SmartMoving Software

SmartMoving Software

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About SmartMoving

Rated a top moving company software by Software Advice. SmartMoving helps moving companies increase their profitability through automation. Run your entire business from one single software, built just for moving companies. Get reliable software to book jobs, dispatch moves, manage moving crews, and calculate payroll. See why top moving companies trust SmartMoving to grow their revenue, streamline operations, impress customers, and manage their business more effortlessly. Send Accurate Estimates: Build consistent, accurate estimates with our flexible auto-price engine. Get your estimates out of the door in minutes, not hours, without compromising on accuracy with SmartMoving. Grow Your Revenue: Follow-up on every lead within minutes, centralize your sales and track al...
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Run your entire business from one single software, built just for moving companies

SmartMoving User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 25 reviews

User Profile

Bryce

Verified reviewer

Company size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2019

Increased our Sales by 100% year over year

Fantastic overall experience.

Pros

Sales and CRM focused. Great layout, intuitive workflow. Very easy to use.

Cons

Not as feature rich as software that has been around for years, but every time they roll out a feature it kills the competition.

Brian

Company size: 11-50 employees

Industry: Consumer Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Best Software we have ever used!!

Best experience to date

Pros

I signed up for SmartMoving about a month ago, and I'm sooo glad I did. This software not only streamlines the needless communication, but also shaves off hours of tedious work from my day. I have worked with a lot of CRMs, and this by far has been to most user friendly. [SENSITIVE CONTENT] was awesome and quickly set me up with [SENSITIVE CONTENT], our implementation manager. [SENSITIVE CONTENT] rolled out the red carpet for us and walked us through every step of learning and effectively using the software. One of the best teams we have ever worked with!!! Not only am I booking moves faster, but our clients have been raving over how professional our estimates and process is. The reporting features in this software are very detailed. This was super important to us for tracking all aspects of the business. If you have been considering a CRM for your moving company, this is the one! Highly recommended!

Cons

No GPS truck tracking. However, the other features like reporting make up for that.

Reasons for choosing SmartMoving

More user friendly, better customer service, better reporting features, & SmartMoving was designed by movers.

Reasons for switching to SmartMoving

Terrible customer service at Supermove. Couldn't get a team to implement.

Lorne

Company size: 51-200 employees

Industry: Translation and Localization

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

October 2021

Better than expected but still has some growing pains

Would use again the Dev team is excellent

Pros

Pretty easy to use and it's help accounting with syncing

Cons

Reports max out at 30 days. You can't see anything more. The following up isn't automatic. Id like to see the texting and e-mailing automated. The storage and client files are not in the same places. Tarrifs are too complex to setup

Reasons for switching to SmartMoving

Features in old system didn't work well for atorage

Clarence

Company size: 11-50 employees

Industry: Public Relations and Communications

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Best moving software on the market

The Smart Moving software keeps everything in the company running smoothly.

Pros

What I love about this software is its ease of use in every aspect.

Cons

If I could change anything about the software it would be the color code for out of town jobs.

Reasons for switching to SmartMoving

I switched to Smart Moving because I needed a more efficient software program.

Kevin

Company size: 11-50 employees

Industry: Consumer Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

If you are serious about success then Smart Moving is for you!

It is allowing us to organize every aspect of a move in one place. It is allowing us easily communicate with our team. The analytical tools help us see what is working and what needs improvement; this goes a long way towards improving every aspect of what we do. The support is everything you can ask for. They are truly invested in your success.

Pros

The fact that it allows you to run every important aspect of your moving company. It was clearly developed for moving companies from the very beginning. Also the onboarding and customer support is exceptional.

Cons

In the beginning it was not as intuitive as I would have liked but the Smart Moving Team has since rectified that and it is vastly improved. Their customer support also goes to the greatest lengths to make sure that anyone who wants to fully utilize it can do so with ease.

Reasons for choosing SmartMoving

Smart Moving was more complete than SuperMove and clearly more tailored for moving companies than Network Leads.

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