# icon

> Reviews of Samsara. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Samsara is a good fit for you!

Source: https://www.softwareadvice.com/fleet-management/samsara-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[GPS Tracking Software](https://www.softwareadvice.com/field-service/gps-tracking-comparison/)

/

[Samsara](https://www.softwareadvice.com/fleet-management/samsara-profile/)

/

Samsara Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/fleet-management/samsara-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/fleet-management/samsara-profile/alternatives/)

# Samsara Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(711)

4

(202)

3

(30)

2

(11)

1

(54)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.3

Value for money

4.3

Functionality

4.4

* * *

### Pros

"It allows me to easily track forestry crew locations and stay ahead of vehicle maintenance, ensuring our fleet remains safe, compliant, and up to date."

"Samsara offers a very comprehensive vehicle safety management system combining reliable GPS tracking capabilities with AI-powered and assisted driver monitoring capabilities to help keep drivers safe in the moment and reduce accident risks."

"The GPS tracking and trip data are reliable, and the ability to review video footage tied to events is one of the most valuable features—it allows for accurate validation instead of guessing what happened."

### Cons

"The current placement of the Samsara telematics units allows them to be easily kicked or unplugged by drivers. When this happens, the unit disconnects and stops transmitting vehicle updates and location data."

"On occasion, we have had lapses in the availability of video data from key events, and this has made it harder to settle accident cases. Whether these lapses were caused by tech issues or internal errors is still not clear."

"It seems that every time an update comes out, the update causes issues with other things inside the app, so then what it feels like is that the update isn't tested thoroughly to see if it is going to cause issues for other things in the app. "

Fast-track your software evaluation

Speak with a GPS Tracking software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

1008 results

Sort by

Samsara Reviews, Pros and Cons - 2026 Software Advice