AutoConnect GPS Software

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Find out more:

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About AutoConnect GPS

Plug N Track GPS is a cloud-based fleet management solution for businesses of all sizes. It caters to companies in the fleet management industry. It offers live fleet tracking, GPS tracking, real-time alerts, driver behaviour management, vehicle health management, reporting and analytics functionalities within a suite. Other features include trip history, driving metrics, incident auditing, service management and reminders, asset tracking and data exports. The software also provides instant replay features, by which users can view trip details such as arrival and departure time, after-hours usage, routes and billing information. Plug N Track GPS offers integration with Google Maps. It is available in a monthly subscription pricing. It is compatible with Window...

AutoConnect GPS Pricing

Monthly service plans are $16.95/month. Hardware pricing varies by device and application.

Starting price: 

$16.95 per month

Free trial: 

Not Available

Free version: 

Not Available

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Mapping dashboard and mobile app

AutoConnect GPS User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 36 reviews

User Profile

Greg

Verified reviewer

Industry: Facilities Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2018

Very accurate and detailed plus easy to use

Pros

map integration, ease of use, detailed reporting, pin point accuracy, email notifications to myself

Cons

losing gps signal underground which can lead to inaccurate pin point locations up to several blocks away

Response from Plug N Track GPS

Thank you for providing us with your review Greg. Happy to see that you like the system and that you find it accurate and easy to use. In regards to the losing the GPS signal when the asset is underground this is a factor that affects all GPS tracking systems. We pride ourselves on using only the latest technology to ensure our customers are as connected to their fleet assets as they can be. I'll ensure you're account representative is aware of your concern to discuss further if you wish. Thanks again for your review. We are happy to have great customers like Impark!

Replied March 2018

Scott

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Mining & Metals

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2018

Easy to set-up, great features and excellent customer service!

Pros

Report data is invaluable. Seeing daily info like stop times by delivery, fuel loss and aggressive driving behaviours is essential to ensuring you have the right drivers and that your assets are being operated in a manner that will protect them from unnecessary wear and tear! Integration with Google street view is also great when your trying to identify landmarks!

Cons

It would be nice when adding landmarks if they could be added by clicking on stop and start points, currently you have to zoom in and click beside the start or stop.

Response from Plug N Track GPS

Thank you Scott! We're happy that you find such value in the Plug N Track GPS platform and that our service is living up to your expectations. I'll ensure your suggestion regarding the method of adding landmarks makes it to our development department for consideration. Thanks again, and if there is anything more that we can do for you, please let us know.

Replied April 2018

Anonymous

Company size: 2-10 employees

Time used: More than 2 years

Review Source: GetApp

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

May 2022

Not the company to sign a contract with.

I have had nothing but issues with Certified Tracking/Autoconnect. I was under contract and for 2 years I dealt with the company about their units not working. I spoke to many different account managers, and upper level staff. NO ONE, and I mean no one, ever fixed our issues. Their system works well for a shot time, then it starts to fail, we had 14 trackers, by a year in, less than half of the trackers worked, talking to the company gave nothing but lip service and excuses on why their product wasn’t able to consistently work. When out contract was up they worked diligently to try to get us to sign another contract, they had no interest in standing behind their product, just an interest in keeping their billing consistent. I would not recommend them to any company, they run under a few different names. I spoke to Titan tracking as well and they fall under the same umbrella. Avoid at all costs. If you look at the previous reviews, one is from [SENSITIVE CONTENT], he was one of their account managers, so they are obviously posting fake reviews to boost business. If you search other reviews you will see the pictures that show he works there

Pros

It worked well for the first few months.

Cons

The units have a short lifespan and the company doesn’t replace them or stand behind their product.

Arleen

Company size: 11-50 employees

Industry: Consumer Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2018

The Plug n Track Software has been a fantastic asset to our company so far!!

The best benefit was efficiency.

Pros

This software has streamlined our operations completely. We now know where all of our techs are in the GTA and do not have to call around to see where everyone is. When a customer calls and needs service right away we know exactly who is closest and how long it would take to reach them. Fabulous!!!

Cons

There are no real draw backs to this software so far. The only room for improvement would be the mobile app that doesn't allow for reports and such but really, we have those on our computers so not a super huge deal.

Response from Plug N Track GPS

Arleen, thank you for leaving a Plug N Track GPS review. We are very pleased to see that our system is working out so well for you! We continue to update the software and mobile app, so thank you for your feedback. If you ever need any assistance, please let us know. We're happy to help!

Replied July 2018

Anonymous

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2017

Very informative and personable training session, great stuff Mike!

The ability to assign assets efficiently to task, review routes, understand fuel consumption, and monitor driver behaviour.

Pros

The interface. It's so intuitive and quite easy to manage. The options are at your fingertips and the integration into Google maps is a smart feature.

Cons

Some of the outputs on the reports could look a little sharper and easier to read, format-wise.

Response from Plug N Track GPS

Thank you for your review! We really appreciate you taking the time.

Replied December 2017

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