SmartRoutes

RATING:

4.75

(4)

About SmartRoutes

SmartRoutes is a full-suite delivery management system that allows user to plan, optimize and manage their last mile operations. The core features of SmartRoutes include route planning, route optimization, live vehicle and order tracking, and electronic proof-of-delivery. The solution combines a Desktop based route planning and management dashboard, and a Driver Mobile App (available on Android & iOS) that allows driver to see their routes and order details and manifests, whilst following their routes on Google Maps and capturing delivery notes and proof-of-delivery. The core functionality of SmartRoutes is applicable across a wide range of industries. Quite simply, if you are involved in the delivery of goods or services, this has the ability to save thousands in in...

SmartRoutes Pricing

STANDARD - $29 - Per vehicle - per month Unlimited drivers Route Planning and Optimization Driver app PREMIUM - $49 - Per vehicle - per month Unlimited drivers All Standard Features + Fleet tracking Proof of delivery Customer notifications Live package tracking portal ENTERPRISE - $1000 per month Custom pricing All Standard and Premium features + API & custom integrations White labelling Customized Reports Multi-depot structure

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

SmartRoutes Live Vehicle Tracking
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SmartRoutes Reviews

Overall Rating

4.75

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Showing 4 reviews

Felipe

Company size: 2-10 employees

Industry: Food Production

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2021

Game changer for our start-up.

From day one, the solution offered by SmartRoutes is a total game changer, from the time saved into planning routes to the easy of implement and the ready made driver apps and custom fields. Smartroutes allowed us to grow our business with easy scalability and a payment structure that we key for our success so far.

Pros

The number one feature that made us stay with SmartRoutes and not look for other software providers is the constant updates and the consideration for our inputs when developing your pipeline allowing us to have an experience very close to a custom build software.

Cons

Considering that the vast majority of my complaints were addressed in the past, very few things are not the exact features we would like to see such as the reduced amount of custom fields and the difficulty of deletion of a drop after a route is created. Apart from that, there's nothing we dislike about Smartroutes.

Reasons for choosing SmartRoutes

Price and easy to use.

Response from Smart Routes

Brilliant to see SmartRoutes has saved your business time and money on routes and at the same time given you the confidence to scale the business. Look forward to supporting Harvest Day into the future

Replied June 2021

Louisa

Company size: 11-50 employees

Industry: Food & Beverages

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

May 2021

Simple Logistics Solution

Really positive experience with the software, company, personnel. Very responsive and open to discussing our needs and developing solutions to help us work more efficiently.

Pros

Does what you need it to Simple to use Simple to set -up Maximises deliveries Great customer support Excellent live information on where the drivers are

Cons

Dependent on accuracy of Google maps, which can send the drivers in the wrong direction at times

Reasons for choosing SmartRoutes

Irish, local, support, liked their attitude from day 1. Great customer engagement and support.

Response from Smart Routes

Thanks very much for the feedback, Louisa.

Replied May 2021

Daniel

Company size: 2-10 employees

Industry: Furniture

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

June 2021

Essential for delivery business

This software saves me a lot o f time therefore this is exceptional value for money. Once it improves it will become a MUST have application for Selsey UK and companies alike.

Pros

The use of use and features like route optimisation so far. There is still plenty room for improvement but I truly believe that with such dedicated team the sky is the limit.

Cons

I wish the customer tracking feature would be introduced soon along side customer communication hub of some sort which would be linked to mobile number etc.

Response from Smart Routes

Hi Daniel, just to update you that the team have now created all of the live package tracking and customer communication features you wanted. Best, The SmartRoutes Team

Replied November 2021

Sharon

Company size: 2-10 employees

Industry: Food & Beverages

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2021

Truly Irish Country Foods

We used the software last Christmas when we delivered all 600 of our ham orders within 1 week all over the island of Ireland. The software meant that I could set up routes and optimise them to plan the drivers routes to be most efficient. Without the software I think I'd still be driving around Cavan trying to find houses! This was our first time doing route planning to this degree and the software made it so easy for me to upload the details to the system and test route lenghts etc prior to pushing the route plans out to the drivers. The drivers also loved it. One of the drivers on the first day out decided he knew better than the GP. On day 2 he followed it religiously and came back to the office early singing it's praises. I cannot recommend this product enough to small companies doing route planning for the first time. It's easy to use and easy for the drivers to follow.

Pros

Easy to use, easy to understand, easy for drivers...overall a great package. I particularly love that it's a subscription model which means I can sign up for just 1 month and then cancel when no longer needed.

Cons

The cons section os mandatory. I haven't got any complaints as the software did exactly what I wanted.

Response from Smart Routes

Thanks Sharon, great to hear you had a good experience with SmartRoutes!

Replied June 2021