The Rand Platform

RATING:

3.5

(16)

About The Rand Platform

Rand McNally Fleet Solutions is a cloud-based fleet management platform that enables businesses to streamline processes related to asset tracking, logistics, vehicle routing and more. The solution helps users track vehicles or asset locations, create geofences and facilitate communication among teams, ensuring visibility across activities. Rand McNally Fleet Solutions allows drivers to locate or plan routes, track weather, traffic conditions or fuel prices through voice notifications, maps, service alerts and monitor key metrics on a virtual dashboard. It lets professionals create routes for fleet across locations, calculate mileage, audit tax records and more. Additionally, managers can utilize the customizable reporting functionality to identify risks through rep...

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Rand McNally Fleet Solutions route details
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The Rand Platform Reviews

Overall Rating

3.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for The Rand Platform

1 - 5 of 16 Reviews

User Profile

Michael

Verified reviewer

Civil Engineering

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2017

Easy System to use. Excellent Implementation Support. Custom Features to meet Business Requirements.

Our primary goal was of to provide greater visibility and ensure the safety of our workforce during high volume fault events. If for any reason communication was lost to an employee we could utilise Fleetsu to see their location and provide assistance if required.

PROS

During the implementation phase, we develop some custom features that would minimise the ability for end users to deactivate the system. Working with Fleetsu on this was an excellent experience and the delivered in rapid time.

CONS

This is currently being resolved, but at the moment you must log a support ticket to add or remove a device.

Joe

Transportation/Trucking/Railroad, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed October 2021

Needed some work.

We used it for aprox. 6 years, we saw a lot of growing pains, with the technology changing so much at the time. It was getting better, then we moved to do to being bought out.

PROS

I thought the routing part of the system was "ok", but it was a nice add-on.

CONS

The generation I was using was kind of complicated for our drivers 6 years ago

Reason for choosing The Rand Platform

I felt that Rand McNally being the ones that put out the maps, their GPS would be very good.

Reasons for switching to The Rand Platform

We were bought out and that is what the new company used.

Cammy

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2021

Rand McNally

I contacted the company sent device to them they sent it back with a new cord to charge but there was no change. They did not fix my problem or seem to care that their device could not stay alive.

PROS

It had a good mapping system or at least it seemed to.

CONS

Could not keep up with team drivers maybe there was too many apps I am not sure but it could not keep itself charged when the 2nd driver was 1/2 way through their shift it would turn itself off.

Reason for choosing The Rand Platform

Thought it would be handy to have map & logbook all in one. Mistake

Reasons for switching to The Rand Platform

Thought I would test it while Rand McNally was getting repaired & it worked just fine. Had to purchase another gps but that was ok. I will no longer ever be a Rand McNally customer as they do not stand behind their products

Lindsey

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2022

Good and bads

Overall very good

PROS

The routing option and the tracking the trucks and easy report for IFTA

CONS

Customer service, had a hard time getting some one to call us back about issues

Reason for choosing The Rand Platform

Easy to use product

Reasons for switching to The Rand Platform

The price and custom seevice

Vendor Response

Hello Lindsey, I apologize you have had a hard time getting someone to call back about issues - please do not hesitate to reach out to me directly at chris.howard@randmcnally.com or call 847-329-6305. We appreciate your business and have a great day!

Replied December 2022

Andrew

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2017

Great Australian made product and a great team

PROS

Quick and easy install options. Self service customisable controls. Competitive pricing.The team are awesome.

CONS

Glitchy, more often than I like and most often when we go to use critical functions we find devices or software are failing us. Advanced warning system or notifications rather than self discovery could avoid frustrations. I would like to see more regular release of updates and improvements.

Vendor Response

Hi Andrew, thanks for taking the time to review us. I'm glad that you have found using Fleetsu to be a positive experience overall. We have been working hard over the last 6-months to improve the overall user experience so I hope this is translating to your Users. FYI we do releases to Fleetsu every 2-weeks and we have a lot of new features and functionality planned for release in the early part of 2018. However, please feel free to log any improvement ideas via our Support portal and we'll be sure to review and comment on them.

Replied December 2017