ShipStation vs SmartMoving

RATING:

4.6

(895)

ShipStation has 895 reviews and a rating of 4.62 / 5 stars vs SmartMoving which has 69 reviews and a rating of 4.94 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (895)
4.9 (69)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
April 25, 2024
April 15, 2024
Pros/Cons
  • Pros

  • What I liked the most was how easy it is to set up and get going It has a great UI that's extremely easy to use daily. Automations make daily life easier and rate preview is a godsend.
  • Easy integration with the website, woo commerce, nice discounts on UPS, better than what we can get as a company.
  • Cons

  • Even if you just shipped it that day. Packing slips are awful too.
  • This is really a frustrating distraction, although it could have been worse - not being notified when we made sales.
Read all user reviews
  • Pros

  • What I love about this software is its ease of use in every aspect.
  • Easy to set up and customize. Customer service respond quickly, and I've been impressed with all the new features they continue to release.
  • Cons

  • Reporting, texting and emails through the software linked to the account and not to Gmail/cell phone of user. No off line estimator app.
  • It is difficult to adjust the start and stop time when calculating total labor hours for a job once you have selected an initial number.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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3 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos