Everytime I interact with the staff they are helpful and polite. I have an answer within the hour.

Every week we see a new feature added, a new product released or optimizations made to existing services.

My business would cost me alot more time and money without this software.

Overall, we have been very happy with the product. It is user friendly and has made managing our NEMT very easy. It is price right, too.

This product has enabled us to optimize and bill our NEMT demand responsive business. We are able to dispatch and manage this portion of our operation.

The customer service or tech support during the pandemic is not customer friendly. I want to be able to call and get a live person. You have to send an email to get someone to call you. This is unacceptable

The program is ok,but if you do a lot of trips and uploads bring a snack.True garbage takes forever.

Billing end is great.

Needs better attention on the dispatch side.

The experience with Routingbox has been great.The technical side and the advancement side.When ever you send a idea they work with it.

I think this product is great because the functions and view of the trips are second to none.

I really can not say anything bad.I had written a negative review awhile back and the company had listened and not only fixed the problem they stepped up the program

Routing box is probably one of the best things we did for our company. Not only do we use the dispatching software, but we also use their billing software MedBatch as well. Customer service is always friendly and helps fast and efficiently whenever called upon. We could not be any happier with this service. We will be a customer for life!!

The updates! Seems like every day, a different update.