SmartMoving
About SmartMoving
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Most Helpful Reviews for SmartMoving
1 - 5 of 41 Reviews
Susana
201 - 500 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed May 2023
Good n effective
Cari
Verified reviewer
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
BEST OF THE BEST Moving Software
10 out of 10. The SM guys really know what they're doing. They are beyond helpful.
PROSExtremely easy to use and new user friendly, superior customer service, customizable to your own states regulations and tariffs, integrations with MailChimp/QuickBooks, storage software tracking, customer service tracking, accounting/closing out jobs with ease.
CONSThere are genuinely no negative things about this software. It is mainly just the fact that it is constantly adapting for the better. Every update is a new learning curve, but it has ALWAYS been for the better or the ease of the user.
Reasons for switching to SmartMoving
Moving help was awful and SM was the up and coming software.
Brian
Consumer Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Best Software we have ever used!!
Best experience to date
PROSI signed up for SmartMoving about a month ago, and I'm sooo glad I did. This software not only streamlines the needless communication, but also shaves off hours of tedious work from my day. I have worked with a lot of CRMs, and this by far has been to most user friendly. [SENSITIVE CONTENT] was awesome and quickly set me up with [SENSITIVE CONTENT], our implementation manager. [SENSITIVE CONTENT] rolled out the red carpet for us and walked us through every step of learning and effectively using the software. One of the best teams we have ever worked with!!! Not only am I booking moves faster, but our clients have been raving over how professional our estimates and process is. The reporting features in this software are very detailed. This was super important to us for tracking all aspects of the business. If you have been considering a CRM for your moving company, this is the one! Highly recommended!
CONSNo GPS truck tracking. However, the other features like reporting make up for that.
Reason for choosing SmartMoving
More user friendly, better customer service, better reporting features, & SmartMoving was designed by movers.
Reasons for switching to SmartMoving
Terrible customer service at Supermove. Couldn't get a team to implement.
Patrick
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
The best in market product
Basically everything. There are lots of other products on the market, but this is the best available solution.
CONSCrew confirmation is clunky in the sense that notifications are tied (in time) to the "publish" function.
Ashley
Packaging and Containers, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Good software for moving company
Its been a pleasant experience
PROSI like most that everything is housed in 1 spot, it has also automated a lot of things for us.
CONSThe cost and recent change in pricing for text messaging.
Reason for choosing SmartMoving
We chose Smartmoving over the others bc of the text message option and their pricing at the time was better. Now, its not so much better in that aspect.
