--- title: "RAM Tracking Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of RAM Tracking. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RAM Tracking is a good fit for you!" source_url: "https://www.softwareadvice.com/fleet-management/ram-tracking-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [GPS Tracking Software](https://www.softwareadvice.com/field-service/gps-tracking-comparison/) / [RAM Tracking](https://www.softwareadvice.com/fleet-management/ram-tracking-profile/) / RAM Tracking Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/fleet-management/ram-tracking-profile/) Reviews [Alternatives](https://www.softwareadvice.com/fleet-management/ram-tracking-profile/alternatives/) # RAM Tracking User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 88 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.5/5 - Value for money: 4.3/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 67 reviews (76%) - 4 stars: 12 reviews (14%) - 3 stars: 1 reviews (1%) - 2 stars: 1 reviews (1%) - 1 star: 7 reviews (8%) ### Most mentioned pros - once its up and running it's nice to know where people are in the field without having to call them. - You simply receive a tracking ID and you're good to go - It is not hard to understand, super user friendly ### Most mentioned cons - Great until we sold a van, then we had to continue paying for a service not used. - The crews weren't happy. - Do not sign any agreements with RAM! ## RAM Tracking customer reviews Showing reviews 1-25 of 88 (page 1). ### Outstanding Product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used other for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience is exceptional. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is outstanding and it is quite easy to use and navigate. You have GPS tracking of your orders and you also get notified when your orders leaves the warehouse until it arrives to its destination. #### Cons There are no features that are missing or can be improved from this product. --- ### 10/10 For RAM Tracking! - Overall rating: 5/5 - Reviewer: Lauren R. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. What we needed from a vehicle tracking company is perfectly met with the RAM Tracking services - Every issue that I have ran into I have been able to call them and they will walk you through what you need to do to get a specific report produced or if I am having an issue with a unit they are able to reset it immediately, I haven't had a question be unanswered and is always dealt with in a timely fashion. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What we like most is.. You can easily pull up the status of vehicle/driver in question There is the option of 'Detailed Report' Which will show you minute to minute of Driver's route The weekly reports can be set up to be emailed directly to you, For your review You instantly know where your vehicle is Their map is very detailed shows all roads/ Side streets You can tag 'Driver home" or "Supplier's name" so you can see where vehicle is stopped #### Cons What we least like about the software is very minimal.. Sometimes there is a glitch or their servers are being updated that we would see a drop in the service but it does pick back up at the earliest chance it gets- We understand there has to be a chance for updates to serve us better! #### Vendor response Hi Lauren, Thank you for taking the time to review RAM Tracking. It's great to hear that you're happy with our all aspects of or service and we can help boost your businesses efficiency! Many thanks, The RAM Tracking Team Replied September 2018 --- ### Landscaping/Snow Removal with RAM Tracking - Overall rating: 5/5 - Reviewer: Ryan D. - Industry: Construction - Company size: 2-10 employees - Product usage: Used unspecified for more than 2 years - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Able to keep track of time spent on jobs to ensure proper billing Helps with liability claims in the event of a snow related slip and fall -- can prove trucks were there to plow or salt #### Cons That it needs to be a full year contract -- I would prefer to have in my tractors for winter so I could keep track of billable hours when plowing and show customers the times they were there but it doesn't sense to tack tractors in summer months --- ### HAFS Inc. Review - Overall rating: 5/5 - Reviewer: Dan S. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered Very good Tracking APP, for use by our staff. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 'Real time' Monitoring of fleet, and report generation are sufficient for our use. #### Cons RAM Tracking software does integrate with our existing Administration software. #### Reasons for choosing RAM Tracking There are countless companies located in Ontario Canada providing GPS accessibility, RAM was able to provide cost effective features, and support. Sales staff where knowledgeable and explained system features and options. #### Reasons for switching to RAM Tracking Costs, subscription limitations, lack of support by both Technical and Administrative --- ### Know where they are all the time! - Overall rating: 5/5 - Reviewer: Peter G. - Verified reviewer: Yes - Industry: Fishery - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros If you want peace of mind over your fleet then this is the software that you want. I decided to look into fleet tracking software about a year ago and I found RAM Tracking. I saw a demonstration of it at a trade show at the time and I was skeptical but I took the plunge and made the purchase. I had it installed in all of my business vehicles and also in my kids vehicles to give me extra security. I do enjoy the features this software offers which includes location and speed. I can also tell if the vehicle is running or is shut off. Over all a great tool to have as the only manager in my company and this allows me to be in more then one place at a time! #### Cons I sometimes have connectivity issues with the application where the vehicles show up on the map are not where the map is showing them to actually be but for the most of the time it works flawlessly. #### Vendor response Hi Peter, Thank you so much for your very positive review of the RAM Tracking software. We appreciate the feedback and will pass on to the team. Great to hear that you can see so many benefits from the product when in use. Kind Regards, RAM Tracking Replied March 2019 --- ### Not honest with customers… - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Would never recommend this company. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The app would tell you the general location… not very specific. #### Cons The staff and management are very dishonest with contracts and conflict resolution. Communication is not their strong suit. --- ### Professional Scammers - Overall rating: 1/5 - Reviewer: Amir G. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Their agents are not honest with you at all, they give you a big contract to sign and no way to get out of that contract! This team started overcharging us, and we got no response from their customer service at all. I sent them several emails requesting for service cancellation but they ignored them all! After 3 months follow up, they got back to me and said your subscription is automatically renewed for another year and you have to pay us for another 12 months. I humbly requested them for cancelation and addressed them to my emails for cancelation requests, but their agent ignored them all. I stopped paying their bills as it was the only thing I could do. Now, they are sending me a letter from a lawyer threatening me for farther legal actions if I don't pay their bills for another year while I am not using their service. #### Cons Never sign an agreement with this company. --- ### Awesome Tracking System - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Tracking system can help businesses identify how and when they can improve their efficiency. #### Cons I expected more improvements and more updates #### Reasons for choosing RAM Tracking it's better than other product so far --- ### RAM Tracking - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great way to keep track of our drivers, and easier and quicker way to let our customer know where our drivers are. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - easy use - nice clear map - great zoom - route replay #### Cons - wish user location was more accurate. - if they could display multiple user with the same postal code --- ### Essential to have - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Warehousing - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros As a warehousing/logistics company, this is the type of software we have needed for a long time. We love being able to pull up the status of the drivers with the touch of a button and having great weekly reports. #### Cons There are sometimes drops in service but this is not something I am too concerned about long-term. Their customer service is great and I know they are looking at building their stability. --- ### Stellar from Start to finish - Overall rating: 5/5 - Reviewer: Neyomi M. - Industry: Import and Export - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The process is so simple; you sign up, pay, they mail the units, they schedule an appt and the installer comes and installs the units and we track! The installer is such a wonderful person and super helpful and knowledgeable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very easy to use and because everything is in real time we can schedule extra pick ups and deliveries if we need to. We also like that is it's easy to share, download and print straight from the software. #### Cons Can't say we have anything we dislike right now. #### Vendor response Hi Neyomi, Thank you for your 5 star review of our product and services! We're happy to hear you're satisfied with everything and have yet to find any issues (hopefully you never will!) Many thanks, The RAM Tracking Team Replied September 2018 --- ### Very pleased with our system - Overall rating: 5/5 - Reviewer: Jim E. - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very pleased with Ram, we’ve used the system for years and will continue to do so! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really enjoy having an accurate third party tracker my system for any potential slip and fall issues as well as being able to locate any of our units at a push of a button #### Cons Haven’t had any issues yet and we’ve been using them for years #### Vendor response Thank you Jim for your five star review! We really appreciate your feedback and I will pass it onto the customer service team. Thank you! Kind Regards, RAM Trakcing Replied September 2018 --- ### Very Happy. - Overall rating: 5/5 - Reviewer: Netta T. - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We have been using RAM Tracking to track all our service technicians for many years. We are very happy with the product and service we have been receiving. I strongly recommend using RAM Tracking. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I find the software user friendly and very easy to use. #### Cons I really don't have anything negative to say about the software. #### Vendor response Thank you Netta for your five star review! We really appreciate your feedback and I will pass it onto the customer service team. Thank you! Kind Regards, RAM Trakcing Replied September 2018 --- ### Awesome !!! - Overall rating: 5/5 - Reviewer: scott h. - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. they helped me every way possible setting it up and teaching me what i needed to make my business run smoothly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My guys travel all over the country and usually out of cellphone range . I require them to check in every 4 hours . if i dont hear from them i can see if they are in trouble so easily no matter where they are or where i am ! #### Cons I really dont have any complaints ! Im constantly learning #### Vendor response Hi Scott, Thank you for your review! It's great to hear we can help you out - We're always here to help if you need any further training just give us a call! Many thanks, The RAM Tracking Team Replied October 2018 --- ### Ram Tracking - Overall rating: 5/5 - Reviewer: Steve T. - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great tracking and great team representing RAM! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its effectiveness and accuracy. It can always be counted upon daily to watch our fleet without having to make calls to our drivers. #### Cons everything is good in my books no need for improvement #### Vendor response Thank you Steve for your five star review! We really appreciate your feedback and I will pass it onto the customer service team. Thank you! Kind Regards, RAM Trakcing Replied September 2018 --- ### Stay away, stay safe - Overall rating: 1/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Very poor experience and a lot of miscommunication #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It was a lot of promises and talks. How great they are until you signup. #### Cons Super unprofessional and unhelpful. They lock you in the contract doesn't matter if it's Covid or not. I can't wait to be done with this contract. --- ### Ram Tracking - Overall rating: 4/5 - Reviewer: Larry F. - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Ram helps me to keep an up to the minute tracking of my Fleet. This helps in both customer service and service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros easy to use software. mobile app is great. #### Cons Software has some lag times on vehicles. #### Vendor response Thank you Larry for your review! We really appreciate your feedback and I will pass it onto the customer service team. Thank you! Kind Regards, RAM Trakcing Replied September 2018 --- ### Great Tracking Software - Overall rating: 5/5 - Reviewer: Tasha R. - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Software tracks all our vehicles and provides us accurate information for scheduling and costing purposes. #### Cons Can't think of anything. It does what we want it to. Not applicable. #### Vendor response Hi Tasha, Thank you for your 5 star review! It's great to hear you're satisfied with our product. Kind regards, RAM Tracking Replied September 2018 --- ### Ram Tracking 5 Star Review - Overall rating: 5/5 - Reviewer: Adam K. - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Extremely satisfying, from Support to Sales. We will be customers for the long term and will be recommending your services to fellow business owners. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its ease of use, accurate data, multiple functions and features. Lots of viewing options and details for the end user. #### Cons We like everything about the software. #### Vendor response Hi Adam, Thank you for your positive review! We're glad you're satisfied with our product and services. It's great to hear you will be with us long-term! Many thanks, The RAM Tracking Team Replied October 2018 --- ### Best time keeper - Overall rating: 5/5 - Reviewer: Mauricio G. - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I've had to use it to successfully fight a traffic ticket and I can keep drivers accountable for all day activities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really easy to use, ideal with time disputes, helpful directing drivers heading to heavy traffic. Absolutely cost effective #### Cons So far I have not encountered any problems with the software #### Vendor response Thank you Mauricio for your five star review! We really appreciate your feedback and I will pass it onto the customer service team. Thank you! Kind Regards, RAM Trakcing Replied September 2018 --- ### Easy to use. - Overall rating: 5/5 - Reviewer: sylvia w. - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We brought this into our business to track all company vehicles. It has brought not only an ease to our minds but also has proven to help us improve productivity and save time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use. The app and the online portal are easy to use on the fly. #### Cons I honestly can not think of a con at this time. #### Vendor response Hi Sylvia, Thank you for your 5 star review of RAM Tracking. Glad we can help your business improve productivity and save valuable time! Thanks again, The RAM Tracking Team Replied October 2018 --- ### Good service - Overall rating: 5/5 - Reviewer: Rohit K. - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to understand & Customer service is great #### Cons Sometimes it take time to load & rest is good #### Vendor response Hi Rohit, Thank you for your review. Glad to hear your happy with our product and service. Thanks again, RAM Tracking Replied September 2018 --- ### RAM Tracking review - Overall rating: 5/5 - Reviewer: Roman K. - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. From exceptional customer service right down to detailed tracking of the vehicles , the whole experience has been hassle free and a very positive experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, informative and very detailed easy to read information #### Cons There is no negative feature to report. You can choose to only use the information you require. #### Vendor response Thank you Roman for your five star review! We really appreciate your feedback and I will pass it onto the customer service team. Thank you! Kind Regards, RAM Trakcing Replied September 2018 --- ### Great service. - Overall rating: 5/5 - Reviewer: Douglas G. - Industry: Facilities Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Multi platform software. Allows us to track our fleet from any device. #### Cons A bit slow. It’s not real time but close enough. #### Vendor response Hi Douglas, Thank you for your review. Glad to hear you're happy with our services! Many thanks, The RAM Tracking Team Replied September 2018 --- ### DEL Windows & Doors - Overall rating: 4/5 - Reviewer: Joanne B. - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Benefits realized - being able to track efficiencies with our fleet & vehicles #### Ratings breakdown - Ease of use: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Interactive Map Being able to zoom to a street Being able to save the exact location Report's feature #### Cons Until I was familiar with the software, I didn't find the user guide or video's to be helpful. #### Vendor response Hi Joanne, Thank you for your review. We're glad our traking has provided your business with some positive benefits, We will certainly take on board your comments regarding our guides and video. Thanks again, The RAM Tracking Team Replied September 2018 ## More reviews [Next reviews](https://www.softwareadvice.com/fleet-management/ram-tracking-profile/reviews/?page=2) --- RAM Tracking Reviews, Pros and Cons - 2026 Software Advice