All PTM-VISION Reviews
1-25 of 39 Reviews
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John
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Using Vision Daily
I love the company. We started with Jim back around 2003-2005 I think. We have been with Pluss for many, many years. My father had Pluss software before it was Vision, it was called something else and it was on a DOS platform. About 2011 we switched to Windows based Vision Software. We love that Vision is, for the most part, easy to use. It can be complex at times but the staff is accommodating to us when we have questions.
PROSI love the functionality of the Work Orders and Sales Orders. It is so simple to go in and write a work order and to set up labor codes. Set up pricing. The program is fast in this regard. It flows well and makes the transaction with the customer go well also. For instance, if a customer asks for an estimate, it is very simple to pull them up, create an estimate and pull the unit from the choices previously entered in. Work orders, sales orders and processing them though is very simple. Accounts payable and accounts receivable are also very simple and straight forward. Pulling these reports is simple and easy to do to manage the business as well.
CONSSome reports are difficult to find. Many keystrokes to get a report - for instance, to pull a commission report for my parts manager takes around 12 - 15 keystrokes and has me searching for the data. I have the process to pull it up written down and have to look at it every time as it is complicated. I have enough to do without complications from trying to retrieve data. I don't even know what reports I may be missing out on, because they are so complicated to retrieve. I need more data on inventory reports but I was directed that I should spend quite a bit of money and time to come take a class in Montana. I don't have time to leave my business for a class. We are in the middle of a Pandemic where I am hoping just to survive all of the economic downturn created by Covid 19, Riots and Anarchy. I just need a manual on what reports there are, how they may benefit me and the keystrokes to pull them up. That would truly benefit me.
Reason for choosing PTM-VISION
We are always searching to make our company better. I get calls all the time from companies selling other software products but I currently have no reason to switch. I like Vision. I like the people there. My employees like it and the price is reasonable. I specifically mentioned that I like the people. They are very helpful and they have good attitudes towards us as customers. That is a big deal to me. When I call in for help, I don't want to be treated like a number. Software is software, but people make the difference and that is really what keeps me as a customer. Don't let that slip as you get bigger. It's the first thing you notice.
THERESA
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
NEW DEALER
THE SYSTEM IS EASY TO USE AND WORKS WELL AS A DMS
CONSWE STILL ARE WAITING ON SOME WORK AROUNDS TO BE FIXED
Reasons for switching to PTM-VISION
TO MOVE TO A DEALER MANAGEMENT SOFTWARE FROM TWO DIFFERNT SYSTEMS TO ONE
Neal
Transportation/Trucking/Railroad, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Mid Minnesota truck parts and service
We have been a customer for over 30 years. We would not have stuck with you for that long if we did not se value in the system.
PROSIt covers a lot of aspects of our business fairly well. It is an adaptable platform that has many options.
CONSIt has been and remains glitchy. Locking up and erroring out on a fairly consistent basis.
Reason for choosing PTM-VISION
Seemed Like the best available option at the time. We did make the trip to Columbia falls and visited with you folks in person.
Reasons for switching to PTM-VISION
Karmak system became way too expensive.
Michael
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Vision program
good overall and the customer service is the very best. [sensitive content hidden] makes things happen. He has always done us a great job.
PROSDiverse program does everything that we need it to do for us
CONSlots of ghost in the closet things that keep happening that should be locked down.
JANNA
Maritime, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
BEGINNER CFO
VISION AS A COMPANY HAS ALWAYS BEEN AVAILABLE IN A TIMELY MANNER AND THE STAFF WE'VE WORKED WITH OVER THE YEARS HAS BEEN VERY CAPABLE AND RESPONSIVE TO OUR NEEDS AS A COMPANY, ESPECIALLY THE ACCOUNTING STAFF FOR WHOM I HAVE THE UTMOST RESPECT FOR. THANK YOU ALL
PROSTHE ACCOUNTING PORTION OF THE SOFTWARE INTEGRATES PAYABLES AND RECEIVEABLES AND PROVIDES ALL THE NECESSARY TOOLS FOR SUCCESS. ESPECIALLY REGARDING MONTH END BALANCING AND THE INTEGRATION TO THE WORK ORDERS.
CONSTHE ONLY CONS FOR OUR BUSINESS APPLICATION WAS THE AMOUNT OF DETAIL NECESSARY TO INTEGRATE WITH VISION. OUR COMPANY HAD A MAJOR CHANGE IN OPERATIONS AND DETAILS WE NOT EASILY OBTAINED, ALTHOUGH WELL WORTH THE TIME AND EFFORT
Reason for choosing PTM-VISION
QUICK BOOKS DID NOT MEET OUR NEEDS AS A MAINTENANCE SHOP
Reasons for switching to PTM-VISION
THE SOFTWARE WAS OUT DATED AND THE COST TO UPGRADE, WITHOUT HAVING THE NEEDED CAPABILITIES TO RUN OUR COMPANY, PUSHED US TO SEARCH FOR A SOFTWARE PROGRAM TO MEET OUR NEEDS
Jeff
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2020
Decent software but needs an update
We are still using the software with hopes that there will be some improvements to the overall program. Vision certainly has some big potential if the developer is willing to invest the time and resources to improve upon some of the downsides rather than simply using work arounds. Overall our experience has been so-so with some ups and downs and I wouldn't go out of my way to either recommend nor discourage anyone else from using it.
PROSI like that Vision is an install based platform. This means that even with network outages I can still operate my business. Vision has some features that after some time to learn them can be very helpful.
CONSThe GUI is very dated and certainly brings me back to the 90's. A GUI update in additiion to the simplifion of multiple features and the deletion of some old features that "no one uses anymore" would be highly appreciated. Their pricing structure for the software can be prohibitive to smaller business and adding features beyond the basic (very basic set up) adds up very quickly. Implimentation was a bit of a nightmare unfortunately which we can certainly take some blame for however, we were put in a position of manually entering all of our data which would have taken months or paying them an extra fee to have them use their propriatary systems to do it for us. This hasn't been the norm for other software we have used or looked into. The required training was also fairly pricy especially considering the overall monthly cost to use the software. As a Canadian user the overall cost is quite a bit more with the exchange rate as the company has no Canadian pricing structure. Hardware integration has also been less than desierable as the list of compatable hardware devices (Printers, Scanners etc.) is fairly short. We would have to downgrade some of our equipment to be able to be compatable with Vision and take full advantage of the features.
Reason for choosing PTM-VISION
Install based
Reasons for switching to PTM-VISION
We had outgrown the capabilities that quickbooks could provide.
Pete
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Garbage in Garbage Out
Just in the efforts alone that [SENSITIVE CONTENT HIDDEN] gave , really made me feel comfortable with the system and wanting to learn more about its capabilities, which is when everything changed when I met [SENSITIVE CONTENT HIDDEN]. She is very customer service oriented and learned exactly what our needs were. She was able to work with myself and other members in establishing a training curriculum that helped with the financial management of the system. what we had learned was that a lot of the issues we were experiencing were of our own creation, hence the term Garbage in Garbage Out. Since then we have seen better results in the accounting portion of the program. However we still were experiencing severe issues with the stability of the system and again working with [SENSITIVE CONTENT HIDDEN], we decided to go with their on site server program, which has been phenomenal. The rollout was a breeze with the great assistance by [SENSITIVE CONTENT HIDDEN] who had us up and running within an hour with no disruption to our data or business. We also went with the charge card processing system that directly works with our service and invoicing system making everything more efficient and saving us time. There is still a long learning process, because there is so much that can be done with this software. The help tutorial is very helpful but overtime and with the support given by Pluss which has been great I see us utilizing it to its full potential which should result in immediate results and profitability to our company.
PROSWhen I first came on board, the Vision software was not very well liked by my company and some of its users, including our hi level management. The system had severe issues with lag time, crashing and other issues involved with the accounting functions. However over the past year I have worked closely with the Pluss Team and have been able to address a lot of those past issues. My First experience was with the Inventory Control functions. In a nut shell our inventory was way off, mainly due to procedure issues. The first step was to install the Vision Mobile App, that would allow to label and scan items, which helped in our reconciliation of the Inventory. At first I ran into installation issues with the hardware but after working with [SENSITIVE CONTENT HIDDEN] from Pluss, we were able to get it running. Kudos to [SENSITIVE CONTENT HIDDEN] who out in a lot of time and effort, as most of the issues we incurred were because of my IT Support. But [SENSITIVE CONTENT HIDDEN], was a champion and helped me also navigate the system. We now have a great system in place, we are processing the flow of parts exactly as intended and have actually started to see great results coming out of our parts department especially with returns and cores.
CONShonestly since we upgraded to the onsite server, I have yet to find any major issues with the program.
Reason for choosing PTM-VISION
This was the original System in place, but we were looking to
Steve
Consumer Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Vision review
Overall the experience has been good. I have always appreciated the people who help me repair issues with software, hardware and when we make boneheaded mistakes. I have always been a fan of how relatively easy the software is to learn and use. It has been a great business tool for TSI.
PROSWhen we made the change from Karmac to PTM the driving factor at that time was cost. We were forced to make changes due to Y2K and it was a much better choice to switch than to pay a high fee just to get a patch job from Karmac. My bookkeepers at that time had some experience with the accounting features of PTM due to our Florida branch was using the software. That alone had a large impact on our decision to go with PTM. Later we also learned to appreciate the inventory and point of sale features.
CONSTrying to get software to completely fit the way we run the business is always a challenge. Attempts are made to make it more of a custom fit but you usually have to bend to the ways of the software since things are designed to fit the masses. Other than that the purchase order functions have always seemed to have some issues that we have learned to deal with.
Reason for choosing PTM-VISION
mainly due to the experience we were getting from our Florida branch.
Reasons for switching to PTM-VISION
mainly due to Y2K but we probably would have done it as some point since our other branch had been using it for a few years.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2019
Data requires a lot of oversight
Overall the system is functional. Although the software does run slow unless you are on a remote desktop situation. From talking to IT folks, the issue seems to be connected to the FoxPro database structure that it uses which is about 20 years old and most apps do not run on anymore. But you get what you pay for. PTM-Vision is super cheap up front which makes for an enticing offer. But you pay for it in lack of features and sometimes glitchy and slow running software. Also, the reporting is okay, although limited. And they are nothing compared to the BI reporting you can do with many of the other software options.
PROSIt is very affordable. The support is friendly and most of the time are able to solve your problem quickly.
CONSThere are a lot of strange happenings in this software. Payments on customers accounts will randomly change amounts. Nobody has ever been able to explain this. Workorders will randomly duplicate themselves. There are a number of 'utilities' that you need to run in order to get accurate reports. You have to be vigilant about double checking your data.
Vendor Response
Thank you for the kind words in regards to our professional staff members, we take great pride in all of our employees so much so we bought the company. It would be impossible for us to address each issue you are experiencing here but we would appreciate the opportunity to do so at your convenience. The most successful companies we work with are those companies that interact with us. Please give us a call anytime, happy to help.
Replied April 2019
ERIK
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
CHARLES AUTO ELECTRIC REVIEW
EASY TO USE. SOFTWARE UPDATES WERE READILY AVAILABLE. TECH SUPPORT IS ALWAYS AVAILABLE.
CONSLITTLE CONS. PERHAPS SOME OF THE SOFTWARE FEATURES WERE MORE DIFFICULT, BUT THEIR TECH SUPPORT WOULD EXPLAIN SIMPLY.
Ilone
Machinery, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
just putting in my two cents, learning this program for the past 6 weeks
payments on customers orders need to be done correctly or it doesn't show up right. maybe theres too many steps ?
PROSits has lots of good tracking, but its only as good as the people entering the information to follow through . we have lots of issues with taxes and not adding up right which makes a lot of work to back track and make them right.
CONSthe tax lines with the reports leaves much to be desired, too much puzzles to solve and trying to get a good report that taxes add up at the bottom line .
Reasons for switching to PTM-VISION
thought this would be better for what we do,.
Trevor
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Awesome
I love the software and it's helped me manage my business and make it more profitable.
PROSI love the features and customization of the software.
CONSI really don't have any cons. The system is amazing, and the staff is very helpful.
Reasons for switching to PTM-VISION
I needed a system that could track everything better.
Rhonda
Consumer Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Truck repair operating software.
We purchased the system after reviewing the on-line demo. The only issue I have is training. We have a small office, each of us wear many "hats". It would have been great if it were cost effective for us to have on-site training that we could have done in the afternoons or on Saturdays.
PROSThe reporting features of this software are very good. The customer service is amazing, they are quick to return a phone call and to assist with any questions or training you may need.
CONSWe have had issues with making the work orders work with our Mitchell estimating program. We would love for our estimates to be able to be converted directly to a work order and then an invoice. We now have to process an estimate then enter a work order from the estimate and then close the work order and process the invoice.
Reason for choosing PTM-VISION
We needed a system that could handle inventory with multiple locations . Pluss had better solutions for our accounting needs and our inventory system. They were also much more helpful during the investigating process.
Reasons for switching to PTM-VISION
We needed more updated software that could handle our work orders and truck repair tickets.
Ron
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2020
Keeping up with the times
every shop needs a good software for use of the shop managers. this system does a good enough job of that. don't take a long time to make a work order. some of the parts could be made easier to use and the bar coding version made better. system gets expensive once all components are bought to use it fluently.
PROSreports from the service side It has a good service side or sales Easy and fast to make a work order
CONSnot a fan of the updates. they seem to make changes with the system and we don't know what they are until we open the system to use and find them. especially surprises in the parts and inventory area is hard to handle at times. System has a lot of options, but once we tried to use them they did not fit in the system without too many steps and cumbersome to use.
Reason for choosing PTM-VISION
at the time we looked at it seemed to be good at reporting. also the easy of making a work order. PRICE. you really never know all about what a system will do for you until the employees have used it for a year or more and you can see all of its downfalls. the salesmen did a great job of showing it and talking it up.
Reasons for switching to PTM-VISION
it was not internet based at that time and could not get good reporting for mechanics hours and work order processing. could not get anymore out of a terminal system.
Aaron
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Great software for those wanting to have a good program without breaking the bank!
I personally have used PTM's software since 2004. So I do have experience with all of the product changes and features inside of the program. I have found that I am able to train our employees pretty easily, and most seem to pick up on it rather quickly. Anytime that I have a question or put in a service ticket it is handled promptly and to our satisfaction. Bottom line the Vision software from Pluss gets the job done! It handles our day to day without spending an arm and a leg.
PROSThe best thing I have to say about Vision is there customer service, they are very quick about helping you get through any issues you might run into. The price for this product compared to others that offer the same features makes this a no brainer. We use Vision for shop jobs, parts sales & inventory, vehicle sales, timeclock, A/R & A/P and reporting.
CONSThe only issues that we have run into here is some of our staff are older, they tend to struggle with basic computer knowledge.
Reason for choosing PTM-VISION
I chose Vision number 1 because of the ease of transition for us, we were already using another of their products so it was streamlined to go to Vision. Number 2 It met our needs. 3 I knew how great their customer service was. 4 Cost.
catherine
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed July 2017
getting any reports from this software is very difficult and usually the numbers are incorrect.
no benefits
PROSThe support people are very nice the invoices look professional. It's not as expensive as some of the better programs
CONSIt's not a reliable software and I don' t recommend it for inventory or financial information the numbers we enter are not the numbers for some reason they change and you have to call support to fix the problem.
Vendor Response
Hello Catherine, we are sorry for the frustrations you have felt with using certain areas of our program. We want to solve the problems that you, Karl, and Jennifer have experienced, however, we have not had any luck getting in touch with you despite our many attempts. We pride ourselves in our training and support here at Pluss and we value all customer feedback - finding a solution to the issues you have mentioned is our ultimate goal here. The problems you are having are very inconsistent with the experiences of our other customers. We believe the inaccuracy of information could stem from improper use of the software. We've extended an offer to help cover the cost of training, and that offer still stands. Finding a solution to any problem requires communication and collaboration on both ends. If you can assist in the communication and allow us to help, I am confident we can earn your trust back on the functionality and reliability of PTM-Vision. Please call or email us anytime.
Replied June 2019
Wendy
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Growing our Business
The biggest benefit we have found while utilizing PTM Vision is the usefulness of purchase orders and posting items received or used per customer immediately during the receiving process.
PROSThe features I like most about PTM Vision software are the abilities to access all company information in one place. Such as vendor and customer information, inventory and margins at your fingertips. This was essential in growing the business from a repair shop to a full blown diesel engine repair facility.
CONSMy least favorite feature of PTM Vision is the reporting and how difficult it is to run simple reports. The path to follow isn't always easy and the information is very in depth and times and vague in some reporting situations.
Reasons for switching to PTM-VISION
We made the switch to PTM Vision because of the inventory features and the ability to view different scenarios of margin/markup before the final invoicing takes place.
Ryan
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2020
PTM Software Review
It has been a well enough experience, that we keep using the program.
PROSI like the program. Works with ease being our service facility runs day and night. Users don't get hung up to the point they can perform simple jobs tasks as i have seen with other programs.
CONSSearch functions for customer lookup as well as parts look up are very dated. System needs more intelligence in that area as i have seen using other programs where less is more in the data search fields. System bogs down with overwhelming amounts of data we put into it and we need to index often to avoid this. It would also be nice if it was a sequel based program vs foxpro - notes that i have heard through our company's IT dept.
Reason for choosing PTM-VISION
Ease of use for staff and speed getting washbay customers in and out
Reasons for switching to PTM-VISION
AS400 system that was to complex and outdated for new employee.
Kay-Cee
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Finally found software to fit our diesel truck shop and parts department!
My experience with PTM-VISION has been amazing! The people they hire really know their stuff. When you call for help they put you with people that have actual experience in the field- parts, service, and accounting. You just tell them what you are trying to accomplish and they help you get it done fast!
PROSWe have a very large inventory. This software not only keeps track of everything we stock, but we can import our price catalogs with ease. Reports in this system are endless! If they do not have a ready made report, you can build your own and save it. Service and customer tracking are great as well as accounting and finance. Very well rounded system overall!
CONSThere are so many cool features in this system that even after a few years there is so much more to learn. The only con is that I do not have enough time to explore all the functions and integrations.
James
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Customer Service Touch
As a transportation repair provider, we have the ability to customize invoices, stock in inventory and vendors all under one roof. My field technician is comfortable with the software which is what matters most.
PROSWe have an awesome account manager that actively reaches out to see if we have questions or if we need further training. What we like most is integrated merchant payment processing. We started out as a new business using Square & Stripe, but the per transaction fees started to hurt. On the account side, the reports are robust but not as intuitive to run as they could be. We chose to rely on the knowledge base help articles after the initial training was completed which are through.
CONSTraining - Cost for live help when a video tutorials would be better long term User Interface is a facial wart but the UX is fine after time Emailing out of the software requires a connection to an email client. This integration was not covered in training as far as we are aware.
KIM
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2020
PTM-VISION Review
FAIR
PROSAVAILIBILITY--AND EASE OF USE---AFFORDABILITY--
CONSCORES----REPORTS-----CHANGING OF PERSONAL
Reason for choosing PTM-VISION
PRICE
Vendor Response
Thank you for your review and the honest feedback. We are glad to see that overall you are satisfied, but it looks like we have some work to do to help improve things for you. You have been with us for a long time and your opinion is very important to us.
Replied July 2020
Johnny
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Company that helps you Succeed
Awesome they have been one of the Keys to our success and just darn good people to work with
PROSI have been with PTM for 24 Plus years they have always worked to make there Product better to help you as a Business succeed, They seek the input of me the customer and end user of what we need to make our operation efficient and successful
CONSThe only Complaint I have is the Accounting Module is made for accounts and doesn't work well with with us that are not accountants
Reason for choosing PTM-VISION
We sold our business in 2008 and decided to renter The Truck Repair Business in 2017 so we looked at what was available and it was an obvious choice to return to Pluss Corp the are the Total Package if you own a Repair or parts Business
Ken
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Review
Overall, above average experience.
PROSThe program is very stabile. Support team is quick to respond.
CONSExpensive. Can't access inventory on cell phone. Invoices stored on date opened, not date closed. Can't email PO, long descriptions become unreadable.
Reasons for switching to PTM-VISION
Pace support very poor.
Justin
Transportation/Trucking/Railroad, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Productivity that works for your bottom line
When we were looking for a new software system for our shop we were wanting something that would help us track all aspects of our spending, production, receivables, payables and earnings. Vision brings you that plus more. What we really enjoy about using Vision is the integration of CC payments, Ease of use, ability to track and manage our shops productivity for each job, and the ability to properly charge for the services that we provide. Vision has helped bring value to our business and it will yours too!
CONSI would like to see an iPad app that would allow us to create and close work orders from, inventory counts etc.
Reason for choosing PTM-VISION
Overall the attention to detail and customer service.
Roseanne
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Glad for the customer support
Glad we have the application and it's support team.
PROSAs far as the software, we like the inventory, account setup, accounts receivable, and accounts payable features the most. We also like the integrated credit card processing. Customer support for VISION is great. You get real people right away (very good thing during a time that requires a call to support.) They listen, respond, follow up. And they're patient and kind about it.
CONSLike most applications, one must learn to work with it's little quirks. The billing feature is our least favorite. It seems to take longer to get good at using it, however, that may make sense, as it is likely one of the more complicated features in the application.