--- title: "Samsara Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Samsara. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Samsara is a good fit for you!" source_url: "https://www.softwareadvice.com/fleet-management/samsara-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [GPS Tracking Software](https://www.softwareadvice.com/field-service/gps-tracking-comparison/) / [Samsara](https://www.softwareadvice.com/fleet-management/samsara-profile/) / Samsara Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/fleet-management/samsara-profile/) Reviews [Alternatives](https://www.softwareadvice.com/fleet-management/samsara-profile/alternatives/) # Samsara User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 1,034 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 735 reviews (71%) - 4 stars: 203 reviews (20%) - 3 stars: 30 reviews (3%) - 2 stars: 11 reviews (1%) - 1 star: 55 reviews (5%) ### Most mentioned pros - It allows me to easily track forestry crew locations and stay ahead of vehicle maintenance, ensuring our fleet remains safe, compliant, and up to date. - The GPS tracking and trip data are reliable, and the ability to review video footage tied to events is one of the most valuable features—it allows for accurate validation instead of guessing what happened. - The AI facial recognition software tracks employees effortlessly between different vehicles, and the safety inbox and safety reporting features help me to review my fleet easily on a daily basis. ### Most mentioned cons - The current placement of the Samsara telematics units allows them to be easily kicked or unplugged by drivers. When this happens, the unit disconnects and stops transmitting vehicle updates and location data. - Key features are difficult to find, and the navigation between dashboards, safety inbox, coaching, and driver profiles is not intuitive. - Sometimes one screen (maybe camera screen) will say the driver is ON DUTY and another screen (hour of service report) will say the driver is DRIVING so it's not 100% uniform across the platform. And I dont like that the driver cant be given a warning when they are following too close or when they are speeding BEFORE they get hit with the infraction. ## Samsara customer reviews Showing reviews 1-25 of 1,034 (page 1). ### Samsara allows to utilize many of our functions in one app and integrates with others - Overall rating: 5/5 - Reviewer: Nicholas v. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I came into Samsara having to take over from someone who suddenly left the company. Thanks to Samsara's customer support and training, I was brought up to speed very quickly on the platform and its functions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Samsara allows us to track our fleet and mileage and use that information for safety, IFTA, HOS, and other essential functions, all in one place. #### Cons The new AI integration has not been a big help to our services, and I feel like is a distraction when navigating the platform. #### Reasons for switching to Samsara I was not here when the switch was made, but everyone seems very happy with Samsara. --- ### Samsara Review 9/9 - Overall rating: 5/5 - Reviewer: Kendra B. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used Samsara with all 3 companies that I have worked for in trucking. It is easily accessible and always updating. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Can easily change view type between terrain, weather and satellite. Connects with our TMS to reflect data as well. #### Cons Would like to have more integration with TMS that if a driver is loaded and sends in loaded form it marks it loaded in TMS. --- ### 10 out of 10 - Overall rating: 5/5 - Reviewer: Courtney J. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I give Samsara a 10 out of 10. Their technicians have quick response, are always polite and professional. Even with the updates I am still able to navigate not only the dashboard, but the Fleet app as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am still a huge fan of the safety inbox and real time alerts as well as the cameras. We have now used footage to dispute damage claims and com out victorious. I am looking forward to the newer features that are coming out. #### Cons I least like the self-coaching feature. The safety department I am in is small, and we review footage daily, but do not have the time to coach each driver. I wish that the self-coaching feature would not allow the driver to skip the assigned lessons. #### Reasons for switching to Samsara We used two programs and Samsara does everything in one application. --- ### Good Value - Overall rating: 5/5 - Reviewer: Michael K. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good, easy to work with. Consistent data, would like the cameras to be able to stay live longer. The trainings and the ability to chat make answering questions easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of use, ability to track and view cameras. The different options of map view and the ability to see the weather is a nice option to have. #### Cons Cameras time out after sitting for a duration of time. System loses trucks in certain areas and it is a waiting game to get them back. #### Reasons for switching to Samsara Cost and lack of options with former supplier. --- ### Helpful tool for compliance tracking - Overall rating: 5/5 - Reviewer: Tyler M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall very happy with the product from a compliance stand point. Easy to use and track. We use samsara on a daily basis in my department. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The website is pretty easy to navigate and the AI driver verification works pretty well. We use the safety inbox feature on a daily basis. #### Cons The video retrieval process could be a little easier to navigate and it would be nice to have a live view feature. --- ### COACHING MY TECH'S - Overall rating: 5/5 - Reviewer: MARIA N. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IT'S THE FIRST THING I VERIFY AT ARRIVAL TO THE OFFICE ,TO SEE WHERE MY TECH'S ARE. since we pay driving hours helps me accommodate each technician better #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I ALWAYS KNOW WHERE MY TECHNICIANS ARE and if I have to reschedule or add any work order I will know that it can be handle the same day #### Cons N/A at the moment I don't have any concerns that would make me like least of this work tool. All for me is good --- ### Love Samsara GPS Tracking!! - Overall rating: 5/5 - Reviewer: Jonnell G. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I had such a great experience with Samsara-my employee and payroll management team is now considering using Samsara also! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Samsara is great value for the money. The ease of use made it popular among our staff. When I did need customer support, the communication was excellent. #### Cons I did not experience any bugs and issues. I found the platform and software highly intuitive, deeply appreciating the advanced features, custom options, and valuable data provided for daily fleet management. --- ### Enjoying Samsara - Overall rating: 4/5 - Reviewer: Rohan L. - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good, happy with it. Samsara has made tracking and consolidating information for analysis fairly easy. It could be better with tracking fuel and repair costs but all else is good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros comprehensive data tracking. updated fleet information, ease of finding using AI. Very good for anyone good with tech #### Cons accurate fuel and repair cost tracking. Generating reports through excel worksheets. Logging information can be tricky for non techy users --- ### A Helpful Tool for Managing Safety and Fleet Operations - Overall rating: 5/5 - Reviewer: Karen B. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Samsara has been positive. The ability to reach out for step-by-step help has been very helpful, and the AI assistance is a great tool for walking you through different processes and helping you find solutions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The safety reporting is great. It’s a great tool for tracking speeding, hard braking, and hard acceleration. It gives us a good way to monitor driver behavior, address safety concerns, and use the coaching tools to help drivers improve. #### Cons Under the DVIR section, it would be beneficial to have a mandatory weekly form for drivers to complete. This would make it easier for us to consistently collect important information and follow up on vehicle or equipment issues. There are also a lot of features and settings, so it can take some time to learn the system and determine what works best for our needs. --- ### Samsara Tracking - Overall rating: 5/5 - Reviewer: Delia C. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Samsara is an amazing tool to track drivers down and to help them maintain a safety driving score. You can also create competition on Samsara to see who has the best score. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Samsara, is easy to use and track down where your drivers are at. You can see when they start a task and how far they are from the current location. #### Cons Sometimes drivers get violations for minor lane departure. Some drivers are driving and they'll get a violation for lane departure and they are actually in lane. --- ### Samsara, the future of fleet safety and operations. - Overall rating: 5/5 - Reviewer: Camden D. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with the Samsara Brain and AI camera has been good. My Safety Manager [sensitive content hidden] is the primary user for the system. He collects and provides the information he receives for the Samsara system. As our Fleet Manager we use the Fleetio system with the Samsara system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate that the Samsara system works with our auto integrate system by Fleetio. The Samsara Tracking, AI Camera, and Driver Report Card are all great tools and features. #### Cons The tape or adhesive used for the windshield camera mounting comes detached at times from the heat. Mechanics often disconnect the Samsara brain from the OBD port. Drivers often do not plug it back into the port which causes delays in receiving vehicle information. #### Reasons for choosing Samsara We had already chosen Fleetio and are also using the Samsara system. --- ### Great Valuable Service! - Overall rating: 5/5 - Reviewer: Gabriel M. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, really do love the cameras, service, and tracking. Don't really have any crazy complaints. Considering getting it for another company also! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ability to track trucks and see how long they were at a certain location. Also, being able to see their speed and camera location. Great value for the money! The video quality is very good and it's very easy to use! Really, there aren't all that many bugs or issues either. I've never had to contact customer support! #### Cons Only minor con is sometimes service goes down but not for all that long really. OR sometimes doesn't show me footage but very rare. #### Reasons for switching to Samsara Really, it was just not as good or accurate or reliable as we wanted. --- ### Frictionless - Overall rating: 5/5 - Reviewer: Eric A. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Frictionless. We are a small company and Samsara provides more data than we can actually use, but I prefer that to putting up with some of the other systems that we have looked at. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The user interface is elegant and intuitive. I rarely have to refer to the documentation to figure out how something works. All of the information that needs to be together is displayed together and links to related data. The customer support techs almost always know what I am talking about and what they are talking about. The vehicle tracking is practically real time. Trucks added to the fleet are set to expire at the same time as the original contract. #### Cons Their focus is on developing new advanced features and much less on polishing the existing (quite good) features. #### Reasons for choosing Samsara It is an all around superior product to most of the alternatives and our ownership only trusts Verizon for cellular communication (Motive uses AT&T) #### Reasons for switching to Samsara Hardware reliability, ease of use, cost, position update frequency, added functionality. --- ### The highest recommendation to anyone looking for ELD, Performance, and Safety - Overall rating: 5/5 - Reviewer: Dave S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We started with Samsara over three years ago and just renewed our contract. This was due to its ease of use, and the cost of equipment and service make Samsara a no-brainer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service has been amazing and my rep [sensitive content hidden] has been extremely helpful in walking me through the addition of the multi-cam. #### Cons My rep that I have now is great but in the past, I would be left wondering who I had. It would change and notice wasn't given. #### Reasons for choosing Samsara Cost was a big part as well as the fleet management dashboard gave our dispatchers, fleet manages, and safety an easy way to keep up to date on driver locations and logs. #### Reasons for switching to Samsara Customer service was a huge reason along with the ease of use for the drivers. When we first made the switch, I still had a few drivers with flip phones. --- ### Overall ease with a few issues - Overall rating: 4/5 - Reviewer: Rick R. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. experience overall is positive. Sales staff is willing to help with needed steps to navigate through the system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ease of use, the format of the display is easy to navigate through most of the options available. Videos are available for basic use. #### Cons customer support will send you videos to fix an issue sometimes not related to your experience. You will have to be very specific on your issues and sometime you have to repeat your issue statement. #### Reasons for choosing Samsara Availability to add and view more camera angles #### Reasons for switching to Samsara one program for all needs. Original product, i had to login to 2 different sights. --- ### Our Experience with Samsara for 6 years - Overall rating: 5/5 - Reviewer: David F. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The only person that is easy to deal with is our account representative - any other person in other departments is very difficult to deal with and the questions we have and/or problems needing to be resolved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros The product has saved our company from who is at fault when it comes to accidents, and drivers that drive aggressively #### Cons Dealing with renewals and billing - there are no phone numbers to call for renewals and it is always a problem e-mailing back and forth. #### Reasons for switching to Samsara Samsara was a better product and other colleagues in the industry, using the product, gave great reviews when asked. --- ### Samsara Keeping you On Time - Overall rating: 5/5 - Reviewer: Rhonda R. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I suggest it to anybody that has a fleet and needs to keep track of them. Our company used a couple different over the years, this is hands down the best one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The tracking on the Samsara website and the app are amazing! Being able to see where my driver is at any moment helps a lot. This helps me keep them on time for appointments, or let's me see I need to call their stops and push out delivery if they are behind. I love knowing. I also like the safety videos as well! #### Cons Not sure I like the new format, but I am getting used to it. Also, the app is not as fast as using the website. #### Reasons for switching to Samsara They were not as up to date on their apps and you all had more to offer. --- ### Transportation Administrator - Overall rating: 5/5 - Reviewer: Rodney W. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been amazing from the moment we switched. I have very high expectations for what the future will hold. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Works all the time, Accurate location, Very progressive company bringing many new and updated features. Dashboard is very user friendly. Videos response time is Amazing. #### Cons I don't have any dislikes. If I have an issue they are quick to resolve it and usually show me how to do it. #### Reasons for choosing Samsara Better feeling with the people. Products seemed about the same #### Reasons for switching to Samsara To have better and more services, to have better tech support. --- ### A Game Changer - Overall rating: 5/5 - Reviewer: Kenneth P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Samsara has been a real game changer for us, from technology to the compliance piece, it has been an extreme improvement over the last provider. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very easy to use and the hardware could not be easier to install. When we do have a problem the support team is great! #### Cons I would like to be able to see times along the vehicle route so we can quickly see at what time they where at a specific point on the map. Also the mobile app does many updates that take too long to restart the app. #### Reasons for choosing Samsara Their payment plan was not ideal, also they were more geared toward trucking #### Reasons for switching to Samsara Zonar had compliance issues and many hardware issues --- ### Fleet Maintenance Generalist - Overall rating: 5/5 - Reviewer: Lydia A. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been very positive. Samsara has improved how we manage our fleet by giving us better insight into safety, compliance, and efficiency. It has helped reduce guesswork and improved communication across the team. Once you get comfortable with the platform, it becomes a very powerful tool for daily operations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I really liked how easy it is to track fleet activity in real time. The system gives clear visibility into driver behavior, vehicle location, and maintenance needs, which helps us stay proactive instead of reactive. The dashboard is user friendly and makes it simple to find information quickly without digging through multiple reports. #### Cons At times the system can feel a bit overwhelming because there are so many features, and it takes some time to fully learn everything. Also, certain reports could be more customizable to better fit specific operational needs. --- ### Samsara is awesome! - Overall rating: 5/5 - Reviewer: Madelyn M. - Verified reviewer: Yes - Industry: Farming - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, we like Samsara. The updates that are continuously happening make Samsara really reliable. We also love the weather addition to the dashboard. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part of Samsara is being able to track our trucks in real time. We also like that you can send real-time tracking to customers, and they can easily access and track the trucks. #### Cons On the billing end, it is difficult to match your assigned asset number with the corresponding Samsara units. --- ### Samsara: A Winning Solution - Overall rating: 5/5 - Reviewer: Sean J. - Verified reviewer: Yes - Industry: Building Materials - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Samsara is that it is user friendly and extremely easy to use. The AI facial recognition software tracks employees effortlessly between different vehicles, and the safety inbox and safety reporting features help me to review my fleet easily on a daily basis. As a Safety Manager I appreciate the easy to use reporting functions and have been able to build an entire driver safety bonus program by utilizing Samsara's driver scoring system so my drivers are directly rewarded for their safe behavior on the road. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Samsara provides an excellent value for the cost of the system, especially when installed throughout an entire fleet of vehicles. Customer Support from Samsara is top notch, with questions being answered quickly and effectively. The software provides ease of use for administrators, installers, and end users. Any bus or issues experienced have been taken care of almost immediately from Samsara's team of experts. Log management is easily accessed and easy to review. Communication with Samsara is always fast and effortless. #### Cons I do not have any cons to report when it comes to Samsara. The software has been great for my drivers and fleet management team. --- ### From the Drivers seat to the Office chair-A Learning experience of a Lifetime - Overall rating: 5/5 - Reviewer: John S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Samsara as a new Safety and compliance person has literally taught me things with in my job duties that have changed over the past 25 years. Which is a great thing. I am highly recommending that all new professionals participate in the Samsara Platform training with in the Transportation industry. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of usage while learning the platform overall. The training video and course work is self explanatory. Customer support when something goes wrong is on top of the issues an resolve them in a timely fashion for continued use of all platforms within Samsara. Cameras and video quality is exceptional and precise. The tracking system within Samsara has help in locating assets that would have otherwise been lost. #### Cons Some of the reports That I use could be better when looking for a specific driver or asset. Sometimes comes up with driver or asset not found. Then when I refresh the screens or restart those assets or drivers come right to the top. --- ### Samsara App Review - Overall rating: 4/5 - Reviewer: Leanne K. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, good app for truck drivers. I experienced for first FLEET wide outage on a Friday (of course) last year and the quickness of a resolution was impressive. The fact that once it was back up, it back-filled our drivers logs was impressive and sure saved companies a ton of time and extra work to ensure drivers logs were legal and correct. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I think that Samsara is a GREAT product for our truck drivers. I think that it is easy to use for their loads and paperwork. What I like most for the drivers is that every thing is done in the app. Drivers don't have to scan their paperwork through a separate device. The load information, messages from their dispatcher, paperwork.....everything is in one app. #### Cons It seems that every time an update comes out, the update causes issues with other things inside the app, so then what it feels like is that the update isn't tested thoroughly to see if it is going to cause issues for other things in the app. I HATE the new speed graph. It is NOT user friendly from a trucking stand point at all. The way the speed graph was before was fantastic and VERY easy and quick to use and see speeds at certain times. TICKET turn around time is a HUGE issue for me. When I open a ticket, I am in need of a QUICK resolution b/c the majority of the time, the issues is affecting my drivers logs and they can't drive until it's corrected or fixed. --- ### Powerful data at my fingertips - Overall rating: 5/5 - Reviewer: Dwayne K. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This platform has become a one-stop shop for most of my driver/truck related tasks. The data available for helping me build a strong safety culture is top notch. In addition to video snips that I can review with drivers, I am able to deep dive so many different factors (speed, accelerator on/off, etc) and supply so many hard data points to the drivers and help them see exactly what happened and why. In addition, the videos and data help me fairly dismiss an event when we find something triggered for the "right" reasons, which protects their safety scores. Example...a harsh brake event because a deer ran out in front of the driver. Harsh braking was the correct action. From an administrative perspective, reviewing DVIRs, HOS, driver efficiency, etc is easy and seamless. The menu layouts are well organized and intuitive. The system reacts quickly to my clicks with very little load time. The overview of my fleet is used daily to quickly allow me to see where my drivers are at any time. Trucks are often passed from driver to driver and the ability to make timing judgements based on where they are has been invaluable. The system is very easy to learn and there are many short training videos to help walk you through everything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One stop shop. I find myself getting so many things accomplished with Samsara. It is smooth, quick and intuitive. #### Cons It would be nice if I had the ability to create a custom dashboard or home page that would have the things I want to see every time I open the platform. ## More reviews [Next reviews](https://www.softwareadvice.com/fleet-management/samsara-profile/reviews/?page=2) --- Samsara Reviews, Pros and Cons - 2026 Software Advice