towXchange Software

5.00 / 5 (6)

Our advisors have recommended this product 2 times in the last 30 days

About towXchange

TOPS® Tow Management Software is designed to manage all aspects of a tow operation from the initial tow request to the vehicle’s final disposition.

The TOPS® system provides a unified and sophisticated platform for call-taking, dispatching, inventory management, lien processing, and auction administration. TOPS® supports single-location and multi-company operations. TOPS® integrates with today’s leading Motor Clubs, Law Enforcement and Municipality Systems.

TOPS® enables company personnel to work smarter with advanced tools that include powerful mobile applications for drivers and lot managers. Remote users can update call status times, upload and store call-related photos and email receipts to customers directly from t...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

6 Reviews of towXchange

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(6)

6

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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October 2016

Michael from Apple Towing Co.

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Very well thought out program, that covers every aspect of our Towing and Storage Industry.

TowXchange (TOPS) team is very knowledgeable of the Towing industry. This product is made up from suggestions from all of the Top Towers in the US. Tops has grown over the years and allowed our company to expand into areas that are unusual and unique to the Towing and Storage industry. Their IT department is like having your own right in your office. Always just a phone call away. Always willing to sit and listen, and then offer suggestion and solutions on how to accomplish the task at hand. Apple is currently running Storage Operations and Businesses in 48 states for the federal government. The Tops software has allowed my Team to manage stored vehicle assets and different information needed to facilitate custom reporting to meet all different types of contractual requirements and information and stay compliant. Great Job! Keep up the good work! Michael Scully - President Rbex Inc. dba Apple Towing Co.

October 2016

Mike from Speeds Towing

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Great Software, even better people to work with.

We have been with tops for about ten years. We rely on tops for all aspects of our business, from dispatch, auction, gps, reviews, quickbooks and liens. We are very happy, with service and the price. I would highly recommend this software to anyone looking for a intuitive and easy dispatching software. It is so nice to know not only where my truck is but to also know where the call is.

Pros

Ease of use. Very intuitive for towing. Easy to integrate for all aspects of towing business.

Cons

Search speed of initial download. But this is based upon my own Internet speed.

October 2016

Lori from Stauffers Towing LLC

Company Size: 11-50 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Great software overall!

Tops TowXchange is a great product. It is easy to use and very reliable. You can enter calls and dispatch them with ease. Pricing in the system is also very simple. It communicates well with our accounting system QuickBooks. We had tried a different dispatching system Omadi, it was terrible in comparison. I would never switch to another dispatch system again. I highly recommend this software.

Pros

Ease of use and reliability.

Cons

In the drop down box for vehicle type, I would like to see a couple options added.

October 2016

Mike from RoadOne Seattle dba Lincoln, Kens, Dicks

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

TOPS increases our efficiency-productivity-reliability

We have been using TOPS since 2001 for all of our dispatching, auction, lien, and inventory. It's pricing module provides an accurate rating of invoices that pass seamlessly to QuickBooks. It also provides reporting for measurement of productivity, account activity as well as reports to law enforcement. Product support is exceptional.

Pros

Flexibility, easy for users, reporting.

Cons

none.

October 2016

Brad from RoadOne West, Inc.

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2016

Function and features without the hassles.

This system remains fast whether it's a search, report or live data. We have run over a million tow request through it and depend on it in our four state operation. Up time is fantastic without the need for IT support on our end. This is a great system for towing, impound/storage and auction. Most importantly, it is run by people you can enjoy working with.

October 2016

Ed from Quick Silver Towing

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2016

Quick Silver

I have been using Towxchange for approximately 10+ years and am very happy with the product. I was just talking to another tow company owner today about my positive experience with Towxchange so it's obvious I'm a happy customer!