service is living up to your expectations. I'll ensure your suggestion regarding the method of adding landmarks makes it to our development department for consideration. Thanks again, and if there is anything more that we can do for you, please let us know.

  • Greg from Impark

    March 2018

    Very accurate and detailed plus easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    map integration, ease of use, detailed reporting, pin point accuracy, email notifications to myself

    Cons

    losing gps signal underground which can lead to inaccurate pin point locations up to several blocks away

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    March 2018

    Thank you for providing us with your review Greg. Happy to see that you like the system and that you find it accurate and easy to use. In regards to the losing the GPS signal when the asset is underground this is a factor that affects all GPS tracking systems. We pride ourselves on using only the latest technology to ensure our customers are as connected to their fleet assets as they can be. I'll ensure you're account representative is aware of your concern to discuss further if you wish. Thanks again for your review. We are happy to have great customers like Impark!

  • Jennifer from SNL Techlink

    Number of employees: 11-50 employees

    March 2018

    Most interesting and helpful webinar we had. Not boring.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Help us to maintain our car issue/problem.

    Pros

    Very Simple and understand right away. Not complicate. Easy. it provides us very helpful and reliable report to maintain our car issue/ problem.

    Cons

    leading time is slow. sometimes visual maps loading time is too slow. other than everything is okay.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    March 2018

    Thank you for your review Jennifer. Happy to hear you enjoyed our training webinar and that you're getting what you need from the system. We continue to enhance our system and speed is an ongoing pursuit.

  • Phil from Woodlawn Furniture Market Inc.

    Number of employees: 11-50 employees

    December 2017

    Michael and Jim have been very responsive to our requests and professional in their approach.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I'm only learning now how to navigate through the system....However, it appears straightforward, easy to use and packed with useful tools to monitor vehicle.

    Cons

    Difficult to answer, given the fact I've only signed on....
    Hoping that the issue with Ford is clarified that allows for automatic mileage entry (rather than manual).

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    December 2017

    Great to hear you're getting the kind of service we expect of ourselves Phil! We look forward to continuing to help you leverage this powerful business tool.

  • Samantha from Hansen Plumbing and Heating

    December 2017

    Easy and effiencent

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The reporting should have a positive effect on my business. By taking a look at the reports I can make business adjustments

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    December 2017

    Thank you for your review Samantha. We appreciate your comments. Hope to continue to help you make improvements to your business.

  • wilson from keen on green disposal

    December 2017

    easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like how the system provides a lot of information, able to customize boundaries and easy to see reports.

    Cons

    the design of the dash board, icons and fonts can use a face lift. Would be nice to have sharper images. Fonts and layout looks like its in the 80s - still running ms-dos. Asset info section is a bit clustered.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    December 2017

    Thank you for your review Wilson. Happy to hear you're getting lots out of the system. We continually make improvements to features and functionality. The user experience will always be high on our agenda and you can look forward to many new enhancements.

  • Helder from Santos Drywall Inc.

    Number of employees: 11-50 employees

    November 2017

    I have been using this for the last few weeks and am very happy. I would recommend it to any company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    There have been many benefits I have a better control over my job spending . I also have an older work who does not use a gps or smart phone and I have been able to guide him when he gets lost. My service team has been running more efficient.

    Pros

    Info received for each unit helps keep everyone on track. The customer service I have received has been great got me all set up and answer every question I have had. Also thank you to Jim Schwab for being so attentive to all my needs.

    Cons

    Phone app could use an update other than that I have not seen any other cons to the software keep up the good work

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    November 2017

    Great to hear you're having such a good experience Helder! We look forward to continually improving.

  • Verified Reviewer

    October 2017

    Very informative and personable training session, great stuff Mike!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The ability to assign assets efficiently to task, review routes, understand fuel consumption, and monitor driver behaviour.

    Pros

    The interface. It's so intuitive and quite easy to manage. The options are at your fingertips and the integration into Google maps is a smart feature.

    Cons

    Some of the outputs on the reports could look a little sharper and easier to read, format-wise.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    December 2017

    Thank you for your review! We really appreciate you taking the time.

  • Tonny from GTARestoration.com

    Number of employees: 2-10 employees

    September 2017

    Very friendly and useful GPS system and great customer support!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Well, first of all the software has so many futures that can be useful to track all your employees and can also take to create timesheets!

    Cons


    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    September 2017

    Glad you're enjoying Plug N Track GPS!

  • Julie from Transchem Inc.

    Number of employees: 51-200 employees

    June 2017

    Great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is very specific, we can find out so much information at the touch of a button. Really like that it uses google maps to be able to see locations.

    Cons

    An easy way to load customers on to the system. It would be nice to be able to upload addresses from an excel spreadsheet right in to the system.

    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    July 2017

    Thank you Julie for your review! We really appreciate you taking the time.

  • Jeff from Jeff Dillon Fine Art

    Number of employees: 11-50 employees

    June 2017

    Great from through all stages.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Control of the performance of the fleet and driver behaviour

    Pros

    All aspects of the software are great so far. Was surprised to see what is offered. easy to order and set up. Customer service always helpful

    Cons

    nothing yet. waiting for the feature to allow a history by location by asset. I wish the advanced fleet summary had better drill downs.

    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    July 2017

    Thank you Jeff! We really appreciate you providing a review of Plug N Track GPS.

  • Shawn from United Glass Services

    Number of employees: 2-10 employees

    June 2017

    So far all good, and moving forward as we expand as a business it should be even better.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Piece of mind, as well as various reports aimed at problem areas of our business on the road.

    Pros

    Ease of setup and use. As well as the excellent customer support offered to their clients, even down to teaching the software.

    Cons

    GUI interface is slightly outdated, but even then it is not horrible. Overall very few cons for a small business.

    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    June 2017

    Shawn, thank you for you review! We really appreciate our customers letting us know how we're doing and where we can improve. Our aim is to grow along with you to ensure that when you expand we're still ticking off all the boxes for you.

  • Andrew from Saddle Lake Smoke Eaters LP

    Number of employees: 51-200 employees

    June 2017

    Michael gave good insight into software program and answered questions in easy to understand terms

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the user-friendly aspects and the information one can draw for presentation and trending. Capabilities appear to be tailored to meet even the finest of information.

    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    June 2017

    Andrew, thank your review. We take pride in providing quality support to ensure you get the kind of results that you seem to be experiencing. We try to keep our system as user-friendly as possible but we're always here to help if you need us.

  • Gordon from Pacific Coast Fire Equipment

    Number of employees: 51-200 employees

    June 2017

    Excellent product for reducing costs and fleet management.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Reduce maintenance costs, fleet and time management.

    Pros

    Ease of use for tracking vehicles and usage. Also for safety in regards to tracking vehicles in remote areas. Great reports that can be easily generated.

    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    June 2017

    Thank you Gord! We appreciate your comments. Tracking your vehicles to monitor usage, enhance safety, and lower costs is key to a tracking solution's long-term ROI success.

  • Karen from Five Star Building Maintenance Ltd.

    Number of employees: 201-500 employees

    May 2017

    I have received fantastic support and gained confidence that I am able to do what the program allows

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    the software is easy, the support is great, I am confident that I will be able to customize the program to my desire

    Cons

    I have not run into any problem or concerns with the program. I feel that I get overwhelmed when I open this up but after a while it is ok

    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    May 2017

    Karen, thank you for completing a review of Plug N Track GPS. We really appreciate you taking the time. It's good to hear we've been hitting the mark for you on most accounts. We're going to continue to work hard to ensure our system provides value to our customers and that the service level is second to none.

  • Gord from Pacific Coast Fire Equipment

    March 2017

    Great Product!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It allows us so much more flexibility when dealing with technicians locations and customer requests for service. The service and ease of use are great!

    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    March 2017

    Gord, thank you for your review! We appreciate that you appreciate the product and service so much that you would give us a 5-star review. We're certainly proud of seeing these kind of results. We promise not to become complacent though. We have enhancements coming to make your job easier and your customers even happier! Take care and thanks again.

  • Warren from Five Star Lawns

    March 2017

    Piece of mind and a great tool to manage and overlook a fleet

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall I'm quite satisfied with the service, any problems I have had I call and I'm assisted professionally and quickly. Very happy!

    Review Source: Capterra

    Response: Plug N Track GPS, B&B Electronics/Certified Radio Group

    March 2017

    Thank you Warren for your review! We really appreciate your business and we'll continue to work hard to ensure that you stay as happy as you are today.

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