--- title: "Booking Tool Software Reviews, Demo & Pricing - 2026" description: "Review of Booking Tool Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/fleet-management/the-booking-tool-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Transportation Dispatch Software](https://www.softwareadvice.com/fleet-management/taxi-dispatch-comparison/) / Booking Tool Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/fleet-management/the-booking-tool-profile/alternatives/) # Booking Tool Review From $99-$239/month Free trial 3 plans Wondering if Booking Tool is right for your organization? Our Transportation Dispatch Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Booking Tool 4.8 [(26)](https://www.softwareadvice.com/fleet-management/the-booking-tool-profile/#reviews) Pricing Starting at $99.00 per month ### About Booking Tool Booking Tool is a complete online reservation platform built for the limousine, shuttle, and charter bus industry. From independent operators running a single vehicle to multi-location fleets managing hundreds of drivers, Booking Tool gives you one system to run your entire operation: online booking, scheduling, dispatch, and payments, all in one place. Why Operators Switch Most reservation platforms charge a percentage of every booking you sell. That means the more successful you are, the more you pay them, and your software costs grow every time you raise your rates. Booking Tool charges a flat fee per booking instead, so your platform costs stay predictable no matter how your business grows. You also choose your own payment processor, at your own negotiated rate, instead of being locked into an in-house processor that takes an additional cut of every transaction. Built for How You Operate Booking Tool supports every type of service transportation companies run: 1. Airport transportation, with live flight tracking so pickups adjust automatically when a flight is delayed 2. Point-to-point transportation, with support for additional stops and dynamic pricing 3. Hourly and ch... arter service, including minimum hour requirements, overage billing, and pre-configured packages for weddings, events, and party buses 4. Shuttle and charter bus routes, with per-seat or full-vehicle pricing, live capacity management, and multi-stop routes Every booking type is managed from the same intuitive, cloud-based back-end, so your team isn't switching between systems depending on the job. Everything Included, Nothing Hidden There are no contracts and no long-term commitments. Everything is month-to-month, and every feature shown in our live demo is included in your subscription: online booking and scheduling, dispatch, driver and vehicle status tracking, automated customer notifications, Google Maps integration, and a fully branded mobile app for your customers, published under your own name on the App Store and Google Play. Run Your Business From Anywhere Booking Tool is fully cloud-based, so you and your team can manage reservations, dispatch drivers, and track vehicle availability from any device, anywhere. Your customers can book, pay, and receive updates without ever picking up the phone, while your dispatchers see everything they need from a single calendar view. A Platform That Grows With You Whether you're adding your second vehicle or your fiftieth, Booking Tool scales with your business without penalizing your growth. Add drivers, vehicles, and service areas as you expand, and keep the same predictable pricing throughout. See it for yourself. Explore our live demo to experience Booking Tool exactly the way your customers would, and contact us for a personalized walkthrough or a trial account. Wondering if Booking Tool is right for your organization? Our Transportation Dispatch Software selection experts can help you in 15 minutes or less. ## Booking Tool User Interface ## Popular Booking Tool Alternatives Main Product Booking Tool 4.8 [(26)](https://www.softwareadvice.com/fleet-management/the-booking-tool-profile/#reviews) Ratings Breakdown - 4.73Ease of use - 4.95Value for money - 4.92Customer support - 4.71Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) 4.7 [(388)](https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.58Value for money - 4.77Customer support - 4.55Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [Samsara](https://www.softwareadvice.com/fleet-management/samsara-profile/) 4.5 [(1033)](https://www.softwareadvice.com/fleet-management/samsara-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.28Value for money - 4.26Customer support - 4.42Functionality Pricing Available upon request Get Price Alternative Product [Truckbase](https://www.softwareadvice.com/fleet-management/truckbase-profile/) 4.8 [(78)](https://www.softwareadvice.com/fleet-management/truckbase-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.75Value for money - 4.95Customer support - 4.60Functionality Pricing Starting at $490.00 per month Get Price Alternative Product [PCS TMS](https://www.softwareadvice.com/scm/tms-express-profile/) 4.2 [(248)](https://www.softwareadvice.com/scm/tms-express-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.00Value for money - 4.18Customer support - 4.06Functionality Pricing Available upon request Get Price Alternative Product [Driv.in](https://www.softwareadvice.com/scm/driv-in-profile/) 4.7 [(150)](https://www.softwareadvice.com/scm/driv-in-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.47Value for money - 4.67Customer support - 4.50Functionality Pricing Starting at $40.00 per month Get Price ## Booking Tool Pricing and Plans Starting price: $99.00 per month Free Trial Free Version Basic $99.00 per month Plan includes: - Up to 200 trips per month Standard $179.00 per month Plan includes: - Up to 400 trips per month Premium $239.00 per month Plan includes: - Up to 600 trips per month Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Booking Tool Features - Popular features found in Transportation Dispatch Billing & Invoicing Customer Management Delivery Tracking Fuel Management Location Tracking Mileage Tracking Mobile Access Real-Time Monitoring Route History Route Optimization Scheduling - More features of Booking Tool Activity Dashboard Automated Scheduling Barcode/Ticket Scanning Carrier Management Communication Management Customer Database Customizable Reports Data Import/Export Dispatch Management Electronic Signature Fleet Management GPS Inventory Management Invoice Management Live Driver Tracking Mobile Alerts Mobile App Monitoring Order Management Performance Metrics Quotes/Estimates Real-Time Data Real-Time Notifications Real-Time Updates Reporting/Analytics Reporting & Statistics Route Management Routing Third-Party Integrations Tracking Transportation Management ## Booking Tool Integrations authorize.net Integration rated undefined from -1 review Square Payments Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Clickatell Integration rated undefined from -1 review ## Booking Tool User Reviews ## Booking Tool customer ratings - Overall rating: 4.8/5 - Total reviews: 26 ### Rating distribution - 5 stars: 21 reviews (81%) - 4 stars: 5 reviews (19%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 5.0/5 - Customer support: 4.9/5 - Functionality: 4.7/5 --- Have you used Booking Tool and would like to share your experience with others? ### Booking tool review - Overall rating: 4/5 - Reviewer: Steve R. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use, reliable and still affordable. When I have issues, they are immediately resolved. #### Cons When cloning, the invoice or receipt information gets garbled. #### Vendor response Thank you Steve for your review! We have also fixed the issue that you were facing when cloning reservations. Replied June 2019 --- ### A Pillar of Our Success for Nearly a Decade - Overall rating: 5/5 - Reviewer: Jeff P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a proud client and dedicated user of Bookingtool for almost eight years, I can confidently say it has been one of the single best investments for our limo company. In a fast-paced industry where reliability and efficiency are paramount, Bookingtool has consistently exceeded our expectations and proven itself to be an indispensable partner in our success. The software itself is exceptional, but the real standout is the team behind it. [sensitive content hidden] and his team are absolutely fantastic to work with. Their customer support is second to none. Like all software, an occasional hiccup is to be expected. In the rare event we encounter an issue, we simply send a quick email to [sensitive content hidden]. Without fail, he has his team on it immediately, and every single time, the item is resolved. It doesn't matter if it has been a small programming issue or, frankly, user error on our part; they tackle it with speed and professionalism. From a business standpoint, the value is undeniable. [sensitive content hidden] rates are spot on, and for the high level of service and the robust features we receive, Bookingtool is an extremely cost-effective tool. The reporting functions are excellent and provide all the critical information we need to analyze our performance and make informed decisions. If there is ever something we can't find or figure out, again, a quick email to [sensitive content hidden] is all it takes. Bam! He has either created new tools to meet our needs or personally walks us through the process. Over the years, we have seen Bookingtool make so many improvements and updates, constantly refining what is already a very user-friendly platform. I have looked at other software options on the market, and they simply do not appear to be as intuitive or easy to navigate. We have been extremely happy with our decision to use Bookingtool and will continue to utilize it for our limo company without hesitation. It's a top-tier product backed by a top-tier team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This tool is highly cost-effective and provides a significant return on investment, thanks to its intuitive design and a consistent rollout of modern updates. #### Cons 10 years with Bookingtool and it has never let us down. Truly no cons, just solid reliability and clear communication. #### Reasons for choosing Booking Tool recommendation from another company who had been using them for a couple years at that point #### Vendor response Jeff, it has been an absolute pleasure working with you and your team for almost a decade. We truly value your business, support, and the detailed review! Replied June 2025 --- ### Good and friendly app - Overall rating: 4/5 - Reviewer: Alfredo A. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As I said is very friendly. Easy to use. Comprensive. Pricing system initial setting is a little tricky. But after setting has many ways to change rates. Like very much the instant quote. Overall is a good and friendly app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy and friendly. I like the most the instant quote. No other app is so easy for the customers to get a quote. #### Cons Missing steps on the driver app. Ergo: on site, customer drop.. So the dispatcher can be advice. The gps system is not so friendly for drivers. They suppose that dispatcher will be traking always. Or the just dont open the app . The fares needs to be set by distance and as is set, but letting the system choose both. So if the city the customer is trying to get a quote is not set. The system will use the distance and calculate the fare by distance. #### Reasons for choosing Booking Tool Pricing. I can't afford their pricing and setup change. #### Reasons for switching to Booking Tool Pricing and easy to use. Maybe when i have more customers I'll switch to another that have complete features integrated. #### Vendor response Thank you for your review. We are preparing to release a new version in the coming months, which we anticipate will address many of the concerns you've raised. We continuously strive to enhance our system and greatly value your constructive feedback. Replied June 2025 --- ### Wonderful booking system - Overall rating: 5/5 - Reviewer: Stephanie B. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been nothing but amazing, and no matter what I need help for, whether a small bug in the system, or asking about potential changes, I always feel heard and don't get stuck waiting days for a reponse. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how responsive support is and how they are always making updates based off feedback. Our clients mention ease of use on their end and I appreciate that so much! The admin end is always very straightforward and easy to use, whether adding in bookings manually or adjusting pricing on our end. The system reminders are perfect for clients and being able to customize not only the front end wording, but emails and so many other things, it can definitely fit whatever your transportation business needs. They are always making updates and tweaking things to make quality of life improvements. #### Cons Could use a more extensive / customizable driver app, a flat rate point to point system as opposed to mileage, and integrated flight tracking. #### Reasons for choosing Booking Tool better front end for clients, although i did like the p2p flat rate pricing #### Reasons for switching to Booking Tool very confusing back end and just couldn't get it to work the way we wanted along with a wonky driver app #### Vendor response Thanks for the great review! We appreciate your feedback and are glad we could meet your expectations. Replied June 2025 --- ### Booking Tool - Overall rating: 5/5 - Reviewer: Alex B. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. It covers every possible scenario when booking and arranging reservations. It is recommended. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Once it is set-up and rates are in it is almost self-running. I had my daughter do a mock reservation both on the airport and hourly and it went extremely smooth. #### Cons A t first a little difficult to navigate, however once one explores and speaks with customer service for guidance. it is a great system. #### Vendor response Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Our team works hard to deliver the best possible service, and it’s wonderful to know we met your expectations. Replied November 2025 --- ### Great company - Overall rating: 5/5 - Reviewer: Stephen C. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great product! Great response time! Overall very pleasant to deal with. Pricing good compared to others #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] is always very responsive to any issues that arise. Via email or text he always solves the problem as quick as possible. #### Cons No complaints - satisfied from the beginning of our relationship 11years ago. [sensitive content hidden] is the best . Very happy #### Vendor response Stephen, you have been a great customer, since 2014! Thank you for taking the time to share your experience with Booking Tool! Your feedback means a lot! Replied August 2025 --- ### 100% recommended - Overall rating: 5/5 - Reviewer: Lucas M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I been using this booking tool for over 3 years and it has change my business completely. works great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Cons simplifies my woork,works wonderfull and it easy to use,I like the automatization of my day to day, I recive the reservations I send them to our calendar , I despach it to the drivers, its great #### Vendor response Thank you Lucas for your business and positive feedback! We're happy to hear that booking tool has changed your business for the positive. Replied June 2025 --- ### Booking Tool is a necessity - Overall rating: 5/5 - Reviewer: Adam L. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Organization is key when moving passengers. Without Booking Tool this wouldn't be possible. Thank You to everyone Booking Tool #### Cons Everything works amazing, No complaints. System always works and if something goes down they're quick to fix said problems. #### Vendor response Thank you Adam for the positive feedback! Replied June 2025 --- ### A Must Get for Your Transportation Business - Overall rating: 5/5 - Reviewer: Lindsey A. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered This product makes scheduling our trips a breeze. Clients can get prices immediately and we can charge and receive payments online. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to use and the interface makes it easy for new users/employees to use. Customer service is always available to answer questions, knowledgeable and helpful. As the administrator this product has made scheduling and payments so much easier! I would be lost without it. #### Cons We haven't had any problems with this software! #### Reasons for choosing Booking Tool Great design and layout! Easy to use! #### Vendor response Thank you Lindsey! Replied June 2019 --- ### Very Affordable and Secure! - Overall rating: 5/5 - Reviewer: Amanda F. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The support staffhas both been great to work with and have started quickly on some of our update requests and quick to answer all our questions. The services are very inexpensive compared to other options. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Secure website, much cleaner than our previous site. #### Cons A few updates are needed for the shuttle portion to be more friendly which is what we mostly use. #### Vendor response Thanks you Amanda for the review! We're always adding new features to the system. Feel free to email us any suggestions that you may have. Replied June 2019 --- Showing 1 - 10 of 26 Reviews Load More Reviews ## Booking Tool Popular Comparisons [Elite EXTRA vs Booking Tool](https://www.softwareadvice.com/fleet-management/elite-extra-profile/vs/the-booking-tool/)[Samsara vs Booking Tool](https://www.softwareadvice.com/fleet-management/samsara-profile/vs/the-booking-tool/)[Truckbase vs Booking Tool](https://www.softwareadvice.com/fleet-management/the-booking-tool-profile/vs/truckbase/)[PCS TMS vs Booking Tool](https://www.softwareadvice.com/fleet-management/the-booking-tool-profile/vs/tms-express/)[Driv.in vs Booking Tool](https://www.softwareadvice.com/scm/driv-in-profile/vs/the-booking-tool/)[Motive vs Booking Tool](https://www.softwareadvice.com/fleet-management/motive-profile/vs/the-booking-tool/) [Compare All Alternatives](https://www.softwareadvice.com/fleet-management/the-booking-tool-profile/alternatives/) ## Other Top Recommended Transportation Dispatch Software [Motive](https://www.softwareadvice.com/fleet-management/motive-profile/) **4.5** (1688) Recently recommended **40** times [Alvys TMS](https://www.softwareadvice.com/product/348931-Alvys-TMS/) **4.4** (51) Recently recommended **22** times [TMS.AI](https://www.softwareadvice.com/scm/rose-rocket-profile/) **4.4** (35) Recently recommended **21** times [Tracx](https://www.softwareadvice.com/fleet-management/tracxtms-profile/) **4.8** (12) Recently recommended **15** times Stuck Between Options? 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