Quality Product!!!

Overall the program is exceptional and would highly recommend to everyone.

Pros

This software allows me to track my equipment with ease. User friendly even for a dummy like me.

Cons

The program updates often and sometimes glitches and I have to exit and restart.

Great Experience

We previously stand well too much time on the telephone locating service Cruise and seeing how much time they have spent on site. It has also helped us to understand aggressive driving habits of certain drivers and solve those problems.

Pros

Easy to use features that are as Simple or as in depth as you wish them to be. We find the array of custom reports available to be an incredible time saving for our office staff and install crews alike.

Cons

I have no truely negative comments. The software seems to be regularly updated and improving with technological ability.

Decent Tracking

Pros

It did a great job of location detection.

Cons

Program would stall out sometimes while in use.

Customer Service Call Out

I have had fabulous customer service! Representatives are extremely helpful. When I call for a question, quite often reps will stop in to present 'hands on' tutorials. Cannot thank the team enough.

Pros

I like the ability to track several assets accessing a certain location. My customers will call to see when a certain product has been picked up, weeks after we have dropped it off, and I am able to easily landmark locations. My customer is happy with the information, which makes my company look good. All thanks to Titan GPS.

Cons

I do not have any complaints with this product.

Great support

The representative and team are very informative and knowledgeable with the system and eager to help out when needed!

Pros

ease of use so far.... Need to use it to its full potential for a better opinion on it, i'm sure it will do well for our company!

Cons

So far I have no concerns to list here.

SMS Customer Service

CTS and their product Titan GPS have been an extremely amazing business partner and we are looking forward to our continued growth as a National Account. From the product to the interface and the customer service that we have been provided is second to none. With the ease of the product and the availability of training and benchmarking this tool has really improved not only our ROI but has also helped with visibility and looking forward to the next chapter.

Pros

Ease of use and the evolving reports and interface updates.

Cons

I don't have all my units with the hardware...yet

Very knowledgeable and learned new things.

Pros

Always happy with new features that help in day to day operations. Ease of use is always a good thing.

Cons

Some days slow at loading. Wish I had more icons to choose from in the vehicle list of assets would be nice.

Very Helpful

Setting up the GPS units on our trucks have been very helpful in both keeping track of the trucks whereabouts and an instant update on when they will be arriving at a particular job. Also, being able to put various reports on how the truck is being driven. Customer service is fantastic, our rep is always checking in to make sure everything is set up/customized to our company's needs. Thank you!

Training with Customer support representative

Customer support representative was great, he was on time, very knowledgeable, friendly, easy to work with a great personality. I got from the session what I was looking for.

Pros

It is a great tool to use for tracking our company vehicles and maintaining our fleet.

Cons

Nothing on a professional basis.

Website is easy to use

Vehicle abuse has dropped significantly because drivers know that it is possible to track them. In the past we had people park damaged units at the Automotive Bay anonymously and we could not hold anyone accountable for the damage. Sometimes damages would be a high a $15,000 to one unit. I also like the ability to track idling time on the Light Vehicle Fleet which we can target for future costs savings.

Pros

I really like the fact that I can find a unit on our site just by logging into the Website. I n addition, I like being able to see who the last driver without having to run a long report.

Cons

Some of the report titles are not clear about what the report is about (Laymen's term would be nice)

New GPS tracking training

Interesting new software to try, the landmark changes are great. I would like a written instruction manual sometime in the future if possible to make sure I use and have all the benifits of the units.

Pros

I like to to know where my are, I like bread crumbs and will likely use the landmarks system more

Cons

I don't use the system enough to remember how to use all the available apps

Very Useful GPS Tools

Overall, CTS is a very robust tool that our operations use for a variety of functions: operations, dispatch, IFTA reporting, HOS auditing, and sales across our Canadian and US operations. The team at CTS is very helpful and a pleasure to work with, and are quick to resolve customer service issues. Some report generation is sluggish due presumably to the sheer volume of data and the dashboard is often delayed when changes are made to assets/landmarks which requires a refresh to correct.

Pros

- GPS dashboard is user friendly overall - customer service excellent - good reports and alerts

Cons

- device installation can be cumbersome - pelican GPS units and driver ID fobs require constant oversight

Innovative and Easy.

Good quality work with fantastic customer support. Very easy to use.

Pros

Ease of use and availability on different platforms.

Reliability of tracking

by tracking vehicles it easier for me to divert vehicle to different area if needed. I save time nit running around to get mileages for reporting. Fuel savings will come into play as we can see how and why fuel wastage occurs, and move to correct the problem.

Pros

Having the instant ability to know where assets are and how they are performing . Tracking of maintenance reports has made it easy to know when service is due instantly. Having the ability to know how each vehicle is driven. for liability control

Cons

Diagnostic trouble codes seem to be hit and miss. More accuracy of codes will help to prevent down time.

Great system, if used effectively can definitely bring in a ROI

Return on investment. if used properly can easily pay itself off.

Pros

Value - eye opening the information the reporting shows. Idling report in July alone can give a return on this system not to mention the winter months. easy to find our employees and trace back their days. tons of great value and that is the tip of the iceberg.

Cons

ease of pulling some specific information but that may because i am still learning with this software so may not have the most efficient way to do so.

Training and software review

With the use of this tool we will make sure that the units are used according to our expectations, and also to prevent and alert us from any urgent matter.

Pros

The flexibility and ease of use of the software

Cons

Some of the parameters, such as Gas price, could be connected to some sort of live feed from a webpage

Archived info

Needed access to archived information and Trevor Romijn was able to help me...........................................................................................................................................................

Pros

tracking assets

Cons

Cost

a learning experience many features that were not known or being used

tracking of assets and safety of employees

Pros

easy to use. loads of information on how time is being utilized and how assets are being taken care of

Cons

nothing I believe the variety of reports and multiple ways of viewing assets during operation is well worth the time and effort

Learned some great tips on how to send reports specific to my needs

Pros

How easily I can group and organize the info I need and get weekly reports on specifics suited to my needs.

Cons

I'm still learning everything so not sure what I don't actually like yet. So I guess for now there's nothing.

Titan GPS and HOS Review

Helps bring many different jobs under one platform to help streamline operations and eliminates costs. Tracking, Log books, Safety of drivers and public with operations, creates ease of mind for dispatchers, gives customers real time data of operations.

Pros

Great customer service, very willing to assist with any issues and help with the transition process. Easy to use and efficient and very cost effective versus old systems. Very easy to replace units if necessary.

Cons

Mounting can be difficult due to small size but also is very nice to not have it taking up space.

Very knowledgeable staff that are willing to take the time to insure you understand how to use.

Pros

It's easy to use and navigate. The program information benefits both dispatch and safety team. It's easy for dispatch to see how long each of the driver's cycles are and how much time they have left.

Cons

Not allowing mechanic to sign off on repairs on the portal end instead of having to go on his phone application.

New to Titan

So far so good. I'm new to the program. The minute that rep found out that I was learning the system for the first time they set up a screen share conference to show me around the program and answer any questions that I might have. Offered support just a phone call away.

Pros

It was great to be shown what the software is capable of. What our company needs it for Titan Does very simply. Being shown what its capable of and showing us where we can push the envelope and improve our efficiency.

Cons

No cons just yet. Still very new to the program

Easy to use and great for the on-going battle of everything to be paperless

Easy of use

Pros

No administration. I can look at the online portal and see that there is no violations without searching and counting the hours.

Cons

The app kicks you out alot. It makes you go back to the main app page. But im sure it will all start to work out.

Awesome webinar with rep

Rep was very easy to understand and responsive to any and all questions. I am not entirely confident with the program as I haven't had much time to try it out myself without rep help, although I know he is only a phone call away if I should ever need to ask a question. I gave value for money 1 star as I am unaware of the cost we are paying to have the GPS devices in our trucks as of yet.

Pros

I like the fact that you can track vehicle maintenance, driver log books, and all fleet activity in one place. I also like that it is accessible to everyone.

Cons

I wish there were a few more reports that included combined information. The reports could also be titled differently to make it easier to know which one to use.

gps

time management will be much easier with titan

Pros

the ease of use to see where all the assets are and when

Cons

there was nothing I did not like.so far everything appears to work as I had hoped

Good software, lots of options

Pros

Endless features are a double edged sword, I like them but they can also be overwhelming. Automated reports and breadcrumbs.

Cons

Endless features are a double edged sword, I like them but they can also be overwhelming.

Titan GPS: reliability you can count on.

Our company relies on Titan GPS and it's reporting capabilities to ensure our billing is accurate and on time. They're use of innovative technology and continued development has kept them relevant and on the cutting edge of what we require for our industry. Additionally the diversity in reporting capabilities enables us to make sure our operators are driving safely and efficiently. This tool can have a profound impact on any fleet management from idling reduction to reducing dangerous driving.

very informative

new with it, but I think I will be saving time and money with my vehicles.

Pros

easy to use and makes my staff accountable. hopefully I will save some time and money. I'm sure the monthly fee will pay for itself.

Titan GPS Review

We have continued to be very pleased with the staff, the support offered, the training opportunities, and the improved functionality of the GPS units we have deployed to our Peace Officer staff. Of particular note: the staff (both sales and support) and their availability to address any issues, questions or offer training. The continued investment to enhance the functionality as wells as the roll-out of the software is noted and appreciated.

Titan GPS Up Date New Information

Our rep was very helpful and very easy to understand, very good at what he does and looking forward to work and ask him more questions in the future. Great job to our rep!!

Pros

Great system

Cons

Myself...just need to and be forced to use it more then I do already!

GPS CERTIFIED SOLUTION SOFTWARE

WE ARE STILL LEANING THE SOFTWARE FOR THE GSP TRACKING SOLUTIONS, UP TO DATE WE VARY PLEASE WITH THE PROGRAM AND LOOKING FORWARD TO HAVE ALL THE FLEET SET UP

Pros

THE SOFTWARE SEEMS TO BE USERS FRIENDLY

Cons

STILL TO SOON TO HAVE ANY CONS - LEARNING CURVE

Does everything you need.

My company has been with Titan GPS for a few years now, never once has it let me down. Nothing better than a GPS/product doing everything intended, with such ease. Simply put, it just works! I greatly enjoy the Fleet replay, as well the many available reports that are easy to use, set up and access. Thank you for all the great work!

Training with Mike

The training with rep I found to be very informative as I did not know that there were so many features on the website that will help with day to day operations as well as environmental components. He explains things with certainty and in depth so that it makes it easier to follow. Thanks

All Span Building Systems Ltd Review

As a whole, the Titan Tracking System is a valuable asset to the All Span company. It's ease of use is appreciated, as we usually need to know answers in an expedited period of time and they need to be accurate. The customer service provided is also excellent.

Excellent product, great service

The Titan GPS tracking hardware is dead-simple and robust. Their web interface has all of the necessary tools to easily manage a fleet of any size, helping us track the productivity and safety of all of our field staff

Excellent seminar - Great product!

Customer support representative provided an excellent training seminar. Gave great examples of how we can utililize Titan's features to better manage our fleet and to ensure that the integrity of our drivers remains on course.

The overall training was good and informative.

Pros

What I like most about this software is being able to track how much time is being spent at each location and making sure customer visits are regular.

Cons

I don't have anything in particular that I like least. I am fairly new to this product so I still need to familiarize myself.

GPS Training session

I wanted to be more informed as to options with my GPS tracking device and how to change certain functions and retrieve information. This was stepped through and explained in depth by Michael Drought. Excellent job! Thanks Michael

Ease to use

We've been using the software for about 2 years and find it very ease to use. There 's more functionality in the software than what we envisioned.

Titan GPS Initial set up review

Transition went extremely well, from the accommodating sales team, tech support and the training provided onsite! We are more than happy with our decision to change to the more robust GPS Tracking system, Well Done Titan GPS!

EDL Review

New user (company has been customer for a while) appreciated the training received on the new features. I am not privy to costs; so the rating may not be accurate to the Company's idea. Features would have gotten a higher grade if the features had have been there when everyone else go them - seems it took someone coming in to train to get these new features?

Awesome product !

I track 6 vehicles total, and I can find out where any of those 6 vehicles are at any given time ! Love the reports that I can generate to see the routes, and what the driver's habits are.

Great service

Well explaned easy to follow and went into all area,s as needed explained , well versed in the tracking system and went into deepth in to why our kms were out , very interesting , and easy to follow , great job

Online orientation-walk through

Very pleasant and informative

Pros

The versatility and details that were available

Cons

I liked everything I saw but it will take sometime to familiarize myself with the system. A lot to learn

TDL Drywall

We have had this software since 2009 but it has been delegated to several staff members over this time. The support staff was very helpful in our refresher.

Great Learning Experience

Today we have learned more about the program and it is very helpful, it will help the clerks in so many ways.

Great Product

We have been using this product on some of our vehicles for a couple of weeks now and they are great at tracking every movement and options for reporting are excellent. So far we are very happy with these devices.

Titan GPS Review

I had a great experience with Mike in Training in an online session. Look forward to more in the future.