Tailwind TMS

RATING:

4.3

(96)

About Tailwind TMS

Tailwind Transportation Software offers a cloud-based transportation management solution built for small to mid-size trucking companies and freight brokerages. Tailwind features a customer and vendor database, quoting and order modules, a dispatch system and more. Tailwind’s customer and vendor database allows users to track and maintain contact information. Users can manage quotes, work orders and accounts receivable, view customer rate histories and track equipment maintenance, claims, incidents and accidents. Tailwind also features a dispatch and shipment tracking system, route management and user alerts. Tailwind features a sales commission system, preconfigured admin, accounting and operations reports and a data import tool, as well as QuickBooks sync. The system...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Tailwind TMS Pricing

Tailwind Pro: $99/user/month - Free Trial Tailwind Enterprise: $149/user/month - Free Trial Tailwind Unlimited: $199/user/month

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

Dispatch loads and see arrived/departed updates from drivers & carriers, as well access e-PODs in the Dispatch view

Tailwind TMS Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Tailwind TMS

1 - 5 of 96 Reviews

User Profile

Daniel

Verified reviewer

Import and Export, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Tailwind Review

great TMS , it can handle my loads very easy, is the only software that I know , than can handle an international load, taking a mexican carrier, with their own trailer number, involve a wharehouse , transload the product to a US carrier with a different trailer number , and give you the avaibility to track the load in one single order, not just that, it also provide indivual instructions and BL for each party, and receive the invoice for each carry involve so payments for each of them can be done with the proper administration, and for you customer can get togther all this job and send them just one invoice for the all service... this TMS is great

PROS

Is very flexible and you are able to creat the orders as you want

CONS

Traying to get automatic commsion payments for your personel can be tricky but once you get it done works great

Vendor Response

Thanks Daniel - we appreciate the feedback!

Replied January 2019

Djuro

Verified reviewer

Transportation/Trucking/Railroad, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Tailwind TMS is the best you will find and love !!!!

Great software, but just that driver app needs work.

PROS

There is lots of pros here, its online based, and you should be looking at online based, no server or up front cost, and you can use it from anywhere. Software has all the things you can think of. Great reports, and you can store files on trucks, drivers, and all your exp data. You can dispach the load, customize the payables the way you want, There is ways to add deductions and fuel can be imported, for owner operstor deductions, and software will pay the truck not the driver as this is important for owner operators, and if they have there own drivers this ia probably 1 of 15 tested products that has this option. You can easly export documenta as 1 file for your factoring. There is many many grest things. POD Complete is free.... Other simular solutions charge 7-25,000$ Down payment and 800-1300 a month. Plus 10-20$ for a driver app.

CONS

Now, yes there is cons, One is sometimes its slogish and it takes a bit to load but not that bad. The other one, POD Complete , well its a little incomplete, it has the options you need, you send the laod and driver can arrive depart, great, attach POD its there but, it needs work, this needs to have transflo options or something like a camsxanner, just to let you cut the page adjust it before you send it over. Plus it would take lot less storage if it was a scan doxument, this way its a picture, not that great for billing, it does work. But I think tailwind shoudl stop all other areas of development cuz they are great and spend some time here, make this app a killer. Evan charge 10$-20$ a driver /mo I would pay it just to get a better app. It needs to have scan features, we all need to get those Bols in good quality, and we dont want to have to use translfo or camscaner or other apps and than have to import the documents into tailwind.

Altaf

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2020

Powerful Tool for Small to Medium Trucking Operations.

Tailwind is a must have for any trucking company, big or small. Using tailwind has really cut down the amount of time spent each month on administrative tasks. We are looking forward to growing with Tailwind and are excited to see the software evolve.

PROS

The biggest pro for tailwind is its customer service and development team who take your feedback very seriously and are always ready to help you out The software changes every day and if there is a feature or functionality that may not be available, a simple suggestion of yours might just be in the next update. Another pro of the tailwind software is the pricing. When compared to other TMS's, the tailwind system offers the same features of the enterprise and large suite transport systems bundled in an affordable system that you can really customize to fit your needs, and there is no initial setup cost like many other programs. Tailwind also offers free webinars every week for you to either brush up on the software or train a new employee which is very convenient. The system is online based so you are able to access it anywhere and at any time and does not require you to set up a server in your office like many others. One of our favorite features of this software are all the integration, the tailwind team has partnered up with the best service providers (Truckertools, Border Connect,RMIS etc), in the transportation industry to provide an immersed experience when using the software.

CONS

There are not many cons to Tailwind but being an online-based system comes with its negatives as well, and the biggest downfall of the system is that it can be very sluggish at times taking a few seconds to load between screens, and does not fully load the page at times. The software also lacks the ability of end-user customization of documents and the interface. Another con is that the software is mostly designed as a full truckload system and lacks in features for the consolidation of LTL. The accounting portion could use some work as well.

Vendor Response

Hi Altaf, thanks for the great review! We're glad to hear that Tailwind has helped you reduce the time spent on administrative tasks so you can focus on growing your business!

Replied December 2020

Tyler

Logistics and Supply Chain, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Great for a new Broker

We are a 3rd party broker that needed a software to create load confirmations and Invoices. This software perfectly achieves that task and a good price.

PROS

Over the last 3 years we have had no issues with the software breaking at any point. When I log in I am confident the software will work and allow me to complete the tasks at hand. This is big as down time due to software bugs isn't something that would be acceptable.

CONS

Minor nuisance, when a repeat carriers liability insurance expires there is no way to make this change within the current dispatch you are working on you most exit and edit that specific vendor and then go back into the dispatch to create the required load confirmation.

Reason for choosing Tailwind TMS

We are a small office with a limited number of users. We didn't need the multi user accessibility from some of the other more expensive suites and given our existing use of Quickbooks we also didn't need a software at the time of purchase that had a general ledger built in.

Vendor Response

Hi Tyler, we are glad to hear about your positive experience using the software. We look forward to helping you feel the wind at your back as your company continues to expand!

Replied December 2020

Audrey

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Worthy of managing your transportation needs

Automated BOLs - I have been working manually so long this is a small but necessary function.

PROS

I like the ease of use. I have been able to train people remotely which is necessary at this time. Anyone I train seems to manage navigating it with ease.

CONS

Nothing I can think of - it works fine for the functions I require of it.

Reason for choosing Tailwind TMS

We liked the product and the pricing was mid range.

Reasons for switching to Tailwind TMS

it was not able to accurately manage the new business the company has taken on.

Vendor Response

Audrey, thank you for your detailed review of Tailwind! After more than two years with us, your high marks across the board carry a lot of significance. It is great to know that you have found the platform to be very intuitive, and are able to easily onboard new employees as you scale your company. We are so glad that Tailwind was the right fit for your business, and we look forward to growing with you every step of the way!

Replied August 2022