# SmartFreight Software Reviews, Demo & Pricing - 2026 > Review of SmartFreight Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/fleet-management/smartfreight-profile --- [Home](https://www.softwareadvice.com/) / [Supply Chain Management Software](https://www.softwareadvice.com/scm/) / SmartFreight Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/fleet-management/smartfreight-profile/reviews/)[Alternatives](https://www.softwareadvice.com/fleet-management/smartfreight-profile/alternatives/) # SmartFreight 2026: Benefits, Features & Pricing Wondering if SmartFreight is right for your organization? Our Supply Chain Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview SmartFreight 4.1 [(80)](https://www.softwareadvice.com/fleet-management/smartfreight-profile/reviews/) Pricing Starting at $250.00 one time ### About SmartFreight SmartFreight is a shipping management solution designed to help freight companies manage transport operations. The product is deployed as a web application and can be used on any browser. SmartFreight caters to businesses looking to reduce costs, increase productivity, and optimize operational efficiency. It offers a wide range of functionalities including document management, tracking, logistics management, and customer relationship management tools. SmartFreight offers several other functionalities such as a dashboard where users can view real-time information about shipments in progress. Its chat feature allows users to communicate with each other. The invoice generator and reporting tools allow businesses to generate reports based on various criteria such as date range or shipment status such as pending or delivered. SmartFreight also offers integration with other software applications such as Salesforce and Microsoft Dynamics CRM. The integrations ensure that all data is shared between these applications seamlessly without any data loss or duplication. Wondering if SmartFreight is right for your organization? Our Supply Chain Management Software selection experts can help you in 15 minutes or less. ## SmartFreight User Interface ## Popular SmartFreight Alternatives Main Product SmartFreight 4.1 [(80)](https://www.softwareadvice.com/fleet-management/smartfreight-profile/reviews/) Ratings Breakdown - 4.09Ease of use - 3.85Value for money - 4.01Customer support - 3.90Functionality Pricing Starting at $250.00 one time Get Price Alternative Product [PCS TMS](https://www.softwareadvice.com/scm/tms-express-profile/) 4.2 [(242)](https://www.softwareadvice.com/scm/tms-express-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 3.99Value for money - 4.17Customer support - 4.05Functionality Pricing Available upon request Get Price Alternative Product [DispatchTrack](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/) 4.5 [(34)](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.48Value for money - 4.44Customer support - 4.47Functionality Pricing Starting at $75.00 per year Get Price Alternative Product [Trimble TMS](https://www.softwareadvice.com/scm/trimble-tms-fleet-profile/) 3.7 [(38)](https://www.softwareadvice.com/scm/trimble-tms-fleet-profile/reviews/) Ratings Breakdown - 3.39Ease of use - 3.75Value for money - 3.75Customer support - 3.43Functionality Pricing Available upon request Get Price Alternative Product [S&OP - Sales Planning](https://www.softwareadvice.com/inventory-management/sales-and-operation-planning-profile/) 4.8 [(4)](https://www.softwareadvice.com/inventory-management/sales-and-operation-planning-profile/#reviews) Ratings Breakdown - 4.50Ease of use - 5.0Value for money - 5.0Customer support - 4.25Functionality Pricing Available upon request Get Price Alternative Product [Detrack](https://www.softwareadvice.com/crm/detrack-profile/) 4.7 [(96)](https://www.softwareadvice.com/crm/detrack-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.51Value for money - 4.69Customer support - 4.51Functionality Pricing Starting at $26.00 per year Get Price ## SmartFreight Pricing and Plans Starting price: $250.00 one time Free Trial Free Version Basic $250.00 one time No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SmartFreight Features - Popular features found in Supply Chain Management Demand Forecasting Import/Export Management Order Fulfillment Order Management Procurement Management Purchase Order Management Reporting/Analytics Sales & Operations Planning Shipping Management Transportation Management - More features of SmartFreight 3PL Management Accounting Activity Dashboard Activity Tracking Alerts/Notifications API Barcode/Ticket Scanning Billing & Invoicing Customer Portal Customizable Branding Delivery Tracking Dispatch Management Document Management eCommerce Management Fleet Management Freight Shipping Ground Shipping International Forwarders Location Tracking Logistics Management LTL/Shared Truckload Package Tracking Parcel Shipping Quotes/Estimates Rate Management Real-Time Monitoring Real-Time Notifications Real-Time Updates Reporting & Statistics Route Management Route Optimization Routing Scheduling Shipment Price Calculation Shipment Tracking Shipping Labels Status Tracking Warehouse Management Waybills ## SmartFreight Integrations OpenCart Integration rated undefined from -1 review JD Edwards EnterpriseOne Integration rated undefined from -1 review MYOB Business Integration rated undefined from -1 review Jitterbit Integration rated undefined from -1 review Aptean Distribution ERP Integration rated undefined from -1 review Linnworks Integration rated undefined from -1 review See all 17 integrations ## SmartFreight User Reviews Overall Rating 4.1 Ratings Breakdown 5 36% 4 44% 3 14% 2 5% 1 1% Secondary Ratings Ease of Use 4.1 Value for money 3.8 Customer support 4.0 Functionality 3.9 MP Martin P. Verified reviewer Construction 11-50 employees Used daily for more than 2 years Review source Reviewed August 2019 . 5 Previously 4 Ratings Breakdown 5 Ease of use 4 Value for money Previously 5 4 Customer support 4 Functionality Previously 3 Pros: Simple & easy to use. most people can get the hang of it straight away. Cons: could do with some upgrades. it would be good to see lead times beside each carrier. E.g. TNT SYD-Perth will be 5 days Read More PP Phuong P. Verified reviewer Retail 10000+ employees Used daily for more than 2 years Review source Reviewed July 2019 Pandora review of Smart Freight 5 The technology and digital industry is moving fast and business applications such as their newly revamped SF One need to be agile and consumer focused to deliver innovation and quality solutions to meet the industries never ending demands. The team at IFS are industry disruptors and my overall experience with them is quite simple. Ask and they shall deliver.... Pandora as a business has gone to new heights due to the support and partnership of companies such as Smart Freight over the years and the journey that we have been on continues to grow each and every day. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The SmartFreight® Enterprise solution has been an excellent multi-carrier transport application for PANDORA. The interface is user friendly and has liberated us from the confines and complexities of a single carrier provider. We’re now able to least-cost the routes with our chosen carriers to ensure we are implementing the most economic and cost-effective method of despatch. Through working with SmartFreight®, we have also delivered a high level of consumer experience by distributing automated ASN’s with a unique tracking link, so our customers can track and trace the real-time milestones of their parcels through a customised PANDORA Portal. Overall, we are extremely pleased with our strategic partnership with SmartFreight® and what we have already accomplished together between our organisations. SmartFreight® strives to deliver a customised solution to us and we are excited about the developments we have in-flight within the innovations space. Cons: Not applicable Vendor Response Thanks for taking time to provide feedback Replied July 2019 Read More RL Rosa L. Verified reviewer Wholesale 51-200 employees Used daily for more than 2 years Review source Reviewed July 2019 Smartfreight 4 Previously 5 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support Previously 5 4 Functionality Pros: The ease of use to track consignments and follow up for customers Cons: There isn't really anything to mention as a least. Read More TM Terry M. Verified reviewer Automotive 51-200 employees Used daily for more than 2 years Review source Reviewed July 2019 SmartFreight Review 5 In general i have no issues so far its fairly reliable, works the way our business needs it to work it compliments our despatching and the fact our freight companys can intergrate it together with the needs of our business is definately a bonus, it means one system only that we need to load data into not theirs and ours especially if the freight company e use also is using the freight smart system. it just makes the workload streamlined and consistent. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: User friendly Support when needed program flexibility muti business use that ties what we do with our freight companys Recording of data - easy to look it up when needed to review Cons: That when support is needed i have to leave a name and number for someone to call back, unfortunately there are times i need the issue resolved there and then. It would be nice to have a technical person visit our site once in a while - perhaps once every 3 months just to ensure that we are using the software to its full capabilities Reasons for choosing SmartFreight sorry i was not part of that initial decision process and my views about our more based on my personal current and previous experience working with in the logistic's and supply chain industry Vendor Response Thanks for the feedback Replied July 2019 Read More AB Andy B. Business Supplies and Equipment 11-50 employees Used daily for more than 2 years Review source Reviewed December 2018 Saved the day, many a time! 5 IFS SmartFreight has been a game-changer in our business. Prior to using IFS SmartFreight, we didn't have any concrete way of searching past dispatches, unless we were sure which carrier we sent the goods on. Since using IFS SmartFreight, we have been able to track and provide shipping info for many shipments that in the past would have been a nightmare to track. Thanks for the awesome software... now go and sign up more carriers to utilize your online booking capabilities! Ratings Breakdown 4 Ease of use 5 Value for money 5 Functionality Pros: The 2 best things about IFS SmartFreight are: - The ability to track and search all goods dispatched in the past - and you can search on almost any bit of information you have, be it connote number, reference, receiver, carrier, date; and... - the link with the online booking systems of various carriers (although I wish more carriers would utilize this), which enables online bookings to be made with several carriers, directly from IFS SmartFreight, without having to go to each individual carrier's website. Cons: The only issue I have with IFS SmartFreight is that it doesn't connect to the online booking for more carriers. I understand this isn't a direct issue with the software, but perhaps the company could market more to the carriers, to get more of them on board. The only other minor drawback is the dated appearance of the interface, but this isn't really an issue. Read More SC Sue C. Verified reviewer Food & Beverages 11-50 employees Used daily for more than 2 years Review source Reviewed July 2019 Campbells Wines and Smartfreight 2 Customer service support is quite good, however I constantly get someone new every time I call - would be nice to have an allocated customer service support team member for Campbells so that they know the history of our previous contacts and support calls. Ratings Breakdown 2 Ease of use 3 Value for money 4 Customer support 2 Functionality Pros: Works with both our carrier options - Australia Post and Fastway. Allows us to amend a consignment in the daily summary and reprint label before manifesting. Alerts us to any import errors and allows us to amend and print label Cons: Integrates only with our CRM system NetSuite through a third party provider - Fronde. Label printing during bulk fulfillment process which occurs four times a year is EXTREMELY slow - have had this looked into about 10 times. Does not automatically select the cheapest freight option/carrier from options provided - needs to be manually selected by a Campbells team member. Vendor Response Thanks for the feedback Replied July 2019 Read More SC Simon C. Verified reviewer Food & Beverages 11-50 employees Used daily for less than 6 months Review source Reviewed July 2019 Smartfreight performance issues 2 Ratings Breakdown 1 Ease of use 2 Value for money 1 Functionality Pros: If you can get it up to a decent performance speed I'll be able to tell you Cons: 1\. When in outbound consignment entry and searching for an account or a name the speed can be quite variable, on occasions it can be fine but on others there’s lag of up to 10 seconds to bring up the search results. In some instances it doesn't even locate the account/person, even if they have a previous entry. 2. Printing of labels, particularly consignments with multiple parcels can take up to 10-15 seconds on occasions. These time lags seem unreasonable given that we have a direct fibre optic internet connection with Telstra at 50mbps speed. Additionally we have a Smartfreight API connection with our website to push through consignments but are unable to utilise this at present as there is no way to filter out consignments with unprinted labels and provide a count of consignment parcels with printed labels. We can have 100’s of consignments being pushed through each day so it is far too time consuming and unmanageable to go thru each consignment and manually unselect the ones based on a progress status. We need some functionality to separate the label printed consignments from the not yet label printed consignments and provide a count of the number of parcels with printed labels so we can cross check this number with our box count before manifesting. Vendor Response Hi Simon thanks for the feedback, we will be in touch to improve your experience. Replied July 2019 Read More VR Verified Reviewer Wholesale 51-200 employees Used daily for more than 2 years Review source Reviewed December 2018 Easy peazy 5 myself and my team love it and how it makes our life so easy Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: easy to use, efficient and allows us to focus on other workload Cons: needs a fresh look, the feel at the moment is old Read More VR Verified Reviewer Wholesale 1001-5000 employees Used daily for less than 12 months Review source Reviewed December 2018 Smartfreight 3 Good resource as it gives you different options of freight with costings/road or air methods/cost comparisons Ratings Breakdown 3 Ease of use 5 Value for money 4 Customer support 3 Functionality Pros: Variety of options - gives you the totals and amounts( costings) for sending your package and time frames Cons: Can be difficult to navigate the applications Read More VR Verified Reviewer Consumer Goods 11-50 employees Used daily for more than 2 years Review source Reviewed July 2018 Good for ERP Integration 4 Saves us labour due to the integration with ERP Ratings Breakdown 4 Ease of use 1 Value for money 5 Customer support 4 Functionality Pros: Works will with SAP Business One ERP that we use Cons: The cost per label and the fact that a lot of ransport Companies will not utilise the full operation due to being charged on top Read More Showing 1 - 10 of 80 Reviews [See All Reviews](https://www.softwareadvice.com/fleet-management/smartfreight-profile/reviews/) ## Other Top Recommended Supply Chain Management Software [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2045) Recently recommended **55** times [AWS Supply Chain](https://www.softwareadvice.com/product/521690-AWS-Supply-Chain/) **5.0** (1) Recently recommended **52** times [Focus X](https://www.softwareadvice.com/product/3600-focus/) **3.8** (119) Recently recommended **39** times [SAP S/4HANA Cloud](https://www.softwareadvice.com/accounting/sap-s-4hana-cloud-profile/) **4.3** (358) Recently recommended **31** times Stuck Between Options? 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