Telogis Software


 

Telogis Fleet is a cloud-based fleet management solution that helps in job scheduling, status tracking, repair center management and more. The solution allows managers to create a specific group of users and track it while traveling.

Telogis Fleet provides a safety dashboard that helps users to review fleet performance against benchmarks and prepare a progress chart by division. It also sends real time notifications about speed limit violations, oil change, unauthorized vehicle activity and other key events. Fleet managers can use this knowledge to reduce idle times and maximize their fleet’s efficiency.

With Telogis Fleet, managers can view existing weather patterns that may cause delays. This feature helps to track fleets that are deployed in dangerous weather, such as hurricanes or snow storms. The solution enables users to track route history and analyze trend using historical data. Support is offered via email, phone and through an online help portal.

 

Telogis  - Telogis fleet safety scorecard
 
  • Telogis  - Telogis fleet safety scorecard
    Telogis fleet safety scorecard
  • Telogis  - Global dashboard
    Global dashboard
  • Telogis  - Reports
    Reports
  • Telogis  - Map
    Map
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

65 Reviews of Telogis

 

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Software Advice Reviews (4)
More Reviews (61)

Showing 1-4 of 4

Lisa from Package/freight company
Specialty: Trucking: Freight broker or forwarder
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Worst customer service of any company I have to deal with.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I greatly regret going with Telogis for our ELD requirements.
WARNING do not make the same mistake!

Cons

The customer service is horrible. My drivers have spent hours trying to resolve issues on the road. The software is poor at best. Things change on the software for no reason and of course they can never explain why. We still do not have inspector mode on my tablets and they have been working on this for months. I could go on!

Review Source
 
 

Joaquin from Angels Landscape Inc.
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

What we needed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Just needed something basic to keep track of where our fleet was. Also great for mapping new routes and eliminating routes crossing each other.

Pros

Easy to use

 
 

Cynthia from ATCO
Specialty: Construction/heavy equipment

March 2016

March 2016

Be careful what you are purchasing

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Over the past 2 years, I have come to realize I don't like the product or vendor. It can track a vehicle sometimes and now their devices do not need to be wired in, that's the only positive thing I can say.

Likes Least

I've had nothing but issues with this software for the last 2 years. My automated/scheduled tracking reports do not come on time or sometimes, ever. Most importantly, the GPS trackers only work half the time. They drain truck batteries, if you let a truck sit for longer than a few days.

Here are Reasons why I've been told I have issues with my GPS trackers: they're not in good cell reception areas (when 1 isn't working, but 5 others are sitting next to it and working just fine); there's a battery issue (on a brand new truck); the technology is too new (on a high-end vehicle). I never get told what the issue is and all they can do is constantly replace tracking devices, which you have to pay for to send the old one back. So far, I've replaced my tracking devices at least a dozen times on 6 vehicles within the past year alone. Instead of making the company more productive, this has been one huge sink hole.

The customer service, my account manager, is the worst. I don't think she even knows how to come up with a good excuse anymore.

Do yourself a favor, don't buy their technology. Save yourself the headache.

Recommendations

Does it perform? Can it provide the reports you need? Can you easily reach management (not your account manager)? Are they rushing you to just sign a contract without consider what's best for your company?

 
 

Charles from Greenwood Towing
Specialty: Transportation & Fleet

December 2014

December 2014

Has saved money in so many ways

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's reliable and dependable for equipment and staff if and when I need assistance.

Likes Least

There really is not anything, except i have to pay for it.

Recommendations

Make sure it meets the needs of when you really need it, (i.e. where, when, what, etc.).

 
 
 
Showing 1-20 of 61

Oscar from Automotive

April 2018

April 2018

Horrible customer service and follow up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Platform is great and so is the concept. It was great to have this loaded in our new Hinos but once the shine wore off its been a horrible experience with our rep and counsel

Cons

Customer service, customer satisfaction, follow up, and I don't like to be bullied. The way they handle customers needs to be improved. I am now only looking at Telogis as a Verizon product and will bail on it all

Review Source: GetApp
 

Andrea from Bencardino Excavating
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Great Software for tracking your fleet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The features that this software has to offer
The seminars they have are very knowledgeable
The offer new products.

Cons

Customer Service needs improvement.
They never call you back when you leave a message, you have to keep calling.

Review Source: Capterra
 

Marvin from Siggins

April 2017

April 2017

My telogis review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is a great software for anyone to use, very easy to use, and understand. Highly reccomend this to all my software. Buddies.

Review Source: Capterra
 

Marian from Crescent

April 2017

April 2017

Telogis fleet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Wouldn't be more efficient if software incorporated billing, otherwise great efficiency in tracking your fleet.

Review Source: Capterra
 

Jane from Sun
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Fleet Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use, helps drivers safety. Love the Hours of Service function to assist us in managing our employees.

Review Source: Capterra
 

John from Fisher Brothers Trucking, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

John Fisher

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Telogis brings great innovation and economical pricing. I love their rich platform of visual mapping and visual GPS tracking

Review Source: Capterra
 

JERRY from AP&H
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2016

September 2016

YOU SHOULD STAY AS FAR AWAY FROM THIS COMPANY AS POSSIBLE !!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

THIS COMPANY BOUGHT OUT ANOTHER GPS PROVIDER WE HAD BEEN USING AND INSTANTLY WE HAD PROBLEMS. THE HARDWARE FAILS CONSTANTLY AND THEN YOU HAVE TO PAY TO SEND THEIR FAILING HARDWARE BACK TO THEM. THEN WHEN YOU HAVE HAD ENOUGH AND DECIDE TO GO TO A DIFFERENT PROVIDER THAT OFFERS MORE FEATURES, HAS BETTER SUPPORT, AND COSTS LESS THAN HALF WHAT THEY CHARGE, EVEN THOUGH YOUR CONTRACT IS UP AND YOU HAVE CANCELLED YOUR SERVICE IN WRITING, THEY WILL COME UP WITH EVERY TRICK IN THE BOOK TO SHAKE YOU DOWN FOR MONEY EVEN SAYING "OH SORRY BUT AFTER YOU CANCELLED IT AUTO RENEWED AND NOW YOU OWE FOR ANOTHER YEAR" BEWARE !!!!!

Pros

I'M HAPPY I DISCONNECTED IT FROM MY SYSTEM

Cons

CONSTANTLY FAILING, AND SLOW TO RESPOND

Advice to Others

THERE ARE A LOT OF REPUTABLE GPS PROVIDERS.... IF YOU'RE LOOKING FOR ONE KEEP LOOKING !!!

Review Source: Capterra
 

Edward from Port View Preparatory
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2016

September 2016

Port View Preparatory Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The Telogis Team has been a huge support as we ensure the safety and security of our own precious cargo, which is our students. The software allows us to operate with ease and piece of mind when we send out students out to the community or transport them to and from school. Telogis allows us to take every necessary precaution in ensuring that our students are safe.

Pros

Simple, easy to use, advanced technology allowing for the supervision of transport of students to and from school and into the community.

Review Source: Capterra
 

Christopher from Corman Construction Inc.
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2016

September 2016

Dependable and outstanding service supplier.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have had an excellent experience with Telogis. Our customer Rep. (Robin Wagner) has been outstanding. She has helped our company in many different areas from purchasing to installs to monitoring to troubleshooting problems of our GPS system. I not only depend but rely on Robin to help me keep our system up and running. I would highly recommend Telogis and Robin to any other company seeking a quality GPS system and service company that stands behind their product.

Pros

Easy to use.

Review Source: Capterra
 

charles from nec lec
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2016

September 2016

learning telegis

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

the representative was very helpful and very patience in teaching our office manager with all program devices

Pros

easy to use and accurate

Cons

nothing as yet

Advice to Others

no

Review Source: Capterra
 

Pamela from JCM Associates, Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2016

September 2016

Telogis Customer and Tech Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The staff at Telogis is always readily available to answer questions, guide and help with anything I want or need to know. They not only helpful, they are friendly. They've even helped me build reports based on our needs.

Pros

Ease of use, reliability of the data it provides for our needs.

Review Source: Capterra
 

Rob from Quality Fruit & Veg. Co.
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2016

September 2016

Telogis Fleet Manager review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy set up and use from day one Allows us to track where are drivers are and what they are doing at all times during the day saving us time and money

Pros

Ease of Use

Cons

generation of reports is a little clunky

Review Source: Capterra
 

Beverly from Barwick Plumbing Co., LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

what a great review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our old system was not real time reporting. The telogis system has helped us keep up with the amount of time spent on the job and the amount of time they spend driving to and from the job!

Pros

It has helped us catch two thiefs quickly! With the real time tracking we recently found a truck that was driven off a job site. The police was able to capture him in less than 1 hour!

Cons

?

Advice to Others

worth the money!

Review Source: Capterra
 

Dan from Petroleum Equipment Service.
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

review 8/29/2016

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall the product looks adequate but we had issues with response time on bringing up some of the units do to slow response times for service. Also, we have had several issues where the units will not report and we have to catch the issue. It is creating a lack of confidence in the overall system.

Pros

It does provide good visibility to see where everyone is.

Cons

The history screen is a little hard to use. The lack of alerts when vehicles are not reporting

Review Source: Capterra
 

William from Potomac Truck Leasing, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2016

August 2016

Telogis Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tremendous customer support. Exceptionally responsive and detailed. Our local representatives are professional and courteous. tremendous product knowledge.

Pros

Overall functionality, does what I need it to do.

Cons

Report writing, although most of it is my lack of training.

Review Source: Capterra
 

Christopher from Ted's Towing Service
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Telogis Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

use the software everyday..it has a couple of hiccups now and then ultimatly it responds and works great

Review Source: Capterra
 

MARYJANE from CTM TRANSPORT
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

TELOGIS SOFTWARE AND PERSONAL SURVEY

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

SUPPORT PERSONEL IS ALWAYS AVAILABLE TO ASSIST YOU WHEN YOU HAVE A QUSTION OR NEED ANY KIND OF HELP.

Pros

EASY AND NOT COMPLICATED TO USE.TELOGIS

Cons

NOTHING

Advice to Others

NO

Review Source: Capterra
 

JESSE from PALMETTO PROPERTIES
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

MAINTANCE SUPERVISOR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

WHEN ITS WORKING ITS DOING GREAT SOMETIMES ITS NOT READING CORRECTLY AND HAVING TO DEAL WITH CUSTOMER SERVICE OVERALL ITS A GREAT SERVICE AND GREAT CUSTOMER SERVICE

Pros

I LOVE IT

Cons

DONT GIVE EXACT ADRESS

Review Source: Capterra
 

Andrea from Bencardino Excavating
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2016

August 2016

Telogis Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Telogis is a great company that we use to monitor our trucks everyday using GPS.
I highly recommend this company for your GPS tracking.
The customer service is always helpful and the webinars that they offer once a month is an added bonus so you can educate yourself with new ideas.

Pros

When I call Tech support they are always helpful and knowledgeable.

Review Source: Capterra
 

Curt from Top O Texas Oilfield Services, Ltd.
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2016

August 2016

Telogis. Excellent GPS Service with only a few drawbacks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Telogis is a great tool for companies needing GPS service for their fleets. Customer service has always been top notch being fast, friendly, and reliable. I deal frequently with Donna Grosenheider who never hesitates to help me when in need.

Pros

Access to every unit in fleet, maps with road names better updated than google maps, ability to quick toggle between Satellite and standard map. More current satellite imagery in populated areas than Google Maps.

Cons

The biggest downfall I have seen and continue to see in Telogis is the 2 minute window in the GPS windows to receive vehicle information. Alot of things can happen in a 2 minute window and they increase exponentially as speed increases. Would also like to see satellite imagery improved in rural ares. We use this service in the oilfield and current maps would greatly increase our efficiency with locating customers

Review Source: Capterra