SmartServ vs AUTOsist

RATING:

4.3

(74)

SmartServ has 74 reviews and a rating of 4.26 / 5 stars vs AUTOsist which has 146 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (74)
4.7 (146)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
February 1, 2024
March 28, 2024
Pros/Cons
  • Pros

  • The 24/7 customer support is also a huge benefit, as other programs that I looked at do not have that.
  • Customer service is great. Any time I reached out to them they were responsive and fast.
  • Cons

  • When the system locks up it makes it very difficult to maintain a steady work flow. Technicians have experienced the same thing in the field.
  • The developers are trying hard to improve it. Report function is useless.
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  • Pros

  • The ease of use and accessibility to the people to get things done. A good piece of software for someone looking to upgrade from the traditional spreadsheet management.
  • What we liked most about autosist is its ease of use. We needed a more sophisticated system fo maintenance tracking and this software fulfills all of our needs.
  • Cons

  • Probably my only dislike is, I think it’s a little on the expensive side.
  • The app also logs me out occasionally which is annoying.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

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22 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos