About Tookan

Tookan is a cloud-based delivery management solution that helps delivery businesses manage fleet and automate dispatching operations. It lets users assign tasks to delivery agents as per their schedules and track the live location of on-field personnel using geofencing technology.

Features of Tookan include reporting, alerts/notifications, scheduling, barcode scanning, booking management, behavior monitoring and more. Managers can utilize the administrative dashboard to view agent availability and track the status of ongoing orders on a centralized platform. Additionally, it offers mobile applications for iOS and Android devices for delivery executives to access customer information and update task status even from a remote location.

Tookan comes...


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Supported Operating System(s):

Web browser (OS agnostic)

42 Reviews of Tookan

Average User Ratings

Overall

4.26 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(29)

29

4 stars

(11)

11

3 stars

(2)

2

2 stars

(0)

0

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 42 results

January 2018

Md Abdul from Ruposhi Bangla Tours

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

This is an awesome for taxi booking

I am benefited very much. I have Taxi service business so I need an online taxi booking software after searching the internet. I got it. I checked that it is a perfect software for online taxi booking and easy getting for customers. I have set up my account very easily. Realy I got a unique software for my online Taxi Business.

Pros

The software is for online Taxi booking. With this software, you can book Taxi anywhere. If there any driver is available for the trip he will knock on your call. This is like UBER. This is called as ubar clone taxi booking software. This is also for a good opportunity for car rental company. The car rental company can use the software from any location of the world.

Cons

This is a unique software for Taxi booking. The car rental company will take a part from Tokkan company for using the software. There has a good pricing policy. Any car rental can take them at a little cost. The cost is based on per trip. So if anyone wants to do Taxi service online business, he can take the software from an online download. Also, a driver will download the software and user will download the software from internet. Then everybody will be benefited.

January 2020

Mahmoud from Zadak.net

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Incredible team support and perfect software

I am having an e-commerce and on-demand delivery company. The software is up to my expectation.

Pros

The company staff are friendly especially [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]. They have been of great help to my company. The scalability of the software is another good feature though limited.

Cons

The price that comes with add on features. If they can provide a subscription based modules with the initial subscription that will be better. The experience with the company depends on the managers you deal with. Initially the previous managers were just doing their duties. However recently I have been dealing with [SENSITIVE CONTENT HIDDEN] who has been a great help ready to answer all questions and help with solutions combining his knowledge and experience of the product. I would say my experience with Tookan has been great since he has been my direct contact

January 2020

Samih from EXPREX

Company Size: 11-50 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Best App for deliveries business

I have better control over my deliveries and better customer satisfaction

Pros

What I really appreciated was the fact that I could buy and whitelabel. In addition all the available functions are not really necessary in my case but I had to add more and they did. The level of customer service is very high. They often call to see if everything is going well and if I had any bugs.

Cons

Nothing for now a part some delay sometimes when you need to add some feature.. but it's something normal

January 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

January 2020

Please do not waste your time or money

Horrible. It was an absolute mistake. Especially if you get [SENSITIVE CONTENT HIDDEN], he is a joke.

Pros

We were on Tookan for the longest time, and I would advise everyone to not waste their time! Tookan was an absolute joke. Dont waste your time or money with this subpar platform. [SENSITIVE CONTENT HIDDEN] was a joke. [SENSITIVE CONTENT HIDDEN] was horrible. IF YOURE LOOKING FOR A SERVICE GO WITH ONFLEET! I cannot stress this enough.

Cons

NOTHING. Tookan is an absolute joke of a platform. Absolutely horrible, and the staff/service is a complete joke.

February 2020

Lisa from Farm Fresh Carolinas

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2020

Best Routing Software for My Business

I've made various suggestions to them as I have used the program and they have made improvements for options we have needed.

Pros

I really like the route optimization, the batch upload and the drag and drop of the stops in this program.

Cons

I would really love to be able to export a hard copy of my driver's route for them to have in the vehicle with them.