SM2
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Most Helpful Reviews for SM2
1 - 7 of 7 Reviews
Jim
Construction, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Coen Corp Review
we are happy with the products and the support we get from the Coen Corp team.
PROSCoen Corp is always willing to help us customize a report. They also are are very proactive at solving any hardware or software issues.
CONSCoen Corp was available and willing to help us adapt a report to our needs
Vendor Response
Thank you very much for the feedback, Jim. Adapting the product to users and specific use cases has always been one of our strengths. We'll always welcome the opportunity to learn from our clients, and use their experience and requirements to improve SM2 for all current and future users.
Replied October 2022
Harold
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
sm2
satisfait
PROSgestion du ravitaillement efficace selon notre besoin
CONSpour notre gestion , le système est adéquat
Vendor Response
Bonjour Harold et merci beaucoup pour votre feedback sur le système ! Nous sommes ravis que vous soyez satisfait de notre service et de ses fonctionnalités. Votre témoignage nous encourage à continuer à vous offrir la meilleure expérience possible. N'hésitez pas à nous contacter si vous avez besoin d'assistance ou si vous avez des suggestions d'amélioration. Nous vous remercions de votre confiance et de votre fidélité !
Replied March 2023
Claire
Airlines/Aviation, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2023
Powerful Database
The more I learn about it the more I like it.
PROSThis software holds alot of information. From Fuel to vehicle maintenance and everything in between.
CONSIt's not always easy to find stuff with all the different tabs.
Vendor Response
Thank you for taking time out of your busy day to leave a review. We are delighted at your level of satisfaction with our service and will always strive to keep that high level of quality. Many clients barely scratch the surface of what our system can do, so if you ever think "it would be nice if the system could...", please feel free to get in touch. The system may have a feature you don't use and be just what the doctor ordered!
Replied January 2023
Luc
Government Administration, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Utilisation
Très bonne
PROSLa facilité et la simplicité de l’utilisation du logicirl
CONSActuellement aucun.
Reason for choosing SM2
Employé dans le monde municipal
Reasons for switching to SM2
Modernisation
Vendor Response
Un sincère "merci"! Nous sommes ravis que le système fourni 'une gestion robuste et efficace tout en restant convivial et intuitif. SVP ne pas hésiter à nous contacter pour toute question ou si vous désirez avoir plus d'information sur un de nos modules tels que la gestion de l'entretien mécanique et le suivi GPS des véhicules.
Replied January 2023
Yana
Government Administration, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
The best fuel management software on the market
Very helpful in budget monitoring, for example, to track fuel consumption by the department/division/fuel type.
PROSReporting feature which is what I used a lot. Also, customer service rocks!
CONSI have not yet noticed any flaws while using this software
Vendor Response
Thank you so much for the kind words, Yana. We take great pride in our product and support team, so we're very happy to see that they are all appreciated!
Replied October 2022
Simone
Government Administration, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Logiciel
Très bon logiciel, excellent service rapide et courtois
PROSUtilisation facile et conviviale, facilité pour sortir de rapports
CONSJe n'ai pas encore perçu de point faible
Vendor Response
Merci beaucoup! Nous apprécions toujours votre feedback et le lien direct qu'on a avec tous nos clients. C'est ce qui permet à nos systèmes d'évoluer de façon pertinente à la réalité operationnelle des parcs de véhicules.
Replied July 2022
Kali
Food & Beverages, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
SM2 Software
System is very user friendly, as I self-taught myself on how to navigate to get information needed on monthly basis.
PROSI use this on a monthly basis in order to complete my monthly fuel & maintenance report.
CONSI do not have any negative concerns about software.
Vendor Response
Hi Kali! Thank you so much for the kind words. I am happy that our ongoing efforts to make the system as user-friendly as possible have yielded great results. And please keep in mind: our live phone support isn't just for troubleshooting. If there is something you need out of SM2 and you're not sure how to get to it, it would be our pleasure to help you out.
Replied December 2022